Toyota of Fayetteville W Showroom Dr, Fayetteville

Our salesperson was Austin Galloway , he was very professional, helped me get the car I wanted that was not on the lot at the time. Answered all my questions. He went through all the car systems with me to ensure I knew how to use the new features of my car. He was prompt in calling back after the sale to help with other questions. He was great, go see Austin. I love my new Toyota 4 Runner.

Best experience we’ve EVER had at a dealership. Barry Coburn was our salesman - he was professional, polite, & super respectful of our time. He worked for WEEKS finding us the dream car we wanted, + his communication was top notch. We quickly found ourselves on a mini road trip to Fayetteville and continued to be impressed by the knowledgeability and friendliness of every one at the dealership. 10/10. We will absolutely return the next time we need a car simply because of how hard he worked for us to find our perfect car & how nice every one was through the whole process. Thank you, Barry! We love our ‘22 RAV4!

I have now bought 4 vehicles from Toyota of Fayetteville and have always had a good experience. The staff is friendly and knowledgeable and always easy to reach. Like any dealership there are annoying things that you have to deal with, but that's how the car industry is set up right now. Joshua Sayarath has been my sales man for two of the cars I have purchased and he has been extremely helpful both times. Even amidst the pandemic and unprecedented car shortage he has helped me find the right vehicle both times while communicating availability and options with me constantly.

Josh Reeves has been working with me and my car for a long time now and I can’t stress enough about how much a good worker he is. He’s patient, kind, and just understands an individual. He’s willing to take the extra mile just to provide for me, a customer. He gives good advice and he’s just a good person overall. I truly appreciate the best customer service from him.

Sales rep Donnie was great for a first time buyer like me. A minor miscommunication with forgetting to include the sales tax in my monthly payments, but overall he did a great job! He was closer in age to me which put me at ease - I never felt overwhelmed with lingo I didn’t understand and he walked me through everything. Very happy with my purchase and service now that it’s all complete!

Where do I begin…. We have purchased 3 vehicles from Fayetteville Auto Park and Barry has been our salesman every time. He is a genuine guy who truly looks out for his customers and takes pride in making sure they get what they want. He gives exceptional customer service!!! He has made purchasing vehicles fun and easy. He can be relied upon to even help you setup your service appointments and more. He is our favorite salesman hence the reason we keep going back. Thank you Barry for always taking care of us even when we are picky lol. You’re awesome!!!

I bought my first car here in 2004, and just the other day I bought my second car. My experience has always been positive. The customer service is great. When I said goodbye to Josh Sayarath, my salesman, I felt I was saying goodbye to a friend. I wish that Toyota, as a corporation, would not give money to insurrectionist politicians. However, the Toyota brand has no equal. This local dealership is friendly and trustworthy.

My experience at Toyota of Fayetteville was the best car buying experience ever! I went in knowing what I wanted, model, color, etc. But the salesman showed me a vehicle that he thought I might like. Oh, I failed to mention that he spotted me a mile away and walked that whole car lot in the hot sun to see what he could do to help me and my friend find what we were looking for. Unfortunately, I was being one of those bullheaded buyers that thought they knew better. But he graciously and patiently pointed out more factors of the vehicle that would be advantageous for me. He even offered to let me take the car and drive it to see if I might change my mind. Boy, did I ever change my mind! Thanks to his patience and encouragement, I made the best decision to buy this car! I love it! The model, the color, etc. Well, I save his name for last, so that you the reader would remember his name! Go in and ask for Mark Jones with Chevrolet, but he can sell you ANY car. You will be glad you did! I certainly am beyond grateful that Mark was the one to help me get the car I needed! Mark and his assistant, Ty Rich, along with Rob Roark, who prepared all the paperwork and helped guide me through every detail of signing the finance papers. Last, but not least, Jan James, who helped me over the phone with questions. These four people made this an A+ buying experience. As long as I live in this area, I will continue to do business here and refer my friends and acquaintances to do the same. Well, what are you waiting for? Get over there quick and find your dream vehicle... you'll be glad you did!

Awesome service ! Everyone is super friendly and helpful ! I personally had help from Nemo Lopez. He was awesome. Answered all of my questions and informed me. Made it such an easy process of purchasing a car ! 100% recommend to anyone looking out to purchase a vehicle!

Doug was an amazing person to work with. He knew exactly every answer for every question we had about our new purchase. I would highly recommend this dealership. The staff and the experience was excellent. No hassle and they know what they are doing.

I let my salesperson, Darin Tran, know that I was having car troubles and was pressed for time on getting a new one. After test driving, he set aside the car I was most interested in and kept it for me patiently while I sorted out my old car. Very accommodating, and I highly recommend Darin to anyone looking for Toyota.

