Amscot - The Money Superstore E Fletcher Ave, Tampa

I went to your Fletcher and 15th location yesterday and a lady named Tajh assisted me with my cash advance. I am a long time customer with Amscot but this girl should not be in the customer service industry. When she wasn't checking her cell phone, she was talking to the other lady next to her. She had an attitude and was complaining about having to work until 3 on a holiday. Now I don't know about you, but in this new world we are living in, if I was her, I would be thankful to have a job. I won't be coming back to this Amscot, I will go back to the one that I know treats customer's right. REVISED: THANK YOU SO MUCH FOR LISTENING TO MY CONCERNS!

Lady gets attitude when I don’t know where line starts then u have a face mask on so I can’t hear u and I ask what did u day and u rolling your eyes yelling like I never been to this location so calm down. Been here at 10:43am on July 14,2020 lady with hair in a bob weave style and glasses poor customer service

The people are always nice and I'm in and out in a timely manner. I don't think I've ever had to wait more than a couple of minutes to be helped. And they give me Tootsie Rolls.

I'd give a zero if I can. They are horrible here. They literally will forget you're here waiting and then get an attitude when you ask for help. I was waiting for 15 minutes while other people went ahead. The staff rolled their eyes at me when I waved for help after seeing everyone before me leave. Don't come here.

All they do is collect and sell your information. Service is trash. Experience is trash. Staff is trash. I’d rather light my check on fire than come back to these clowns.

The most horrible place to ever be. Today is 16th of December @12:52pm, if Amscot cares about its customers, train those who were on duty on this day and said time. They have frowns and talk with disrespect. Very disorganized. Taking forever to serve people. They make you move to the counter and serve people in the very wrong order. They can’t tell who was there before who. Quite an unpleasant environment.

Called to ask if the 24-hour period between cash advances applied to the day I asked them to cash the check or the day the check clears on my bank statement. Was told it only applies to cash, went to a different location and was denied a cash advance due to being in the 24 hour period after the check had cleared on my bank statement. Who is lying to me?

I had to wait a very long time for service everyone that came after me left and they still had me waiting on line. Next time I rather take the extra drive to a better facility. Never coming back here

If I could give ZERO stars I would. Terrible customer service, filthy, disgusting store, it's always packed and customer flow is poorly managed. The ONLY location that has EVER asked for my social to get a free money order.

THIS LOCATION DOES NOT ACCEPT DEBIT CARDS! Representative Brittney (White heavyset White representative) and a Hispanic representative called members to the front and could not serve us. I will be reporting them to corporate.