Royal Credit Union - Eau Claire Southwest W Clairemont Ave, Eau Claire
+1 800-341-9911
http://www.rcu.org/
1049 W Clairemont Ave, Eau Claire, WI 54701, United States
Royal Credit Union - Eau Claire Southwest Reviews
D
I have been paying on my auto loan through RCU for about a year and I do not recommend. I was in a car accident back in August of 2020. My car at the time was completely totaled and I needed to find something new. A family friend told me about RCU so I applied, I was approved, found the car I liked, got the keys then drove off of the lot with it. Not only was I still dealing with a concussion and severe migraines, I also did not feel valued by RCU. The employees who I spoke to over the phone did not sound all that excited to have me as a member. I chose to leave RCU by selling my car and paying off the loan amount. By the way, the funds weren’t received fast enough from the dealership I sold my car to so they marked that payment as late on my credit report. DO NOT DO BUSINESS WITH RCU. All they care about is the money and they will not value you as a member like they claim on their website.
Thank you for leaving us a review, Dajena. While our payment and credit reporting records are not consistent with the information you shared in your review, we are sincerely sorry that you did not feel like a valued Member of Royal Credit Union during your time with us. We will be sharing your comments with our teams to create better Member experiences in the future. We appreciate you taking the time to provide your feedback.
K
My favorite RCU to utilize in EC. Great experience today with Elena! I came in without an appointment & a laundry list of requests. She didn’t hesitate to take me into her office & thoroughly help me until all of our updates were done & questions were answered. Was a pleasure working with her!
Thank you so much for the kind words, Kenzi! We appreciate you taking the time to leave a review and we will definitely share this with Elena and the team! - James & the Royal team
P
I love this place,everyone is always so kind and helpful. Would never go anywhere else . Thank you to all the wonderful staff. Peggy.
Thank you for your 5-star review, Peggy! We appreciate your Membership! - Ana & the Royal team
D
Had a very bad experience today learned rcu has a Curtesy pay that allows you to go negative so I called customer service at 9:37 a.m. and got a hold of Tim he told me about it bit then refused to read the part of the contract that includes that and went on to say "I'm not ganna do that cause it's a waste of my time". From my understanding his job is to help me figure out any problems or situations with my account but refused and then I asked to talk to his manager at around 9:46 a.m. and he said her name is Kelly and she's in a call atm and would call me back later. The guy Tim also claimed I was somehow being hostile for asking this.
Thank you for bringing this to our attention, Darrin, and thank you for allowing us to resolve this in a follow-up call with you. We’re glad we were able to make this right, and we are sincerely sorry about your earlier experience. Please do not hesitate to contact us again if you have additional questions or concerns.
C
The worst banking system ever dont go here or any rcu unless its your last resort because thats how they treat their customers they know most people are inly there because they have no other choice i have since started to better my credit elsewhere i hate this place
Hi Cory, I am sorry to hear this. If you could send us some more details at [email protected] we would appreciate it. Thank you, Andrea & the Royal team
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FAQs
1. What Is the Phone Number of Royal Credit Union - Eau Claire Southwest?
You can call Royal Credit Union - Eau Claire Southwest via +1 800-341-9911. You can access our online loan marketplace to submit your loan application as well.3. How Can I Apply For A Loan At Royal Credit Union - Eau Claire Southwest?
You can fill in our easy-to-use online form on their website. If you need other financial support, you can always check out our website and see what's available for you to obtain payday loans.5. What Will Happen If I Can't Pay Back My Loan?
You should discuss the issue with your lender if you can't repay your loans. Your lender may change your repayment due dates for you to cope with your current financial status. If you default on your title loans online, you may no longer possess your vehicle any more.
2. How Can I Find the Location of Royal Credit Union - Eau Claire Southwest?
Royal Credit Union - Eau Claire Southwest is located at 1049 W Clairemont Ave, Eau Claire, WI 54701, United States. You can search the address on the map software and pay them a visit right now.4. Is Royal Credit Union - Eau Claire Southwest An Agency Or A Lender?
Royal Credit Union - Eau Claire Southwest is a Credit union that accepts all kinds of loan requests. You can check our website to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our panel of partner lenders to get easy and fast online loans.6. Can I Get Loans With Unpleasant Credit Background from Royal Credit Union - Eau Claire Southwest?
Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan offers with friendly requirements.