Rocket Mortgage FieldHouse Center Ct, Cleveland

Went here to see Trans-Siberian Orchestra. Awesome venue, very modern lobby areas. Security was quick and the ticket check was quick. They could use a little more signage to show where the “portals” are, we got turned around a few times trying to find our portal. Staff was more than happy to provide directions on where to go, one of them even walked us to the correct section.

Kathy in the box office allowed me to swap my tickets since closer seats had opened up. I ended up 13 rows closer for the same price! Venue was great! Drinks were a little pricey but what do you expect from a venue? Kacey Musgraves gave a phenomenal performance!

Cleveland is worth a trip for any event. Basketball was the event, CAVS... the skyline, the people, are all in! Straight up I 77 and exit 9th street. Use one of the parking garages.

Had a small family trip to a Monsters hockey game. The staff couldn't have been better. Very friendly, respectful, and helpful. We were greeted by every employee we saw. Concessions were priced as expected and moved quickly. Seating was comfortable we weren't packed in like cattle. We would have appreciated a little more volume from the sound system during the music breaks and intermissions entertainment. But a great experience. Very cool place.

Came here to see Sebastian Maniscalco. Facility was clean. My only complaint is parking. They don't have much for big events. Spent more time in the car than at the show. Overall the show was good. Would recommend leaving early to secure parking.

This is a perfect venue for anything and everything. Surprisingly, restrooms and just general walking areas are kept up with and clean. Location is amazing too, surrounded by music, food, shops, bars, all within walking distance.

First time at the venue. Saw Stars on Ice. EVERYONE was polite and helpful. I was impressed. The pic is from C-121 row 5. We’ll be back.

Great experience for the Kane Brown Concert! Place was ready and organized for a large crowd. Plenty of staff to help guide you to your seats. Very friendly. Pleasant experience.

We had so much fun sitting in the club seats watching the Cleveland Monsters Hockey team! Go Cleveland!❤️🏒

Had an awesome time attending a hockey game. As I haven't been here in a long while, the remodel looks great. Sound system is banging.

We took my twin boys to their first cavs game and I have to say, the entire staff of Rocket Mortgage FieldHouse was very attentive and friendly to my boys. From the dancers, to the drum people, to guest relations, they all went out of their way to say hi and make my kids feel special

Great show! Easy to get in and out. Parking garage and walkway make it easy when its cold outside.

Pretty pathetic everywhere you turn there is pop, beer and liquor but only one shop in the whole dang place to get a coffee and the coffee makers were both broken. First time in 10 years I’ve been here and it will be the last time. Just disgusted you can get as drunk as ya want but can’t get a got coffee on a cold night. The two stars are being given because the security was helpful in helping me find the broken coffee machines.

First time here since the remodel. It is a little nicer, I guess? Easier to get into it. I miss the bridge from the Jack though.

I had a wonderful time up at the Fieldhouse! It was great to hear Jeff Goodman and John Michael talk about the up coming draft. It was a blessing to be invited by the Anielle and the Cavs team. Can't wait for the up coming season

I went to the cavaliers game tonight I enjoyed myself and I had a lot of fun let's go Cavs

Saw my first Basketball Game. The seats were great and priced right. Drinks and Food were a tad steep, but overall, had a great time. Will definitely be going back

Love this place! Never disappoints and always so much fun!

Info for truckers, if you are coming to get load from this place, come to the e 9th st and bolivar st and you’ll se the entrance under parking lot. Check pic.

We had some pretty high up seats to see the Cavs. I was fully prepared to squint the whole time with my old, decrepit eyes. I also anticipated an obstructed view. NOPE! I'm impressed. I don't know if there is a bad seat in the house. The staff work so efficiently that everything from getting in to getting grub went smoothly.

As always we had a wonderful time. The staff is so friendly and helpful. I miss the restaurants that were open pre pandemic though. I couldn't have felt safer. They strictly enforce mask wearing and everyone was spaced out well. They even had the middle sink in the bathroom taped off! All things I really appreciated. Noche Latina was a blast.

Amazing venue!! First class! Wonderful individuals that work there. Helpful/knowledgeable/courteous. Delicious food. Have attended many events there. Always satisfied!!

I went to the New Edition concert. Traffic/parking situation was HORRIBLE. I work downtown and it still took me an hour and a half to make it into the parking garage. Parking attendants had no clue of the parking spaces. It took so long to get into the garage, I missed the first two opening acts. Very skeptical about attending another concert at this venue. The show was great, but they should have had the jumbo screens on for the upper level seats. We could not see the screen next to the stage. WTH! Update: I just spoke with a co-worker who attended the Eagles concert on St. Patrick's Day 3/17/22 and she told me that the parking situation wasn't that bad. Really! So why was our experience for the New Edition concert so bad?

Even the nosebleed seats had a great view!

It was nice there I enjoyed myself

The remodel turned out great, but let me warn you to eat before you come here for an event cause the food quality sucks. McDonald’s has far better burgers than what you’ll get at this arena.

Wonderful atmosphere and experience overall but they need to make seating larger. People were so uncomfortable because seating is so narrow and small. Had to leave event early due to pain from being cramped up.

Pouring water into plastic cup from a plastic bottle was weird and strange to think about the waste of plastic. Your speakers off to the side of the stage made it impossible to see the screen from higher seats. Other than that, we had a great time.

It's a shame the Cavaliers aren't very good this season. However took my son there after the NFL draft and we had a great time. Covid protocols are strictly adhered to. Maybe ~%20 of capacity. Greg Newsome was there last night which made it cool as well.

Good place My first time on a basketball Game an i like

TOOL at Rocket Mortgage Field House in Cleveland 3/22. Shine on Benevolent Sun.

This was an amazing night out enjoying 1 of the best comedians to ever do it🥰🥰 Downtown Cleveland offers alot of fun&excitement for all😁😁😁😁 Thank you Kevin Hart for coming to Ohio we had an amazing time watching you perform😀

Renovation fantastic. Eagles concert great show. At 67 the 1 an1/2 wait was long . Should have opened earlier. We would have spent money in a restaurant in the arena.

Never a bad experience here! We have attended many events there from basketball, hockey, and Disney on Ice. Monsters games are our favorite. Cheap tickets makes the overall cost more affordable especially when buying snacks.

It was crazy because we had the Indians playing ,prom and the journey playing. I love journey and the new singer messed Steve Perry music up. I was upset and waisted good money

Toured the facility last spring and was really wowed! I used to come here as a kid to watch the Cavs play, it is nice to see that the arena is being updated and modernized to fit the times. Staff was very friendly and answered all of our questions on the tour!

The Q is awesome! I've been there numerous times for numerous events. Concerts, Lake Erie Monster games, Cav's games, and most recently Monster Jam. I've never had a bad experience. The employees are exceptional and friendly, and they make the experience that much better. The staff there is second to none when it comes to first class entertainment. You should at least one time check out the Monster's and I promise you'll go back.

