Truist Manatee Ave W, Bradenton

I bank with this Bank I don't know how long when it was BB&T SunTrust BB&T merger just it's been nothing but chaos all I was looking for was information on a safety deposit box I've had to go to three different branches to get this information being overwhelmed with other clients when I do finally get to talk to someone I have a rude and ignorant manager who did not want to take care of the problem or talk to me because he was having a bad day honestly I don't know what to do but I think I'm going to be closing my accounts and moving on to another financial institution

I'm sorry but my family has been with you a long time so i desided to go and open an account. The problem was i never had a manager speak to me so rudely. I told him my family has been with bb&t for year and they have alot of money your bank manages for us but with this man managing are money we no longer feel safe. Thank you for managing our money in the past but judging a book by its cover is not good customer service. We will no longer be needing yoir sevices. I hope you get this problem fixed because your rating are going way down... I wish you the best.

Always are up front about accounts..went thier to get my nephew a student account..customer service is on point. Everyone is friendly, atm 24hr

Deathly slow service. Way downhill from BB&T.

Great bank personable and ready to help always good incentives for saving and checking highly recommended

One of the most unethical bank chains I have ever been with. Stole my money countless times and act like they cared and then told me there’s nothing that can be done. Stay VERY far away from BB&T. There is not one single reason to bank with this company over ANY other bank. They are objectively one of the worst banks to ever exist.

I own a small business in Bradenton and for the last 14 years I have dealt with Fidelity bank that recently merged with another what a nightmare that was. Because of that we moved all of our accounts business and personal to BB&T/Truist. All of it went completely smooth we have NOT had one issue with anything from BB&T/Truist. BB&T/Truist through this pandemic has been wonderful and VERY helpful, we look forward to a LONG LONG relationship.

We was going to open an accout with them and we walked accrssed the street to get coffee and they towed are car. Terrible customer service. When i went in to explain what happened the manager said he was going to call the cops... Over all I'm happy because if that didn't happened we would have banked with a terrible bank!!!

They are doing safety measures for inside appointments and tellers at the drive up window wear masks. 👍