Stefanie Levensalor with Towne Mortgage Hampton Blvd, Norfolk

If you're in the housing market, I highly recommend Stefanie at TowneBank. Stefanie was absolutely wonderful to work with. This was my first time buying a house by myself and she explained every single step of the process clearly and proficiently. Keep in mind, I put an offer in on my house on Christmas Day! She never missed a beat even in the holiday season!! If I ever had a question about anything that was going on, she was prompt in answering my questions. Stefanie also kept me up to date on how my loan application was moving along internally. Stefanie and her team made what is typically a very taxing, difficult process something that was streamlined, informative and at times pleasant.

Stefanie went above and beyond to make our home buying process go smoothly. She is friendly, communicative, and truly cares about her clients. She always takes time to explain any questions you may have. I can’t recommend her enough! Thank you!

I worked with Stefanie for a couple of years now trying to assist with finding our forever home. She was available on 3 offers we made In this competitive market she was there on weekends along with her assistant Sam. I am one who asks a lot of questions and need detail. She was patient, understanding, and understood how I thought and what I needed. If you want to feel like you are the only client they have and you are first on their priority list i would trust Stefanie and Towne Mortgage with your future loan needs.

Stefanie was amazing to work with. She is extremely knowledgable about the industry and has the heart of a teacher. She was patient and kind with me as I often had questions as we moved through the loan process. She handled many situations that came up in our loan process with grace, and humor at times. She made the process much easier than anticipated. We will definitely be using Stefanie again as we increase our real estate portfolio. She was exactly the person we were looking for as we create our "team".

Stefanie was personable, responsive, professional, and very knowledgeable. She guided us through the loan application process, answered all of our questions and found us the best rate we’ve ever seen. I’d recommend her without hesitation to anyone looking for a mortgage.

Stefanie is very patient and personable. She takes care to promptly answer any and all questions. She's great at what she does, and somehow in the whole process of buying a house, she became huckleberry pals with my mom. I have a general mistrust and distaste for finance capital and its agents, but I must admit that Stefanie is one of the good ones. She makes the process of signing your life away to a predatory debt economy not entirely terrible. And there was champagne at the end to help wash it all down... so that was nice.

We had a unique situation where we were moving for medical school rotations and were using a VA loan to purchase our house. Our situation brought up several challenges, with some of them occurring the day of our closing. Stefanie and her team were in constant communication with us and made the process as stress free as possible. We honestly could not have closed on time if it was not for Stefanie and her team!

From start to finish, a world class experience. Timely, accurate, helpful, and friendly are just a few words describing her service. Even if you thought you could get just a little better rate somewhere else, I would choose Stefanie because she saves you time, and that is something money cannot buy!

Stefanie is simply the best. She went above and beyond to make sure we were taken care of helped us get to closing. As first-time homebuyers, Stefanie and her team made the process so easy and eased our minds when everything seemed scary. I’m convinced we wouldn’t be unpacking boxes in our new home if we had gone with someone else. Can’t recommend highly enough!

Stefanie and her team provided pleasant, personal service in extraordinary circumstances. Because of Stefanie's dedication, we locked a phenomenal rate and closed on time after Covid-19 changed the way the world does business overnight. Working with Stefanie and Towne Mortgage was like having a very knowledgable friend guide us through this process. There is nothing that could have been done better!