Atlanta Toyota Pleasant Hill Rd, Duluth
+1 678-430-8139
https://www.atlantatoyota.com/
2345 Pleasant Hill Rd, Duluth, GA 30096, United States
Services
- Toyota Leases
- Auto Loans
- Buy Cars Online
- Penske Preferred Purchase
- Vehicle Test Drives
- Vehicle Trade In Appraisals
- We Buy Cars
Atlanta Toyota Reviews
A
I bought my first car here and I can safety say it was a rather enjoyable experience. Ask for Bruce Lee, not the famous actor, the car salesman. He is a funny guy who knows how to do business and look good doing it. I wasn’t even going to buy the car at first but after some negotiating with the man, we settled on a fair price the next day. Also, on a second note, the service and repair shop attached to the store does a great job at auto maintenance. The staff are friendly from what I can see and everyone is very professional. They don’t try to over sell you on things you don’t need and if you ask for a quick check on certain things, they will do so without charging you for it. They’ll also recommend any replacement parts but won’t do so automatically and charge you behind your back. 10/10 will continue to do business with them.
Thank you for sharing how your visit to Atlanta Toyota was so enjoyable. We appreciate your positive comments for both our Sales and Service Teams. We absolutely look forward to working with you again. Take care!
M
Alex P was so wonderful to work with! I tried multiple dealerships to find the car I was looking for - Alex was the one that got back to me the quickest, he was kind and transparent during the whole process. On the day I picked up my car, he was very accommodating and made sure the everything was smooth and enjoyable. Mr. Khan in financing was also very lovely to work with. Skip all the other Toyota dealerships around Atlanta, this place is worth the drive!!
Morgan, thank you for the excellent review. We are honored to have earned your business here at Atlanta Toyota and appreciate your confidence in our team to get you into the car you were looking for. We look forward to welcoming you back again down the road.
J
This was my first new car experience and thanks to the people at Atlanta Toyota it was a great one at that. The detailing team and overall staff were very friendly and the outstanding sales associate I dealt with throughout the process was Ana Tarazi. She helped make the process very simple, was straight forward ,and had a real desire to help unlike most car salesman. Buying a car in this day & time is no easy process but I appreciate Ana for making it simple. I highly recommend going to Atlanta Toyota for any new or used car needs and I would be sure to ask for Ana Tarazi.
John, thank you for the positive rating and review! We are delighted to know that you had a great car-buying experience with us at Atlanta Toyota and to know that our team provided great customer service. We appreciate you recommending us, and we hope that you will continue to visit us! Enjoy your car!
H
Ask for Babs, he’s a great salesman.Smooth transaction and very helpful in making my car buying experience easy. I love my new ride and its so reliable. Thank you!
Thank you for the 5-star review, Haqieem. We're so glad that you had such a wonderful shopping experience with us.
M
Great people that are professional dedicated and effective. I was here 4 times because I was being indecisive about my next car and Brian Bamba was so patient with me throughout this whole process. He was very knowledgeable about the cars and finding something that I was happy & satisfied with. He went above and beyond until I finally made up my mind on a 2019 Honda Civic that I am more than happy with! If you guys are on the market for a car go to Atlanta Toyota and ask for Brian Bamba he will definitely take care of you.
Mayderi, thank you for sharing your great experience with our Service Team here at Atlanta Toyota. We appreciate you.
M
This was by far the easiest car shopping experience I have ever had. Ana was a fantastic salesperson and answered every single question I had. Choosing the perfect car for me took no time at all and I'm positive Ana got me the best deal. Esau made the financing portion and the signing of all contracts the most seamless process. I could not have asked for better help or a better car. It is perfect for me and I was treated with the greatest care by the whole staff, but especially with Ana and Esau who specifically worked with me. I drove off the lot 100% confident and pleased in my choice. If i could buy and finance a car every day, I would certainly seek out those two employees.
Hello Morgan! Thanks so much for your kind feedback. We are so happy that your buying experience went well for you and our Sales Team took excellent care of you throughout the process. Congrats on your new purchase and we appreciate your business with Atlanta Toyota.
A
I was looking to purchase a new 2022 Toyota Camry and Gary Pineda was my sales rep. He was WONDERFUL! Such a great attitude and so helpful! He was not pushy or trying to just make a sale. He really cared about what I was looking for and my needs and wants in a car! The car I wanted had to be shipped in and he kept me up to date on the delivery details. He sent me a video of it when it came in and made sure it was cleaned and taken care of when I got there! Not to mention when I got there you would have thought it was his new purchase. He was just as excited about the car as I was and it made me even more excited! He was devoted to getting me in my new car and out! the finance team also did a wonderful job and their personality's were great and helped me feel less stressed on my first purchase on my own! I would highly recommend this dealership as well as Gary as your sales Rep!!
Hi Amber, We are delighted to hear that your experience was wonderful and we hope that you are enjoying your Toyota Camry. At Atlanta Toyota, we appreciate your recommendation, and if we can be of further assistance please let us know.
V
I was misled by Google Maps visiting the service center on a Sunday just to find that it was closed, although the Maps listed the place as open. However, my initial 3-star rating left specifically to attract the management's attention DID work, which raises my assessment of the business's attitude to a full 5-star rating. It was really great to learn that they DO care!!! And this is excellent!
Thank you for sharing your feedback, Valery. Always feel free to let us know if you need any additional assistance. Atlanta Toyota is here for you.
D
Atlanta Toyota, I wanted to share my experiences with Atlanta Toyota. I have been a customer of Atlanta Toyota for twenty years. The dealership has always consisted of excellent service and attention to detail. Their staff is always interested in what you want and what you need. Their interactions with clients are genuine. I wanted to mention a person who is consistently providing the most excellent service and product knowledge, and that person is Richard Dean Hartley. Richard Dean Hartley has always provided incredible service. If I need something he is always helpful. His knowledge of vehicles and his experience is excellent and reliable. He knows just about everything I need to know about my particular vehicle. I appreciate Atlanta Toyota providing the best of service and making available excellent individuals like Richard Dean Hartley to assist me with my vehicle needs and to make all my visits to Atlanta Toyota positive, which consistently leaves me with peace of mind. Thank you! Dennis Teagarden
Hi Dennis, Your kind words and return business mean everything to us. Thank you for choosing Atlanta Toyota and we always look forward to seeing you.
A
My husband and I were lucky enough to work with Gary and Alex who helped us secure a 2022 Sienna. We have been working with them since the start of April to get on the "list" for the next Sienna and it showed up at the start of May- earlier than expected! We love it and the 2 of them made the process easy even in this crazy car market.
Thank you for the amazing review, Amanda. We love to learn that our team was able to help you secure your 2022 Sienna. We are happy to assist with any future automotive needs at Atlanta Toyota,
n
Initially, I stopped by to see if they had any inventory due to this new car shortage, and I was amazed to see such a large inventory. The place I visited before literally only had 2 used cars. When we arrived, Uzi met us at the door and showed us every Toyota Camry they had on the lot, including those that were still being detailed and had not yet been placed on the lot. The car that I found happened to be one that was still being cleaned, but they worked with me to get it cleaned up and ready for me to take home while I completed the paperwork. I ended up purchasing a burgundy 2018 Toyota Camry and I have fell in love with that car. Uzi was awesome and able to get the job done; he was even able to find me a company to finance with at a lower interest rate than my credit union. 5 stars to Uzi and Atlanta Toyota!
Niasia, thank you for sharing your wonderful review of our Sales Team here at Atlanta Toyota. We strive to provide the best service possible for our customers. We are so pleased to read that you purchased a 2018 Toyota Camry. We hope you love it.
Y
Replace driver side front light, which was damaged by accident, as shown on attached photo one. Atlanta Toyota provided me great service. The attached photo two shown missing light, which is exactly the evident of this great service. Because damage, the part on bumper to hold light in place is gone. If replace bumper, including paint, the total cost almost one grant. Mr. Jason Oglesby, the Manager of Service Department put his feet into customers' shoes and tried to avoid the unnecessary repair cost. He cooperative with the repair technician, proposed a modified method to repair, rather replace whole bumper. He also promised to come with customer together to Atlanta Toyota's collision center for better repair. We was at Service Department on weekend when the Collision Center was closed, so the light was not in place yet. We will go the coming Thursday. We are so happy the big money saving. We will recommend this great service to anyone who need Toyota car service without any reservation.
Yonghua, we are so pleased to read that our Service Team was able to help replace your driver side light. Our Service Team provides excellent service in a timely matter. We strive to provide great pricing as well. We thank you for sharing this with us here at Atlanta Toyota.
J
Cars were disappearing fast. Abdullah was helping me with a silver Corolla. He said, "uh oh." I asked, "What?" He told me that it just sold and had me quickly putting a deposit on a red one coming in the next day. Two and a half hours later, he had it secured and financed for me! I picked it up today. So happy!
Jacquelyn, I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Atlanta Toyota. Come back and visit us any time, our Sales Team will be glad to assist, as always!
M
My wife took our car there to get full synthetic oil change done.They recommended front brakes and they told her there is only 3mm left on the pads and she might not be able to make it home. I told her take it to a NAPA auto care place up the road and come to find out did not need brakes. Please look at the pictues . Saved $258.67
Hi Murry, Thank you for taking the time to discuss your concerns with our Service Director. We appreciate you, and your family's business. If there is ever anything I can do for you, please don’t hesitate to reach out to me. Best, Omar Rahman General Manager [email protected]
R
Not only is Atlanta Toyota a great place to do business but the management and staff is awesome. I had the pleasure of dealing with Jorge Mancillas hands on and I must say not only is he a professional but he made sure he catered to my needs and I was more than happy. Never once did I feel as if I was pressured into anything. I would highly recommend Atlanta Toyota to anyone looking to purchase good quality vehicles at a very competitive rate and if you have the chance to work with Jorge I promise you will be more than satisfied!
Thank you so much for the five-star review, Roderick. We greatly appreciate you choosing to do business with us!
K
First off, let me start off by saying how difficult it is to have a good car salesman after you’ve had a bad one. My car buying experience was off to a rocky start prior to discovering Brian at the Atlanta Toyota dealership. There were absolutely no games or gimmicks involved during this car buying process what-so-ever, just honest good-hearted human beings. I sought out my pre-owned Audi Q3 online and immediately called to inquire. The dealership barely have an opportunity to upload all of the vehicle’s information into their online database being that it just recently arrived on their lot. Brian answered my initial call to the sales department and immediately provided me with all the requested information as far as car images, videos, and the carfax goes, just so that I could get a better feel for the vehicle itself. Still a bit skeptical, I immediately scheduled a test drive that same evening . I was completely surprised how beautifully the car ran, I truly believed the asking price was too good to be true. Mind you, this was prior to any conditioning and the car still drive like the gem that she is. Yet, I was still assured that the vehicle would be conditioned and checked thoroughly by the service department before offering me a sale. After checking all of the boxes on my list it was an obvious sale! I felt absolutely comfortable and confident with my purchase. Brian was super helpful, answered all of my questions in depth, and made this a very pleasant car buying experience (and I am not an easy person to please). Five star rating for sure!!!