I had Nemo work with me to find the perfect car! He is an amazing sales man and was so nice to work with and quick! I did not feel pressured at all into my car! He was so patient as I tried to make up my mind! He was also very clear in pricing and showed me all the cool features all the cars had that I looked at! I appreciate how he was kind and willing to take his time to show me several different cars! I’ve bought another car in the past and felt so pressured to get it from another dealership! Toyota of Fayetteville was a great place to purchase my car! I’m glad I came here instead of Toyota of Rogers my aunt previously purchased a car from there and they basically pressured her into her car when she even said she was scared and not ready to the sales man- they also added stuff she clearly said she did not want! I’m so thankful to Nemo for not being that way! He still even checks up and has made sure I don’t have any further questions! Will definitely consider working with him again in the future and will direct friends and family his way! It’s rare to find dealerships that have sales men that aren’t just pressuring you into a car nowadays for commission! I’ve only ever been to this dealership and the Nissan one in Rogers where the sales men have been so kind and patient! I could of even walked away without purchasing a car and he was okay with that! I do not recommend Kia In Fayetteville or Toyota in Rogers- they will pressure you into a vehicle and disregard your feelings! Nemo was great though and so is Toyota of Fayetteville so glad I came here! Great customer service from the whole team!!!!

I had a great experience buying a car here. The salesperson was John Riggs and he went way above and beyond in terms of customer service, making it super easy for me to find the right vehicle in advance of my move to Fayetteville.

Kevin was a great Salesman and Mr Vick took good care of us in finace. Everything was very straightforward, no added fees thrown in like some places do. In and out in 2.5 hrs. Quickest care trade we've ever had! Thanks guys!

Never returning to this dealer, first got service done for fuel pump change, got my vehicle back and went to go pump gas and all my gas spilt out, at first they were hesitant to fix it. Second been trying to reach them for last 3 days about get another service done, no answer they seem to be busy but when you arrive at the location everyone's just hanging around and talking. Third, i bought two new vehicles a few years back from this dealer, i get it we are in different year but to be honest dealers don't need to charge people the extra $5-$6K market adjustment they say you actually have to pay. If you need to buy a new car go somewhere else where they wont charge you, they are stealing from people, unless you have the money. I travel to Texas a lot decided to wait and they arnt charging what they are, plus they have inventory not a lot but at least have a few vehicle in their lot. So my advice be patient, do research, and buy out of state if you can. These guys will tell you, and I quote one of their salesman "this is mandatory and its happening nationwide", complete lie. May not get a deal below MSRP but you can get a new car at MSRP from dealers who actually want to help customers.

This place is a joke! They took my $500 deposit and got my financing approved three weeks before the suv I wanted arrived. Once it showed up they wouldn’t sell it to me because I work at another dealership. I was not buying to resell it was going to be my personal driver financed and titled in my personal name. What really made me mad was I passed on one from another dealership the week before this one showed up because they had a deposit and I thought I had one.

Have bought several vehicles from Toyota of fayetteville. Darin trann and Chad Campbell were terrific to work with. Will buy from them again.

Update: Glenn Gibbs (General Manager) reaches out to express his concern and apologies for the mishap. On his dime, he had a driver come to OKC to pick up the vehicle, fixed the items listed below, and delivered it back to me!!! Glenn was super helpful and i can’t say enough about his willingness to help!! 5 STARS TO GLENN!!!!!!! I found the vehicle that my wife had been looking for at this dealership. I spoke to a salesperson and confirmed details about the vehicle and we agreed on a price. I committed to rent a car and drive 4 hours to get there because it was the perfect vehicle for her. It is a 2018 Certified Toyota Sequoia Platinum in black. After committing resources, time, and expenses getting there; i find damage on the vehicle to the front bumper, hail on the roof and rear lift gate. I addressed this with the salesperson and a manager but the only thing they would do is give me $200 discount from what we agreed to. I was put in a position of Take it or Leave it. Not Good Business. I had much invested being far from home and my rental car returned and with limited vehicle available in the marketplace, i chose to purchase it. I am headed into the finance department to give them my check and was then told that the salesperson would call the previous owner to see if they had the second set of keys. I told the salesperson that a Certified vehicle is supposed to have 2 sets. He said that was incorrect. While in finance i had to sign the checklist for certification and the list said it has 2 keys. They had checked the box stating it did have 2 sets. I kept a copy and when i left the finance department, the salesperson said that the previous owner had lost the keys a year ago or so. I showed him the checklist saying it says it has 2 keys and he said he would talk to his manager. A week later i received a call saying that if i went and paid for it, they would reimburse me. Fine, but it should have been taken care of already. With all this said, i am curious if the vehicle was ever even Certified? The key problem is 1 indicator, the hail damage is another, the front bumper damage is the 3rd. Since, i have called Toyota as well as another friend that runs a Toyota store. The friend stated that a damaged bumper, hail damage, and no 2nd key; it doesn’t qualify for Certification unless repaired. I bought Toyota Certified due to its reputation and fell that i have been let down. Brad

Donnie Little was my sales guy. He went to bat for me when the car I wanted became available. I highly recommend him.