Enjoyed my time there. Was my first NBA game, seeing my Lakers get dropped off in person wasn't so bad :-). Had good food options, beer, vodkas, etc... Place was alive, halftime show was amazing. Parking wasn't the most ideal, and the leg/ knee room you have from the seats aren't the best. However, I will return again!!!

I attended a Cavaliers game back in December. And sat in the club area, which was nice, could see the court very well. Server was courteous and delivered food in a timely manner. The entire staff was very pleasant too, even though I was rooting for their opponent (New York Knicks). It was also A Christmas Story night, and they definitely stuck to the theme. Me and everyone who attended that game, got a cute shirt with a Cavaliers Christmas Story-themed Leg 🦵 Lamp, that I was able to gift to a friend/fan.

This place was incredible! We got a family pack for 4 games plus free Disney on ice tickets. Went to a Monster's Game last night. Everything was great except for the "soft pretzel" that was anything but soft and cost $6.50. A 20 oz bottle of water ran us $4.50 and a Souvenir cup of coke with 1 refill ran us $8.50! Yeah We didn't have to buy drinks and a gross soft pretzel not soft pretzel but being on the ice makes you really thirsty and our little guy was hungry. I would say eat a big dinner before you go to the game and take a purse full or pocket full of hard candies to suck on if you don't want to have sticker shock at the drinks etc. There was a little bit of miscommunication from our rep to us but we do plan on getting that worked out this week. All in all it is a decent place to go I personally didn't like people talking through the whole entire game sitting behind us is one thing to talk about the game it's another thing to talk about so-and-so and this and that and the recipes and just everything I mean you could have just met for coffee. That part bothered me. It definitely is a good time for kids Our son absolutely loved it! GO MONSTER'S!!! Many other things happen at the rocket mortgage field house like concerts, Cirque du Soleil, Just to name a few. The bathrooms were clean and the people were very friendly that work there. You won't be sorry if you go there traffic is a little bit tricky sometimes but parking in the east garage is your best bet. If you've liked my review please give it a thumbs up and I will continue to make honest and open reviews for you Have a great day.

We came here to see the Eagles in concert. Outstanding concert!! There's still a lot of construction going so check for updates before you leave. We parked in a deck for $25.00, open lots a little closer were $40.00. They've done some remodeling, added different places to eat. Seems like there were alot more restrooms too. We had a great time

Took my children to Disney on ice last night and let's just say the experience was not really worth mentioning. We arrived early as anyone should when you have children and need to find seats buy consessions etc. So many people came late, making the show impossible to watch as they were standing and blocking the performance. 2 large groups start fighting a few rows behind us which caused a scene of course. Staff seemed to have a very difficult time managing the crowd. I understand we are all grown adults who shouldn't need their hands held at a child's show but, staff should have stepped up and handled the ignorance with more assertiveness. Will not go back due to the lack of control by staff.

This review is based completely on my comfort. Terrible, seats were so small and so close to wall in front of us. Couldn't move,cup holders digging into legs and hips...we made it through an hour of show and had to get up and leave. Just horrible. These seats are made for middle school children not for a full size adult.i for this reason will probably never return here.

Finding parking was not as easy as I would have liked but past that it was an great experience. Got the high seats and my kids had a blast. The staff was friendly and the crowd was nice to chat with. Food was average but everything was clean and the fieldhouse was easy to navigate. 👍

Had a wonderful time. Everyone was so helpful and pleasant. Great concert.

Went there to see TSO great show. As far as food Beer was cold but could not find a slice of Pizza had to settle for a hot dog. Need more selection and i asked for a tray did not have one are you kidding me? Also if you are going to charge me $60 for parking a receipt should not be difficult to produce. Terrible.

This was my 1st time tonight at Rocket Mortage for a concert. Everyone was super friendly and so nice had the suit (lounge) super clean and awesome amazing views. it was an amazing experience and I hope to visit for another show some time 🤘🏻

Quicken Loans Arena, What a AMAZING place to visit... Seen Metallic February 1st 2019 and was BLOWN AWAY. The Stage setup in the middle of the Q was just perfection. I've seen many concerts here and I LOVE IT. Metallica, Ozzy, Rob Zombie, Rob Halford, Queen, Tom Petty, Cher, Kiss, Bush, Bon Jovi, Journey, Def Leppard, Rush, Page and Plant, Lady Gaga, Elton John, AC/DC, Guns N Roses. Just Amazing. Can't wait till the construction is done at the Q so Arena Football Comes Back.... Monsters Hockey WOOHOO.... Cavaliers. Just fun and with the transition to the updated Q I'M PUMPED. Hope this brings more concerts and fun to an already exciting Part of Cleveland. What Dan Gilbert has done to help Cleveland has been amazing... This is The Land... This is Cleveland. With everything so close and in walking distance one has the perfect opportunity to visit the robust area around the Q. I definitely highly recommend taking in a show. BUT seriously take an Uber or Lyft cause parking around concerts after the show is a joke lol. Take a few moments to appreciate what Cleveland has to offer and the walkway is the most genius thing they every did, Park at the rapid stations and get off at Tower City grab a bite before the show or event and walk over INSIDE out of the elements. It really is nice but could be better if they had a few places to eat open so you could relax and enjoy what you just witnessed All in all The Q and everything around... Progressive Field and all that is definitely worth all the battle of the crowds one has to deal with. For that and that alone is worth visiting Downtown Cleveland. I might be alittle bias as I'm from Cleveland born and raised but Give it a try and I'm sure you will also.

Went tonight for TSO. Good show and most employees were really nice. Only thing I didn't know is that once you're in, you cannot go out and re enter. They have the security scanner at every door so I don't see what the issue was with allowing re entry. Because of this, I would not have purchased tickets at this venue and will no longer purchase tickets from here again. I will also inform everyone I know about this rule before they decide to purchase from here. I work for a large company that offers discounts to this venue and I know they would not like this either.

This was a nice arena and it was easy yo navigate. Attended a concert here and the acoustics were pretty good. I am not sure if it was the opening act or the sound system but I couldn't understand a word that she was saying. However when the main act came out we could understand him fine. It'll be exciting to see it when the renovations are complete.