Thank you for that great review, Kiara! Our team was happy to help you find a vehicle. We hope to work with you again in the future!
N
Mr. Thomas was excellent. He knows his job, very knowledgeable. He answered all my questions and explained the process. Thank you so much. My experience with Atlanta Toyota has been great so far. Friendly environment. And yes I'll recommend Atlanta Toyota.
Na'Abena- I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Atlanta Toyota. Come back and visit us any time, we will be glad to assist, as always!
J
I had a great experience with Atlanta Toyota in Duluth. Luis Sanchez was my Service Advisor and he continued to check in with me while my car was being serviced. He was considerate with my requests, and recommended appropriate steps to take first to find out what the issue was with my vehicle. I am thankful to the mechanics that took the time to actually trouble shoot the problem and work on my vehicle. 'Sparkle' is now check engine light free and is driving smoothly! Thank you Atlanta Toyota!
Jasmina, thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Atlanta Toyota! We hope you continue to choose us for all your automotive needs! Take care!
M
I replaced my fender liner. 2 stars to Atlanta Toyota and 5 Stars to Jonathan in the parts department for making that the best part of my experience. Thank you for your assistance with the Service Department! I rate Atlanta Toyota, 2345 Pleasant Hill Rd in Duluth, GA, with 2 stars because when I initiated my service request they had be jumping though unnecessary hoops. That's when Jonathan came in and got the process ironed out properly with Service. After my service install was completed, I inspected the liner to find that 4-6 grommet/clips were NOT installed! The clips costs over $100! Where is/was the quality control specialist? Must Jonathan do that too!!? The reason the liner needed to be replaced is that a mechanic (elsewhere), removed it, replaced it and didn't put all the clips back on. As a result, it flew off my car on the highway causing a bit of a commotion but thankfully no accident. The same thing may have happened again but with a deadly result. I want to be safe and expect better of Toyota service. This is exactly why I changed my mind and decided not to just purchase the liner and have anyone else install it but to have you, TOYOTA install it because I wanted it done right. Makes me wonder about the accuracy/completeness of all the work that you do that isn't visible to the eye...
Hello, I would like to learn more about the replacement of your fender liner. We pride ourselves on the high-quality standards we maintain here at Atlanta Toyota and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Omar Rahman General Manager [email protected]
M
If you like efficiency and good communication, this dealership is not for you. From leasing the car three years ago to buying out the lease one month ago; it’s been nothing but a hassle, miscommunication, misinformation, and total lack of urgency to get anything done while always being given the run around. They always claim such and such process will be simple and it never is - and they always manage to miss one piece of paperwork or something goes missing in the mail. Not to mention, they always address my husband before me and direct all questions to him - while I, the female, am the actual vehicle owner. 0/10 don’t recommend. If there were vehicles readily available at decent prices, I’d be gladly taking my business elsewhere.
Megan, Your feedback is important to us and I would appreciate the opportunity to speak with you about your experience. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Omar Rahman General Manager [email protected]
R
Edit: I was contacted by management and they apologized for the issue. The manager assured me that there would not be any issues and he said if there are any issues in the future then to contract him directly. I've come to this location for a long time and did not want to go somewhere else and I'm happy they worked to resolve my issues and I'm happy to continue coming here! This place is trash go anywhere else but this. In my house we have 2 semi new cars, 2019 and 2021, mine still has Toyota Care so my oil changes are free. When i went there it turned out that i magically have a nail in my tire and they want $35 to repair it. Don't know how I could get a nail in my tire as I drive like 10 miles a day. Not to mention there are places that repair for free or charge like $10, but I digress. Maybe I did drive over a nail even thought when i looked at the nail, as I was not going to pay $35 for a tire repair, the nail looked like a brand new nail on an impossible spot to get a nail. Then my dad went to get an oil change and even he got a brand new nail in tire, a nail that looked just like the nail that i pulled out. Don't even come here go to a different dealer or different Oil change place all together. I'll go to the stone mountain one as long as i have Toyota Care for free, then I'm out.
Hello Rehan! Thank you so much for the updated review. We are very pleased that we were able to make things right with you, as customer satisfaction is very important to us. We appreciate your business with Atlanta Toyota and we are happy to earn a 5-star rating. And, again, please know, if there is anything else we can assist you with, do not hesitate to reach out to us directly. We hope you have a great weekend!
T
Where do I start. Let’s start back to 2017 when I first purchased through this dealer. The service has ALWAYS been outstanding. I purchased another vehicle (current one) in 2018. Fast forward to 2021 and I was contacted by Winston Murray on refinancing my current vehicle for a lower rate. The process was seamless! I got a much lower rate/note. This was an early gift to myself! Just when I thought things couldn’t get better, they did! I received a complimentary oil change and several more services while I completed my paperwork. Talk about going above and beyond! If you’re in the market for a new vehicle, be sure to visit Winston Murray (sales consultant) Angel (financing manager) and Jorge. I can’t thank all of them enough for making this process effortless and retaining me as a lifetime customer!
Hi Takenza- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear our Sales Team went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.
B
I took a car in for a pre-purchase inspection that I was looking at down the street. I brought it in and they were awesome in running the diagnostics and looking the vehicle over and providing a recommendation at a fair cost. While I was there I heard the service writer in the service department talking to a lady and could tell he was being honest with her telling her that even though there was a sound coming from her water pump, it was normal with the age of her vehicle and that everything was good with her vehicle. Great Job Brian Hernandez, 5 Stars from me.
Hi Bill, Thank you for your 5-stars and at Atlanta Toyota, we appreciate your business. Please know that you are always welcome here.
M
Clean, highly professional & the best customer service I’ve seen in over 2 decades. Thank you so much to Mr Babs Otujo, our first contact with your dealership. He’s so calm and well mannered, I honestly came back to buy my Toyota hybrid because of his honesty and knowledge of the cars and he listened to what I needed for my crazy weekly commute. May Almighty Allah bless you richly Babs! My husband and I appreciate you beyond words. I’m also amazed at your finance team. Everyone was so kind and professional. Mr Shah was so amazing and friendly to us While waiting for Mr Anis Khan to wrap up the deal. Now Mr khan I must really thank for your kind words when I was so happy & emotional about my new car. Thank you for working with my limited budget to get us a good rate. I’ve told everyone I know about you all. Stay blessed and best Regards -MD🌻
Hi Mardhia, Your kind words mean everything to us and we hope that you are enjoying your Toyota Hybrid. Thank you for choosing Atlanta Toyota and please let us know if there is anything else you need.
N
Brian was my salesman and he was awesome. Super friendly, helpful, and professional. We drove all the way from Cartersville to Duluth and it was worth the drive. My first time buying car at Atlanta Toyota and will definitely recommend to my family and friends. If you need to buy a new car, Atlanta Toyota - specially Brian - is the one to go to.
Ngan, we are glad to know that our team was able to make your long drive worth it and get you into a new vehicle. Thank you for choosing Atlanta Toyota and thanks for your recommendation!
A
On Tuesday, February 23, 2022, I had the awesome pleasure to work with Mr. Winston Murray on the purchase of my leased vehicle. Mr. Murray is the BEST. Thank you so much for your patience in answering ALL of my questions and concerns. Thank you for making my experience a memorable one. Thank you for your professionalism. I will certainly recommend others to you.
Thank you, Angela! We are glad you had a 5-star experience here at Atlanta Toyota!
C
Super fast and easy process getting my car checked out by the service team. The customer service rep Fabian is the epitome of going above and beyond. Super friendly, cool, and he talks to you like he’s known you for years. I highly recommend this location!
Thank you for taking the time to review our dealership. We are happy to have earned your recommendation, Charlie. Come visit us again soon!
Z
Atlanta Toyota continues to impress with their reputation for excellent customer service. I am in the market for a car and they had one that caught my eye. I called and confirmed the vehicle to be in stock. I met a sales person shortly thereafter and test drove the vehicle. While I unfortunately had to pass on the vehicle due to concerns with its condition and history, the sales associate that I was dealing with remained professional and courteous. He did not try to pressure me into purchasing the vehicle, nor did he make excuses for the issues with the vehicle. I have experienced both of those “tactics” at other, lesser dealerships and from unprofessional sales personnel. I have been a customer with Atlanta Toyota since August of 2018 and will continue to do business with Atlanta Toyota for years to come.
Thanks for the great feedback, Zachary! At Atlanta Toyota, honesty, integrity, and customer service are our top priorities. We're so glad to learn you had a great experience with our Sales Team and Atlanta Toyota knows the future will yield equally great results.
T
WINSTON is the best asset at Toyota. He work so hard that day to make sure we didn't leave without a car. This is my second time buying a car from Winston and I will always bring him more business because of the way he handle my complicated situation when I went to buy my daughters car. He prove him self. It was a hard task for him to get us approve for a car. But Winston never gave up showing us the right car. IT was a very hot and sunny day, I could see how much Winston was sweating but he said and I quote " I will not give up until you are happy with the car that fits your needs I listen to you describing your situation and I am going to make you smile by making sure you leave with your car. End quote. And Winston did just that. Thank you Winston for your help.
Tracia, sounds like you had a great experience at Atlanta Toyota from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.
F
The most amazing, the easiest and by far the best buying experience period!! Leave alone if something as stressful as a new car which used to be the case but my fellow people Atlanta Toyota has changed that whole process and from their sales people to the finance to the managers it’s perfection and excellence all the way!! Let me start by thanking the person that took service to a whole new level Mr.Mohammed the new and used cars sales manager got us in a new Toyota RAV4 hybrid Xle loaded with all the bells and whistles at the best price in the market during covid times when every other dealerships we’re up charging thousands and acting like they are doing you favors , this gentleman made me feel like I was family and at home!!! May God bless you your family and everyone around you with the best this world has to offer and in the here after. Not only treated us with out most respect his professionalism was outstanding and second to none !! The rest of his team also oozed super high standards and worked to perfection to get us the best interest rates the market has to offer. Shout out the finance manager Mr. Shazeb for making that process a breeE too. Mohammed not only got us the best car for the best price not only in town but nationwide he also made sure the car was detailed washed and threw in a window tinting package and made sure we had nitrogen in our tires and also made sure his team programmed my phone with the car !! I mean this guy knows what women want and just showed that he understood and truly cared. Such a good experience from start to end I’m speechless and can’t imagine buying anything else anywhere … it’s going to be so disappointing buying a anything anywhere else now .. God bless you Atlanta Toyota for hiring such caliber of people and making our experience to remember … Keep up the magnificent work you have my business and that of my families for life ( ps : hearing about my experience my sister just went and bought the same rav4 hybrid from you guys with Mohammed and said that she is super happy and excited and has a similar experience so I’m definitely not alone amongst the lives you guys have changed !!! Love you guys!!!
