The Penland Team at Legacy Mutual Mortgage Southwest Pkwy, Austin

The Penland Team was extremely helpful and organized throughout my full home buying process! This was my first home, and I could not have had a better experience with them. They gave weekly updates, answered every question I had, and worked great with my realtor. They were super responsive - I had questions over a weekend and they immediately got back to me. I would definitely recommend them and will use them again in the future.

I work with Josh and his team all the time (I am a realtor) and their customer service and knowledge is unparalleled in the lending space. My favorite services that The Penland Team provides: 1. Josh or someone on his team always calls the listing agent for every offer my clients make in order to vouch for them. 2. Someone is always on call even on the weekends. 3. Responses are timely and they always pick up the phone. 4. If a deal runs late in the day/evening right before closing, someone on the team will help make sure the deal gets done. I wish I could give these guys 10 stars. Thanks for you hard work and help!

Josh Penland and his team are not just lenders. They are also facilitators and customer service experts. When purchasing in Austin you need every possible advantage you can get. Recently I financed my first home with the Penland Team and not only did he provide unbelievable rates, he stood by engaging with the seller to sell my offer, thus having my offer be chosen. During the contract period he went way out of his way to deliver regular updates to the seller. His team stayed available over phone even when much of the team was out of power during this last unprecedented winter storm. When my closing date delayed due to weather, Josh and his team went way out of their way working after hours to ensure that I could close in a timely manner. I recommend Josh and his team to anyone who is looking to buy in the Austin area. Thanks Penland Team!

Josh and his team made us feel totally comfortable and confident buying a new home. They kept us on track for a timely closing and were able to work around all the craziness that we bring with kids and a cross country move. Absolutely recommend The Penland Team!

Working with Josh and his team was a fantastic experience. From the state of the art tools, the timely updates, without me prompting, and the quick no nonsense approach, this experience is the best I've ever experienced, and I have closed on over half a dozen properties to date. If you want quick, no hassle experience, give Josh and his team a try.

Josh helped us with our first home purchase back in 2011 and we came back because he was great to work with and wants to help you get your home! And again, he did not fail. We couldn't be happier with Josh and The Penland Team. Josh is very knowledgeable & took the time to listen & to help us set goals so that we could get into our dream home. The process was super easy & fast-we were able to close in 14 days! Josh was available weekends and nights-which definitely helped us get our offer in ASAP & accepted. We didn't have to wait for a lender who has Monday-Friday 8-5 office hours. We appreciate everything The Penland team did to help us. We will always refer them to our family & friends & we will be back for any future needs.

Josh and the rest of the Penland team were an absolute pleasure to deal with. Josh was very good at breaking down and explaining things to my wife and I as first time buyers. He and his entire team are clearly very professional, and organised, and consistently went the extra mile to ensure our success with our new home, and alleviated so much pressure and concern for us. We would have been lost without team Penland. I couldn't recommend more.

I can't say enough good things about Josh & his team I've been pinging Josh regularly for the last 2+ years while trying to find the perfect new home. Not only is he extremely patient, kind, and professional, his response time makes you feel like you must be his only client. Most of all, I can't imagine anyone more knowledgeable. He had a solution for every issue we faced. I have extremely high expectations and the Penland Team managed to exceed them all. Thanks so much to a great team!

I could not recommend working with the Penland team enough. From pre-approval to close, they were responsive, helpful, thorough, and professional. We just closed on our second home, and working with Josh, Pat, and Katherine was night and day compared to our previous lender. Additionally, several sellers told us our offer became MORE competitive just because we were using Josh. We will definitely work with them again in the future.

In January, I worked with Josh and his team and had a great experience! As a first time home buyer, Josh set up three calls to educate me on the process and answer questions. To help with my quick timeline, The Penland Team was prompt in reviewing documents to grant and send a pre-approval letter. Additionally, to make my offer strong, Josh was able to close in only three weeks! Josh and his team are professional, prompt, clear in communications, and I would highly recommend using them as your lender!

We've used Josh Penland for both purchase loans and refi and it's been a great experience each time. Josh listened to our needs, kept us top of mind and was readily available to answer all of our questions. He and his team are clear communicators, professional, and easy to work with. They've always worked very hard to get us great rates and close on time. As a self-employed household, they also made the process simple and stress-free. We highly recommend them!

My family and I are very happy to have worked with Josh and the entire Penland team. These folks were very professional and kind through out every step of the process. Josh was very helpful in explaining each step, and took the time to make sure all of our questions were answered. I'd be happy to work with the Penland team again in the future.

This team is knowledgable, organized, responsive, and fast! From the first call, I felt very supported in understanding my options and they helped to make the loan process for my new home very clear and manageable, guiding me every step of the way. Grateful to have been introduced to them, you wont be disappointed.

I LOVED the Penland Team! They are very knowledgeable and take the time to understand you and provide fantastic loan strategic advice and planning. They handled the transaction beautifully and kept me updated at every step of the way. The team is very responsive and I would recommend them any person looking for a great home loan. Thanks again Josh and team! I had a fantastic experience.