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Credit union

Security Service Federal Credit Union E 200 S St, Orem

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4.8
Closed
Wednesday9AM–5:30PM

+1 800-525-9570

https://www.ssfcu.org/locations/utah/orem/orem

175 E 200 S St, Orem, UT 84058, United States

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    Security Service Federal Credit Union Reviews

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    Jake Schow
    5

    I recently worked with this Bank and it was a great experience! I worked with a few of the employees while I was applying for a car loan and they all made it such an easy process! On top of that they went above and beyond by explaining and staying later to help me out! I would definitely recommend working with them if your looking to get a car loan or any other service!

    Response from the owner

    Jake, Thank you for the 5 star review, we truly appreciate it. We also appreciate your feedback on your great experience with your car loan. We're happy to hear that we made this an easy process and enjoyable experience for you. We will make sure to forward this feedback to the Orem management team. - Bryce M.

    S

    Sharee Mitchell
    5

    Jami was more than wonderful. She ran an insurance quote for me and helped me save money. Jami was professional, friendly, thorough, quick, knowledgeable, patient, answered all my questions and so on. She made switching insurances a breeze!!! Thank you Jami!!!!!

    Response from the owner

    Sharee, Thank you for the 5 star review. We appreciate your feedback regarding Jami. We're happy that she was able to assist you in a friendly manner, and answer all of your questions. We'll make sure she receives your feedback. - Bryce M.

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    Tyler Fawcett
    5

    I have had great experiences with this branch when I've needed their services of the "shared branching" program, so I decided to open an account here. Karri Christensen helped me get that taken care of today and was very knowledgeable of the products and services they offer and helpful in getting me started on my way to saving. Really pleased with the experience.

    Response from the owner

    Tyler, Thank you for the 5 star review. We love hearing that you've had such great experiences while visiting the Orem Branch. Karri is an amazing employee, and I'm glad she's been able to help you with Shared Branching, and other products and services. Thank you for sharing your story with us. We will make sure to forward your comments to the Orem management team. - Bryce M.

    E

    Eric Gibbs
    5

    I’m new to this credit Union. Alejandro Lopez has helped me on 2 separate occasion’s! Impeccable service both times! Fast track promote this young man! In a world where customer service is lacking Alejandro is crushing it! Thk you!!

    Response from the owner

    Eric, We are pleased to hear about your impeccable service from Alejandro Lopez at our Orem branch! He definitely demonstrates the service values we strive for here at Security Service. We kindly thank you for taking the time to leave such a kind review for Alejandro...We will be sure to let him and his management team know he is crushing it! Josie B.

    D

    Dirk Bondurant
    5

    Been hesitant for a few years now to transfer all of my banking from Idaho to Utah, well after working with Dylan I am now convinced that SSFCU is the best place for my banking needs. Dylan goes above and beyond for every need.

    Response from the owner

    Dirk, Thank you for the 5 star review. We are pleased to hear that you had such a great experience working with Dylan from our Orem branch. We agree with you that Dylan goes out of his way to ensure our members needs are met. Thank you for sharing your kind words. We will make sure we forward this review to the Orem Management Team. - Bryce M.

    E

    Erik Schofield
    5

    Had a very pressing matter that we needed taken care of and Melisa jumped on it immediately and helped us get it resolved. She was super patient with us and made it happen for us! Super happy with the service and will be back in 6 months to refinance our home as well!

    Response from the owner

    Erik, Thank you so much for writing this 5 star review. We are so pleased to hear that Melisa handled your pressing matter with a strong sense of urgency. We are so happy that the situation got remedied and that you were taken care of. We will make sure to forward your feedback to the Orem Management team for review. - Bryce M.

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    Tatiana Cucuk
    5

    Jackie was amazing and Sanders was super helpful! It was really productive and I learned about Info Armor for my credit score. Loved the help!

    Response from the owner

    Tatiana, Thank you for the 5 star review. We appreciate you reaching out to provide us feedback on your recent branch visit. We're delighted to hear that Jackie and Sanders offered amazing and helpful service. We also love that you were able to learn more about our amazing Power Protected Checking account and all of the amazing benefits that come with it. We will make sure to forward your feedback to the Orem Branch Management team. Have a great day! - Bryce M.

    J

    Jenna Brown
    5

    Hands down one of the best banks I've ever worked with. They have the nicest and most friendly staff. We have made and built personal relationships with many of the staff members because of how caring they are. They're very knowledgable and willing to answer endless questions. I have been at this bank since I opened my first account at 18 and I will always be a member! Thank you for everything, Jennica, Ayisha, Dylan and many more! I am so grateful to know you all and even more grateful for such genuine help on the daily!

    Response from the owner

    Jenna, Thank you for writing us such a great review. We truly appreciate your length of membership with us and the trust you put in us for all your financial needs. We will make sure to share all your sentiments with the entire Orem team. - Bryce M.

    J

    Jenny Peatross
    5

    The Orem team makes me feel like family! Great people and awesome service. Thanks Melisa Kay ( and Alex )😊

    Response from the owner

    Jenny, Thank you for the 5 star review. We truly appreciate your feedback about the Orem branch. Melisa and Alex are amazing to work with and I'm glad you received awesome service from them. - Bryce M.