Great experience at Toyota of Fayetteville (TofF) today. Love my newer car. Thanks for all your help and flexibility TofF.

Great experience! Todd H. was excellent and professional. Deal was completed over the phone because of work schedule. It was a simple process once I arrived early at the dealership! Being in the auto industry for most of life, I was satisfied with the level of professionalism and processing time. Great job Toyota, keep up the good work in this ever changing climate.

Cole was great from start to finish. I was in the market to get out of my lease and into a loan with a larger SUV. He was quick to respond and made the process really easy all while I was in the comfort of my home. I’ll be looking for a second vehicle in the near future and absolutely taking my business back to Cole!

My salesman, Cole Reed, was great throughout the whole experience. I love my new 2022 Tacoma SR5! The process could not have been any easier! Thanks Toyota of Fayetteville!

I had been looking for a Highlander for quite awhile; seems every time I found one, it sold. Finally, my dream car appeared on the lot and Mike Ebesen made sure I got first dibs and the rest is history!

I recently purchased my first new vehicle, Mike Maynard made this process very easy, he came and picked me up at my house in the car I ended up buying. I totally recommend you ask for Mike if you're going to buy a new or used vehicle.

Bought a pre owned, ran great on the test drive, no problems, next day, cars broke down, leaking coolant, leaking oil, every check light is on. I mean you expect this from dirty low life pre used lot, not a representable car lot. This is just pathetic.

We had the privilege of having Austin Galloway work with us and his customer service blew us out of the water. He went above and beyond taking care of us. He knew exactly what we wanted and delivered. We will refer him to everyone.

Mike Maynard was incredible to work with - If you are purchasing a Toyota, we highly recommend him for your sales, service, and support experience. He helped us in the purchase of our new Highlander and the buying experience was great. Mike provided detailed information about the vehicle and stayed highly engaged through the entire purchase process. Everyone at Toyota of Fayetteville was extremely helpful and friendly. We will definitely be going back to Toyota of Fayetteville for future purchases and service.

Awesome experience with Mike and Chad at Toyota of Fayetteville. They never gave up on getting me the perfect red 2022 Toyota Tundra. They made buying my new truck easy and convenient. Thanks again both of you.

Had a great experience shopping for a new car with Bubba Caple! He knew his stuff and was more than happy to offer up affordable options without too much pushing for anything in particular. He set me up with a RAV4 I fell in love with and wound up buying the same day. If you're in the market for a new or used Toyota, Acura, Honda or Chevrolet, I would highly recommend going to see Bubba!

I bought a Toyota Tacoma from them and drove it for less than a week and realized that I did not like it and it would not support my work or my lifestyle so I immediately brought it back and asked if they could do anything to get me into a different vehicle. Chad Campbell the sales manager and should be that it was no big deal and that they would get me into another vehicle with no money down and that was not the case I was blatantly lied to and then I was given the runaround for 3 days on top of never receiving a phone call back. Wound up in a heated conversation where I was pushed off pretty much from the entire transaction to the point where I had to walk away nothing accomplished if I could give zero Stars I would I was able to go to a lower end dealership and get exactly what I wanted for less I would not use Toyota Fayetteville

The staff, My two salesman and finance manager were awesome. It’s been a long time since I bought a new car at a dealership. I didn’t feel pressured and I really liked that. They made what I wanted to happen happen and I left happier then I’ve been in a while. The only reason for not giving the fifth star is because I had to wait until the following saw to take delivery of my vehicle because it needed to be detailed still. No problem, I assumed. I work at a car lot myself so I didn’t think a detail would take too long and I could probably just come get it in my lunch break the next day. Oh no…. It ended up taking until at least 6:30 pm. I wasn’t pleased. I kinda was let down by the service after the sell. However, overall, I’m pretty happy and would probably go back as well as send a friend.

Doug Henslee was great to work with and is a very nice salesperson and represents the dealership well. My trade in was valued a little less than at other dealerships...but they did work with me in other areas to achieve almost the same deal. They also had the exact truck I was looking for on order and I was able to get it when it came into the lot the next day. In this covid-inventory-problem-era that was a big difference for me. I also like the fact their service department takes appointments! My local Toyota dealership will not and for that reason alone I may very well drive an hour to let Toyota of Fayetteville do the services.

I just purchased a Toyota from Ian Harkey who also assisted me last year in purchasing a Toyota Tacoma. He is the best!! I experienced a lot of difficulties related to availability but he stayed with me all the way. He has helped me into two of the best & nicest vehicles i have ever owned. And i believe in Toyotas! Ian made the whole process wonderful and can't say enough good things about him.

