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Umpqua Bank S Virginia St, Reno

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3.9
Closed
Friday9–11:45AM, 12:30–5PM

+1 775-343-7780

https://locations.umpquabank.com/nv/reno/3490-south-virginia-street

3490 S Virginia St, Reno, NV 89502, United States

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    Umpqua Bank Reviews

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    Rachel Cano
    4

    My husband and I have been using Umpqua for about 5 or 6 years now. They worked with us after a very large sum of money went missing in our checking account due to several back to back fraudulent transactions. I deducted a star because they are no longer open on Saturdays and they close at 4pm on weekdays. As someone who works a typical 9 to 5 job working around their open hours is nearly impossible unless I take time off of work. Basically I can't ever go into the bank when I need something that requires a banker. i.e. changing my last name after marriage.

    Response from the owner

    Rachel, thank you for taking the time to leave a review. We appreciate your business and look forward to continuing to service your banking needs. Your time is valuable, and we are actively in the process of adding staff to reduce the wait times. For most inquiries, you can also use live chat at https://www.umpquabank.com/contact-us/ or send a secure message via online banking.

    J

    James Lewis
    1

    Never use this bank worst customer service experience ever. Be sure to get your CDs out in time if you’re one day over the maturity date they will assess you a $200 fee which is more than the amount of interest accrued on the CD. Closing all my accounts and I’m never coming back after this

    C

    Chris Klein
    5

    Jessica is awesome, all staff is great but you go in they know you by name!!

    M

    Mom
    5

    Clean, nice staff, they really know how to do it

    D

    Danny R
    1

    This is by far the worst bank you could bank with. You have to wait a week to get your money if you want to pull a large sum or close your account. The tellers and the manager are very rude and act like children .

    Response from the owner

    Hi Danny, in regards to your withdrawal. As social media isn’t a secure method of communication, we unfortunately can’t discuss account details or perform any maintenance over this platform. Please contact us at https://www.umpquabank.com/contact-us/ or send a secure message via online banking and we’d be more than happy to help with this.

    C

    Chaunttelle Collette Christman
    1

    I think the person I talked to on the phone was Julie. She was INCREDIBLY rude and wouldn’t listen to what I had to say without assuming. She is condescending and needs to learn some human decency.

    c

    cristeelinn davis
    5

    A great bank. Friendly customer service. I would highly recommend this bank.

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    FAQs

    • 1. How to Get Access With Umpqua Bank?

      You can make them a phone call through this phone number +1 775-343-7780. Or you can go to their website and submit the application form online.
    • 3. How to Apply for a Loan at Umpqua Bank?

      You can go to their website and submit the application form online. If you are looking for payday loans, you can turn to our website for more details.
    • 5. What Should I Do if I Can Not Repay My Loan?

      You can communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.
    • 2. What Is the Address Of Umpqua Bank? How to Get There?

      Umpqua Bank is located at 3490 S Virginia St, Reno, NV 89502, United States. You may simply check the map and locate the fastest way to access it.
    • 4. Is Umpqua Bank an Agency or a Lender?

      Umpqua Bank is a Bank. To make things easier, iPaydayLoans can link you with more than 100+ lenders over the internet. You can visit our website to get a fast personal loan with no credit check.
    • 6. Does Umpqua Bank Offer Loans for Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.