    R

    Rita Cortez
    5

    Sanders is a great bank employee. He helped me with all my questions and offered more services that I didn't even think about. I am currently shopping for new home and auto insurance and one of your agents will be calling me. He also thoroughly explained the credit card to me and how it can save me money, benefits, etc. He was very courteous and helpful. You should keep him and groom him to be a bank officer! I was once a bank officer. Also, I am from San Antonio and love SSFCU.

    Response from the owner

    Rita, Thank you for the 5 star review! We truly appreciate your feedback and kind remarks about Sanders. We love hearing that he listened to your questions and offered more services based on your needs. We're also excited to be helping you with your Insurance, and a Credit Card with SSFCU. Thanks again for choosing SSFCU and for letting us know how you truly feel about your experience. We will make sure your review gets forwarded to the Orem Branch management team. - Bryce M

    B

    Ben Kamalu
    5

    Been a long-time MACU customer and had some delays on their end servicing a loan. Called Karri Christensen at the Orem branch and she was not only super attentive and helpful, but got everything taken care of in less than 24 hrs. We are super happy with their service and care. Would highly recommend.

    Response from the owner

    Ben, Thank you for the 5 star review. We appreciate your feedback on your recent experience. We're happy to hear that Karri was able to provide you with excellent service and that she was able to take care of all your needs. We will make sure to forward this feedback to her Management team. - Bryce M.

    B

    Ben Kopp
    5

    While researching financial institutions to use, I was impressed with the reviews for Security Service FCU, especially this branch in Orem. I am pleased so far with the service Jackie as well as Sanders provided me in branch. They were good to answer any questions and concerns in a friendly and professional manner. I definitely look forward to working with SSFCU moving forward with my financial needs.

    Response from the owner

    Ben, Thank you for the 5 star review. We appreciate your feedback about the Orem Branch and the service Jackie provided. We're happy that all your questions/concerns were answered in a professional and friendly manner. We will forward your feedback to the Orem Branch Management team. - Bryce M.

    W

    Wayne Holdsworth
    5

    My daughter and I had a great experience applying for her first credit card. Working with Security Services is always pleasant

    Response from the owner

    Wayne, Thank you for writing us a 5 star review. We are pleased to hear that you and your daughter had a great experience visiting the Orem branch. Thank you for trusting us with all your families financial needs. We look forward to continuing to serve you. - Bryce M.

    C

    Camilla Le
    5

    Alex was AMAZING! He was kind, patient, efficient, smart and thorough. He asked the questions and made me feel important. Give this man a raise!

    Response from the owner

    Camila, Thank you for the 5 star review about Alex. We love hearing that he was Patient, Efficient, Smart and Thorough during your interaction. We're also happy that he made you feel important, because you are! We will definitely make sure your feedback is given to the Orem Branch Management team to share with Alex. Have a great day! - Bryce M.

    M

    Megan Aburito
    5

    I came to this branch because they are professional. They saved me a lot of money from interest doing refinance. Dylan is amazing, and he helped me on the loans. He didn’t even go to lunch to get everything completed on my day off. I appreciate the help they provided and I recommend this branch to those looking for great financial institution.

    Response from the owner

    Megan, Thank you for the 5 star review. We are pleased to hear how professional the staff is at the Orem branch. We love hearing how Dylan was able to find solutions to help you save money with your refinance. We will make sure to forward your praise to the Orem Management Team. - Bryce M.

    H

    Hunter Eddy
    5

    I was helped by Dylan Sablan and he was amazing. Super helpful and respectful. Helped me with multiple things and was super fast! Thank you Dylan!

    Response from the owner

    Hunter, Thank you for your 5 star review. We love hearing about the great experience with Dylan. We're glad to hear that he was super helpful and respectful towards you and your needs. We will forward your feedback to the Orem Branch management team. - Bryce M.

    V

    Vanessa Lopez
    5

    Ayisha was a great representative. She was very helpful in setting me up with my loans. She was effective and efficient. The entire process took 30 minutes. This definitely saved me time from having to go into the branch. I will use this service again for account services.

    Response from the owner

    Vanessa, Thank you for trusting SSFCU to handle your loans! We appreciate your kind words for Ayisha, and we are happy to hear she completed your request in a timely manner through our virtual channel. We will make sure Ayisha and her management team receive your feedback. Have a great day! Josie B.

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    FAQs

    • 1. How Can I Get a Connection With Security Service Federal Credit Union?

      You can give them a ring by this phone number +1 800-525-9570. Or you can visit their website and submit your loan request online.
    • 3. How Can I Secure a Loan at Security Service Federal Credit Union?

      You can visit their website and submit your loan request online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.
    • 5. What Can I Do if I Fail to Repay My Loan?

      You can talk to your lender if you are likely to fall behind on the monthly payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
    • 2. What Is the Address Of Security Service Federal Credit Union? How Can I Find It?

      Security Service Federal Credit Union is located at 175 E 200 S St, Orem, UT 84058, United States. Just take a look at the map and locate the easiest way to access it.
    • 4. Is Security Service Federal Credit Union an Agency or a Lender?

      Security Service Federal Credit Union is a Credit union. To make things easier, iPaydayLoans allows you to access a large network of trusted lenders over the internet. You can check out our platform to secure a personal loan online with no credit check.
    • 6. Does Security Service Federal Credit Union Offer Loans With Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.