My salesman Stephen and the staff were great! I told him what I wanted and he made it happen! They were not pushy at all but very nice and respectful! I would recommend them to anyone!

I came in to test drive a 4 Runner and they didn't have the exact model/color that I wanted. Glen went out of his way, above and beyond, to make sure that I was happy and got exactly what I wanted. Luckily, Chad found the model I liked at a different dealership and Barry went the extra mile, literally, on his day off and drove to pick up the 4 Runner and bring it back. When I came in to pick it up they had it spotless and a full tank of gas. Barry sat down with me and went through every aspect of the vehicle before I left to make sure I knew how to work everything. He also gave me his business card before I left and made sure I knew if I had any questions I could contact him at any time and he would help. I highly recommend Toyota of Fayetteville for any car buying experience. They will definitely take care of you! Thanks again to Glen, Chad and Barry for making the process so easy and smooth!

Being a first time car buyer I was very nervous about the entire experience. I had no idea what I was doing BUT Austin Galloway was the best! He mad th entire experience feel very relaxed and not stressful. He was very friendly and was knowledgeable about the car I was wanting to purchase. I would highly suggest Toyota of Fayetteville and especially Austin if you are looking to buy a car.

Cole Reed was ABSOLUTELY the best salesman I have ever encountered. He was so personable and enjoyable to be around. He does not pressure you and is extremely knowledgeable about the vehicles and inventory. He showed me EVERY possible feature on my 2021 Toyota Highlander. He also helped me sync my phone with the car, as well as download apps on my phone to assist me (as let’s just say, I am not that technical) NO other sales person has ever gone above and beyond like he did. Please go see this man if you are shopping for a vehicle. I promise you won’t regret it. Top Notch for sure.

I usually go into Toyota of Fayetteville in a state of distress because that’s just the type of person I am. Many of the staff have had the displeasure of having to deal with me- from Sales to Financing to Service- and all have been very patient and knowledgeable. Most recently, I worked with Cole in Sales and Justin in Finance. Cole Reed went above and beyond to make sure my dramatic self was taken care of and happy in the end. Justin was able to get us financed by advocating for us, and I thank him for his approach. Buying a car isn’t always this glamorous fun experience, but these guys really made it as painless as possible and I cannot thank them enough.

I m approaching this evaluation from the perspective of an educator, as I have taught careers and work ethic for 22 years. Besides teaching, as Internship Coordinator, I managed an average of 40 Interns in their placements each year. The program focused on self-management, teamwork, & problem solving. ... Josh was a great salesman. He listened intently in regard to my needs, related well to them, and addressed all of them - plus anticipated more. His negotiation skills were “right on” with Chad the sales manager (who, also, worked well with him and me - in getting me in the right vehicle). At one point, during the sale process, Josh was called away to attend to another matter. He handed me over to another sales person - leaving me in capable hands, with like skills. ... Austin is a delightful young man; very personable, attentive, informative, patient, and a team player. He has initiative, and is quick to problem solve - of his own volition - or to seek assistance when needed. After my purchase, I was pleased with the time he took to help me understand the features of the car - and was glad that he made recommendations/advice in regard to them. (I was impressed with his life goals, as well.) ... Rodney, in the financial department, assisted me well in navigating through the purchase process. He, too, was personable, helpful, and efficient - in the explanation of warranties which are offered through the company - and accommodated me by staying after regular hours.

My wife and I recently purchased a 2020 Camry from Toyota of Fayetteville. Our salesman ( Cole Reed) was fantastic in every sense of the word. He was extremely knowledgeable, patient, helpful, and made the entire process a great experience. If you are looking for a new vehicle, I highly recommend working with him. You won’t be disappointed and I believe you will walk away with a fair deal, pleased with the customer service, and just an overall top notch experience.

Everyone has that ideal car that they're always searching for. For me that was a Toyota Highlander AWD XLE, black on black with mid-row captains chair and mileage under 25K. These are hard to come by and do not last on the lot long. I was fortunate enough to find one with this dealership and my sales rep Solo Thao went out of his way to hold the vehicle for me as well as get me a great deal on my trade in. It took almost a week to get all the paperwork finalized but Solo and his team were very patient. My family and I love our new vehicle. We will definitely be repeat customers.

This was my very first car shopping experience, and it couldn't have been better. Nemo helped me and he was amazing; I went in with an idea of what car I wanted and he went above and beyond to make sure I got exactly that. They were sold out of RAV4s at the time, but Nemo hunted several down until we found one that had all the features I wanted. What could've taken a month or longer took only a week! Very thankful and pleasantly surprised!

Doug Henslee did an awesome job of getting us the 4Runner that we wanted.

