Whitefish Credit Union - Whitefish Branch Baker Ave, Whitefish

I had high hopes for WCU but unfortunately the experience the past few years hasn't been as expected. If you think as a credit union they'll treat you more fairly than a big bank you may be disappointed. Don't assume you'll get a better mortgage rate or their online banking has the same functionality/controls you may be accustomed. For example, they don't offer simple things like auto-draft protection. I was charged two overdraft fees, and even though I corrected immediately, had plenty in my WCU saving account, and it was the first time, they agreed to reimburse just one of them. Surprising, considering last year I paid them over 12K in mortgage interest on my WCU loan.

Had a FANTASTIC experience working with Whitefish Credit Union--we couldn't have asked for a better team to help us through the process of buying a first home. Toby, Chris, and the rest of the staff were communicative, supportive, organized, and friendly throughout the process, and we're excited to bank with them going forward. Highly recommend!

Horrible bank and horrible customer service. They will not honor any security you ask them for eith your account. They willy nilly cash your checks depending on how that persons day is going and not based upon your account. I do not recommend if you like top have access to your money or not be treated like a criminal for no reason. They are also very lazy, lobby doesn't open until 9 with exception to the drive thru and close at 4, and not only that but even direct deposits take forever just because they only want to work on them twice a day... Laziness!

We have savings, checking, and loans with Whitefish Credit Union. Always great customer service. Easy access and transferring between accounts from their website.

Be careful when you are property mortgage and they are asking for more collateral. And predatory lenders.

Just move to a new town and trying to buy a house. Started a new job and they knew that from the beginning and drug us around getting all our info just to deny us the loan because I wasn't at my place of work for 6 months. REALLY! YOU KNEW THAT FROM DAY 1!!!. THANKS FOR WAISTING OUT TIME!!

I received a check from out of state from a partner credit union. I called ahead of time to make sure that I would be able to cash the check at Whitefish Credit union. The person I spoke with explicitly stated that I, would indeed be able to cash the check. We discussed the amount and he even checked with his manager. I drove in from 30 miles out of town only to be told that they would not honor the check. Furthermore, both branches that I went to, I was treated with rudeness. The man that I spoke with on the phone was behind the teller counter and wouldn’t even make eye contact with me when I gave his name to the other teller. This experience alone has cemented any possibility that I will ever do ANY business with this company.

Applied for an auto loan and was told they would call me on 4/18/17 if I got it or not. Haven't heard anything. I like this bank and not sure why they are taking so long to call about my status. That is why you are getting 2 stars. (Sincerely Sam)

I have banked with a few other banks in the valley and recently consolidated it all to WFCU because they beat everyone on rates, great services offered there too. Really a community partner.

Always great and friendly service. Definitely a family-focused, community-oriented business.