Hi Fatima, We appreciate your kind words and we hope that you are enjoying your Toyota RAV4 Hybrid XLE. Thank you for choosing Atlanta Toyota and please know that you and your family are always welcome here.
K
My daughter and I purchased a 2021 Toyota Corolla in December and we could not have been happier with our experience. We had two dynamic sales reps Ana & Hillary who assisted us in every way. Even after driving off the lot the continue to make themselves available for any post questions or needs. Thank you both for giving us superb service.
Kim, sounds like you had a great experience at Atlanta Toyota from start to finish, which makes us very happy! Glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.
T
Ramon the new car sales manager is a true professional. He's knowledgeable, communicates well, and is most importantly personal. I look forward to the future opportunity to do business with Atlanta Toyota. Thank you Ramon! Keep up the positive work!
Your comments are appreciated and we are glad you chose to come to Atlanta Toyota!
K
I love Atlanta Toyota! I have been going to them for years, buying my Toyota’s and car maintenance. They are very professional and knowledgeable! The gentleman that helped me, is someone that has helped me several times over the years! I really appreciate and like this gentleman! Thank you!
Dear Khadijah, We appreciate your return patronage and kind words about our team. Thank you for choosing Atlanta Toyota and don't hesitate to reach out if we can be of any further assistance.
R
Outstanding customer service!! Sales Associate, Mr. Brian Bamba went above and beyond to and helped us country folks take home the car of my dreams today!! Thank you so much! I would definitely recommend him to anyone looking for someone who listens to their individual needs.
Rayana, thank you for the fantastic review. We are so happy to learn that you were able to find your dream car. We are happy to assist with all of your automotive needs at Atlanta Toyota.
F
Shekila is amazing! She was professional and happy to help! I really enjoyed working with her and she did a great job of explaining everything that needed to be done to my vehicle for my 70k mile service. Definitely recommend!
We are pleased to hear about your recent service appointment, Farrah. We hope to do business with you in the future for all of your cars needs.
M
" I did an oil change yesterday, 06/16/2022, and TODAY it showed low level oil. I had the scare of my life, the vehicle started to sound horrible, so I had to stop. I had the scare of my life, and I have bad luck with the mechanics. They ended up ruining my vehicle because of their lack of attention, as a woman I feel discriminated because it is not the first time something like this happens to me. TOYOTA SOLVE THIS SITUATION ASAP"
Miranda, Your experience and service are important to us here at Atlanta Toyota, and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Omar Rahman General Manager [email protected]
T
I’ve gotten my car serviced at this location twice. Everyone from the representative whom answers the phone, to the staff whom greets you when you first pull in to drop off your vehicle— they are all so helpful and kind. Rich, the representative in service is so very efficient and communicates very well what needs to be done with your vehicle.
Tiyana, we are so happy to hear about your experience with our Service Department. Thanks for choosing Atlanta Toyota and please know that you are always welcome here.
C
Winston was the best. He didn’t pressure me to buying a car, he was genuinely interested in understanding what I was looking for in a vehicle. My son has bought two cars there from Winston and we will continue to buy from him as long as he’s there to sell
Thank you for trusting our Sales Team here at Atlanta Toyota for all of your vehicle needs. We are pleased to see that you have had multiple wonderful visits here. We appreciate your business and we hope to see you again in the future, Claire.
S
Recently, problems have been popping up with my Corolla (to my dismay 🙄). This last visit was completely unexpected. But I really appreciate the care provided by service rep Paul Pendley. He really tried to get to the root of the problem and thoroughly explained everything to me on the phone, and again when I came the next day to pick my car up. I appreciate really good customer service, because it's hard to come by these days!!!
Shakira, we are so happy to read that our Service Team took great care of you here at Atlanta Toyota. We always work hard to be the best for our customers.
G
I love coming to Atlanta Toyota! Special thanks to Faviana and Ramon they provided excellent service, we need more people like them! Now days people lack that human touch but Ramon and Faviana treated us like family. Our financial advisor was great as well!!!
Hi Georgina, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great new vehicle and were able to make your overall experience at our dealership excellent. If you ever need help with your new ride, feel free to give us a call at Atlanta Toyota.
J
I love my experience with Atlanta Toyota (Duluth). Thanks to Ricardo Gimenez, my first time getting a car was smooth and easy. He was super knowledgeable and took me step-by-step in my car buying process. Of course, I will come back to see y’all soon!!!
Hi Jenni, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great first new vehicle and were able to make your overall experience at our dealership smooth and easy. If you ever need help with your first new ride, feel free to give us a call at Atlanta Toyota.
P
Man Atlanta Toyota took care of me! Jason O, Rich Camacho, and Gabby are amazing! The technicians are solid and even went as far as organizing my cds and things in my car after they were done. Stellar! Definitely won me over.
We appreciate your kind words and value your business here at Atlanta Toyota. We strive to provide our customers with the best service possible. We look forward to the opportunity to serve you again in the future.
L
I purchased a vehicle here recently. My sales consultant Anneliese, understood and located the exact vehicle I wanted. The entire process was very efficient and she did a great job!
Luis, thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Atlanta Toyota! We hope to be of service to you again!
S
What is the point of an appointment if you go there and have to wait 45 minutes before the staff talks to you? Recommended replacing ball joints and brakes. Brakes had months of life left, ball joint were ok too. Missed failing control arms. Can’t say if it is shadiness, incompetence or both. Will not go back. On the plus side, staff is kind and polite when you finally get to see them.
Hi Steve, My apologies that you did not receive the excellent service you deserve and we are known for. I would appreciate the opportunity to speak with you concerning your recent visit. Obviously, I cannot do much individual coaching with the information provided: If you could please forward your contact information, I would be more than happy to reach out to you. I would like to make sure this doesn’t happen again to you or any of our valued customers. I look forward to speaking with you, or better yet, just stop in, my door is always open. Best, Omar Rahman General Manager [email protected]
B
After an accident that totalled my car, I was so desperate to find a car that I really wanted to get. I tried so many Toyota dealerships to see if they could get me the kind of car I wanted and all was to no avail. While driving towards the mall of Georgia Toyota dealership, I remembered there was a branch on pleasant Hill road in Duluth. I got off the highway and pulling into the Atlanta Toyota dealership, I ran into Mr. Faisal Taj who unlike other salesmen in other dealerships told me it was possible to get the kind of car I wanted and in the color I wanted it. After numerous talks, I ended up signing to get a brand new Toyota CHR XLE with him. He and his manager even agreed to pay for my rental while I waited for the car to be delivered. I was really impressed by Mr. Taj's charisma and patience in explaining to me how everything was to take place. I even received the car a few days earlier than the expected delivery date. Glad I ran into him that day when I was so desperate for help. Mr. Taj Faisal surely deserves a RAISE for the good work well done. Am now happy with my new Toyots CHR XLE
We so appreciate you, Beatrice, for taking the time to share your experience with our Sales team here at Atlanta Toyota. We value your business and hope to see you soon.
D
My experience was great, had wonderful service I felt very comfortable and happy with my purchase, I was so happy having Jocelyn blazquez as my sales representative she is very pleasant and knowledgeable about the vehicle she’s selling, She never lets me hanging she always call to make I’m happy with my purchase, i’m a Toyota kind of girl, and the wonderful service that I get keeps me running back. Also a very big thank You to Ramon for expediting my vehicle to come in quickly, you are amazingly wonderful, your service to customers comfort and happiness is extremely high and words can express it enough Thank you so much!
Hi Dammy, we're fortunate to have an amazing Sales Team and we appreciate you taking the time to write such a nice review about our staff here. I'm thrilled to learn your time at Atlanta Toyota was productive, efficient, and an overall positive one. We hope you're enjoying your Toyota and we look forward to seeing you again!
J
Absolutely delightful, amazingly friendly and caring people. I was picked up at my house to buy the car and the sales person Ricardo Gimenez was the best EVER. The Finance department Robert Schafer was the most amazing, caring, friendly and professional in every step of the way. The care I received from Atlanta Toyota was unique, explendid and I was treated like Royalty. In general from the time I entered the building, and when the salesman took my personal information to the time when the car keys were handed to me, it was amazingly wonderful and thrilling, and i feel I was blessed big time, cause that amazing and beautiful state of the art Toyota Corolla car was meant to be mine. Thanks Toyota for your care, considerations, and professional treatment.
Hello Joshie, thank you for taking the time, we appreciate the wonderful review that you have left us here at Atlanta Toyota. We are so glad we could treat you so well and take such great care of you. We are so blessed to have you as one of our amazing customers. Congratulations on your new Toyota Corolla!
G
Thank you, Rich, for being honest, caring, competent, and kind! You saved me thousands of unnecessary dollars and a ton of time. Nice to finally be able to take my car to someone I can actually trust! You’re the best!
Thanks for that positive rating. Come back again if there’s anything else we can do for you and your vehicle!
K
Lots of options, makes and models. Nice staff. Customer Service and sales team are fun, hilarious and exciting to work with. Three people in our group bought cars here. The G in Gary Piñeda’s name stands for GREAT!
Thank you for your positive feedback, Kawaii Atlanta! Our Sales Team at Atlanta Toyota always strives to provide quality and professional service and support when you come in for a visit. Glad we made it a great experience, so please don't hesitate to reach out to Atlanta Toyota in the future. Happy driving!
J
The experience was amazing! Joseph and another employee there were making the experience fun, it was a good price considering all prices are going up. Found us the best car in the lot that fit our description.
Julia, thanks for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask us at Atlanta Toyota!
R
My car had the tire pressure indicator light come on and stay on for over a year. My service advisor Richard Camacho explained that the tire pressure sensor on one or more tires was probably bad. When the service tech indicated that all sensors were fine, Mr Camacho convinced the technician to do a more thorough inspection. The technician did and found that one sensor was bad, and he replaced it. The light has not come on since. Thanks Richard !
Hi Robert! Thank you for choosing Atlanta Toyota for your service needs. We are pleased to know that our Service Team was able to correctly diagnose the tire sensor issue and offer you a positive experience. Please let us know if there is anything else we can do for you.
G
I brought my first car here and the process was a lot faster than I had thought it would be. We were aided by Ricardo Gimenez and he stayed on top of things and communicated every step of the process thoroughly. Had a little bit of trouble when interacting with the finance department, but got that sorted out efficiently as well.
