State Farm: Joy Morse Us Hwy, Lakeland

The Joy Morse Agency has been very helpful over the years. They work hard, listen and always have very competitive rates. Donna, in the office, is always friendly and professional. She calls me back when she says she will and follows up on issues or questions I have. Try them! You won't be disappointed!

Donna was great! Very attentive to what I needed and saved me $100 per month for more insurance than I had previously. The process was quick and easy! Very glad I made the call!

Thank you Donna for setting me up with the best rate for my auto insurance for my wife and I. We appreciate the attention to detail and the communication between each party. Highly recommend this insurance agency for all your needs!!

If you like getting annoying calls every other day about adding life or home insurance to your auto policy then this is the place for you. Everyone I've ever dealt with from here is very pushy and always wanting an explanation for your "No". Very unprofessional!

Love this State Farm agency. I have all my auto and homeowner policies here and they have always been there for us. Great response on documents and savings. The few incidents we had were resolved timely and professionally. Donna J always ready to help with same day service and somebody always answers the phone. Good old fashioned business with traditional values. I Would never switch from Joy Morse agency and highly recommend them.

This isn't even my agency but I needed to notarize some insurance documents and they got me in and handled my request within minutes. Highly recommend State Farm and Joy Morse agency!

Donna had been a great help with any questions that I might have. I have been with State Farm Joy Morse for over 10 years.

Joy Morse State Farm has always given us competitive prices of auto insurance with a personal concern for our needs. Donna was very prompt in changing our coverage to match our particular situation of being out of the country for several months, as well as being friendly and concerned about us personally. Great service over the phone!

Over 15 years of experience with this office and have yet to be disappoinment. Everyone there treats you like family, seriously. From the way they greet you, to handling complex concerns to celebrating your wins, big and small! I had the pleasure of working with Donna recently who was a reassuring voice in the midst of the chaos of switching vehicles at a dealership! Thank you for all of your help and kindness! Joy Morse puts the joy back in insurance! 😎

Thanks to Donna Bassett for her wonderful advice that sold me this service! I am so happy to be covered by such a reputable company with awesome employees who are so helpful! Thanks again! I don't need to use it now but it gives me peace of mind to know I am covered if I need to go to the hospital for help.

Donna Bassett and the entire staff are welcoming and courteous. Customer service is reliability, responsiveness, assurance, empathy and tangibles (tangibles being the policy and rates, here), and this agency delivers.

I had a wonderful experience here. I would recommend Laura Fisher for all your insurance needs, she was wonderful to work with and made the process so easy and non-stressful.

As a new customer to State Farm (with Joy Morse) I have to say that Stefanie Chritton was AMAZING! She is extremely friendly and such a people person and yet very professional! She explained all the coverage details that I had questions about (other companies may make you feel like you should know this already) in such a caring way. She treated me like a customer that she cared about instead of a number. I am excited with my new journey with State Farm! THANK YOU Stefanie!! :)

Never thought I would shift from USAA to State Farm but it actually happened, got better coverage and a lower premium. Stefanie has been amazing, patient and covered all the questions I asked. Really liked the fact that she took the time to match the coverages exactly.

Office is always very helpful and responsive. I have used them for years and years. Donna was very prompt and courteous when I called. I liked that she knew who I was before I even told her and that I didn't have to jump through a lot of hoops to get what I needed done. I recommend using that state farm agency to everyone.