Youngblood Auto Group S Campbell Ave, Springfield

When I came into Youngblood auto group, they asked me how they could help me, no fast talk or pressure, they just listened to my needs and truly gave me everything I needed and got it DONE. They didn't stick my not so Good credit in my face to talk me into something I really couldn't do or want. They listened to my needs and truly, they just made it happen, got it done, and did so while making me feel like I was family and in need of a good and Fair transaction. They listened and just made it happen 😂. I wish I would have gone to Youngblood auto group last year when I First moved here. You live and learn in Life, I now have a great place for all my transportation needs. Thank you Youngblood auto group, you respected me when I was in need even though my credit wasn't perfect. I needed someone to help me in my time of need. I Now know where to go for all my vehicle needs and I have a true appreciation for how they made it happen for me. Blessings to all of those at my New place of business, Youngblood auto group. Thank you so much.

I have purchased 3 cars myself and sent many people to this dealership. I have a car that has less than 24000 miles, with the tires that were purchased on it. Every service we have followed their recommended service. Two tires are bad, and neither the dealership or tire manufacturer will honor the warranty and expect me to pay for two new tires. Great customer service if you want to lose customers.

The people here were so kind and helpful. I would 100% get service on my car here again. Logan is the man who helped me and he got everything I needed for my car in a very reasonable amount of time. I really appreciate these guys attention to detail!! They took amazing care of me and my car!!!

Chase has helped me with my 2018 RAV4 since I purchased it from Youngblood in February 2019. I am a single, Sr female who knows not much about keeping a vehicle up. Chase always answers my questions but goes beyond his duties to make sure everything is done correct. I was in yesterday for an oil change and he washed the inside windshield for me before I left. He is the kind of person you should be very proud of working for you...GOES TO THE TOP OF THE CLASS IN MY BOOK👍🙂

I was in the market for a new car. The dealerships in my area were out of stock of cars in my price range are they were raising their prices $5000 over MSRP. Because of that I started looking in other markets that were close enough to drive to. I talked with Brody, and he was so great at helping me. Through my journey of car buying, I have had to block many dealerships because they annoy you will calls and texts. I never felt that way with Brody, he was very respectable of my desires and did what he could to help me find the right car.

I bought a beautiful Jeep Compass from the dealership. My salesperson, Ryan Wanski provided excellent customer service and walked me seamlessly through the process I am a 100% satisfied customer. Thank you!

Well I usually dont like to complain but I have been bothered by this most of the weekend since it happened. I went in Saturday afternoon to look for a car. I noticed almost immediately that the lot was way beyond my price range and was turning around to leave when I noticed a beat up toyota off in the corner. It must have been a trade in and i figured they probably didn't have any invested interested in it. The salesman I talked to was nice polite and respectful. He was probably the only good part of my experience that day. He said I caught that car just in time before it went to auction on monday it was all so perfect. I waited around for them to find the keys and looked up the kbb value and even in outstanding conditions that 2000 camry was worth at most $2400 I was excited. I had $2500 in my front pocket ready to pay cash for it (I'm surprised they didnt see the bulge) 😅. It was like a sign I truly believed I might be able to finish my car search and start getting my life back on track. After some time the salesman returned and he explained they hadn't done an oil change or filled the gas or anything. I thought this is it my miracle has come. Then he told me his boss wanted $5000 for it and I was speechless. Just completely baffled. He said he would go ask again and that he would make sure that would be the price without any work done to it. He returned and he said his boss confirmed $5000 and they'd change the oil and fill the tank. Gee thanks mister... I know gas is high but thats like buying a house and getting a complementary welcome mat and a fruit basket. 🙄 Anyway i left very disappointed and the salesman apologized again. He looked stressed and overworked so I just moved on. Its funny after I left I found a 2006 toyota with nearly the same mileage and no damage to the paint going for $3100 looks like one mans trash is another mans treasure. I know they deal with high finance customers and I am a meager single father with chump change but my old boss had recommended them to me countless times so i gave them a shot and was severely disappointed. All I'm saying is it seems like its more important to gouge their customers for every last penny rather than help a fellow American with an honest deal. So if God willing I ever have the opportunity to buy a car of their usual caliber, I will not look twice as i drive past and go elsewhere.

I took my 2010 Infiniti QX56 here. It was under warranty through another company. They were unable to diagnose the actual problem (it’s making a horrific noise, but not consistently). But they had a list of things, mainly that my brakes were seized and the rotors and pads needed replaced (I’d had zero brake issues). That was the biggest thing on the list. The other things included a tune-up and replacing a couple of sensors. Their estimate for these repairs was $6500!! Due to my warranty, I was told to take it somewhere else to have the repairs completed. There I was told there was nothing wrong with my brakes; that I had probably a year left on the pads and they were not seized. I took it to my brother for a second opinion as he used to work as a mechanic. He could find nothing wrong with my brakes either. At any rate, $6500 is insane for the things on the list, especially for unneeded repairs. I will not ever trust going to them again.

I dropped my Altima off to get a new housing unit for my HVAC. Everyone there is friendly. When I picked up my car, the dashboard is gouged out all the way across. My stereo screen is gouged out. The HVAC works great now but much damage was made to the dash and stereo.

I’m so grateful with Paul and Clayton . They were amazing , I was giving up after having the worse experience with other dealership but this guys are the best and were super honest . 20/10

Purchased from Youngblood Pre-owned, and had a great experience. Everyone was friendly and helpful, and the process was super fast and easy. Would definitely buy here again.