Thank you for the great review and 5-star rating. We are pleased to know our Sales Team ensured you had a good purchasing experience. We look forward to your next visit here at Atlanta Toyota.
J
Smooth progress from searching a vehicle all the way to purchasing. Very helpful and engaging staffs and service. Kept me up to date with the whole process. Thank you very much Debin and Shah.
Thank you so much for doing business with us, Jason. We are happy to read how smooth your visit to us was.
R
Thomas and Joe are excellent and a pleasure to work with. I purchased a Corolla for my daughter 18 months ago and my son purchased a Camry recently. I will continue to purchase vehicles from them in the future!!
Hi Reggie, We are pleased that our team was a pleasure to work with and we hope that your family is enjoying their Toyota Corolla and Toyota Camry. Thank you for choosing Atlanta Toyota and please let us know if we can be of any further assistance.
D
Winston Murray with Atlanta Toyota helped me navigate through the purchasing process of my new Toyota. He provides top notch service and is a pleasure to work with. I would give him more stars, if possible!!
Donna, thank you for taking the time to share your top-notch experience with us! Congratulations on your new Toyota! Don't hesitate to reach out when we can help you again down the road at Atlanta Toyota!
G
Had some troubles here and there at the dealership with the purchase of my used vehicle. At the end of the day they handled it very professionally, and were able to help me out. Definitely would recommend.
Thank you for your review, Grayson! We are glad to know that our team was able to assist you and get you taken care of. We will always be here to provide you with straightforward and honest service. Please don't hesitate to reach out if there is anything else we can help you with. Atlanta Toyota welcomes you back!
A
The whole process was efficient and no pushing. We were lucky to work with Abdul Shurky. He helped us to get car which we wanted even it was not at the lot immediately. Abdul communicated efficiently during the whole process.
We value your feedback, Aleksandr. Thank you for visiting Atlanta Toyota for your new vehicle. I am glad to hear that you enjoyed our no-pressure sales approach and that our Sales Team went above and beyond to get the car you wanted. We will be here to assist you again in the future if you ever need us.
J
I had excellent service from Thomas Omowa and his team at Atlanta Toyota in Duluth. The service was worth the drive from Fairburn. My daughter drove away in a certified 2017 Toyota xle. Thank You Thomas for your efficient professional service. I sure will refer friends & family to you.
Hello, Juliet. Here at Atlanta Toyota, we are so happy to see that our sales team was able to provide you with excellent service. Thank you for purchasing your vehicle with us! We hope you're enjoying your new Toyota. Have a wonderful day!
M
Winston was incredibly helpful throughout the entire process of purchasing my new car. He was eager to answer any questions I had and was very hospitable. Thanks so much, Winston!
From everyone here at Atlanta Toyota, congratulations on your new car! We are glad that you chose us to provide you with a helpful and hospitable purchasing experience, Madison. We would be delighted to assist you again with your future automotive needs.
m
Atlanta Toyota will continue to be the only place I bring my car for service. They take the time to listen to any issues or concerns you have and do whatever it takes to make the car service experience a pleasant one. A special shout out to Terry, Jason, and Tony who were swift, kind, communicative, and pleasant to work with while I had my RAV 4 serviced there. My Rav4 is one of my most prized possesions so naturally when my car had issues come up I was in a panic! They took the time to listen to me and to reassure me every step of the way that my car was in safe hands, during a very stressful time. Also, I'd like to add that I have had a windsheild replaced at another company whom left oil stains in my car in multiple places that will not come out. Atlanta Toyota has never left my car with stains or marks, they really take the time to treat your vehicle like it is their own. When you take your car to Atlanta Toyota you are treated like guests, not customers. Highly recommend this place!
Hi Marissa, Your satisfaction is important to us, so we are pleased that our team always takes care of you. Thank you for choosing Atlanta Toyota and please let us know if we can be of any further assistance.
m
Ana Tarazi at Atlanta Toyota was the easiest person to work with!! After spending several weeks looking for a truck, including contacting multiple other dealers, she was the one who did everything she could to make the deal happen. Financing was also a breeze!!
Hi Melissa, thank you for taking the time to leave a review for us at Atlanta Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
A
Thank you Ricardo Giménez for everything! You did great helping us finding our car! We were supposed to come and get an oil change and we end up taking a brand new car!! Thanks to Raul Gonzalez and Angel Inciarte for all the honesty and help! Atlanta toyota #1 Dealerahip in Georgia as Ricardo said he was right you are the best!!
Hi Alexa, thank you for taking the time to leave us a 5-star review, we really appreciate it! I am glad to hear that you are happy with your new car purchase, we hope you are enjoying it! Thank you for choosing Atlanta Toyota, we hope to have you back again in the future.
b
Joseph Watkins is a great guy and salesman. Y’all are lucky to have him. Overall, this dealership was very courteous and professional.
Hi Ben! Atlanta Toyota is happy to learn that our Sales Department was able to offer professional and courteous service during your visit. Your feedback and business is important to us. Congratulations!
P
It was a great experience and I will definitely come back. Jose Gonzalez was really cool and he took his time to help me and explained all the services to me. He gave great customer service!
Hi, Parth. Atlanta Toyota appreciates the 5-stars and great feedback. Let us know if you need anything else.
N
Atlanta Toyota's customer service and attention to detail was second to none. The process was very easy and seamless. With the current supply chain issue and chop shortage, our car arrived in a mere days. Our Sales Manager Brian Bamba supported us in every step of the way from selecting the vehicle to the drive out. The Finance Manager Anis Khan made all the paperwork easy and convenient. Hands down to one of the best dealerships in the state of Georgia. Go visit Atlanta Toyota and see for yourself. - Nabeel Bana
Nabeel, thank you so much for taking the time to write about your experience with our Sales Team here at Atlanta Toyota. I am very happy to learn that our team was able to help you find your perfect vehicle and that they made the overall buying process easy for you. If you ever need help with your vehicle in the future, you know we'll be here for you!
K
We found the perfect suv for my graduating senior at a reasonable price at Atlanta Toyota. Monaire went far and beyond to make sure our experience and our satisfaction was above par. I would highly recommend if you are looking for a vehicle to visit Monaire at Atlanta Toyota.
Hi Karbie, Your satisfaction means everything to us, so we are thrilled to learn about your recent experience. Thank you for choosing Atlanta Toyota and please know that you are always welcome here.
A
The process of me getting this car was very smooth and easy thanks to Brian Bamba. He’s been very helpful and understanding with us. I definitely would recommend this place to everyone thanks to him.
Our helpful Sales Team is happy to be of service, Aminata! Thanks for sharing your experience with us here at Atlanta Toyota!
T
Always a pleasant experience. Charles Pendly is very friendly, always gives the best deals and has excellent customer service skills. It’s always a pleasure to work with him.
Thank you for doing business with us, Tee. Your five-star review is greatly appreciated.
M
Great super helpful!! Fabianna was great! Definitely recommend her. The only thing was they forgot to offer GAP and I forgot to ask about it as well. Fabianna call the next day to follow up and went beyond and she asked the finance department about it for me if I had put it on there.
Hello! Thank you for leaving us a positive review. It is nice to see our customers are having a good experience with our dealership staff. Have a great day! Regards, Atlanta Toyota
J
Thomas and Terry (aka.. The Man) were very helpful and resolved the problem I was having. I wish I had Thomas as my salesman from the very beginning. I would recommend him if you're looking to purchase a vehicle.
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Atlanta Toyota. If you have further needs or questions, please reach out!
A
Like most people I associate buying a car with long hours, haggling back and forth and wasted time at a dealership...... This however was not my experience at Atlanta Toyota,.They were honest and fair with pricing and financing,. The sales associate that helped me and my wife was very knowledgeable, patient and the best part willing to listen to us and what we were looking for. I ended up buying a blue RAV4 and by far is one of the best bang for your buck in the current post covid market.... For anyone that's interested I highly recommend the associate that helped us Addullah Shurky, he made the experience of buying my new car very pleasant.
Hi there, Thank you for your positive review. We are thrilled you had a fantastic, professional, and helpful sales experience with our team here at Atlanta Toyota. We appreciate your recommendation and we are looking forward to your next visit with us. Enjoy your new RAV4!
e
Anneliese was super friendly and very helpful when we were looking for a car. She made the process very easy and will definitely recommend her to anyone looking for a car (:
Atlanta Toyota is so pleased to learn that you had such a wonderful experience with our dealership. We welcome you back again at any time, Evelin.
W
Took four visits to fix the noise I brought it in for. Needs to do a better job of testing car to make sure repairs done right. They usually do better.
Woodrow, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding the quality of your recent service visits. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Omar Rahman General Manager [email protected]
A
Thank u Ricardo Gimenez for being so honest and helpful. Thanks to you, I can say I’m driving with my new car🤩. Atlanta Toyota is the best dealership and Ricardo Gimenez with the VIP team under Raul González management are the best of the best
Alejandra, sounds like you had a great experience at Atlanta Toyota from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.
M
Purchased Highlander from Atlanta Toyota and sales advisor Mr. Monir was excellent in customer service and timely support and he regularly follow me for experience with new vehicle. A big thank you
Hi, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great Toyota Highlander and were able to make your overall experience at our dealership excellent. If you ever need help with your new Toyota Highlander, feel free to give us a call at Atlanta Toyota.
S
Babs Otujo & Joseph Backer we’re AWESOME ! Love their positive attitude and was extremely helpful with me buying my first car ! They were great listeners , helpful to hear what I wanted in a car and made it happen! Thank you guys !!
Susana, thank you for taking the time to share your feedback about our team! We are proud to have provided you with positive, helpful, and excellent service throughout your first car buying experience here at Atlanta Toyota. Drive safely, we look forward to seeing you back again next time.
M
We had a very good experience. Winston Murray was a pleasure to work with. There was no pressure and he answered all of our questions. We appreciated the time and attention he gave us.
We are always happy to answer all of your questions with great attention here at Atlanta Toyota. Our team is glad to have provided you with a very good experience, Mary. We hope you will let us know if you have any further automotive needs or questions.
J
Such a great experience ! Ask for Francisco Rojas, did an awesome job on finding the truck I’ve been wanting and I finally got it. Thanks for the help! Speaks Spanish and English and also very patient with you during the process. And gives you all the information you need to know. THANKYOU SO MUCH!
Jessica, thank you for the positive feedback! We are delighted to know that you had a 5-star experience with us at Atlanta Toyota and to know that our Sales Team provided great service. We are always here to help!
a
Babs was great. A 10/10 in helping us select the best truck. The financing arm was ho humm. It seemed like she was being bothered by the transaction. I didn’t like that part of the dealership. Service department great. Personal service by our manager was 10/10.