Pulled into the Toyota device bay to get my tires checked and waited over 5min for someone to help me. Three service staff were standing around chatting with each other doing nothing and one even turned his back to me when he saw me slowly moving forward in the car trying to get their attention. Service is typically good but not today. Disappointingly poor.

Teddy and Doug beat an offer from another Toyota dealership and we had a deal done within a few hours. Both communicated well and gave outstanding customer service to me. They even followed me to my house because I had sold my old Toyota online and needed a way to get that car home as well when picking up my new one. :) They went above and beyond. If you are looking for a new Toyota in NW Arkansas these two are your guys!

Went to look at a used truck , was not much to look at due to the shortage of new vehicles. Decided I would look at new since the were the same price as used . From the time I arrived only one sales person approached me . His name is Mike , he was very easy to talk to , and was not pushy , which I appreciated greatly.

The sales process was very good. Salesman was informative and worked very well with the whole experience. But in the finance department it is always another sales pitch with the add on warranty. We were told one thing then after we signed on the bottom line then it’s “Well it’s not quite that way, it works this way” and “Well yes it is only this much a month but the price you pay total is this” Then it is a little late because you’ve already signed. I have bought two other vehicles from the auto mall and it’s the same each time. The last time I even had the sales price I agreed on switched. I ended up paying about $2000 more then I agreed to. When I asked the finance guy at Acura, we bought a used car, about the numbers he told us that those numbers were not what I paid but just numbers for their end. Flat out lied to me and my wife. After I received the paperwork in the mail I found out the real price I paid. That’s why you don’t hand people paperwork there. You give them a memory stick so they can’t see what they actually paid. The whole finance part is just “ don’t bother reading it, we’ll send you a copy in the mail “ Just sign here. Slick operating

I’ve been taking my Toyota Tundra to a dealership closer to my home. I haven’t been happy with the service there and decided to give Fayetteville Toyota dealership a chance. From the first conversation to the time I left the dealership they far out performed their local competition in my opinion . Trenton is the name of the gentleman that I spoke with from setting the appointment to paying for the services . They informed me of services that I will need in the future but not at this time . I will be driving an hour round trip from now on just to get the great service they provide.

Courtnie Bartholemew went above and beyond for us during the purchase of a new Tacoma. We didn’t make it easy on her, seeking specifications unavailable on the lot. She was professional, pleasant, and informative. We really do highly recommend speaking with her, as we will do when we replace our other vehicle - even if it isn’t a Toyota - she can help with all makes of vehicles in that autopark. Thank you, Courtnie!!!

The salesman Kevin was very patient with my husband and I. We drove all the way from KC. He had us in and out as quickly as possible. Great guy. No haggling and the car he sold us was the best deal

Second time buying from Toyota of Fayetteville. Courtnie helped us with the recent purchase. She was committed to find us the vehicle we were looking for. Great to work with. Highly recommend her! Also we love the '22 Highlander Limited we got. Great ride!

I love my new rav4! My experience at the dealership was great, everyone was very friendly and efficient. My sales person Mike answered all of my questions and helped me get my phone set up. By far the best if you are in the market for a new vehicle.

I had a very good experience at Toyota of Fayetteville. Darin Tran was very helpful. He even helped me set up the audio system and linked it to my phone before I left. I was impressed by how the sales team really worked as a team so that customers received care and attention even if their salesperson's previous appointment ran long. Teddy Holt was able to explain possible financing clearly so I was able to think through some options. And the finance department was able to explain my options clearly so I could make decisions regarding extra options such as ceramic coating and a prepaid vehicle service plan. Jan, the receptionist, deals with a high volume of calls quickly and efficiently while maintaining a friendly attitude even during challenging calls. I would recommend Toyota of Fayetteville to anyone. They seem to value their customers and speak highly of them even when they think no one is listening.

Great experience! Easy conversation without sale scripts. Would definitely recommend purchasing from this dealership. Todd was great and the truck is exactly what I needed.

Had a very good guy working with us on our new Toyota Camry 2022 Ethan was not pushy at us to get this car he work with us to get the best deal will buy from Fayetteville Toyota again Thanks to everyone we felt with

Aaron was super helpful from beginning to end. I can’t thank him enough for making this process so simple. He was very clear and transparent about everything. He didn’t make it feel like a transaction instead it felt like a friend helping me with a purchase of my car. I will definitely be going back to see Aaron for all my car needs as well as referring family and friends to him.

Thank you Josh & Fayetteville Toyota team for help my needs on my new car purchase. got surprise 😮 with my new car type & model🚗 meeting all my expectations for what I was looking for, I will recommend Toyota Fayetteville dealership for their transparency & locating + value customers not matter their appearance or ethnicity.. keep doing the good work & ethics

Doug Henslee was hands down the best car salesmen I have ever had the pleasure to work with. I love my new car and he made the overall experience of buying said car so very easy. I recommend anyone looking for a vehicle to speak to Doug first.