Darwin is the best sales person I’ve ever met! He didn’t cause me to feel pressured into anything. I was at Youngblood for quite a while and he didn’t rush me. I felt very welcome! All the people I spoke to there were very nice and helpful.

We broke down in Springfield and had our Kia towed to Youngblood. We were able to get a loaner vehicle while ours was being repaired and they did a great job communicating with us about our repair status. Youngblood is by far the best Kia dealership we've experienced. Thanks guys!

Staff was friendly, they gave us a great deal and took our trade in for the down payment!

My wife and I have been looking to buy a new car for awhile and she has spent HOURS researching Audi's. We we're almost comvinced to purchase either the RS3 or the S5. Both of which were considerably more money ($15-$20k more). We had been to the Audi dealership a couple times and right after leaving there, I received a video in my news feed about the Kia Stinger GT2. My wife and I watched the video and decided to go take a look at one. When we arrived at the dealership we we're greeted by Joe Blottenberger. He is one of their more experienced salesman and he was incredible to work with. He was very knowledgeable about the particular car we were looking at, and assisted us through the entire process. After getting my DL and Insurance info, he handed us the keys and told us to go have some fun! And we did... When we returned to the dealership he was no pushy at all. We went over some numbers and my wife and I went to lunch (which he offered to pay for). We really had no intention to buy after only watching one video and taking a test drive, but with the $7000 rebate and a military rebate, the deal was just too good to pass up. We had to run home to get our son from school, but they had our new car ready (detailed and full of gas) when we returned. In total we were at the dealership about two hours and everyone there was incredible! I will definitely refer friends to this dealership whenever I can! Clayton Davis handled our paperwork for us and he also was great to work with! The entire signing process took about ten minutes! Thanks Joe, we love the car!!!

The service department worked hard to correct a situation where a fluid which had dropped onto the manafold when the AWD and differential were serviced caused smoke and burning smell to come out from under the hood. Lucky for me, and them, that I live very close and could get back to the dealership immediately. It was almost 6 pm so service department was almost shut down. Gray was very helpful arranging a rental car for me to use overnight. Next morning Chase cleaned and drove my car to make sure we the source of the smoke and smell were gone.

Loved everything about my experience at Youngblood Kia. I got an amazing car quickly and drove away within 30 minutes! Zach wasn't even a salesman and he helped me through the process in a matter of minutes, and Clayton was a breeze and even a hoot to do business with! Loved them both and my experience here!

Came here again with a vehicle that is not a Nissan! Was not aware they service anyone here. Amazing staff and very helpful. Great fast and nice customer service! Very happy with oil change and everything that came with it! Will come here again for sure! Love their waiting area with all the snacks! :)

Daniel and his team are terrific. Always very attentive and explains things about my car in a way that I can understand.

Grey is a great tech and always repairs my truck top notch !

Called and Spoke to Brad Duggins in Service who was able to set me up with an appointment yesterday with short notice to address a recall issue with the door handle, transmission flush, and full synthetic oil change. As usual he was way ahead of the curve. Both he and the service techs are awesome, I was in and out in approximately 3 hrs. As I was checking out I asked him about pricing on 4 tires which he gave me the heads up about a sale that I will not pass up. People.... Listen up. There is absolutely no good reason to take your Kia anywhere else, especially with key go to guys like Brad who is absolutely the best at what he does. He's extremely knowledgeable, friendly, helpful and trustworthy. Thank you Brad! I look forward to hearing from you when you get back the week after next to get a full set of tires. Sincerely, David Rapelje

We had a myriad of issues in their service department for a basic oil change. 1. We had an appointment that was supposed to start at 10am, and be done by 11am. We didn't get our vehicle back until 11:50am. It messed up our entire day, and we got an EXTREMELY insincere apology. 2. When I scheduled the appointment over the phone, I was never asked my name. Just my vehicle year, make, and model. They assumed my name was what showed up on Caller ID, my wife's name under her maiden name as well. I corrected this when I dropped our vehicle off, and our paperwork STILL used her name under her maiden name. 3. They also charge an ASTRONOMICAL amount of money for a basic oil change. I've literally never paid over $60, and that was for synthetic oil in the change. At THIS dealership, we paid $85 for this service. 4. There were people who checked in after us that left before us. This *could* be that they had a simpler service being done, but I know for a fact that one of them was having the oil changed based on conversation with their service advisor. It didn't help that she was a cute young lady, and I personally feel extremely disrespected by the seemingly preferential treatment. We will not be returning to this dealership for our future vehicle services, nor will we be buying our next car from them. We had planned to buy a car from them in the next 2 weeks, but this was a completely unacceptable experience.

On 20Jun2020 I called the dealership at 12:00 and spoke to Emily and made an offer on one of their vehicles. She said she had to talk to the manager and put me on hold. She shortly got back to me and said they agreed to the price and asked when I can come and get it. I explained I’m not local and just need the vehicle information for the bank so I can get the check ready for them and get a flight out there. She said ok and a finance guy would contact me shortly. A hour passes and nothing so I call again and she says to give her a few minutes and someone will call me. Another hour passes and the finance guy calls and says they’re working on it and someone else is test driving the vehicle. Which is weird because we just agreed on price for me to pick it up. So I wait another three hours and nothing. I call Emily back and she passes me on to her managers voice mail so I call back and she hangs up on me. This place is just shady and stringing people along for them to get the best deal for themselves. My issue is agreeing to a price and backing out of the deal without so much as a heads up or courtesy call. It would have been better for everyone involved if they would have had a small amount of customer service and integrity by just being up front and honest instead of letting their customer hang out to dry just for them to make a few more dollars. Very unprofessional and still not even a courtesy call to let me know if the vehicle was sold or not. I wouldn’t deal with this dealership if your trying to purchase a vehicle and not local, you will be their lowest priority.

