Rockys Pawn Shop Twentynine Palms Hwy, Yucca Valley

Deceitful. Turned down some items, that's fine. Made a low offer on silver jewelry, that's fine. Lie about the weight of said jewelry to get an even better deal from a first time customer, bad for business.

Couldent beleave this. I bought a bass guitar anf amp for 1000 dollars I asked if it had Ben tested they assured me it wad tested when I got home the amp and the gutar wouldn't make a sound I brought it back less that 2 hrs layer they could not get it to work and refunded me only 90 poercent of what I paid they said it's store policy yet it is not writen anyware. And not on the reciept I hope the owner will contact me because I think that you cant sell broken equpment and charge the customer fir it total scam I will be waiting a response or I will go to the and small clams unreal never herd of such a scam

Gotta FULLY reccomend Rocky's- 10 stars! The experienced staff is ...really easy to work with, and has helped us with SUPER good deals, both my selling and buying. I deal with Ken and Debra most of the time- and they treat me like a good friend, always a pleasant experience. If you need FAST (they are) loan, at a totally fair price- or are shopping for a killer deal on jewley, instruments- electronics- just go there. The usual stuff, and a lot more, too. (No junk, all quality!)

Don't ever buy guitars that they say r new u r more than likely going to have a warped neck plus first time ever buying a guitar so I'll never buy another guitar in my life thanks to thier service new items should always carry a 30 day return policy I could understand if it was a used guitar but no they said it was new

Everyone at Rockys is great. They're friendly and always give me the best deal I can get. Kenny is always willing to work with me to help me out. I'm very grateful they are around. I can always count on them. I'm a very satisfied customer.

They do not buy used or unused cell phones.they are honest in offer or no offer for item to pawn or sell. A very clean and organized customer browsing area. Its apparent their preference to sell , or buy lies in the musical instrument and related products. I would even alter the name to "Music , jewels and gems".

Best customer service experience in a pawn shop hands down! They have extremely good deals and give you top dollar on your items. Would recommend them to anyone anytime!

Very well light, clean establishment. All of the merchandise is laid out very nicely throughout the store😊. Both Ken & Brenda are both incredibly friendly and helpful. They are both knowledgeable about all the merchandise, are professional, and easy to work with. Whether you are pawning, selling or making a purchase Rocky's is more than fair! They have sales throughout the year and also a lay-a-way program, too. I won't go anywhere else.

Rocky's is a class act. The first time I walked in there, I was feeling desperate and was almost in tears. I remember Rocky himself was there and he took a few minutes to talk to me. They have always treated me with dignity and fairly. One cannot beat their one percent loans. They helped me get through a very rough time in my life and back on my feet. I am thankful for them. I was able to save family heirlooms that I was sure I was going to lose.

The young blonde male associate definitely came at me like I was wasting his time. I just came in to sell a few things no hassle. But the gentlemen was short quick and actually a bit aggressive when he had something to add. I left with 60$ and gave them over 300$ worth of products I just wish I was treated more like a person and not a nuisance