Hello Ariel! Thank you for sharing your feedback with us. We are very happy to know your overall experience went well and our Sales Team provided you with excellent customer service in helping you select the best truck for you. We value your business at Atlanta Toyota and if there is anything else we can assist you with, please do not hesitate to reach out to us. Thank you, again.
D
Uzair of Atlanta Toyota was great! He went above and beyond to make our car buying experience great. Ask for Uzairat at Atlanta Toyota, he with great you right!
Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.
R
I had a great a seamless experience with Heidi she was very helpful and knowledgeable. I was able to leave with a new car the same day I came in! Definitely recommend
Hello Roberto, we are so glad to know your experience was seamless and that our Sales Team was helpful and Knowledgable. Atlanta Toyota appreciates your recommendation and business.
D
Shekelia Letcher always takes care of me! She professional, informative, and responsive. I am pleased with the service on my vehicle over the years as well as the customer service.
We are pleased to know that our Service Team showed you professional, informative and responsive service during your visit! We hope to see you again for your vehicles future servicing needs here at Atlanta Toyota.
C
I was looking for a Toyota Avalon for my next vehicle purchase. I found one online at Atlanta Toyota. I called and spoke with Emilia Chavez and made an appointment to meet her at the dealership on Sunday 8/30/20. I live in Nashville Tennessee so I made the (4) hour drive and met her onsite. She was super friendly, courteous and knowledgeable about the vehicle and all the services and options they provide ! The showroom was clean and top notch with any other I have seen. Emilia guided me through the process with care and professionalism. She did a GREAT JOB ! I purchased the vehicle and could not be happier with the car and my experience ! Thanks Emilia for a great and easy experience !!
Thank you for the outstanding review. We appreciate you taking the time to travel all the way to our dealership. Congrats on the new ride. Emilia and the team wish you many miles!
C
I would like to publicly give our thanks to Mr Winston Murray!! Mr Winston went above and beyond the call of duty. He has a very warm spirit, he was very friendly, but professional and efficient. He gave my daughter and I such a pleasant and inclusive experience. He made sure we were completely satisfied by making sure we were given the option of seeing all of the makes and models we were interested in, prior to making a final decision. To us, being appreciated and valued as a repeat customer was very rewarding. Words cannot express This awesome relaxed experience. Atlanta Toyota does care and work with you!!!! Thank you again Mr Winston!!
Cynthia, It is wonderful to hear that you had a great experience with our sales staff. We take pride in offering top level service. Please come back anytime and see us! Have a great day. Regards, Atlanta Toyota
V
5 star service, all thanks to Rich Camaco. Came in for oil change, tire rotation, and an open recall. 1st time with new car and team did a great job inspecting everything and recommending what was really required. No upselling or pushy sales attempt. Booked appointment online, came on time and spent 2 hours despite initial estimate of over 3 hours so speedy service i would say. Shuttle was out so couldnt go back to home but worked from the customer lounge. Ended up changing battery too. Rich definitely saved another visit for me. Will definitely return back.
We greatly appreciate your recognition here on Google. Atlanta Toyota takes pride in learning that we provided you with 5-star service. Our Service Department thrives on performing in a fast, efficient manner because we understand many of our customers are on the go. Thanks for doing business with us and we look forward to your future visit.
L
Joseph Watkins help me with purchase of my Tacoma. He went over & beyond to make sure it was the perfect vehicle for my family. The finance department was super easy & very pleasant to work with. I got a great rate & was impressed with the warranties offered. I highly recommend seeing Joseph if your looking for someone who is going to follow up, keep you updated, show you all the features of your vehicle, answer the phone for you after hours & pick up the phone on his day off. I was impressed from start to finish with the purchase of my vehicle!
Thank you so much for sharing the great experience you’ve had working with us at Atlanta Toyota. I’ll be sure and share this review with our team. Thank you again!
M
Atlanta Toyota made purchasing our daughter’s car an awesome experience. Every one from sales to financing, was super nice and professional. We did have an issue after buying the car. The Customer Service after purchase was a 10/10. Working with them was truly a pleasure all around. We highly recommend Atlanta Toyota for all your purchasing and service needs. They really do care, as our daughters safety and happiness, was their primary concern.
Hello Michelle! We appreciate your pleasant feedback and we are so delighted to know our Sales Team took excellent care of you throughout the purchasing process for your daughter's new car. We value your business with Atlanta Toyota.
N
Miguel, Aturo, and the manager were very helpful in the process of helping me purchase my new car. They helped me weigh my options, go over pros and cons. Sat with me to understand and accommodate my needs in the process of searching, thank you to you guys at Toyota for making sure I was taken well care of!! LOOK NO FURTHER, TOYOTA IS THE PLACE OF HIGH QUALITY SERVICE AND ASSISTANCE.
Hello Nicolette! Your positive feedback is appreciated and we are delighted to know our Sales Team provided you with excellent care throughout the process, making sure you were well taken care of. We thank you for doing business with Atlanta Toyota.
L
I had a very welcoming, knowledgeable & exceptional experience with Atlanta Toyota when I brought my vehicle to Jona Mercado & his Great Service Team. He made sure that my vehicle was well taken care of and that I was fully satisfied with the service provided. He made sure to explain everything in full detail (in both English & Spanish), answer any questions I had and clear up any concerns I may have had. Everything was done in a timely manner and with great Customer Service. I was happy to know that my vehicle was in good hands and for the great results. They are definitely The Team to count on for great Customer Service Satisfaction! Thank You All for All your time and hard work to assure our safety and well-being! Much success & blessings always! =D
Hi Leslie, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at Atlanta Toyota. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!
K
Bought a certified used car from here and Joseph was my sales guy he was phenomenal! Very patient and made sure I was very well taken of. They detailed my car before I could take it home and they did a really good job with that too! Definitely ask for Joseph when you go he made the process of buying a car very easy for me and he's very polite and professional so the car buying experience was a breeze! I will come back here for my next car and recommend anyone who is looking for a good car to come here.
Thank you, Keila, for the kind feedback. We are delighted to learn our Sales Team provided you with outstanding customer service throughout the purchasing process, making your experience a smooth and easy one. We appreciate you choosing to do business with Atlanta Toyota and we look forward to serving you again in the future.
S
I recently bought a new 4runner from Atlanta Toyota. I'm a first time buyer so I wasn't sure what to expect. However, Winston Murray made the process painless and was extremely helpful. He is a great salesman and was not pushy or rude. He was always available and called me with updates when he had them. He helped me get my dream car and I couldn't be more greatful! Ask for Winston if you visit!
Summer- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you're satisfied with the high level of customer service you received with Winston and with your purchase. Congratulations on your dream vehicle! We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Atlanta Toyota.
M
Alex was my car salesman he was extremely professional! I love Atlanta Toyota I will definitely purchase my next car here. Make sure to ask for Alex, he got me the car of my dreams!!!
Atlanta Toyota wants to thank you for the five-star rating. We appreciate the comments regarding the visit!
D
I had the pleasure of buying a 2018 Toyota Corolla form Mr. Winston Murray at Atlanta Toyota. I have bought several cars in the past. He is the best salesman I have ever bought a care from. He applied no pressure and he answered all of our questions with confidence. He was also extremely knowledgeable and very, nice. If I were to purchase another one in the future, I would want to buy it from Mr. Winston Murray. THANK YOU MR. WINSTON. I LOVE MY NEW COROLLA. DEBBIE LEBLANC
Debbie, thank you for taking the time to leave us a positive review. I am happy to learn that our Sales Team was able to help you find a great Corolla and was able to make the overall experience at our dealership fun and stress free. If you ever need help with your Corolla, feel free to give us a call here at Atlanta Toyota!
L
I wanna say that I had a great experience with my sales rep Brian Bamba and Gary Pineda. They made the experience easy and fun even though we had to wait a month for the vehicle but it was worth it i puchased a new 2022 Tunda so I knew there would be a little wait. Through out the process there was constant communication to inform me the status of the vehicle. If anyone is looking for a great experience they should come to Atlanta toyota and ask for Brian or Gary.. the entire process was smooth and easy.
Our Sales Team takes pride in knowing that a customer is satisfied. We hope you enjoy your 2022 Tundra, Lou. Thank you for trusting us through the process here at Atlanta Toyota. Your business is very well appreciated. Have a wonderful day.
M
Uzi and Esau made our car shopping experience so easy and great! They were very knowledgeable from the first to the last step of the car buying process. I would definitely recommend this car dealership to anyone looking to buy a vehicle. Ask for these guys if you can, they will help you set up your vehicle and answer any questions that you might have. I had visited other car dealerships and the sales guy was either rude or too pushy but Uzi was neither, he made us feel comfortable. Esau was the finance manager, he also was incredibly patient and helpful. He let us know all our financing options and explained in detail. I am a first time buyer and was a bit anxious about the process but I'm glad they were able to help and make the car buying process run so smoothly.
Thank you for sharing your car-buying experience and for the 5-stars, Michelle! Our Sales Team is glad your time with us was incredible, and we look forward to seeing you back at Atlanta Toyota for future visits. Safe travels in your new ride.
o
I'm a new car buyer... was out looking for car and went to 4 different car dealerships that were no help at all. So something told me to give Toyota a try and After all I'm so pleased that I did. Thomas was Great and hassle free. He helped me get the prefect car for me at a great price. I'm so grateful and Thankful Thomas was my sells man . It's like it was meant to be. So if you're out looking for vehicle for a great price and if you're a first time buyer Toyota is the place to be. Ask Thomas he won't let you down. I'm proud to be a Toyota Customer. They'll take care of you and you'll leave not only with the vehicle of your choice, but also satisfied with a smile on your face. Thanks Thomas and Toyota Team for all you do.
Thank you for sharing your review. We are happy to know that you had such an excellent first-time car-buying experience with our team. Let us know if there is anything else we can help you with. Atlanta Toyota is always here for you.
a
Our experience was awesome. Special thanks to Mr. Babs (sales rep) for his patience in answering our questions, and explaining details to us. Thanks to Mr. Tony Blankkson (finance director) for making our financing experience easy and much cost effective. We appreciate. Keep the good work up. We will definitely refer a friend or someone to Atlanta Toyota Duluth GA in future or whenever we have the opportunity to do so.
Thank you for choosing Atlanta Toyota, Amaka. We are happy to know that our Sales Team provided you with an easy and cost-efficient experience. Let us know if there is anything else we can help you with.
S
Uzair is the best. He’s been in communication nonstop with helping me get my car. I wish I would’ve came the first day would’ve been driving. Trust him when he say he can get you in a car. Thanks Uzi
Hello Shameka! We are very happy to know our Sales Team was able to help you get into a new vehicle and made sure you were well taken care of. We appreciate you choosing to do business with Atlanta Toyota.