Staff was very friendly and helped me find a vehicle for my needs on my budget and with my low credit rating

Horrible experience! I wanted a Chevy Tahoe they had and filled out a credit application, which now I have a hard hit and for nothing. I have a decent trade in and cash for the down payment. 3 people knew I wanted the car which wasn't even on the lot yet hadn't even been washed. I took my trade in to have it assessed and I felt like no one really wanted to help me. Then a few hours later the car price was changed by over $2,000 and no explanation, no one responded to my texts, email or voicemail message. I'd call bait and switch but they didn't even bother with the switch!!! I left voicemails, texts and emails. I didn't hear back from anyone. So unorganized, lazy and disrespectful.

Had some warranty work done in the service department. This is an awesome group of employees. They handled everything and were very kind and helpful. I really like the courtesy van. My friend and I were shuttled to a shopping mall and pick up when my car was done. Made for a pleasant morning. Thanks

Service department is terrible! Buy a car there and they promise and promise but soon as you buy there they don't back up what they tell you. Terrible experience

I have a 2013 Kia Optima and if you know anything about that model you know that it has had some problems and the engine seized in December, thankfully the engine is still covered under a warranty. I take very good care of my vehicle, keep up on the normal maintenance and making sure the oil is changed regularly. when I brought my vehicle to Eric at Youngblood Kia he was very professional and assured me that Kia would take care of everything. Eric and his team are more than helpful and have always done right by me, I am grateful for them. I will continue to bring my car to them and when I need a new vehicle I will go through them. Every opportunity I have, I like to tell people about how great Eric is at Kia!! If i could give Eric more than 5 stars I would!

I came into Youngblood Jeep for my normal simple oil change for my 2017 Jeep Wrangler. First of all, they did a great & quick job taking care of this for me. Rowdy Nelson was my service advisor. He noticed that my tires were older and might need replacing soon. He mentioned that he would do some research and when I return to pick it up that he would have some options for replacement tires. They also gave me a courtesy shuttle to my work, which is always appreciated. They called me to inform me that my Jeep was ready to pick up. When I picked the Jeep up, Rowdy had 3 options of tires all printed out with pricing & he explained the different ones to me. Everyone was very friendly & accommodating. Great experience! I will continue to return to buy Jeeps from Youngblood, as well as have my service work done here as well. Top Notch!

Not only did Seth find us the perfect vehicle and an amazing deal, all when we thought we were out of options, but he made buying a vehicle civil and personable! He was well informed and candid with us on every detail and went out of his way to make sure we were happy with our purchase and experience. The process through Youngblood was easy and quick. We completely turned our financial situation around all because they were willing to work with us and only gave us options that were most financially responsible. I would highly recommend Seth and his team at Youngblood to anyone who is in the market for a new vehicle.

We purchased a used Chevrolet from Youngblood in March. We had a great sales experience and truly love our Traverse! When my airbag service light came on the last week of August I called to have the car serviced. The first available appointment was 2 weeks away. When I called to make said appointment I verified that I would be able to pick up my children from school by 2:00pm. On the day of the appointment that had not been communicated to anyone. My service technician was pleasant but said on more than one occasion that he would "try" to have me done by 2pm. I offered to reschedule and they stated not to. There were no loaner vehicles available, and the shuttle driver did not offer a ride until 4 hours after I checked in. By that time it wasn't helpful. I waited with an infant for 4 hours before I asked a technician for a status update. No one had communicated anything to me while I waited. I was told 15 minutes before I needed to leave (after 5 hours total) that it would need to be seen at Reliable Chevrolet's Service department because there was a service bulletin for an airbag issue that needed to be handled by them. I was then told that for future mechanical issues I should call Reliable first because Youngblood Service Department would likely not have any parts on hand for my Chevy. We have an extended warranty through Youngblood that seems like a waste of money now. Before leaving Youngblood my service technician cleared the code for the airbag. I called Reliable that day, and was seen within 24 hours. Due to the fact that the code had been cleared Reliable was unable to assess my service bulletin. I plan to go back to Reliable as soon as the light comes back on and will likely purchase an extended warranty through them. They wasted 5 hours of my time, and cleared the code preventing the next service department from helping me. What a joke.

I love trusting my Nissan to the service crew at Youngblood. They're courteous, respectful, and I feel they're honest. My service advisor lets me know what my Pathfinder is due for but never pressures me to get it all due at one time. Love the cleanliness of the waiting area as well as the drinks/snacks they keep out for customers.

I always have had a great experience when I go to buy a new car at Youngblood. They are very nice and don't high pressure you on their cars. The staff there is there to help you find just what you are looking for at a price that is in your budget. My salesman Jonathan Reyes was the most honest salesman I have every met. All of the salesmen have always treated me like I was there only customer. I would recommend them very highly in knowledge, courtesy. Scott Burns their finance manager was very helpful and explained all the paperwork to me in a very timely manner. Thank you Youngblood for hiring helpful and responsible people to work at your lot. It truly made my experience enjoyable. Dollie Y. Gardner

I submitted a request online to test drive a car. I was quickly contacted and setup a time. When I arrived at the dealer the car was pulled up front and warmed up. The negotiation was low pressure. Everything went smooth. This is the 3rd vehicle I have bought from Youngblood over the last 20 years. I will definitely do business with them again.

