Truist Chestnut St, Brodheadsville

DO NOT USE - If I could give Truist 0 stars I would. They are, hands down, the WORST lender I have ever used to buy a car. Now that my car is fully paid off, they won't release the title and hold times on the phones exceed 2 hours. I have spent over 8 hours on the phone and they keep "requesting" the title be released, still no title, even though the car is sold. DO NOT USE.

The best bank staff I have ever experienced. I don't hand out accolades easily. They have earned the praise.

I had alot of coins, the friendly clerk offer coin wrappers! Gonna miss my convenient local bank. Due to close in months

Susan Dudley is very arrogant with her attitude with dealing with my father in law’s account this bank has given my family nothing but problems even after banking with them for 15 years.

The staff at this branch are very friendly and extremely helpful. I have been banking with this branch for a long time and they treat me like a person they know not a #. That means a lot to me.

The comment below by Jessica L. is false and her rating slanders this institution along with Susan Dudley. Susan was a great worker as she simply set up my father in law's (he's my father in law, not her's, yet) estate account, which only my husband, executor, was able to be on. Jessica L wrote a bad review because her boyfriend, the other son, was not allowed to be on the account since he was not named the executor. He left that bank like a 5 year old baby, and she wrote the review below out of spite. This quoted review from below is FALSE: "Susan Dudley is very arrogant with her attitude with dealing with my father in law’s account this bank has given my family nothing but problems even after banking with them for 15 years."

I tried to report my card damaged, not lost not stolen, I just needed a new card with the same information!! There's no person to talk to and when I chose damaged card it cancelled my atm card and I have to wait 3 to 5 business days to get access to my money!!! RIDICULOUS!!!

Opened and account with a settlement check from a big company and now they are saying the check was fraudulent holding my money hostage don't bank with BB&T at all

Person who served me rude lady ( last name C.) doesn't have enough banking knowledge to work with people. The Supervisor who she called for advise should go back to school. I was discriminated at this bank.

It's a good bank and all the staff is very nice and friendly.