R
Brian, my salesman, was excellent; he was able to help with everything I needed, and I love the truck I got from the dealership. The only hiccup was how long it took to get to financing and finish up buying the vehicle. We had already put down a deposit on the truck and thought we had everything ready to go once we walked into the dealership. We thought it would maybe take an hour once we got there, but it took 3 hours from start to finish, and most of that was waiting in the lobby to speak with someone to go to the next steps. It seemed like it took entirely too long after we did 90% of the process over the phone and email. The best part was Brian, with how helpful and knowledgeable about the truck and how great he was about following up with me about the next steps in the process. I would be happy to buy another car or truck from him again.
Robert, I would appreciate the chance to speak with you regarding the timeliness of your experience with our Sales Team. When you have a moment, please reach out to me with your preferred contact information. I look forward to connecting with you. Thank you, Omar Rahman General Manager [email protected]
A
We bought my son his first car at this dealership in November. We worked with Gary in Sales and he was a pleasure to work with. He was really on top of everything and made it a great experience. He followed through on his word and went above and beyond expectations to make sure we had a great experience. Definitely ask for GARY in sales if you are looking for a car!
Andrea, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Atlanta Toyota as your first choice for buying a vehicle.
R
This was a great experience. I told my salesperson Ricardo exactly what I wanted and the time I would like to be done. He made it all happen and delivered a great experience that felt personally. On top of that saved me a great amount of money. I recommend him to any and everybody. Thanks Ricardo for the car and the experience. I’ll be back
Ray, thank you for sharing your wonderful review of our Sales Team here at Atlanta Toyota. We strive to provide the best service possible for our customers. We truly appreciate your kind words and value your business. We are happy to learn you found the perfect vehicle.
I
Jose Gonzales is always very helpful knowledgeable and professional. I recommend his excellent customer service to anyone. He makes sure customers are satisfied with their car services and he explain things to make sure you understand what other service your car may need in the future.
We are glad our Service Team was knowledgeable and professional during your visit and that you are satisfied with your experience. Thank you for the five-star review, Imani.
D
After totaling my car, I was extremely nervous about driving and having a new car after 12 yrs. At Atlanta Toyota, Joseph greeted me and was extremely patient and knowledgeable. He listened to my needs and helped me find a great certified used car. After purchasing, I needed some help with one or two things and CSM Terry M. and Joseph helped me without issue! Great experience all around!
Diane, thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Atlanta Toyota Sales Team. We appreciate your business and hope to see you back again in the future.
A
Tim Lee was the sales representative that helped me with purchasing a certified used car. He was very professional and knowledgeable about the car I purchased. I knew what I was looking for when I went into the dealership and Tim never pressured me to look at other cars or go above what I was comfortable with. I would definitely recommend using Tim to anyone.
Hi Alex, Thank you for your recommendation and we hope that you are enjoying your purchase. At Atlanta Toyota, we look forward to working together in the future.
J
I had a wonderful experience purchasing my new vehicle. It is very difficult to find any new vehicle these days, however I needed something very specific for my family. Every dealership I called/visited tried to convince me of something else, very frustrating. I spoke with Winston for 5 minutes, he called back promptly with exactly what I needed. Thank you and I am very appreciative of him being efficient with my time.
Hi Jaime, Thanks for sharing the details of your wonderful experience. We are delighted that our team was attentive to your needs and could get what you wanted. At Atlanta Toyota, we hope to see you again.
R
Giving Tim Lee 5 stars for my new used car! He was very helpful. First time car purchaser and couldn't ask for a better salesman! Got us in and out as fast as he could. 10/10 recommend
Thank you for the kind review and 5-star rating, Rachel. We are pleased to know our Sales Team ensured you had a good purchasing experience. Our team here at Atlanta Toyota looks forward to your next visit.
J
I highly recommend Toyota Atlanta! Every other dealership I went to denied me or was asking way to much down because I have bad credit. They took the time out to understand my situation they specialize in bad credit and found a affordable way for me to rebuild my credit up and I appreciate everything they helped me with! I am in love with my new car! Thank you to all who helped me.
Hi Jennifer! We here at Atlanta Toyota are pleased to learn that our Sales Department went above and beyond to get you into the perfect vehicle. Your feedback is truly important to us. Congratulations!
A
It was a pleasure being here. I highly recommend this location & also the salesperson by the name of THOMAS OMOWA. He helped me get my FIRST CAR. I didn’t have to say or do much, I just give him my information & he took care of the rest. He was patient & helpful, his customer service 10/10. I would also like to thank Mr Robert as well, he had a big part to play also. Thanks to these two wonderful guys I was able to drive away with my first car!!
Hi Ajanae, Thank you for your recommendation and we hope that you are enjoying your first car. At Atlanta Toyota, we appreciate your business, and please know that we are always here for you.
B
Heidi was the best from beginning to end. I had no idea what I wanted other than a bigger car. She was SO knowledgeable and super patient with me. I definitely recommend her if you’re in the market for a new/used vehicle.
Brenda, thank you for your high star rating. We're happy to see that your experience with our team here at Atlanta Toyota was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
B
Loving my new RAV4 and Gary (my salesperson) as well as the whole Atlanta Toyota crew was excellent! Highly recommended!
Hi Bryan, thank you for taking the time to leave a review for us at Atlanta Toyota. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
A
Once I decided to buy RAV4 Hybrid Limited, I contacted most Toyota dealers near me and Atlanta Toyota was the first one to give me a positive response and a timeline that I can get the vehicle. I went down to their showroom and met Ana Ramos Tarazi. She was very helpful and provided me with all details to finalize the purchase. She promised to deliver the vehicle within 90 days (not a long wait considering current shortages) and here I am in less that 2 months to pickup the vehicle. Very happy that I went with Atlanta Toyota. I will provide more updates later
Thank you for the great 5-star rating, Anish. Our team here at Atlanta Toyota thanks you for leaving your feedback and also looks forward to your next visit.
T
I just purchased my first Toyota. I was blessed with the best salesperson that I have experienced at a dealership. Her name is Ana Tarazi. She wasn't pushy, demanding, or aggressive. I have purchased quite a few cars in my lifetime and have always gotten the same sales pitch from everyone " I'll make you a deal, if you get it today"or " It won't be here tomorrow ". I didn't get that from Ana. She left the ball in my court and addressed any discrepancies I had. Using the word "perfect" is always a stretch when describing situations or people; she was the perfect sales person for me. Hopefully if you read this and are in search of a vehicle, I would give her a try at Atlanta Toyota.
Thank you for leaving your much-appreciated review, Trel. Our Team at Atlanta Toyota sincerely appreciates it and looks forward to doing business with you again in the future.
K
Brian Bamba was very knowledgeable about the vehicles I test drove. He was friendly and courteous. He was patient with me while trying to decide which vehicle to buy. I was very apprehensive about buying a car and he made me comfortable. He made this car buying experience enjoyable. Roll Tide!! Kathy Hill
Kathy, thank you for your high star rating. We're happy to see that your experience with our team here at Atlanta Toyota was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
J
A very stress-free buying experience!🤩 I never felt pressured to purchase, and Bruce Lee helped me with all of the details. He made me feel like he really cared about me as a person, and not just another sale. I am a loyal Atlanta Toyota customer because of Bruce Lee.
Atlanta Toyota is so glad your experience was such a wonderful one, Jiwon! The team appreciates the 5-stars, business, and kind words. We hope to see you back again in the future. Safe travels!
K
Had a great experience working with Brian Bamba. He was able to help my husband and me with our trade in to get our 2020 Toyota Rav 4. During the entire process, we felt he was more concerned about helping us get exactly what we needed, rather than sell us for a personal commission. A breath of fresh air from other sales people we talked to. Highly recommend working with him for any of your future purchases.
Kaija, thank you for sharing your great review of us here at Atlanta Toyota. We are pleased to read that our Sales Team helped you with your trade in. We value your business.
M
Very efficient, Dustin explained all suggested work for maintenance check up and was performed promptly-not much wait. However I have to go back today as tire pressure light will not go off and I checked tires were at 42 pounds not the 32 on door. I called was given advice let air out still not off so must stop by to have it checked. The service person was very helpful on the phone.
Hello Mary! We are very happy to know our Service Team was efficient and took care of your maintenance needs. We appreciate your business with us at Atlanta Toyota.
J
My fault for trusting both the salesman and the financial department. After they fooled into buying a used car at new car cost. Plus after they wouldn't see me or accept my calls. Plus they hard pulled my credit report 5 times. Yes 5 times. Imagine what that did to my credit score. If you don't know each pull for a car lowers your score. Only mortgage pulls count as one if done with 45 days of each other.
Hello, I apologize if you feel you didn’t receive the excellent sales experience you deserve and we are known for. We are the largest dealership in Georgia for the past 8 years, along with having the highest customer satisfaction score. There is a reason for this: We do all we can for our customers. This time it appears we didn’t meet your standards or ours. Please forward your contact information to me and I will be more than happy to assist you in any way that I can. Omar Rahman General Manager [email protected]
G
Chris does a great job getting my vehicle’s maintenance check fast and convenient. He goes above and beyond to make sure my experience with the service department is top notch. Keep up the excellent work!
Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you here at Atlanta Toyota. We are more than happy to help!
K
Amazing dealership. Customer service was great , all my questions and concerns were answered. Brian was a great salesman and was able to help me find the car I needed within my budget !
Kadiatou, congratulations on your purchase with us here at Atlanta Toyota! We are happy to know that we were able to help you find the vehicle you needed, within your budget. It is pleasing to know that our Sales Team answered all of your questions and provided you with great customer service. We hope you are enjoying your new vehicle and will reach out to us with any future needs or questions.
E
Great experience! Me And my family had the pleasure of working with Mr Winston! He was very helpful and was able to find the perfect car for our budget! Will for sure refer costumers to him!
Enzo, We are glad you and your family had a great experience with us. We try to be as helpful as possible and find cars that fit customers budgets. Thank you for referring us to others as well! Regards, Atlanta Toyota
L
Joseph Watkins in Sales was amazing when he helped me with my car purchase in 2019. And his amazing customer service continues three years after my initial purchase. I recently had problems with a claim on a warranty on the car and reached out to Joe about it. He got back to me right away and kindly spent time listening to my situation to understand all the details, and then more time speaking with people in other departments at Atlanta Toyota to try to get me help. He was so gracious through the whole thing and ultimately helped me get the complicated issue resolved. Really appreciate his customer care. Highly recommend this team!
Hello and thank you, Leela, for sharing your positive feedback. We are very happy to learn our Sales Team provided you with excellent care, helping you with your warranty claim and making sure you were taken care of. We appreciate your dedicated business with us at Atlanta Toyota.