Terry. Purchased a used vehicle and have been treated with nothing but lies and deceit from the beginning. I was told there was a problem with lights. And buttons on the dash but they would be repaired. When they released vehicle the repairs were not made. I bought the car on their promise and I was stupid trusting their reputation for honesty.

We recently brought in our Nissan Juke that another shop could not figure out the issue. Daniel was our service advisor and could not have done a better job. He was communicative with us through every step of the process. When we went to pick up the vehicle it had not only been repaired but they freshly washed it for us as well. They got us through a frustrating situation as quickly as possible and for that I am very thankful!

My husband and I were forced into a vehicle we didn't want a few years ago due to an unfortunate circumstance. For the past 2 years we've been trying to get out of that vehicle and into something with a lower payment and more fuel economic. We've been to Youngblood 2 or 3 times to try and get rid of our truck and it just wasn't the right timing for either party. Last night my husband and I went up to the dealership and tried again. We were met by Glenn and Frank and we had the most pleasant experience. Glenn was very direct and didn't beat around the bush trying to butter us up. He knew the cars, he knew the process and we got started right away. I was very impressed with how smooth the process went this time, considering we've dealt with one or two others before. Frank was very friendly and even though new to the dealership, was helpful and got along great with my husband. We finalized everything after the detail shop had closed so I took the car back the next day and they got it detailed for me. While I was waiting I had my 6 year old daughter with me and Glenn even came over and shared his M&M candy with her. I'm not a very social person, but I must say, working with these two gentlemen was an awesome car buying experience.

Bought car from John M very satisfied. Took care of all things he promised before delivery. Very nice person and his word is gold I recommend this salesman if a promise means something to you Thanks youngblood and thanks John

From start to finish this was easily the best car-buying experience we've ever had! Greg Scott and Youngblood were true to their word without a doubt. I traveled from 2 hours a way to get the best deal I could find and they honored the price, had the car ready to go, and got us through the finance department without any major delays. Within 2 hours, the transaction was complete and we were on our way back home with a beautiful brand new Chrysler 300 in mint condition! Greg even took the time while we were finishing up with the paperwork to wash the vehicle himself since the car was bay was backed up and he knew we were anxious to get on the road. Even though they are 2 hours away they took the time to introduce us to the service manager and make sure we had his contact information. Great to see not all car dealers are the same!!

Had something hanging down underneath my Altima and a recall. Parts for recall not in yet. They took care of the other problem within 15 minutes including a car wash. Great service!

Ryan Grabill did a great job making a difficult situation much better. I took my truck in for new tires and alignment. I was supposed to pick up my vehicle at closing time, but when I arrived, the mechanics had encountered some problems that delayed the completion of the service. After waiting awhile, Ryan suggested that in order to make sure everything was done to my satisfaction, they might keep the vehicle overnight and provide me a loaner until everything was finished. This they did and I picked up my vehicle the next day without any trouble and returned the loaner. I appreciated that rather than rush the job and return the vehicle incomplete, Ryan took adequate time to ensure the job was done right. I had never used Youngblood's service department before, but I will be sure to return in the future and would recommend them highly.

I brought my car in after it sat for 10 months and two other shops could not figure out what was wrong with it. The technician ray found the problem (damaged wires going to the ecu) very fast and had me up and running again. I also needed a new transmission and I went ahead and had them do that as well. They finished it very fast and I have my pride and joy back home and running amazing. I want to thank all the technicians that worked on my car. They have earned a customer for life!

Worst service department known to man. This place cannot and will not own up to their mistakes. They try to bruah things under the rug and lie. I wouldn't recommend my worst enemy even go there unless they want work half completed and the ball dropped hard. Wasted time, and a service job that left me to having to go else where for 2 ruined tires that could have easily not have ever happened had they done/recommended an alignment with the major service i had done. This goes entirely deeper than this review, but they are awful. Spare yourself and go elsewhere.

The salesman Mike was very kind and helpful and I appreciate all he has done in the process of me buying a vehicle. Mike, is the only reason that I am even giving them a star at all. Although, I thought that Chance was kind, I still think he could of done better. I am disappointed that I bought a vehicle at this dealership, it was brand new, and it is currently in their shop. I have only had the vehicle slightly over a month. It was sold to me with scratches on the inside. That was taken care of but it seems to have issues when climbing hills and certain things. Ryan in the service department seems very condescending to me. So, far they have not found anything wrong with the vehicle (they say) I have a terrible gut feeling, and I wish that I would of bought a vehicle elsewhere. I felt like Ryan expected me to know what was wrong with the SUV and I am not a mechanic. Eric in the service department seemed nice. However, the whole point in buying a new vehicle for me was to have something reliable. I would be a liar if I told you anything other than I am more than disappointed. I had a friend in the car and it started making terrible sounds when trying to climb a hill and she said "what is wrong with this car?" My boss at work told me to take it back to them and leave it there! Of course, I cannot do that it would ruin my credit. This has been an embarrassing experience and I regret buying this vehicle more than words can say! I was told they would get back to me on my vehicle and I feel like I am chasing them to find answers. I say chasing because it is hard to get anyone to answer the phone when transferred or a call back. They also told me that they would wash my car whenever for free but I found they were to busy when I ask them to. (I am guessing the oil change experience will most likely be the same) When I read the other reviews of how people had such great experiences, I almost felt like they were discriminating against me, because I have had a terrible experience. Although, this review does not include everything that I could say, I will say that in all fairness currently, I would not recommend this place. Also, to the person who responds to reviews, I will not be needing an apology that does nothing for me. I would rather have some better results from you all... Ryan said he would call me back and let me know something, but he did not, instead I am trying to reach him. I am more than disappointed in the entire experience. I have currently been holding for over 12 minutes! I am hoping for better results~ I am just adding a update 08/01/2019- still having issues with my Dodge Journey. They wanted me to go to another place but that would make it more difficult in a buyback if we went that route. This vehicle does not appear safe and it has shook me until my back, and neck hurts and I now feel nauseated. I made a bad choice by buying this vehicle and chances are I will need a lawyer to get this rectified. :( I feel like I have been treated different because I am a woman. I ask for the field rep from chrysler and they would not provide it to me. I am not sure if I should go to the ER because I feel so ill from the vehicle shaking me making me hurt and feel sick or sit here and wait on them to call and still get no results. #LEMONLAW???