The land for Cleveland Cavaliers and LeBron James. A great place for basketball in Cleveland Ohio. Good parking space and service here as the staff are always helpful with directions. I enjoyed the game everytome I'm there

the very best place in Cleveland for a home sports game, bring the whole family down for a true game at the field house, get thirsty and have a ice cold beer 🍺 and don't forget to get a hotdog too, what eats is good treats 😀

Cleveland residents are fanatical about their sports. The city is home to three nationally known sports franchises and the one with the most recent championship is the Cleveland Cavaliers. The home base for the Cavs is Quicken Loans Arena, a large multi- purpose facility located in downtown. I visited Quicken Loans Arena when I was touring the Cleveland area in support of my blog, Great Beer Now. Sports and beer go hand- in- hand and I knew the Cavs were playing on the Friday night I was visiting. I knew tickets were available and given that the arena was a short walk from my hotel, I went ahead and made the 15 minute trek on foot, ready for some NBA action. Quicken Loans Arena is a large place, holding close to 20,000 for a basketball game. It is also used for hockey, concerts, and other events. I purchased tickets for the NBA game on the end of the court, about two- thirds of the way up. Most any seat in the house has a good view of the court, thanks to the design. Each row in the upper levels has a good deal of vertical gain from the row in front of it, and that means you will have an easy time seeing everything and won’t have to worry about getting stuck behind someone tall. The concessions at Quicken Loans Arena are many and there is a good variety of foods from which to choose. There is also a nice variety of beer and I didn’t have any problem at all finding local suds. The personnel are helpful and the attentive staff makes sure to keep everything clean and presentable. It adds up to a first- class operation and facility and one I recommend visiting the next time you’re in Cleveland.

First time going to Monster Jam. My boys really enjoyed it. We went to the 1pm show and the traffic was insane. There is sooooo much construction and it's hard to tell what entrance is open. Would definitely leave early 🙃⚠️

Have been here before for hockey games, but a first for a concert. We saw Andrea Bocelli here and, for a classical concert, the acoustics were very good. I was impressed with the staff at the fieldhouse and how attentive they were. The seats were very good, more than enough legroom and wide enough that you are not on top of the person next to you.

Great game day experience, fast service at concessions, ushers we’re great and personable!!!

The Cleveland Cavaliers came back from a 3-1 deficit to beat the team with the best regular season record in NBA history with the first unanimous regular season MVP in NBA history to win the 2016 NBA Finals.

The large indoor venue located just south of downtown Cleveland, The Rocket Mortgage Field House is most famous for hosting the Cleveland's NBA team, the Cavaliers. There really isn't much to see during non-game/non-event hours as the entire facility is closed to the public. It was a lot more fun peeping through the gates of the Progressive Field just across the way.

AWESOME CAVALIERS GAME TONIGHT VS ORLANDO MAGIC MY FIRST TIME UP SINCE THE NEW RENOVATIONS WERE MADE AWESOME WIN GO CAV'S 🏀🏀🏀 2016 NBA CHAMPS 🏆

Honestly good place but im sadd because there are no vegan or vegetarian places to get a burger here.. covid is still here as well every seat was filled i didn't no space...

A great facility, about to get a lot of updates. Pricing for snacks and drinks is similar to all pro level arenas and stadiums. Tons of nearby options for before and after the event. Quaker Steak and Lube at section 106. Outside smoking areas available. Cannot bring in food or drinks for most events. Staff are helpful in getting you where you need to be. I prefer the view from C level seats. The hallways aren't as crowded, the restrooms stay reasonably clean and you can go out into the hallway areas to sit with some soap e and let the kids eat or jump around for a few minutes.

We went to see Trans Siberian Orchestra. The seats were incredible and the show was amazing. We will definitely go back and see them again.

Very entertaining show. Great arena. You can really feel the heat from the screen which breathes fire.

The redesign took 2 years, but it does look different from the original design when it had the two prior names: Gund Arena and Quicken Loans Arena. The new name is from the same company, but they changed their name. It is Rocket Mortgage Fieldhouse, which was formerly Quicken Loans. The building got this multi million dollar facelift after the Cavaliers and Lake Erie Monsters both won the championships in the same year. It looks nice, certainly, but they should have only done this if they won multiple, back-to-back championships. We shall see if all the effort inspires winning seasons from the teams playing there.

It had been a long time since we saw a game here, but the place seems much improved. Construction outside is a little disorienting, but inside all was good. Concession and drink prices are a good bit higher than the bars just outside, but there is a lot pf variety. Plenty of different types of clothing and souvenirs, but only for the Cavs. Let's talk about the people! EVERY worker we met was fabulous - helpful, thoughtful, considerate, pleasant to talk to. My wife (and her cane) was given an accessible seat with a wheelchair ride to it, and the woman returned to pick her up at the end. She refused any sort of tip. Security guards, vendors, etc. all extremely pleasant and helpful, making the visit better.

Very clean and friendly staff had a great time watching the WWE MONDAY NIGHT RAW can't wait to go again

Took the kids to see the monster truck show there and it was amazing! Staff was very friendly the kids had a great time but the only problem was the parking. It is very expensive and it took 30 mins to get out of the garage. My recommendation is never use the garage. Park off site and walk over. Much less of a hassle.

When security says to put away your phone, you don't start recording 'Pneuma', or you get kicked out. These folks don't mess around.

Place was very clean and staff was pretty friendly. Was there for Metallica concert! Place can be confusing but they have people to assist you where to go everywhere.

First NBA Game. The Cavs do a fantastic job at entertaining the fans! Newly remodeled and it is beautiful! Fans got to shoot free throws after the game which was very cool. Very impressed by every aspect!! We are now Cavs fans since Pittsburgh doesn’t have a NBA team.

Easy to get in and out, lots of places for food and restrooms. A great experience overall.

We went to see Disney on ice! Every staff member was incredibly kind! Every one from the guy directing traffic into the parking garage to the ticket scanners to the concession stand staff!

Very nice venue for concerts! Theater box seats were fantastic and the food and service was good too.

How is a great time. Family atmosphere. Excitement and such a clean facility with a lot to do. Just bring some candy in your pocket so you don't have to buy here. 😁

Saw Tool tonight. Only way it could have been better is if the seats had a little more leg room.

My wife and I went to watch game 4 of the NBA finals and had a great time. The arena was pack and the crowd was alive! The arena didn't offer much as far as choices for food, entertainment and shops but they did a great job offering attendees free shirts,towels and light up bracelet!! Fans were a bit rude with us being fans of the opposing team butg overall were fun to be around. Only complaint is there is absolution nothing to do once the game was over. The area is dead and is in need of bars and restaurants

Nice place, pricey food n drinks. Seating wasn't too bad. We sat at club level and it was very confusing to get to. We missed a quarter of the game just trying to figure out where our seats were. No obvious signage posted and we asked several staff members who had no clue and others gave inaccurate descriptions. Finally an officer directed us correctly.

First time coming to this venue for WWE Monday Night RAW. It is very nice and the staff was extremely friendly and helpful. Can't wait to go back again! Thanks for an awesome night!

