Small Town Bank E Paulding Dr, Dallas

I called to see if they had a Notary on staff and in the building. I was told they do have a Notary then was asked if I was a customer. When I said I was not a current customer I was told they don’t notarize for non customers. Wow. For a bank that self promotes themselves as a “Small Town Bank is “A Real Community Bank" where we like to know our customers and be able to call them by name. Our goal is to meet the needs of all customers, ranging from small loans to Internet banking, 24-hours a day, 7 days a week. Simple banking and experienced common sense bankers are what we strive to be.” (From their website) They missed a huge opportunity to gain my business by telling me there was no need for me to even visit the branch that’s less than a mile from my home. I currently have relationships with 4 banks/investment firms and may have been interested to learn more about their services. Their loss.

The bank location is very convenient for local peoples. Bank tellers are very helpful and friendly.

I absolutely love this bank and the people that work there! Every time I have had interaction with them, I have received professional, prompt, courteous, personalized service. I changed from a larger bank to Small Town Bank and I have not had one regret. I would highly recommend them to anyone.

Small town bank gives the personal service we treasure. Thank you