If you go here, I recommend Chris Wallace. He was super attentive to all of our wants and needs. We were okay with not getting everything we wanted because we are just trying to build our credit was able to get some discounts and rebates and he got us a deal well under our budget! Thank you so much Chris!

Lies to a youngster about the numbers. I was in the phone in his ear listening. Predatory and just downright bad

I started looking for a newer Nissan Altima with less miles in December. I went in and they showed me cars that were too much money and ones I didn't really like. They got me back in there in January for another car. Salesman had a list of things I wanted and didn't want. He had a car to show me that had all the options I didn't want and was expensive. Sean ( I think. He is the short guy) ran my credit and wouldn't give me anything for my car, wouldn't come down on the price of that car. He was condescending and patronizing. He fully insulted my intelligence. I was offended. He also said I could get a loan for 21%. No way. I left angry and insulted. I pulled my credit report from Equifax and it was 100 points higher than the one he showed me. He was deceptive. Funny. Corwin offered me a brand new Chrysler product with my car as a trade, a good interest rate. I will not buy a car from Youngblood. I have told everyone I know that is looking for a car to steer clear of them. Youngblood has been dishonest with two other people I know. BTW Do you know they charge an extra 2200.00 for a certified car?

Great experience buying a car today. I was offered several different cars to test drive today and all of them were very nice. Brad, Joe, and Clayton took care of everything else. It was a piece of cake! These guys will take the time and find the cars of your interests and let you drive them all. They have a nice selection of pre owned to choose from. I would highly recommend that everyone stop by Youngblood for your new car today.

Brody is a very valuable asset to this dealership. He cares about customers and finds ways to make the process smoother. Every question I had, he was able to answer very quickly and clearly. He also knew what questions to ask me so he could know how to further help me. He is very professional, he kept in touch, incase I had more questions. One of the best qualities of a salesman is that they do not make customers feel pressured or pushed to make decisions, which he absolutely had. With his great characteristics and mannerism, Brody excelled in proving the Youngblood dealership has it’s customers best interest at heart.

I was helped by a salesman named Darwin when I went to look at a used Ford Fiesta. It was not to my liking, so he showed me other possibilities. Not only was he knowledgeable and willing to answer questions, he also kept me informed of updates on a Honda Civic I was interested in while looking at other dealers. I ended up financing the Civic due to his professionalism and recommendation.

Will was very knowledgeable on all the vehicles my wife and I looked at. He was helpful and most of all patient. He asked what we wanted most out of our new vehicle and helped show us multiple types of vehicle with those features and the difference between them. I will return for my next purchase whenever the time comes.

Chuck and the whole crew have the car buying process perfected. They minimized our waiting time by being prepared and efficient. We would definitely go back! If you’re looking for a pre-owned car go see Chuck Leighton at Youngblood!

I have worked for Youngblood motors for over eight years and after that. I have purchased more than five vehicles from this dealership. I usually don’t purchase aftermarket warranties but did consider doing that with my 2017 grand Cherokee. I was told that my loan barely had enough aftermarket money to purchase oneBut they would do the best they could. $4682 later I found out that they hooked me and I was never shown this on my contract. I will never do business with Youngblood motors again just for that fact. Darren Dobbs

Very professional and easygoing experience. Matt answered all my questions thoroughly and went above what I would’ve expected going as far as to take us to their other site to look at different vehicles until I found the car I wanted. I would definitely recommend going there.

Yes, I just spoke with " Elizabeth and she helped me set up my oil change appointment and she was so kind to me during our conversation that I really think she went above and beyond to speak with me from the heart and well i would like to give her a kudos " would like kia/s main ceo to know she is and was aweome with her customer service and she deserves a raise ! please give her a kudos as her customer service skills are AWESOME ! thanks and god bless

I love talking my Toyota Camry to Nick and the guys at Youngblood Kia service, they are always friendly and fast! They are often able to accomodate the last minute appointment request and are very good at what they do! Not often do you find service professionals who are respectful of your time!

Awesome team, amazing selection, Very customer driven. The pricing is a littler higher than I’d personally like to see but only because they have such quality cars.

Great customer service! Couldn't ask for a better Sales Agent. Collin was terrific!!! He was knowledgeable, friendly, and so easy to talk to, and the Finance Manager Clayton did a great job getting us an awesome deal with our loan payment and warranty. Thank you so much!! We love our new truck!