Extremely over priced. Water 4.50 beer 11.50 I honestly didn't notice what the big difference was except for the hideous splashed paint on the Louisville walls. However the courtesy desk and ticket takers were very pleasant

My husband and I attended an event last night and we had the best experience! It has been a few years since we visited RMFH. Everyone was so friendly and helpful. For starters we grabbed dinner before the show and unfortunately part of it ended up on the floor. Before I knew it, two of the attendants rushed over and asked if I was ok, started cleaning it up and replaced what fell on the floor. We had floor seats and were in line to get seated, we didn’t realize you needed wrist bands so we had to get out of line to go get them . Because of the organization and efficiency of the wonderful staff we were back in line to get seated in less than five minutes. We plan on attending a few more events and are looking forward to returning very soon! Thank you everyone for making our experience a great one!

Was there for a cavs game. Guest services was incredibly helpful. Food is just insanely expensive. Great time.

Cavs vs T-wolves.. came up a little short, but I love how hard the Cavs play. RoMo Fieldhouse is fantastic. Love the upgrades.

Great place for concerts. Only bad thing is traveling to and from is a drive for me. February 1, 2019

Wow! First time out for a big event since the shut down. I was so happy to see that security was still very important. The check in staff were quick, friendly and efficient. Everything was clean and there was no wait for a restroom and plenty of sanitizer when needed. A bit of a line for food, but that will happen mid-show, so its nothing I was real worried about. A nice, clear view of the floor from the 230 section as well! I have always liked going to this stadium and I'm happy to say I'll be back again! Enjoy you guys, our city is BEAUTIFUL!

Went to hear Lou Ingles, of THE CALL at the "Q". Fabulous music, messages by many Spiritual Leaders of Cleveland area. Bringing the African-American and White communities together

It was a great experience to watch an live NBA game. I bought the tickets online and got into the arena by scanning my phone,which was really convenient.

Beautiful arena. We really enjoyed the Cavs game and look forward to coming back.

It's been a while since I've attended the cav's game but the experience was absolutely awesome.

We had a great experience there at rocket mortgage fieldhouse. Every person we came in contact was very friendly and very helpful, it was a true customer service atmosphere. And of course Eric Church and Joanna Cotton, AWESOMENESS in a 3.25 hour concert. I just don't know how they do it.

Went to quaker state and lube and those were the worst wings in America I feel like that I need my 25.00 back and then some!

Took the family for Monster Jam 2021! Clean facility, staff was courteous and helpful. Parking has definitely gotten much better than years past. Definitely recommend the trip if there's an event going on that you're interested in.

This is a great stadium. All of the seats are good. We sat in the corner of the second level and had great views.

Had a great time! Friendly staff. Lots of interacting with the fans, which is fun:)

Rocket mortgage fieldhouse is one of the best facilities around. From staffing to the actual show, I've never been let down. Always a helpful usher around every corner. And cavs basketball is always a good time.

No leg room in your seats at the mobster game. Willing to pay extra for seat with leg room but it's not offer.

The suite was fantastic! The staff was amazing! It's not just basketball, it's a production and they do a great job!

Great venue for concerts and sporting events! Looking forward to the completion of the renovations!

Best place to enjoy the match of Cleveland cavaliers is on their home turf.Lots of crowd during matches.securitg is worse.Food is also very costly.

Love the new look of the Q..now called Rocket Mortgage...my first time going enjoyed and had a good time!

Great seats awesome show, Monster Jam was awesome too!!!

Awesome experience!!’ Let my school head out on the court after the game

Love the renovations. Cavs will be the team to watch for in coming years

Clean, easy to get to. However, not the friendliest workers. Unless I just ended up at the wrong snack stand.

We had such a fun time with our girls watching Disney on Ice!

Great concert, but WiFi weak. Parking is insanely expensive.

Excellent employees for every event I have seen here, arena is always clean. Its real easy to get to the arena, even faster to get out. B Spot isn't open for every event, but the wing place will do if you need more than general arena goodies.

Got to watch the CAVS beat the Brooklyn Nets at the Q last night with my son, his mother and a friend of his. Always an amazing experience there. The staff is super friendly no matter where you interact with them at the arena!!

I've been here for plenty of events. It's alright. The speakers are often a bit too loud for sporting events, to the point that they hurt. I feel like I shouldn't have to bring earplugs to a basketball or hockey game. I also got a pretzel on my last visit that was stale and chewy, which was sad.

Had a great time, the food is kind of expensive and the quality could of been better...

Love the Rock!!! Plenty of great times watching the Cavs Win.

Bit cramped, would have been nice to have more screens to get a good look at the show! New Edition Jodeci & Charlie Wilson show.

My friend and I had a problem with downloading our tickets we bought for the Rock and Roll Induction Ceremony on Oct.30th. Chris at the Rocket Mortgage Field House box office when we called and Toni at the box office when we arrived at the venue went above and beyond trying to resolve our issue. Really great customer service.

Took my 16 year old son, wife and 18 year old daughter for our first trip to a Cavs game.

Had a great view from our seats but the seats are definitely not comfortable. I feel bad for anybody that is tall having to sit in those seats.

The renovations have made RoMoFiHo THE premier entertainment venue of the Midwest.

Don’t sit club level for a concert !! Specially portal 48 . There one place to get beer and they were out .. there’s no other pace within 300 yards . Whoever designed this place needs fired !!! I’m gonna miss the whole show ! Thanks !!

What wonderful staff!! They are accommodating, invested and a cut above. I needed wheelchair assistance and they waited on me hand and foot. Water is not available, even bottled, which makes an event difficult. Also, parking is a bit of a nightmare with mobility issues. We needed to reach our party directly across from the stadium but the building is sectioned off, which made a rigamarole out of meeting up, with restricted access. I was in the handicapped section for graduation which was not wheelchair accessible. Mobility was tough but again, staff was excellent!

Went here to see Friday Night Smackdown and was happy with how smooth and normal it felt to watch a live event. The only hassle as an out of towner is parking. Arrive too close to start time and your fighting with the Guardians and Jack Casino crowd. The food, the service was on par and no one seemed to notice it has been a year and half since having live events with live crowds. The energy was seismic and the show was top notch with production and fireworks. Definitely returning, just have to find better parking or leave earlier.

Really impressed by the new technology! Big screens and virtual walkway are something to see! Also, local school balls wall by Ohio lottery hits home. Found our local School😀

A good venue for a big event. I just wish traffic wasn't such an issue.

It's a state of the art arena, very modern with one of the biggest sporting screens in the U.S, also it's the home of the King! There's a great team store in the arena as well.

Came here on donated tickets to make a wish. Had a great time. Everyone was friendly and helpful while they directed us to the correct location.

Nice facility. If you have the opportunity to upgrade to the meals-included packages, it's well worth it.

CQL. Cleveland Quiddich League @ RMF.

Trans Siberian Orchestra was amazing. Rocket Mortgage is beautiful. Everyone was so nice and helpful. I will be back

Nice arena. Very friendly staff at the cavs game. Concourses are small and tight. Big screen is huge. Recommend club level for nba games.

