Royal Credit Union - New Richmond S Knowles Ave, New Richmond
+1 800-341-9911
http://rcu.org/
355 S Knowles Ave, New Richmond, WI 54017, United States
Royal Credit Union - New Richmond Reviews
M
Very slow drive though. Use it daily and has great people, but seems under staffed at times.
K
I walked into 4 local banks before Royal Credit Union. The moment I walked into RCU, I knew this would be the bank that would take care of me. I had just started a non profit organization and knew I needed a bank that I could trust and that would be patient with me..4 years later, I am so grateful for RCU. The best people and customer service I could ask for. So highly recommended! Thank you RCU.
Hi Kara! Thank you for your 5-star review and recommendation! We greatly appreciate your thoughtful comments and value your Membership!
R
Very frustrating we have to go to this RCU temporarily while we don’t have access to our local one. Apparently it’s a real inconvenience to talk to your customers. We didn’t appreciate the rude tone. We’ve always received good service at other RCU’s. Not this one.
Hi Rachel, Thank you for your feedback we appreciate it. As you mention, this is not the type of service you should expect at any of our Royal Credit Union offices. This review has been shared with our office leadership and we take this very seriously. We hope that you will visit again, and receive the same high satisfaction service here as you would at any of our other Royal offices. Thank you, Andrea & the Royal team
A
Good service, best place to keep your money in town for sure. It's in a pretty high traffic part of town which isn't ideal but it's fine.
Hi Alec, Thank you for your review, we appreciate your comments! -Andrea & the Royal team
C
Had to wait on hold for an hour and twenty minutes, To order a debit card . I’m definitely not impressed
Hi Carolynn, we apologize for the wait time as we are experiencing extremely high call volumes today. In the future, we would suggest trying our call back feature which is offered every 90 seconds while holding. The call back feature holds your place in line and allows us to call you back in the same order we received your call, without the need for you to stay on the phone. While we’re sorry about your negative experience, we were happy to see that you were able to speak with William on our team and get your new debit card ordered. -James & the Royal team
M
Haven’t had to many banks. But I do know this was always does me right. Good work royal!
Thank you for your 5-star rating and review, Michael! We really appreciate it! -Chayse & the Royal team
M
I like most everything, shutting my card down because I was using it Minnesota troubles me. No one to contact on a weekend? And on hold now at work on Monday for over 5 min.? Who do I call? I might change my direct deposit back to Wells Fargo. Can't find a local branch from them in Wisc. But 24hr customer service
Mike - I'm hoping you got this all figured out! Safety and security is very important to us, and we apologize for the inconvenience this seemed to have caused you. Within online banking, you can set up travel notes to prevent this from happening again. Thank you for reaching out! -Andrea& the Royal team
K
I have been going to RCU Bank ever since they became RCU...I was going to S&C Bank -Anchor Bank & now it has become RCU BANK...so over 20-years & I HAVE ALWAYS WALKED IN TO RCU & ALWAYS BEEN GREETED WITH KINDNESS & SMILES!!! AND THERE ARE PEOPLE THERE THAT HAVE BEEN WITH THEM AS EMPLOYEES LONGER THAN I HAVE BEEN GOING TO THEM.... SO THEY KNOW THEIR MEMBERS & THEY ARE VERY HELPFUL WHEN YOU NEED QUESTIONS ANSWERED!!! You are all FANTASTIC!👍🏼
Thank you Karen for the 5-star rating and review! We are always thrilled to hear good experiences from our Members! - Morgan & the Royal team
V
It's a beautiful, comfortable building to do business in. Great staff and management make our Credit Union a joy.
Thank you so much for the 5-star review and your wonderful comments!
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FAQs
1. How to Get Access With Royal Credit Union - New Richmond?
You can make them a phone call through this phone number +1 800-341-9911. Or you can enter their official website and submit your loan request online.3. How Can I Secure a Loan at Royal Credit Union - New Richmond?
You can enter their official website and submit your loan request online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.5. What Should I Do if I Can Not Repay My Loan?
Kindly communicate with your lender if you have difficulty making the payments. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.
2. Where Is Royal Credit Union - New Richmond? How to Get There?
Royal Credit Union - New Richmond is located at 355 S Knowles Ave, New Richmond, WI 54017, United States. You may simply check the map and find the best way to access it.4. Is Royal Credit Union - New Richmond an Agency or a Lender?
Royal Credit Union - New Richmond is a Credit union. To make things easier, iPaydayLoans allows you to access a wide range of reputed lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.6. Does Royal Credit Union - New Richmond Offer Loans With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get an online installment loan even with your low credit scores.