Flawless! All around great dealership! Second purchase in 2 years! Both bought before they arrived to the dealership! Second one was delivered to me since I had moved 3 hours away! Barry Coburn and team are just a phenomenal group of caring people! I really appreciate Barry and Fayetteville Auto Park!

My family and I had a wonderful experience with the staff and our salesman, Darin Tran. The experience was accommodating to what we were looking for in a new car. Darin answered all our questions regarding the car and the financial aspects and was kind to help me set up the toyota app. If I had any other questions, he would answer in a timely manner. The service was really helpful and friendly. We went home with a new Rav4!

We were looking for a vehicle for our family and Darin Tran made sure we got the right vehicle. We have had several vehicles before and he set the bar high for a sales consultant and made it an excellent car buying experience. If anyone is looking for a vehicle, get in touch with him.

Purchased a new 2022 Toyota Tundra. Courtnie Bartholomew was the excellent sales person in this transaction. The new 2022 Tundra's has been very scarce but Courtnie provided me weekly updates of deliveries and options during this entire process. Her knowledge and perseverance in finding the right vehicle for me must be given a 5 star rating. I would recommend her to anyone wanting to purchase a new vehicle.

the sale lady was great. But the financial guy, he was not pleasant. After waiting about 2 hours for him to fix his pc, no apology. Rushed us in and out. Gave us a different APR and claimed he had not seen anything low like 0.9-2.9% like we are crazy. Didnt even attempt to look it up or call the manager to verify. We had to showed it to him and then he called and say ohhh. He really ruined the buying experience for my husband who was so excited to get his new truck after searching it down for months!

If you own a Supra and want to jump through hoops to have it serviced, This is the place! They’ll even make an appointment and when you show up they can’t service cause they only have 1 Supra tech who’s off. (Why make the appt then) It’s always a huge inconvenience and they seem to never care! Poor customer service and even worse communication. Full of excuses instead of owning the the issue. Will recommend absolutely zero people here!

I worked with Joshua Sayarath and had a wonderful experience! Quotes were spot on and timeline for receiving the vehicle was right on time. Toyota of Fayetteville is the best of the best!

Sad but very poor customer service at this location. I have called the service department a few days ago and not one answered then I called to reception and the lady took my information so she can have someone from the service department to called me back but no one has called me. I called back again today since it has been 3 days and then the same thing happened that no one answered in the service department. I called back to the reception and then I explained the situation to the lady who answered and her response was “I can either take your information for someone to called you back or transfer you to the service department” with such a actitud. Hello, didn’t you just listen what I explained to you. Sad but some people don’t even want to do anything extra that require a bit more of work or energy! :-(

𝐂𝐨𝐥𝐞 𝐑𝐞𝐞𝐝 is by FAR the best salesman I have ever encountered. He provided outstanding service and made my dream car become a reality for me. I am loving my new 2021 RAV4 Hybrid!! He didn't play the mind games that most car salesman do, and I think that was why I had such a good experience. He never made me feel pressured or obligated to buy a vehicle, and was always straight and to the point on what he could do for me. So if you stop by here to shop, make sure you ask for 𝐂𝐨𝐥𝐞 𝐑𝐞𝐞𝐝!!

Smooth process from trade in to purchase. Our sales rep Darin Tran was great throughout the whole process.

We always use Fayetteville auto park for our car needs. Nemo is awesome and we got a great deal!! Thanks again!!!

It was a great pleasure in working with Austin. Although he only been working with Toyota for only 6 months, his humility and his connection with people is well deserving as “the go to guy" in my book. Austin and his team, Chad and the financial officer, Rob Roark, were exemplary.

They've always done a fine job of fixing up my car and even once repaired my car at no charge, but the last time I picked up my vehicle from there the cashier ringing me up wasn't wearing a mask. There's no reason for this poor behavior during a dangerous pandemic that has killed thousands. I would gladly give a higher star review if it was not for this.

Big thank you to Austin at Toyota of Fayetteville!! I did my sale all over the phone. I called Austin on a Thursday morning. He immediately text me his number where I was able to send him trade pictures and he sent me pictures of the Tacoma I wanted along with the purchase order. Went after work he had it gassed up and windows already tinted. The experience was full of positive energy the first call to last one. I highly recommend Austin and his sales manager Daniel was just as awesome he came over and sat with us through the process and I didn’t have to worry about him thinking he was better than everybody else by hanging out behind some glass window. Very appreciative of the whole team! Brandon in finance was equally impressive!! Need a new vehicle go see this group you won’t be disappointed plus Toyota is the bomb you get what you pay for!!

Best dealer ship! Brandon Burks was very nice and I would recommend him to anyone! He knew what my price was around and got straight to the point! Will be going back to him in the future!! Love how I was treated and also my family love it!! Best first experience on buying a car from a dealership!!!