Incredible renovation! Can't wait to go to a game!

Had a great experience! Went for the Carrie Underwood concert- the staff was great, the remodeling looks good, bathrooms clean and in great shape, nothing to complain about.

Would have been even better with a win, but all in all, even despite renovations great atmosphere and good time spent with my son!

Attended an event at this facility for the first time this past weekend and had a great experience. All the employees we encountered were friendly and very eager to help. Will definitely come back again for future events.

Super friendly staff! Came here for an Ed Sheeran concert, and really enjoyed the customer service.

Love the q. Still nice facilities and great helpful staff. Always a bear to park but its a sporting venue so thats pretty normal. Go Cavs!

Great venue and they're doing some upgrades this year. However good prices on food is still horrible eat before you get there.

Great arena to watch the Cavs play. Love it!

**plz dont put your foot on the seat in front of you. So disgusting and uneducated. The woman next to me did that and said sorry when the guy saw that and sat down. Then with the guy gone, she put her dirty feet on the chair again. It is to rest your arm not your filthy feet. Anyway, the game was so funnnn. Stephen curry!! Just make sure u arrive soon enough(2h before?) And find a parkin lot with affordable fee. I parked a few min away for $15. The one right in front is $40, crazy!

We went there Friday July 23rd for Smackdown live WWE. The staff was very friendly and was good about us asking directions and actually taking us to our seats. Was a great experience.

Cavs won tonight! 1/17/22 MLK day ! Snow storm day ...a good day .

Cavs draft party was pretty cool. Got to shoot on the court and I am hoping Evan Mobley is good for us. Also excited for the 2022 all star game here! Go Cavs!!!

We went up to the field house for my nephew's graduation. The indoor part was very nice. At the end, they ushered all the graduates out side in light rain which quickly became stronger rain. The security guard told my sister that he would let her back in once she found my nephew. But they would not let her back in. We parked at tower city and we used the underground walkway. We wanted to walk back that way, but security would not let me walk that way. We did not wear jackets and did not have umbrella's. The security guards were rude and just interested in getting people out of the building. I also had few thousand in camera equipment that got wet. Horrible experience.

Had a great time here watching the Cavs play. Try to get there an hour earlier for parking and to get through the crowds!!!

Had a Great time watching the Cavaliers!!! The only downside is the cashless policy. I get it but you can only exchange your cash for the gift cards while the box office is open. They don't leave the box office open for the whole event. Therefore, souvenirs for the kiddos will have to wait until next time. Go Cavs!!!

A great place to catch a favorite local sports team and other passing shows. Go Cavs!

A great experience. The cashless facility business is sort of ignorant. Cash counts, and it isn't going anywhere. Social democracy will not succeed in America.

Slow getting in and come very early because traffic and parking can be a bear.

Great venue with updated and modern food and drink options. Great atmosphere for NBA games with plenty of options for kids and families. Also great for concerts.

Parking was accessible, close to the arena. Inside was very modern and clean. Entertainment was sub par, not super exciting. The team is not good. Most upsetting. We purchased tickets for my daughters birthday to see her favorite player. He was injured 2 days later and could not play. They would not allow me to attempt to resell the tickets so I could do something else with her. Terrible business and extremely upsetting. I am pretty sure I will never go to this venue again.

They put on a great show from start to finish. During timeouts, halftime etc. Great family experience.

Great time at our first Cavs game.

Super easy access. Great customer care. Fantastic experience!

It was great except they didn't take cash so no food or drinks

I took my 7 year old son for the first time.... It brought tear to my eye to see the joy in his face.... Everyone was so nice and helpful... Thank you Rocket Mortgage FieldHouse. You have given me a memory that will last a lifetime... Go Cavs! D.J.N.

Great allstar game and great performances. Loved it

The seats are to close , uncomfortable and it was difficult to walk through the rows .

Loved it my first time at a NBA game

Waited all of 3rd qrt in the team shop because they had one line open. This stadium has been traaassshhhh since we lost lebron.... Again.

Really nice, modern sports arena in which to enjoy basketball.

Loved game 3 with the warriors and calves and everything there was great

Service was fantastic and everyone from security to the folks serving food were super helpful. Plus the Cavs won. A good time was had by all

We love the upgraded Rocket Mortgage Fieldhouse! Beautiful building, amazing food, and not a bad seat in the house!

One of the best music venues I've been to. The staff let us inside the building a bit before doors open due to the freezing weather. I could not express how much I appreciated that. The staff were equally professional and friendly. I would enjoy coming back here for more concerts.

Love coming here always clean and friendly staff!

Impressive job done with Covid precautions (limited capacity and spread out seating). Felt much safer than I anticipated attending an event for the first time in a long time at the Cavs game.

Everyone was friendly! Workers helped because I'm wheelchair bound which was greatly appreciated. Venue was easily accessible.

It was amazing, everyone acted so professional, well guided. You go Rocket Mortgage Field!

The new front door to the CLE. A great job on the renovation!

If you haven't been here since the major rehab you are missing out. You must see this. I am so proud of this place. Can't believe it is in Cleveland. Great job! Delicious food and beer selection. So much more to do than just watch the game. Check out the shops and picture opportunities. So much more roomy when you first come in. I was very impressed. Can't wait to return. With the new lower prices there is no excuse.

The Ledgends lounge was awesome. Buffet was exquisite. The food was so delicious. The wait staff was very pleasant and helpful. The seats were great. The glass partitions added a nice touch by creating separation from your neighbors yet allowing for interactions at the same time. The golden pass parking allowed for easy access to the arena from the parking garage. Literally out the car and straight into the building.

Very nice place well kept up in the parking garage with been really good condition

Great venue to see concerts or catch a game (Cavs, Monsters, Gladiators, NCAA tournaments, and more). From my experience the venue is always clean and the staff is very friendly! They also have a nice variety of choices for food and drinks.

Nice venue. I'd definitely see another show or game there.

We had an excellent time, our seats were already great but having the giant screen is so awesome, it's easy to forget to look at the actual court. We love watching all the entertainment, dancing dads, drummers, Cavs dancers and the mascot show is really cool too.

It is always a great show at the Q. The staff are helpful and professional. The directions to our seats were helpful and the signage was consistent. There are plenty of accessible restrooms, which is helpful with children. Never been there for a basketball game. It is a great venue for what atching Disney On Ice and other events.

First Monsters hockey game. Had a good time.

Always enjoy watching the Cavs play. The staff is very helpful and friendly.

It is now a top notch facility to see events. Doesn't matter what event. The staff and the arena will not disappoint.