S
We loved working with Brian and Joseph at Atlanta Toyota! They were both incredibly kind, knowledgeable, and helpful throughout the process. We had to wait for the vehicle to come in and Brian kept me updated. We would absolutely recommend coming here!
Thank you for choosing Atlanta Toyota, Samantha. We are happy to know that you enjoyed a knowledgeable, kind, and overall helpful experience with our team. If there is anything else we can help you with, please feel free to let us know.
J
The communication at this place. I was not even able to schedule through my service advisor. the appointment coordinator / receptionist assured me she could handle all of my needs. I ended up spending $400 overestimated cost, and had work I wanted done not finished because of Parts she said would be available. When I called to schedule my service I immediately asked to be patched through to my service advisor and she assured me I didn't need to be, and in the end I did. I don't need a receptionist telling me she can handle it when she can't. If I want to speak to someone particularly I should be able to. I don't think I'll ever go back. I've been a customer for almost nineteen years and I think I'm done
Joe, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your feedback and concerns with the level of communication provided. Can you please email me with your preferred contact information? I appreciate your time, Omar Rahman General Manager [email protected]
I
Abdullah is a great sales rep! He’s got your back and he’s on point with everything he does. I enjoyed our conversations and he really understands what it means to offer customers good, quality service. If you don’t pick him, you’re nuts.
Thank you for taking the time to leave us feedback and a five-star rating! We are thrilled to learn that your experience working with the Atlanta Toyota team was a positive one and that you received top-notch service. Thank you for your continued support, we look forward to welcoming you back again next time. Omar Rahman General Manager [email protected]
K
It was a pleasure working with Abdullah Shukry. He was a great communicator, worked around my busy schedule, and was low pressure. I was able to get the car I wanted and at a very competitive price. At the end of the day, I’m a satisfied customer and highly recommend Atlanta Toyota.
Hi Kaleb, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great new ride and were able to make your overall experience at our dealership pressure-free. If you ever need help with your new ride, feel free to give us a call at Atlanta Toyota.
K
Rich C. was very attentive to what I told him was wrong. He was kind, professional, offered advice but never pushed. Rich was thorough and stayed in communication till the repairs were completed. The repairs needed were emailed in detail. Then agreed upon and completed quickly but without compromising the integrity of the repair.
Thank you for the great review and 5-star rating, Kristen. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Atlanta Toyota.
A
Brian Bamba was amazing! He was extremely helpful and made the entire process easy from start to finish. We never felt like he was just trying to make a sale. I would definitely recommend anyone looking to purchase a new or used vehicle to go visit Brian! Plus, he ain’t hard to look at! Even though he’s a UGA fan. 😉
April, thank you for your high star rating. We're happy to see that your experience with our team here at Atlanta Toyota was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
D
Needed to replace my hybrid battery. The service was excellent! Jonah set me up with an appointment and Misal was my advisor! Misal was amazing! He was patient and explained everything. Helped me get my rental car for the day. I've used Atlanta Toyota for years. Even when I give a different dealer a try I end up coming right back to this location.
Thank you for being a loyal guest at Atlanta Toyota all these years, Donna. We're always happy to have you here and help however we can.
M
I had a great experience purchasing a new vehicle from Toyota. Gary Pineda, Paz Patel, and Shah Hussain all were fantastic to work with. Quick to reply to any email or text, friendly, and attentive. Really appreciate all that they did to make this experience as easy and smooth as possible!
Matthew, We appreciate you taking the time to write us a review and giving some feedback. If there is anything else we can do for you, please do not hesitate to give us a call or stop by! Regards, Atlanta Toyota
n
This was my second visit to the facility and in both cases had serious problems with the car. In the first case Atlanta Toyota went out of the way to have transmission replaced and resolved the issue ( the car was under warranty) when earlier a toyota dealer had refused to entertain on flimsy ground. This was only possible due to response of caring and competitively proffesional staff at Atlanta Toyota. I have nothing but all praise for people running this excellent facility.
Nisar, thank you so much for sharing your positive feedback. We are delighted to know our Service Team made sure you were well taken care of and we value your business with Atlanta Toyota.
S
I must say, I despise going to car dealership; however my recent experience at Atlanta Toyota was seamless with Winston Murray. I give kudos to Winston who was professional, proficient and easy to work with! Happy with my RAV4!!
Thank you for taking the time in leaving this review. Atlanta Toyota hopes to serve you again.
S
I love working Wiston. He listened to our concerns and make sure we are happy with our decision. He is also easy to work with and not pushy at all. I will highly recommand him to anyone who wants to have a great experience buying cars.
Hi Stella, our Sales Team is excited to see that you had such a great experience with us here at Atlanta Toyota. Congratulations on your new vehicle purchase. We want to thank you for the excellent five-star review and the recommendation.
J
I recently sold my car last month & now I’m having problems cause the sales lady gave me a paper that was “Georgia secure power of attorney” even after I asked her if I was supposed to keep that paper & she said yes. After selling them my car I forgot to take the license plate off so I went back for it & they told me they threw it away but when they called my dad cause he was my co-signer they kept saying they gave it back to me. At this point I honestly feel like they’re just trying to make us feel dumb & I also feel like they need to retrain these people. They have good service when it comes to buying a vehicle but the worse when you sell them a vehicle. Doesn’t seem like they owned up to their mistake
Juan, Please know that I take your feedback seriously, and I would like to discuss your vehicle sales experience. Please send me an email with your preferred contact information to discuss this further. Thank you. Omar Rahman General Manager [email protected]
a
Was able to get me a great deal. Uzair was quick and listens well, he knows the process.Tim Lee was wingman, and got us through to finance. Nice staff! Robert in finance was awesome as well! Thank you for making my day after a long search! This was our 1st car buying experience at Atlanta Toyota. We purchased in September at another Penske dealer and had a great experience there, and started looking for my next purchase. Glad we stayed with Penske and Atlanta Toyota! Thank you, Andy
Andrew, thank you for your high star rating. We're happy to see that your experience with our team here at Atlanta Toyota was excellent! We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
R
Met Sales Reps immediately by sales area, when arriving. Identified looking for new Toyota, on the lot only 2 NEW cars, the LE model one white , one light grey/blue. I drove away with a 2022 Toyota Corolla LE model, Light grey /blue. Thank you to Monir Ahmed for showing me all the safety stuff on the car and working with us on a good price with his Boss, Anis.
Hi Robert, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great 2022 Toyota Corolla LE and were able to make your overall experience at our dealership great. If you ever need help with your new 2022 Toyota Corolla LE, feel free to give us a call at Atlanta Toyota.
L
Thanks to Jona Mercado, Terry Meder and Ricardo Giménez and also Gary Pineda he was a great Sales person!! Always paying attention to us and getting the best deal for me! I got my dream car with a great payment Atlanta Toyota is the NUMBER 1 dealership in Georgia!
We're happy our team here at Atlanta Toyota could provide a nice experience, Lesly. Best wishes on your dream car!
J
Let me put it like this: With the maintenance on my vehicle; don't trust any other repair shops or these "side-of-the road" quick oil change places. Atl Toyota service department is relatively fast while waiting & service advisors seem knowledgeable. ~J.
Thank you for taking the time to leave us feedback about your experience, James! We appreciate your business.
A
xoxoxo SO MUCH APPRECIATION FOR THIS TEAM xoxoxo | Omgoodness you all STILL have a good team there after ALL these years. I have been a customer since 2004 shortly after I moved to the city. I was there pre-renovations and of course continue to go there despite living no where near this location (I’m closer to Marietta and 5 mins from Sandy Springs). Here are some of my favourite things about ATL Toyota in Duluth. 1. ***!!!GARY PINEDA!!!***:) You all need to clone him and hand one out to every business in Atlanta. His phenomenal attitude and demeanor should be a sales blueprint for every single place within a 100 mile radius or at least from Marietta to Macon! Not only is he polite and spectacular, he made this vehicle purchase extremely EASY. It was even easier than the purchases I made there before! He even sold my long time colleague and friend a beautiful RAV4. He was super accommodating as I have been injured and he did all kinds of things to help me out such as helping me pick a vehicle that was suitable for me personally. 2. Easy finance options - I brought cash but still wanted to finance the remaining balance. That was quick and easy and always has been. Mr. Baker helped make that process quick. 3. Great place for service. I have always enjoyed my wait time - though brief - it’s been a lot of fun and comfy. It was fine pre-renovations but it’s really bright and super clean. Lots of sitting space. If I had to complain about anything I just wish the seats were wider but I’m sure I’ll fit in them again once I heal and shrink back to normal from my injury. 4. Transparency - no surprise charges. They tell you up front. It’s great! If there’s something you want to wait to get later they will not push you to do it immediately. They’ll gently let you know the consequences of waiting too long. But you can schedule it for another visit. 5. Rental - this is super convenient. I’m usually rushing on my way someplace and being able to drop off my vehicle and rent a car then bring it back later is one of the main reasons I come to this dealership. They also make that a smooth process. I don’t want to come across as out of order but I love this team! Like genuinely love them. It’s hard not to want to bring a big cake or presents on every visit because gratitude abounds. I often want to hug them after paying the bill because it feels like a dear friend has taken good care of it. Heaven bless this dealership and all the employees!! !!** TeamGary **!! #TeamBaker #TeamShekeila #TeamRental
Thank you so much for your five-star review and kind words, Andye! Our staff at Atlanta Toyota is so glad that we always go above and beyond to provide our valued guests with great service and support when you come in for a visit. It is indeed our goal to make the process as smooth and stress-free as possible, from service to purchase. Your continued support throughout the years is greatly appreciated, and Atlanta Toyota looks forward to assisting you again with any of your auto needs in the future! Enjoy your new vehicle!
S
Great customer service. Tim was great with answering all of my questions and getting me set up with a car that fits my needs. Great selection of used cars, highly recommend.
Steven, we are thrilled to learn of the great experience that you had when purchasing your new vehicle. It's great to know that our team exceeded your expectations and found the perfect vehicle for your needs. The Atlanta Toyota Team invites you back for any future auto-related needs you may have.
F
Potential contract fraud, or at the very least, extremely deceptive practices. I thought I was Financing a car from here for $23k at 4.5% interest, which I was told came out to a ~$400/m payment on a 5 year amortization. When signing the contracts, they deliberately did not show me the first page of the purchase contract detailing the amount I was actually paying, along with their add in fees - totaling up to $26k, at 5.6% interest on a 7 year amortization for the same monthly payment. I buy a new car every 3 years, I hope the extra $3k you dishonestly took was worth it, I'll never buy another car from here again, nor will anyone that I know. How they did this - During the signing, I had to initial many pages of a contract. At some point in this process, the contract I was initialing was swapped with the purchase contract without informing me that we were now on a different contract(easy to do on an electronic medium). I initialed and signed what I thought was the final page of the contract we had spent the previous 20 minutes going through, but I had in fact signed the 5th page of a contract I had not seen the first 4 pages of.
