Veridian Credit Union University Ave, Cedar Falls
+1 800-235-3228
https://www.veridiancu.org/locations/college-square-hyvee
6301 University Ave, Cedar Falls, IA 50613, United States
Veridian Credit Union Reviews
A
I don't like to leave negative reviews, but after many negative interactions with empolyees I feel it is warranted. First off, every time I go to the bank I ask them to check the balances on two specific accounts, and to check if I have any payments coming due. It NEVER FAILS, they will check one account and ALWAYS tell me that no payments are due and I don't owe anything, even when I do. I've attempted to address this issue with managers and have gotten nowhere. If that's not bad enough, the way I am treated by their apathetic employees is just uncalled for. They're downright rude, roll their eyes, act like you're asking them to cut off their arm when you ask for a receipt... just plain awful customer service. This branch is definitely the worst when it comes to customer service.
Abby, I am sorry you have had a poor experience with us. If you have not had a chance to download our mobile app, you might find that to be a helpful tool in addition to the balance/payment inquiries at the branch. We'd like the opportunity to talk to you about your interactions with our staff. I will have a manager reach out. -KK
J
Great customer service, conveniently located inside Hy Vee. Actually has much better hours than the main branch.
W
Where my wife and family members usually bank at. Good hours and friendly employees. Also inside with Hy-vee
Will, thank you for the 5-star review and for sharing your experience. We're glad to hear this branch is convenient for you. - TM
M
Consistently excellent, professional but friendly and kindly considerate.
Thanks for the kind words, Mary! We appreciate you choosing Veridian. I will pass this along to our team at the College Square Hy-Vee office. -Kristin
K
Waited a hour to start new account. Ended up just leaving.
Hi Kaleb. Thank you for sharing your feedback. I apologize for the wait time. If it is more convenient, we do offer account opening online. Check out your options at https://www.veridiancu.org/belong/membership/membership-requirements. -KK
R
The employees here at Veridian get things done in timely order love coming here awesome service
Thank you for the five-star review, Robert! -KK
D
Great customer service! Great location! Usually get right in.
Duane, thank you for the 5-star review. We look forward to seeing you again soon. -TM
G
Great customer service. Friendly and down to earth.
A
West ever, they so racist told us to wait to open an acct with them sating there n not doing anything waited forever, I change my mind and went to another credit union
Somo, thanks for taking the time to write us a review. I'm sorry to hear we kept you waiting when you came to open an account with us -- we would never want you to feel like your business isn't important to us. I shared your feedback with Emily, the manager at our College Square Hy-Vee branch, and a member of her team is going to give you a call to find out more about your experience so we can improve in the future. If there's anything I can help you with in the meantime, feel free to reach out at [email protected]. Thanks! -Norah
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FAQs
1. How Can I Contact Veridian Credit Union?
You can contact Veridian Credit Union via +1 800-235-3228. You can use our online platform to submit your loan request as well.3. How Can I Get A Loan At Veridian Credit Union?
You can submit your loan request on their website. If you need addition financial assistance, you can always visit iPaydayLoans and see what's available for you to obtain payday loans.5. What Will Happen If I Can't Repay My Loan?
You should contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to cope with your current repayment ability. If you default on your title loans online, you may no longer possess your vehicle any more.
2. How Can I Find the Location of Veridian Credit Union?
Veridian Credit Union is located at 6301 University Ave, Cedar Falls, IA 50613, United States. You will find their address easily on the map and visit them in no time.4. Is Veridian Credit Union An Agency Or A Lender?
Veridian Credit Union is a Credit union that accepts all kinds of loan requests. You can visit our online platform to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our panel of partner lenders to get easy and fast online loans.6. Can I Get Loans With Unpleasant Credit Background from Veridian Credit Union?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online platform to get instant loan offers with friendly requirements.