Just recently went to a monsters game here, awesome venue with great staff. Like a lot of other sporting venues, the food and drinks are very expensive typically. They do however, have special days for things such as $1 hot dogs, great time for the family

Recently a friend of my wife's who has season tickets for the Monsters invited us to a few games. I had not been to the arena since early 2010, right before Shaq got his hand broken by Big Baby and I was in the nosebleed section then. Needless to say, that was a long time ago. This time we were in the Westfield Champions Club in a newly renovated arena and I was thoroughly impressed with the place as a whole. We had good food and drinks and the seats were fantastic and comfortable. I am a big guy, so I can appreciate an ample seat. Overall, I was really impressed and thought it was cool that you could get to the parking garage without going outside and it wasn't too far either. So while this is a slightly narrow review in overall scope, I was pleased with my experiences there recently.

Could you stop with all this fake pandemic nonsense. No one cares about "covid" anymore.

It's a state of the art arena, very modern with one of the biggest sporting screens in the U.S, also it's the home of the King! There's a great team store in the arena as well.

Renovations are great. Just need a better team. Come back LBJ

Came here to see my OKC Thunder. Nice view good food.

Great place. I went to a Cleveland Monsters game tonight and it was amazing.

The changes are incredible. You can feel the excitement around the newly renovated arena. World class venue. Can't wait to see the first game there. Took a tour today and I believe the "ROCK" will be a world class venue. Congratulations to Dan Gilbert, the Cavaliers, the Lake Erie Monsters and the whole city of Cleveland.

It was awesome. My first and not last time there Smackdown was all that and some we had a great time.

That was awesome! Workers were friendly and helpful. Bathrooms were clean. Outside area were well lit. View of the stage was great even from our seats. I wish we could have sat closer. There were plenty of open areas.

Its beyond beautiful so many bars and restaurant I absolutely love it 👍🏾👍🏾👍🏾👍🏾

No place to breastfeed your baby if you need to. Seat are very close together.

Was there for the first time on Feb. 7th. Nice arena and a good place to watch a hockey game. VERY clean and the staff was VERY friendly but I got a minor case of food poisoning from the hot dogs....UGH. All in all it was a good time though and I hope the Monsters can turn it around this year.

Went to see the Cleveland Monster hockey game, Parking lots a little confusing to find but well staffed for only 10.00 dollars. The arena was clean and very well ventilated, the restroom was clean and stocked at least for half of the game. The ticket staff and the arena staff very, very friendly, security in the arena was everywhere which is great.

Have been here for many events including Monsters Hockey games, Disney on Ice, Panic! Concert, circus, etc. The service never fails to impress. The staff is very friendly, interactive and overall amazing. I give props to these people going through all the Cleveland event chaos. Great job!!

This arena is absolutely immaculate. The bathrooms are clean, the seats are comfy, the atmosphere is crazy! The jumbotron is absolutely amazing, it's huge! The water and food is incredibly overpriced though (4.50 for a water and 7.50 for nachos). The renovation for this arena for exterior is going to be very futuristic and modern, and it's going to be a treat to see for any sports fan to see. Going to a game here is a great experience for family and friends and I strongly recommend, even though my Magic lost to the Cavs.

Always have a good time there either with my family or with the guys. Two best nights I had there were 1. game 7 watch party when we won a championship. Will never forget that. 2. 12 rows from the octagon when Stipe won the belt. Great memories.

Toto and Journey concert was amazing!

Very good facility. Not a top notch venue as its showing a little design age, but all in, a VG place to see an event.

I went there many times throughout my life, most recently was for a Hockey game. Hockey isn't as cool as the first time I went, the Monsters have been kinda weak lately. The actual building and inside are really nice, it's a nice stadium. Honestly though I've never understood why they have restaurants inside like, around the rink/court, since you need a ticket to get in, and most people would be watching the game. I guess if you get there early? I assume the Quaker Steak is the same price as all of em, but the other stuff can't be cheap considering the location. Regardless, it's clean, it's decent temperature, if you're in town and are reading this, go ahead and catch a game of something if you can.

Love the new redesign. Hospitality is impeccable.

Even after 20+ years the arena is still in good condition the staff knows what their roles are and are very helpful. Constant upgrades have brought in new food and drinking options (caution all stands not open for every event) Good but not elite sidelines for sporting events. Decent acoustics for concerts but sometimes sound is lost due to the size of the venue.

See performances there all the time, leg room isn't terrible and the acoustics are pretty good.

I had a great time. The only bad thing was the confusion with getting in because online it said Gates will open at 6 for the games on the weekends instead they pushed it back which was okay. But it was crowded and the entrance we went in could only hold so many people. Other than that it was an amazing experience.

Went to see TSO and had a great time. The energy was high and my kids loved it! Would recommend this venue to anyone. If you are the type to drink beer at such an event, be prepared to spend $11 to $13 for a beer. Don't bring any nailcippers or files, they will be confiscated!

Clean, friendly, efficient check in, delicious food, great entertainment

Really good experience going to see the Monster Jam event today. We parked in the East garage which is connected to the arena, and our sheets were very easy to find. Very nice arena, clean and family friendly.

Great experience! Nice stadium. We enjoyed a lot

Been here for hockey, basketball, indoor football, monster trucks and multiple concerts over the years. It's a solid venue! **As of this review (March 2019) the Q is undergoing a huge renovation. Keep in mind traffic changes before and after an event. ** The seats inside the Q are pretty standard. I'm 6'3" and the legroom is acceptable. However, after a concert or sporting event, they can become a little uncomfortable. Each seat has a cupholder that is in front of you attached to the next row of seats. Be careful of your drink when people have to pass in front of you. They might accidentally kick your drink (hasn't happened to me). There are lots of concession options inside the Q. My biggest gripe is the price of these. I believe a bottle water is over $4! Plus, you don't even get the bottle. It's poured into a clear cup and then given to you. I assume this is from people throwing full bottles around during events. The staff at the Q are always pleasant. Very eager to help you find the best way to get to your seat. I've never had a bad experience with a staff member. There's multiple choices for parking. Two lots are directly connected to the Q: The JACK casino parking garage and the gateway east garage. The JACK one is always too expensive, so gateway east is my preferred garage. The Q is also a few minute walk to a lot of excellent downtown Cleveland restaurants. This is perfect for grabbing something to eat before an event. Overall, this is a great multipurpose venue and always enjoyed the events I attend here

Loved it there the people that are there to help you and assist you I must say they went above and beyond expectations!! Hands down the staff at this establishment made me feel like pure royalty I loved it thank you for showing us how Cleveland does it!! They'll make sure you feel right at home!! We will be coming back to see another game!!

Nice place! We went January of 2019 for Disney on Ice. The cost of a refillable plastic cup was 8.50 and a kosher hot dog 6.50. Our seats were second tier 101 section but we could see everything decently. It did mean that second tier kids didn't get picked to go on stage nor did the actors come up that high when they came into the seats. I really enjoed myself. Note we parked in a small lot about a block from the media door--cutting through the parking garage on foot for 10.00.