Hi Fred, I want to first apologize for your concerns and I am very willing to assist you. However, I have researched all of our records and could not find a Fred Jones in our system. Please forward your contact information. I will do whatever I can for you, whether you purchased here or elsewhere. I look forward to speaking with you. Omar Rahman General Manager [email protected]
B
Hit a razor blade on the way home. Scheduled an appointment the following day and was able to get a new tire within an hour. Great customer service!
Thank you for your positive rating. Please let us know if there’s anything else that we can do for you in the future.
D
Brian Bamba is good sales man he show me everything.. give me details about the car I was going to buy and help me to understand about the deal I am going to make with the bank . For the new customers If I were you I would definitely ask about Brian.
Thank you so much for this great rating. Atlanta Toyota hopes to serve you again in the future.
N
I bought an extended warranty when I got my vehicle. When it came time to have a repair, a big one, they worked hard to have the claim authorized. In the end my vehicle was repaired at no cost to me, They communicated with me through the process and there were no surprises.
Hi Nicholas, thanks for the nice review regarding your experience with our Service Team! We are pleased to know that they were able to help you through the warranty claims and repair process. Thank you for trusting Atlanta Toyota with your automotive needs!
Z
I'm giving such a low rating due to deceptive business practices in the service department. I called asking for a quote to fix a problem I've had before that seemed to have come back. Because I had gotten a lower quote elsewhere I wasn't going to bring my car here but the man on the phone insisted that they would inspect my car for free and I would be under no financial obligation if I choose not to get service here. I figured I had nothing to lose but time and it would be good to get it looked at by a second party before committing to the other mechanic. When I arrived the representative told me I would be on the hook for a $150 "diagnostic" fee if I chose not to get service there. I explained that the employee said over the phone that it would be free. To my disbelief he explained to me that a "diagnostic" was different than an "inspection" and to confirm what the problem was an "inspection" would be insufficient. Needless to say I got my car back immediately and left annoyed that I had wasted part of my day to drive here.
Hi Zachary, I apologize if you did not receive the excellent service you expected and we are known for. My Customer Relations Manager has reached out to you via voicemail. Please call either of us back. We will do all we can for you. We appreciate you and your business. Omar Rahman General Manager [email protected]
P
I came in to trade my truck for a new RAV4. Abdullah helped me all the way through and even stayed late to make sure we could get a deal done. It was a great pleasure doing business with these guys. Abdullah is a rockstar and I’d definitely recommend Atlanta Toyota 10/10.
Thank you for doing business with us, Preston. Your five-star review is greatly appreciated.
A
What can I tell you that you already don't know about this place? I talked to Zaib and Uzair for my new vehicle. Not only did they both help me to make the best decision for my family. But they also made the process very painless. Buying a new car always takes a few hours, from deciding to finally signing the papers. But by working for them two, it didn't seem like an eternity. Rather, both of them helped guide the process in a very smooth way. My wife and I both are extremely content in the way everything was handled by the two reps. I'd recommend this place to anyone. 10 times out of 10 times.
Amin, thank you for the wonderful feedback and review. We appreciate the kind comments about Zaib and Uzair. They are both great assets to the team. Thank you for choosing Atlanta Toyota! We hope to see you again in the near future.
S
Rich Camacho has been our service provider for some years, now. He is knowledgeable, accommodating, friendly, and knows his stuff. I feel like he has our best interests at heart.
Dear Sally, Atlanta Toyota is happy to read that you had a heartfelt appointment with us. We are so very grateful to you for typing this marvelous commentary. We are here and ready to help with any of your future vehicle needs.
W
Excellent and efficient helpful people. Very caring and professional. I would like to name them Mr. Anis Khan, Finance Manager & Mr. Monir Ahmed, Sales Consultant both were discreet, generous and talented. All we just enjoyed the moment.
Hello, we are very pleased to hear our Sales Department here at Atlanta Toyota provided you with a caring and professional experience. Thank you for taking the time to leave us a perfect five-star review and we hope to see you in the future for all of your automotive needs.
X
My experience is always such a great one. My visit this weekend was beyond awesome! My service agent I can't remember her name but her customer service is beyond 5 star!!! I will always do business here!
Atlanta Toyota is pleased to learn you had a happy experience. We look forward to providing you with the same level of customer satisfaction upon your next visit.
F
It was a good experience. The car salesman was a professional who did everything to get the car I was looking for.
Hello Franco, Our Sales Team is happy to read that you had such a great interaction with us. Thanks very much for sharing this honest recommendation about Atlanta Toyota. We hope to be of service to you again.
L
Our Agent Bab did a great job selling us a nice car 🚘 for $0 down at the Duluth location in Georgia! We are glad we went to Toyota! Thanks!
LaShawn, thank you for taking the time to share your experience. We at Atlanta Toyota are thrilled to learn that our Sales Team provided great customer service while ensuring you got the best deal. Congratulations on your new vehicle. Looking forward to helping with any future needs.
D
Anneliese Arias is the best sales person ever!!!! she was very fast and nice. The managers were also very good. Highly recommend this dealership!
Hi David, Our team is happy to be told that you had such a positive interaction with us. I appreciate your leaving this great commentary for Atlanta Toyota. Thanks for being our customer.
s
Ricardo Giménez is the best salesperson ever! His honesty and his way of helping is special! He explained everything with detail thank you for the help and also Raul Gonzalez his VIP manager, and also Esaú best dealership ever!!! Thank you
Sara, Thank you so much for taking the time to give us some feedback and write a review. We appreciate it very much. Let us know if you need any further assistance. Have a great day!
S
Uzi was very helpful and knowledgeable and made the process super easy. I’m super excited about my new car and I definitely recommend everyone to visit Atlanta Toyota.
We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future!
S
This location is great. Very professional, very quick, and Managers are alert. Always clean and they are spacious, so you not seating too close to others. My service with Peter was great. Thanks peter.
Hi Sharon! We are delighted to know that your experience with our Service Department was professional, timely, and attentive. We appreciate your feedback and hope to see you again at Atlanta Toyota.
M
I purchased a 2022 Toyota Camry, XSE, AWD. My experience was great! My salesmen Brian Bambas was very informative and polite. If you are shopping for a new car I would recommend Atlanta Toyota!
Hello Michael! Congrats on your new 2022 Toyota Camry. We are delighted to know our Sales Team provided you with a great experience and we appreciate you doing business with Atlanta Toyota.
S
Monir Always best! I bought several cars from him and send several customers to him. He is awesome. Always act like family member. I definitely recommend Monir Ahmed and Atlanta Toyota to everyone for their future purchase their car from Monir Ahmed and Atlanta Toyota. Thanks Monir Ahmed
We appreciate your business over the years and the recommendation for our Sales Team here at Atlanta Toyota.
A
Very professional and knowledgeable help was provided by my advisor, Dustin Kim. My issues were resolved correctly the first time and I was provided necessary help to prioritize the repair work based on my budget.
Thank you for the five-star rating, Amul! We look forward to your next visit!
K
Just recently bought a 2022 Tacoma Manual from Atlanta Toyota and happy to say that the service was exceptional, especially from Mahmoud. Highly recommend you request him.
Hi Kenneth! We are so glad to hear that you had a fantastic experience with our Sales Team at Atlanta Toyota. I hope you have a great time in your new Toyota Tacoma. Happy driving.
C
Outstanding experience. Paul is great. Told me the truck would be ready at 9:45. It was done and I was checked out prior to 9:45. Great service department.
Hi Chaz, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Atlanta Toyota and we look forward to servicing your car again when needed.
O
Our family has been a loyal & super satisfied customer of Atlanta Toyota for over 10 years. Dustin Kim is a true professional and an excellent representative for Toyota/Penske.
Hello Oliver. We are delighted to learn that you have had such a great experience with us at Atlanta Toyota for so many years. We look forward to continuing to help you and your family.
D
They showed me the cars Ii went to look at without taking me around to others and no pressure and best of all customer service. They listened to what I needed and walked out with a car after visiting 8 dealers thought the week. Great variety in stock.shout out to jason Senu oke ask for him he was great 👍👍👍
Thanks for the rating and review, Del. We strive to provide a no pressure experience for each of our guests, so it's great to know that you appreciated the service we provided. Thanks for choosing Atlanta Toyota.
M
Heidi was such a helpful person in securing this vehicle and I will be coming back again in the future!
Hi Miguel, We hope that you are enjoying your purchase and thank you for choosing Atlanta Toyota. We look forward to working together in the future.
B
This dealership is so amazing!!!! The service Department is so well organized and super fast not to mention SUPER AWESOME. Thank you Cameron Kibbe for your professional service.
Hi Bernita, we are very happy to have provided you with such a positive experience here at Atlanta Toyota! We hope you continue to choose us for all your automotive needs! Take care.
C
Service was great! Had an oil change & filter replaced, tires rotaed & fuel induction cleaning. Service was completed in a timely manner. Service advisor Misal Kara did a fanatastic job. Kept me informed of all work performed and work that is needed. Excellent work.
Atlanta Toyota wants to thank you for the five-star rating! We're glad to hear everything went well, and we appreciate the kind comments regarding your visit! We'll make sure you always get treated with top-notch service and look forward to working with you again.
Nearby Loan Stores in Duluth
FAQs
1. How Can I Contact Atlanta Toyota?
You can contact Atlanta Toyota via +1 678-430-8139. You can fill in our easy-to-use online form to get instant loan quotes as well.3. What Loan Services Can I Get From Atlanta Toyota?
Atlanta Toyota provides following services: '- Toyota Leases
- Auto Loans
- Buy Cars Online
- Penske Preferred Purchase
- Vehicle Test Drives
5. Is Atlanta Toyota An Agency Or A Lender?
Atlanta Toyota is a Toyota dealer that accepts all kinds of loan requests including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our network of lenders to get loan offers with competitive rates and terms.
2. How Can I Find the Location of Atlanta Toyota?
Atlanta Toyota is located at 2345 Pleasant Hill Rd, Duluth, GA 30096, United States. You will find their address easily on the map and get the support you need from them without any hassles.4. How Can I Apply For A Loan At Atlanta Toyota?
You can submit your loan request on their website. If you need other financial support, you can always click here to explore more options.6. What Will Happen If I Failed To Repay My Loan?
You can discuss the issue with your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to cope with your current financial status. Visit our online platform to learn more information if, for example, you defaulted on your online title loan services.7. Can I Get Loans With Unpleasant Credit Background from Atlanta Toyota?
Yes, it is possible to apply for loan without bad credit such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check out our website to get instant loan quotes with bad to no credit.