Youngblood was the first dealership that I had a test drive appointment with on Saturday. My mom and I got there a little early so we walked around the lot to take a look at the vehicle I was there to drive as well as several others. It was nice to not have someone pounce on us as soon as we stepped out of the car. After a few minutes we were approach by Samantha. Samantha was very friendly and we explained that we were early for our appointment. She welcomed us to come on in where it was cool and that we could start the appointment early. Samantha listened to all of my requirements on features, payment, and interest rate that I wanted. I told Samanatha what my bank had offered me and she instantly said that she was sure she could do better for me. Samantha took down all of my information, not making me fill out any of the paperwork myself. She was so professional and efficient. She then got the keys to the vehicle that I was interested in and said that while my mom and I were gone on the test drive that they would go ahead and value my trade in as well as run my credit check so that all of that information would be ready to discuss after we returned. I test drove the vehicle back to my home for my husband to see. He really liked the vehicle except for the plastic rims on the wheels. When my mom and I returned to the dealership I joked that my husband didn't like the rims (I didn't mind them at all) and Samantha instantly said that she would take care of that. She found another of the same vehicle in the same color but with beautiful metal rims. We then sat down and discussed price and trade in value and everything. She did a great job explaining everything and she really did get me a better interest rate and kept the monthly payment lower than what I had asked. When I told her that I had another test drive at another dealership she didn't seem upset at all. She told me that she totally understood and wanted me to be informed in the comparison. She gave me print outs on the vehicle and even let me compare the two vehicles on a tablet so I would know what questions to ask at the other dealership. She asked that I just call her later to give her a yes or no on this vehicle and if it was a yes she would get it detailed and ready to go before I got back to the dealership. I proceeded to the next appointment at another dealership and had absolutely the complete opposite experience. The salesman was ready to pounce as soon as I pulled in and started his pitch right away. You could tell the other dealership just wanted a sale. I finally was able to leave after them really trapping me there giving me horrible offers for 2 hours. I called Samantha and told her that I did want to purchase with her. She said give to give her an hour and everything would be ready. We came back, signed all the necessary paperwork with Steve who was also very friendly. Then while the vehicle was getting protected with some scotchguard-like stuff she sat and chatted with me and my mom. She was just so friendly through the entire experience. She was never pushy and never tried to upsell me on anything that I didn't want. It was just the absolute best experience I could have ever asked for, especially since this was my first time ever buying a brand new vehicle. If you're interested in buying a vehicle, go see Samantha at Youngblood Nissan!!

The sales staff were helpful and respectful. They worked hard to get the deals we needed, and were open about the process.

Super Friendly, GREAT customer service!! Best Car buying experience I have had so far!! Would definitely recommend to all my friends and family!!

Honestly the best experience with a dealership I’ve ever had! Communication was amazing. Earnest ray made the process so easy and made me feel comfortable. Very transparent of everything. I 100% would recommend young blood and earnest if you buy a vehicle! I will be going back when I need another vehicle . Thank you Youngblood!

I recently spoke with Taz at Youngblood and she was such a pleasure to work with! I am from out of state and she took the time to discuss pricing and features of a few vehicles that would best suit my needs over the phone! She was super thorough and such a great help! I definitely recommend her for all your vehicle needs and look forward to purchasing more vehicles in the future!

Absolutely fantastic service! Chuck was great - straight forward and friendly! Everything was easy and took no time at all. I've bought a few cars over the years and this was by far the best experience. Others that take all day just to do paperwork is a joke! These guys will have my business in the future for sure! Thank you for my new ride 😁

Had a oil change on Monday. On Tuesday I noticed a huge oil stain on the garage floor and discovered the oil cap missing completely. The entire engine compartment was absolutely covered in engine oil. Called Youngblood, they said they would send someone out to replace the oil cap along with detailing the engine compartment and clean the garage floor. On Wednesday a very young man came out and replaced the oil cap with a used one then promptly left. On Friday after many phone calls and zero results we took the Nissan Kicks into the service shop to be cleaned and checked for damage. After the detail we got the car home and inspected it thoroughly only to discovered that it was simply washed with a garden hose. The engine compartment still had oil all over along with the undercarriage. The garage floor will be permanently stained. I absolutely would not recommend Youngblood Nissan to anyone as far as their service department.

I recently purchased a 2009 Nissan Altima from Youngblood Kia, it was a good deal on a great car. My sales people Colleen and Chuck were super helpful and extremely easy to get along with. I am usually overly stressed when buying a car, but Colleen made me feel very at ease and helped me find a great car that was in my budget. Thank you to both Colleen and Chuck for being so nice. I love my car and I have recommended the Youngblood dealership to some friends and coworkers who are planning on car shopping soon. Thank you all so much.

The people at this Nissan are always friendly helpful and do a great job keeping my csr in top top shape !

Christina Pinnock was easy to talk to and very willing to help and explain all my questions recommend her to anyone.

I loved my experience at Youngblood Nissan, buying my first brand new car! My salesman Matt G was really friendly, relaxed, and answered all of my dumb questions with a smile. Steve Green was my financial advisor and went ABOVE AND BEYOND my expectations. He really went out of his way to do things he did not have to do, to give me EXACTLY what I wished for. He broke things down for me in a way i’d understand and was so funny in the process, a joy to be around. I will definitely tell anyone looking for a new or preowned car to check out Youngblood, they are the best!

Dishonest and incompetent. Prior bad experience with a Kia now the same with a Jeep. At least there are other Jeep dealers nearby. Reply - Beth, I have given Youngblood multiple chances and I have been let down each time. I will use a different dealer from now on. Thank you.

My wife & I was browsing for a newer car with a warranty. We ended up leaving there with a 2019 KIA Rio. The whole process of getting financing approved & completing the sale was wonderful. The staff at Youngblood was all terrific from start to finish. I would highly recommend them if you are looking to buy a newer vehicle. They are exceptional & will work hard to get you the best possible deal!!