This stadium is huge! I went to a Tool concert and was able to see the performance clearly! The only downside is you can bring in water bottles and they out your water in a cup because people threw their drinks at the stage (different show). The prices for alcohol and food are expensive.

This place was massive...I believe it holds 35,000 people! It was easy to get around in the arena. We went to see Elton John there, which was wonderful. Security guard that read the code from my phone to enter was not very friendly. Prices seemed normal.

Great Venue! Would go again for sure!

Went here for a Cavs game. The arena felt well-designed and I appreciated the nice comfy seats on the top level. The Humongatron made for a great experience. The special effects and sound system were also top notch. The food options were also great and cheaper than most arenas. But most importantly, the fans were fantastic. I would definitely come back to the Q!

Great venue for all, many options for food and drink, convenient location and excellent time.

Had a great time at the TSO Concert. Only problem was with parking. Traffic was so backed up that it took us 45 minutes to move 3 miles from freeway exit to the parking garage. Cleveland Police need to figure out a better way to direct traffic.

My family and I went here for the 8pm TSO show, which was an amazing show except for the extremely loud group that was in the loge behind us. There were at least 7 rows down and 10 seats across that could clearly hear their conversations even while there was music going. Two people for sure complained to ushers but there was apparently nothing done as the disruption continued the entire concert. Very disappointed that Rocket Mortgage Arena would allow a handful of people in a loge to diminish the experience for 70+ other people.

Went to 2 concerts recently and the experience was fantastic. I've recently had some issues with mobility and they did everything they could to accommodate me. The staff at the counters for food and drinks were polite and efficient. Great experience..

I have attended sporting events as well as concerts at the Q. The staff is helpful and professional. Things move quickly, from lines to vendors to getting to your seat. The food options are fantastic. There really isn't a bad seat, although some of the upper upper ones make you feel like you could fall to your death at any moment. (OK that's a little bit of an exaggeration)

Great facilities. Staff was friendly and helpful.

I really like the way they revamped the stadium. It seems so much brighter inside the building, and the choices and amenities that they have now are fantastic! Only four stars because of two things; the expensive food and beer, and the very small restrooms.

We took my 5 year old daughter to see Disney on Ice. It was fantastic. I think they touched on 6 of the newer movies, all the hit songs. Great stuff, definitely entertaining. Stay away from the souvenirs if possible. $$$ We splurged a little since it was her first time.

Great entertainment venue a must see!🤗🤗🤗

Good arena for an event. The food could be upgraded. Not everyone wants to eat burgers, fries, popcorn and basic fast food. The staff at the vendors booths were uninspiring and downright rude at times. The people working otherwise in the arena were lovely.

Had a great time with the family thanks wifey

I love Quicken Loans Arena. The staff keep the place very clean & are so friendly and helpful! I talked with Wanda @ the Dip 'n Dots station, so kind & sweet. The Monsters game was jam-packed w/ action. Love hockey! (My son's middle school got to sing the Canadian & our beloved National Anthems). Wonderful night enjoying family & friends.

Had a Great time, Thanks CPW for the Great seats.

Nice place easy access off the highway we was there for Disney on ice would have given five stars but my tickets on flash seats app said 7pm to 10pm but was over at 9pm and all Disney merchandise was expensive I paid $18 for a slushy in a olaf cup otherwise great show and great place

I’ll start by saying the Cavaliers are absolutely my favorite sports team to watch. I’ve seen many Cavs games here and the atmosphere is always amazing. They go all out when it comes to putting on a show. I’ve also seen a Bruce Springsteen concert and I was pleasantly surprised with how good the acoustics in the room were.

I love all what it has accomplish over the years. It's a fun place to work and they have all kinds of events/concerts for your enjoyment. If anyone has not been to the Q, need to stop and look forward to seeing what's inside. Nothing but The best

Went to culture tour New Edition Jodeci and Charlie Wilson

We had a blast. Staff was extremely friendly and courteous. Go CAVS!!!!

Went to go see the Cavs play and are from out of town. Wanted to buy a gift for the kids after the game. They made us go down the stairs and then the security guard wouldn’t let us back into the store! We even had our tickets. Good luck when the Arena has to down size because they don’t sell tickets anymore. Maybe you should of taken my money.

Great time! Loved the new food selections

The venue is beautiful. The staff was pleasant. Parking was cheaper than expected.

Love the Q! We went to see the Trans Siberian Orchestra. Great concert! I only have one issue with this arena and all others, they need to space the seats better so you dont fall on people trying to get to your seat. Not enough room to walk and everyone has to stand up for you get to your seat. Not convenient for anyone, especially any elderly that want to take on a show.

my frist time there. the building is amazing

I have a hip surgery pending and tickets to see Luke Combs wayyyy up at the top. Jen at guest services has been AMAZING! The level of care and understanding is astounding! Not only were our seats relocated to accommodate my severely painful hip, guest services will meet me at the curb of the venue and help me in. WOW, just....wow. So thankful!

The venue isnt bad, pretty clean a little on the expensive side which is common with event especially popular events. The only problem I had is the lady at the ticket booth was extremely rude and got aggressive for no reason. I was thinking things was going to be fine tonight but so far she has ruined the mood, she is the main reason I have voted the venue to 2 stars.

Great NBA venue- clean, well laid out and easy to enter and exit.

The opportunity to see LeBron James play in all of his glory is definitely worth five stars. However, the parking near the stadium was ridiculously expensive. The food options were plentiful but not very exciting. You can get a good seat from pretty much anywhere in the stadium so that's appreciated. Even though I had nosebleed seats I was still able to see the action clearly.

Having cup holders built into the seats would have been a nice thing. I spilled two of my very expensive $10 beers because of that. Otherwise it was a great concert with a great sound system.

If I have tickets for seats, why can I not sit in them? Currently at the monster jam event with 4 kids under 5yo, and we are sitting on the floor outside the stands. The pit party is a circus and can't even get to anything down there because of the crowd. Should be able to sit in the seat I can here for.

The Q is a classic venue of Cleveland. You can almost taste the excitement in the air no matter what event you're at. Cleveland sports has a hold on the city like nothing else does, and the atmosphere of the Q adds to that mood. Food and Parking, as expected, isn't very cheap, but the experience has yet to disappoint.

Amazing!!!!!! My first time at the Cavalier stadium. Love seeing different teams stadium. Staff was great, energy was great, overall an amazing time. Will be back for another game another year. Thank you Cleveland, until next time ✌️

I went to see Genesis for their final tour. They put on a great show, as always. So many of their songs took me back to the mid 70's, where I discovered them. Their music and visual show, takes you to a place where fantasies live. They were all amazing and Nic, Phil's son, was the perfect person to fill Phil's spot on the drums. Even though Phil is in pain, his love for his craft, propelled him to give quite a performance. Kudos to Mike, Tony and Daryl as well. I know what I like and I like what I know; especially. a Cinema show. Thanks for another special memory. Everyone at the venue was helpful and kind, from guest services to all the personnel guiding you to your seats. It is obvious that the staff employed there want your experience to be positive and enjoyable.

