The Shoup Team 17th St, Tustin

Our family did two loans with the Shoup. We had wonderful experience working with the Kim and her team. The complicated process was made transparent and relatively painless, while stiill getting a good loan for our situation. We are thankful for Kim's professional, responsive and honest assistance. We will certainly be referring her for a long time to come.

Kim and Brooke are truly amazing. They helped us with our home purchase as well as our refinance. They are attentive, friendly and truly helpful. They always answered any questions we had and made the whole process each time worry free and pleasant. We would recommend them and only them.

Kim Shoup and the entire team were just fantastic every step of the way during the mortgage process! They were friendly, clear, and made sure I knew exactly what was needed and when. There's not much more to say than that because, well, everything just worked! My loan closed on time and I got a great rate. Thank you to the entire Shoup team! Look no further--you've found a great mortgage lender.

Brooke and Kim were extremely helpful and efficient! They helped me refinance my home and made sure I got the lowest possible rate. These ladies took care of everything for me with professionalism and an eagerness to please. I will absolutely recommend them to anyone looking to buy or refinance.

Definitely 5 stars! The whole process was very smooth, and enjoyable. Great team work. Looking forward to working with The Shoup Team again!

Kim Shoup and team at Loan Depot did a wonderful job tending to our loan process. They acted in a professional and timely manner each step of the way and were very easy to communicate with and explain things to my wife and I as first time homebuyers. We recommend them 100%.

I worked with Kim, Brooke and Everett on mortgages for home purchase and refinance transactions. They are very efficient and effective, always keep me informed of progress and are quick to respond to my questions. LoanDepot's online system is also excellent, the best I have used among lenders and it has saved me a lot of time. Will definitely keep them as my first choice for any future home financing needs and I have also strongly recommended them to my relatives, friends and colleagues. I don't get paid for these at all, they are just a great team that I can fully trust.

I’ve just received my new home keys! So excited and would like to thank Kim & Brooke so much for their support and swift responses during the last weeks. It was my first time buying a house in the states and they guided me with patience through the process. They not only give me the best rate but were very supportive. Kim was responding to me in few minutes no matter day or night, weekday or weekend. Thanks for your flexibility, professionalism and stunning Customer Service. I very much recommend you for anyone looking for a mortgage.

I recently finished my refinancing with Kim & Team - Brooke & David. The entire process was truly delightful. Kim is very knowledgeable about the entire process, she entirely customized the loan to my needs. She also completed the process per the exact timelines she specified, the whole process has been very simple. No hidden fees or surprises, I submitted the documentation as requested, it was very easy navigate through the portal and their team kept me informed of the status of the loan. I highly recommend this team to anyone looking for purchase/refinance.

Kim, Brooke, and Everett are the best in the business. 3 transactions recently that were smooth and closed on time. They are true professionals and a joy to work with. I would recommend them to anyone - and I have! Thank you Shoup Team for another flawless transaction.