Got in contact with a salesperson and had an appointment set up to look at a vehicle for purchase. In the middle of getting our financial & trade-in paperwork submitted, we called and spoke to Jamie to which she replied, "it sold last night." That's terrible business and them getting smart over the phone shows how unprofessional the store is as a whole.

We bought 2 *NEW* 2018 Jeep Cherokees from Youngblood Auto Group and my wife's just burns through the oil. I've added 2.5 quarts during this oil cycle and now doing the oil change only 3.5 quarts comes out. Keep in mind this 2.4L needs 5.5 quarts. They state the Jeep is "within range of normal oil burn" even though it just hit 40k miles. I have to call dozens of times just to get my service technician and when I leave voicemails I never get a call back. Safe to say I'm never buying a car from Youngblood again due to their horrible service and inability to back the products they sell.

Good service. Found the exact car we were looking for.

Just had a very frustrating experience yesterday and today. I saw a vehicle I was interested in posted on autotrader yesterday. I called, was told to come in to see vehicle. I went in, waited ~45 minutes to see the vehicle. I was told it was being detailed, and might not be ready by end of day, so could they call me in the morning when it was done to come see it. I asked if I should just show up when they open, and was told no it would be better to wait until they called. They called. I drove to dealership (which is local for me). When I got there, they told me it had already been sold.

I've purchased two Jeeps from Youngblood's. Both times were equally amazing. I highly recommend them!!

Amazing service!! Found out my car was on its way out and I called Youngblood and they found me a car that same day. Charles was great to work with, he went above and beyond to make sure I was happy with my new car. It was an amazing experience. I greatly appreciate Charles, and everyone being so helpful. Thank you Youngblood and Charles.

I was treated like I was appreciated for bringing my vehicle in for air conditioning repair. Had to have system checked. Cleared out and additional Freon added. 2 follow-ups in the 1st 24 hours! That is awesome!

Long story short my car went in working perfectly fine to have recalls fixed. When it came out it had an ABS light and another light on. It was NOT on when it was dropped off. Darwin Graham had multiple stories and lied to me multiple times and then called my girlfriend a liar. Would never do business of any kind with them again. Update after your response, Look I don't know much about cars and I don't claim to. I thought the alternator had something to do with the electrical system, which is what was messed up when I got my car back, but I guess I'm mistaken? Regardless of what you did when it was in the shop repair wise the fact remains that it went in working and was returned broken. What makes me even more aggravated about the whole situation is that I have since repaired my car myself. It took me, with little to no car knowledge, a half hour and $20 in parts and shipping. Pretty sad that you'd try to screw a customer over such a cheap part and fix. I guess that is just the kind of people you are.

My husband and I had been browsing vehicles for awhile. We came across a vehicle that we both loved and asked about it. They said it was just bought from auction so they would need to do some work on it before we could test drive and what not. So that following week we test drove it and agreed on a price. There were still things that needed fixed on the vehicle like a broken fog light, corrosion on the battery, torn leather, needed new tires, a few dents and needed detailed. They agreed, and said that it would be finished when we picked up the car. The salesman told me that I would have to come in quick because there was someone else interested in the vehicle and that they would not hold it for us. So we rearranged our schedule to go do the paperwork. We told them multiple times that they could keep the vehicle to get everything done correctly because we knew it would take time. When we arrived to fill out paperwork and looked over the car the fog light had not been replaced, dents were still there, battery corrosion still on there, no gas in the vehicle and the batteries in the key fobs were low. Once again we told them they could keep it until finished, even though they said it would be taken care of by the time we were done with the paperwork. There was also a recall that needed to be taken care of, so we just said give us a call when that part comes in and we can just get everything done at once. Also you could tell that they rushed through the detailing. There was streaks of I’m guessing cleaner running down the inside of the doors and the windshield had some sort of cleaner on it ok bc when it rained I could not even see out of it. While we waited for a call my husband and his father checked out the car to make sure there were no issues, as he has been a mechanic for years. The only thing he found was that the back brake pads would not pass inspection and needed to be changed. So when we finally got a call (a month later) that the part came in we brought to their attention that the back brakes needed to be changed. They said there was plenty of pad left on them but they could replace them for $300! We passed, when my husband went to get the vehicle when it was supposed to have been finished they had not even finished the battery corrosion so he had to wait again. They didn’t clean the car so there were hand prints all over from them fixing the dents. My husband and FIL changed the rear brake pads themselves for $45 and it took them 10 minutes. We brought the pads up to the dealership to show them that they were not passable, they didn’t care and just said that they were when they inspected the vehicle. So apparently The pads wore down 30-40% in less then 1500 miles or so. I felt the work on our vehicle was just done half way and they were not there to please the customer but to make money. I felt rushed when purchasing the vehicle because money was to be made. If we would not have pushed as hard as we did to get the appropriate things taken care of then they would have just overlooked everything. There is no way they would have put that vehicle on the lot the way they tried giving it to us.

Seth helped us find the perfect truck for our family and he and Ken made sure to thoroughly explain all of our financing options and the details of our warranty. They both were very professional, but also friendly and down to earth. Within a few hours we were driving off the lot. Thanks to them for a very pleasant truck buying experience!