In the process of buying a vehicle there now, and while I do appreciate that the salesperson we talked to wasn't pushy, I'm really frustrated by the *mandatory* extra $2,000 line item this dealership sticks you with for some kind of paint protectant thing they add onto all new car sales right now. With the current market for cars, they can get away with this, of course -- but what a shady thing to do. UPDATE: I ended up talking to someone in management due to my review above, and I've never been treated with less respect from someone supposedly trying to sell me something in my life. (Unfortunately, they knew that very soon after I cancelled my car purchase with them, someone else would come along and swoop that car up, so they have no monetary incentive to be nice to customers who question unnecessary fees right now. They know someone else will pay those fees unquestioningly if you don't.) That said, I couldn't in good conscience give any money to this dealership. I had to follow up with them to get them to actually give me my deposit back, so beware if you end up in the same situation -- you have to keep on them. ***Here's my advice after this whole ordeal: CALL THE TOYOTA DEALERSHIP IN ROGERS for pricing before you go here.*** Toyota of Fayetteville charges a mandatory extra $1999 on top of MSRP for all new car sales. The Toyota dealership in Rogers charges a mandatory extra $700 on top of MSRP for new car sales. Call both dealerships to see if the extra $1299 that Fayetteville charges is for something that you actually want. If it isn't, go to Rogers to save $1299. (For example, the $2k line item at Fayetteville includes floor mats. I really didn't want to pay that, since I was already paying extra for good floor mats with the upgraded vehicle package I'd selected... so why would I want to pay for *another* set of floor mats from the dealership when my vehicle was already coming with good ones? I didn't want to, of course, but Toyota of Fayetteville would have forced me to in that $2k line item. The dealership in Rogers doesn't; an extra set of floor mats isn't included in their $700 line item.) tldr: Call around to ask a couple of dealerships what they're going to force you to pay on top of MSRP if you're buying a new car. At minimum, call the dealership in Rogers to compare before you go here.

Excellent service from Jarret. He helped me out in picking out a great car for myself. He explained all about it and made sure I was happy with my choice.

Everything great when you’re getting the car loved it!! You feel cared for. But after you buy the car they actually could care less about you and that’s a fact.

Had a great test drive with Ed Bayles, extremely helpful and friendly! I would definitely buy from here if I found the trim I wanted available.

Wonderful place. Donnie my sales guy was Awesome!!!!!! I will tell my friends and family

Toyota has the most professional, friendly and knowledgeable staff of any dealership. I can’t imagine doing business anywhere else. Big thanks to Toyota!!

First time purchasing at this dealership. Truly the easiest purchase ever. Excellent customer service from my very patient salesman Austin to the financing dept! Very happy with my new Toyota!

Ian made the car buying process simple. Great communication and no high pressure sales tactics. Pricing was fair and they gave us a fair price for our trade-in.

First time buyer. I went in knowing what car I wanted, what kind of lease and how much I could put down. Wasn't expecting to actually buy because I couldn't imagine a good deal for my situation. But I got a lot of help and informative direction on what to get and what kind of payoff plan to go with from Donnie Little, who genuinely seemed focused on putting customers first and making me comfortable with the drive off experience. Got signed up for insurance as well, same visit, three hours altogether. Really went in expecting disappointment since I've always felt discouraged about the car buying experience but the more people I tell about it the better I feel, like they'll probably give you a good deal. From my experience with this guy. Nice people, seemed sincere and cool

I bought my second vehicle this year from this dealership just last week. Both experiences have been great! Ian Harkey made the process smooth and efficient. The process does not have the "feel" of the car buying experience I have had at other lots. The prices are fair, the negotiations were easy, and Ian definitely is a top notch knowledgeable salesperson without the salesperson ick I have experienced in the past. I will be returning here for my future auto needs.

I have bought many cars in my life but this dealership and my salesperson Michael Coker and my finance manager were simply the best I have ever bought a vehicle from. I bought a 2021 Toyota Tacoma and it was the first and only Toyota I have ever bought. I really felt like I was a part of their family and that I had known these two guy's forever. They went above and beyond my expectations. I drove over 100 miles to do business with these guy's and I will do it again. Thank you, Danny Harrison

Easy no B.S. purchase, I was in and out in hardley anytime at all.

Working with the sales guys Dom and Austin was awesome. They were very helpful and accommodating. The only negative was the one finance guy Justin. He was not that great and doesn't listen very well. Otherwise would be a 5 star review.

Let me start out by saying that me and my husband were way over due for a new vehicle. Meaning the van we pulled up in had definitely seen better days. We originally went to the Roger's Toyota were a salesperson immediately approached us. We told him we would call later and schedule a test drive. He did not return calls or text and after the first test drive he did a high pressure sales pitch on a vehicle he new we did not want. We tried to contact this person multiple times to order a vehicle, but I guess it was a waste of his time. We were bummed, but I decided to call Fayetteville and see if they could help us. We were so lucky to have Cole Reed answer the phone. He was relatable, friendly and most important prompt to respond. I'm not the easiest customer when making such a large purchase. He found our dream car within a day. Drove 4 hours there and back to have it to us the very next day! Something I was previously told would take several months. We are so excited about our new vehicle and amazed how something that started out as a bad experience, could be turned around so easily with kindness and determination. It's been a month since we purchased from him and he still periodically calls to make sure everything is going well. The entire staff that I encountered at this location went out of their way to assure this experience went as smooth as possible. I would absolutely recommend Cole for all your future automobile needs, you will not be disappointed! When customer service goes above and beyond.

Lhasa Dotson is the BEST to work with! Be sure to head over to Fayetteville Autopark and ask for Lhasa. You will NOT be disappointed!

If you have warranty work don't expect them to get to it in a timely manner. Waiting 5 hours and they never started it.

Nemo Lopez was excellent with sharing how every item worked on my car.

Good experience. The service time was within the time frame given. Would definitely recommend Toyota of Fayetteville.

I was going through my first car-buying experience and Doug Henslee made the process so smooth and easy. In the beginning, I was exploring multiple dealerships, but Toyota of Fayetteville was the only one that was consistent with communication. Doug was so helpful and made sure I got everything I wanted.

Had an absolutely amazing experience buying my car here! Ian H (and Jordan) were incredibly helpful, and obviously knowledgeable and passionate about the cars they work with! I’m a first time car buyer and was super nervous to be at a dealership, but the Toyota Team made it a fairly easy and straightforward process. I really felt like I got the best car for me and my situation! Would definitely recommend them to anyone in the market and will be returning when it’s time for a new car.

Needed work done to my truck and contacted Trenton at the Toyota dealership service dept. He got me in quickly, made a plan with cost estimates, ordered parts and arranged for the work to be done. He went above and beyond and was an excellent representative of customer service. Work was done quickly, too. Thank you.

Michael Coker was awesome. Super patient with me & kept me updated on existing/incoming inventory throughout my search. He definitely helped make the whole process go a smoothly as possible & got me a good deal on my trade.

My salesman, Brendan Lee, was very knowledgeable about the vehicles I looked at , & very friendly & personable. Had a great sense of Humor which should serve him well in this Business. He never was “ pushy” about the vehicle I ultimately purchased or any other. He made what was previously a dreaded Experience (car buying) a very pleasant and Interesting one. I will recommend Fayv Auto Park to anyone, including my sister who May be coming by.

I will forever refer all of my friends and family here! I had a very specific list of what I wanted and Dom made it happen!! I have never been so happy..not only with my new car, but with the entire process! It was without a doubt one of the best car buying experiences I’ve ever had!! Thank you guys again for your hard work and making this process so enjoyable!!

This dealership is on fire in the best sense. The inventory was fantastic. They had the car of our dreams, we made a great deal, and all this was done in one day! It was an amazing dealership, clean, professional and fully stocked. It was so worth the short drive to Arkansas! PS...It has been several days since our RAV4 was purchased at Fayetteville Toyota, and I now realize what really made the biggest impact on me as a customer. Two names come to mind, HUNTER COURTNEY and DANIEL LANEY. I first encountered Hunter online and I told him that I had a very specific request. I had been looking for this vehicle in four states. Hunter immediately looked up his inventory, since it is a huge dealership, and within a few minutes found exactly what I wanted. I gave him an offer and before long I received a call from the sales manager, Daniel Laney. A deal was struck without an aggressive sales pitch, and trust was established. Hunter took over and walked us through the process and answered all our questions with ease. He had the deal written up and the RAV4 was cleaned and gased . I would recommend this buying experience to anyone who is out there wondering where to go or who to trust. They came through for us when numerous other dealerships were unable.

Toyota of Fayetteville has always maintained my vehicle! They are always polite, friendly, helpful, and timely. They always review the outcome and make any necessary recommendations. I drive 45 minutes, passing up a closer Toyota dealership because I TRUST them! Thank you for taking such great care of my family's automobiles.

I bought a 2017 Highlander from here and couldn’t be happier. If you’re shopping for a car go here and see Cole Reed. Great salesman! He was understanding, patient, and a workhorse. No upselling or trying to push me into another car. He worked with me on financing the whole way and at no time did I feel lost or apprehensive. Great car and great experience. I highly recommend Toyota of Fayetteville and Cole Reed.

Great experience! This was the first vehicle that I’ve purchased on my own and salesman Cole Reed made me feel comfortable and the experience was very easy/stress-free! He was very knowledgeable and helpful throughout the whole process. I definitely recommend asking for him if you stop by!