I totaled the car I bought from them last year, insurance and gap covered it all but I was without a car. My credit wasn't the greatest and so the one car being financed I didn't think I had a chance at another one. Fred Burns was awesome, he spoke with me asked what I was looking for, made sure both me and my daughter were comfortable. Everything was relaxed, we aren't rushed, he showed sons cars then brought the first one and it was perfect. He showed me the features, let me test drive and made the whole thing perfect. They even managed to find me financing at a great rate and I was able to get a car quickly, smoothly, these guys are absolutely awesome!!! Highly recommend them! Update on 2/4/17: I stopped at Youngblood and spoke with Fred again to find out about rear interior light not working. Fred let me know Service isn't open since it was after 4 pm on a Saturday (very understandable!) until Monday and he can text me to let me know and setup a time to bring it in. I explained I would also look it up online to see if I can do it myself and text him if I do. I then explained about the bluelink service available with this car and he spoke with his manager and they explained once I register it the state will transfer everything to me and I should be fine to setup that service if I like. Fred then also noticed one of my front license plate screws had come out (I put them on myself and he got a screw to fix it at which point I explained it was stripped and I could take care of it myself and he decided to take me over to service even though they were closed and have them correct it. Perfect service again!!! Youngblood is awesome!!!

Great buying experience. Worked the deal by phone with Jon Solomon. When we arrived at Youngblood Jon had our beautiful Rogue there to view. Jon went over the great features of our new car in detail. He assured us that he was only a phone call away should we need a refresher on any of the features. When we got down to the paperwork there were no surprises, everything was as previously agreed upon. Jon introduced us to the service department manager and finance person. All in all it was a great buying experience. We were extremely impressed with Youngblood and especially with our most knowledgeable salesman, Jon Solomon

Was pre qualified for a vehicle on their website, was giving interest rate, and payment details based on my credit, but when I got to the dealership, they didn't come anywhere close to those numbers, definatly felt like a good old bait and switch!

I flew in from myrtle beach sc to buy a used truck, they were on time picking me up from airport, paperwork was a little slow but other than that everything was great. They were very honest when asked over the phone condition of vehicle, which was my biggest fear but when I saw the truck for the first time I was very happy, it was as they said and that means the most to me. Drove it 18 straight hours to get back home and it drove beautifully. I am a happy customer.

I have never received service to this standard on my vehicle before. Upon arrival, we were greeted with a hot wheels car and a little stuffed animal for my toddler. The service waiting area was clean, the bathroom was clean and everyone was friendly. The total time I spent here beginning to finish was 1 hour and 15 minutes. I am not used to such quick service! Upon leaving, my service advisor (Wes) has my vehicle waiting - freshly washed - with a thank you card and a cold bottle of water in my cup holder. I can’t believe this! I usually go to Reliable Chevorlet for my service since that is where I purchased my vehicle but I will never NOT come to Youngblood Nissan for my service in the future. I am blown away. Thank you Nissan. Thank you Wes!

I always have a positive experience at this dealership, and Nick Mayberry has constantly been great to deal with. My actual time waiting was less than quoted, and while I was there everyone was exceptionally nice. There was hot coffee, snacks, and cold bottled water. I also enjoyed watching the big screen TV. When my car was done it was as clean as new, with a lustrous shine. Everyone usually dreads going to get their vehicle serviced, but when you are at Youngblood Kia, the wait is short and enjoyable.

My vehicle was totaled in an accident, auto shopping occurring during the “Stay at home” order. I am still working, so shopping by appt. I thought would be difficult! I expressed interest online. Aaron immediately made contact and scheduled an appt. with Clayton. Clayton and Aaron worked cooperatively you meet my requirements, were flexible in test driving and other appts., and both were knowledgeable, answered questions, and were friendly and professional. I appreciate a sense of humor and both exhibited this characteristic. It helps because car shopping is stressful! Telephone calls were returned in a timely manner and I feel the customer service was excellent. Steve, in finance, I had a previous experience with in purchasing 4 years ago. Both were awesome! He shopped a package getting me interest rates lower by about 5 points in percentage, than my salesman could secure. It included my desire for Gap Insurance and an Extended Warranty. He’s easy to communicate with and answers questions before you have to ask. These three worked as a dedicated team for their employer and selling me a vehicle. Definitely customer oriented and positively driven. Thanks to all of you! Dawn Freemyer

I worked with John M! Gave us great service and got to have the payments at only 206 a month with no down payment on a 2018 Nissan Versa!! I just bought it today for only about 10,995 dollars!! They have great deals and excellent co signing deals as well!! I’d recommend this person and place in general 110%!! Come to Young Blood

My husband and I just purchased a 2017.5 Rogue. We love it!! Our salesman Ryan was wonderful he went above and beyond to see we were happy. He even added a surprise addition to my car that I had mentioned. You don't find service like that anywhere else in the Springfield area. It was such a great experience Nissan is top notch! The management was also fabulous to work with. We won't go anywhere else!

Went in for a recall. I was greeted promptly and courteously. The check in was quick. They said it would take approximately one hour. It only took 45 minutes and the also did a multi-point check of my Jeep, washed it and gave me a complimentary bottle of water. Very pleased with the whole process. Ryan and the crew were awesome.

Very friendly as usual. My service advisor Daniel Chitwood always takes care of us. My one and only gripe would be I wish they had more rental cars. Other than that they are very helpful and will do everything on their power to help you leave happy

Everything done over the phone. Time at dealership was only an hour, most of that was being shown how to work the car features! Rich understands when someone calls him and they are serious about purchasing a new vehicle, they don't want to go into a flea-market negotiation mentality of offer, counter-offer counter-counter offer and all that nonsense of "let me go check with my manager". Gave me exactly what I was asking for my trade-in and the price on our Jeep was better than anything I found on the internet for hundreds of miles around here. Thanks Rich! I've purchased quite a few cars over the years, this was the most pleasant new-car purchase I have ever made. You have a customer for life, even though we live 2.5 hours away!