Friendly staff First time on a basketball arena Loved the experience Would definitely go again if I have another chance

Seen Harlem Globetrotters. Fun for all, entertaining. Had difficulty understanding the vocals. Ball handling was awesome. Giant Globey was hilarious🤣

Love the stadium and all of the events. Aesthetic is amazing. All of the things and staff and people are great. However the food is always subpar. No matter the restaurant it is always just ok at best. Also like any stadium the food is overpriced.

The NBA Draft Party was ok. It seems like the Wine & Gold members are getting just the basics now. 🤣 We got tickets to the Draft Watch Party with "free food." We get there and it's a big brown bag with a few "snacks" (water, rice crispy treat, humus, and popcorn). I guess that counts as free food!🤣 The events for the kids on the floor and the court were cool. Ahmaad Crump will always get you going and pumped up! Moon dog and Sir CC are always great and full of excitement! And, saving the best for last, and the reason for more stars in the review....I have to say I am in LOVE with the new look!!! Everything is updated and simply amazing, from the outside to inside!! Way to go. Looking forward to getting my games in this up coming season!!! Update: today was an amazing game against the Lakers!!! The atmosphere was incredible.

Easy access, more spacious with the added areas, and great food and beverage options. Would have been more fun if Joel Embid had stayed home.

Had a great time with the family. Nice facility and helpful workers. Parking can be a bit confusing.

Cheered for our Cavs at the game and we loved every moment! The dance team, fantastic fans, the players, moon dog, and our sexy seats made our night memorable!

Parking was a breeze for Disney on Ice at Rocket Mortgage Fieldhouse. Maybe one of the best experiences in the Fieldhouse. Lines were tolerable. Security was quick but efficient.

This was our first time going to this arena on a date ❤️. The security check points were efficient and the was plenty of staff guiding foot traffic to the bleachers. Servers and bartenders were nice. The video and audio quality is top notch! Will definitely come back.

We watched the Cavs vs Clippers and it was a good game. Had a blast!

No screens and all my pictures cut off their faces because of the light bar. It’s a concert would be nice to see from every seat, or don’t sell the tickets

Looks great with recent renovations that have been made. Have been here for a Cavs game and Monsters game this year (early 2022) and staff was always friendly when entering the arena. Definitely think this location makes for a great experience for everyone

Great game! Wish we won but awesome time with friends and family

I and my friend came to Cleveland for the first time, and also last. The majority of the city's people are extremely rude. Unless they are working for tips don't expect anyone to be helpful...Rocket Mortgage stadium was pretty bad in this respect. The city looked beautiful and we wanted to explore but at the end of our 3 day trip we were happy to say good bye! We left at 5 am just to get out early.

It was an easy process getting through the gates. The ushers were helpful in finding my seats, also when I appeared lost finding my area. Bathrooms were clean. Drinks were pricey, but food was as expected

Arena is clean, modern, and has a good variety of food and drink vendors. Picture from section 123, row 14.

The concession stands were the worst I've ever seen, you aren't allowed to buy water in a bottle once you pay your $10 for water they literally give you a cup no lid no straw.. Horrible any drink your order is the same way. The seats are so ridiculously small maybe a six-year-old could sit comfortably.. and don't get me started on how small and few between the restrooms are for the size of the building

Hi my Daughter and I went to see The Culture tour. New Edition brought the house down performing all my favorite songs. Rocket Mortgage Fieldhouse is a Beautiful place the Acoustics were Great and the seating is comfortable. Yes I would attend other activities there.

Great event and fun experience. Plan ahead and leave since parking is a nightmare. One place near the event charging 60 dollars to park and another place close to the event charged 10 dollars but took forever to leave from there. Friendly workers here.

Amazing for concerts. And sports. The Cavs games are so much fun also tons of food on the inside if you find the local restaurants pact burgers wings beer they got it all.

My daughter got tickets for New Kids on the Block. Long story short, when she & I got to the concert, we were told she had gotten scammed & the tickets were no good. Without even asking, we were given 2 tickets free & told to enjoy the concert. What great customer service! They certainly did not have to do this for us. They were not responsible for the scam. I can't thank them enough!

Pretty nice facility. RocketMortgage needs to dissolve and be banned from operating ever again. Walking to your seat is a little bit scary because there's not a railing or anything between you and the row of seats in front of you, so if you trip or something, you are absolutely going to tumble down at least a row or two of seats below you. That said, there's not really a bad seat in the facility. The seats are positioned on a very steep vertical rise, so even if you're in the very top row, you're looking down more than out, so you're not all that far away from the floor. There seemed to be many options for food and stuff, and I'm sure it's all obscenely expensive but you kinda expect that at a venue like that. I really hope they do something about the lack of protection to keep you from taking a really nasty fall, before someone(s) gets hurt or killed.

Went to Knotfest and may I just say to whomever planned this event, bravo! It could not have gone more seamlessly. Lines went really fast, everyone was REALLY nice and enthusiastic, and traffic leaving the city was incredibly smooth. Honestly can't believe how wonderfully this event went.

I am very happy to watch a Cavaliers game live. The atmosphere in the arena is very good. Every audience is very excited! Every employee is very enthusiastic and very happy to feel such a strong basketball atmosphere here.

It was GREAT! I never was at a basketball game neither was my wife that I married from the Philippines she went crazy, because she loves the Cavs too bad she couldn't meet some of the players now that would have been an experience of a lifetime, we are going again this Sunday, Again we had a Very good time 🙂🙂😊 she had such a big smile on her face.

I would give it a 0 if possible. They take away paper tickets to control every aspect of sale and resale for profit. They charge exorbitant fees and service charges. They are now making you have mobile tickets so you have to bring your phone to the arena then forcing you to put it in a bag which adds for long entry lines into the venue. We waited a half hour longer than normal. then they have to unlock your phone before you leave the venue at more inconvenience to the ticket holder. Heaven forbid you have an emergency or someone you know does where every second counts. Notice how water fountains are far and few between so you have to buy water. All about money and profit and the taxpayers built it.

Attended the New Edition concert on March 4th. Concert performers were incredible. Lots of energy, legendary DJs, great singing- true performance!!! Now, the traffic to get in and out of the facility was ridiculous. We arrived an hour before the show and still missed 45 mins of the show because of poor planning by the arena staff and Cleveland police to direct a smooth flow of traffic. Same inefficient process to get out of the arena and parking garage. We didnt leave the garage until 1hour 30 mins after the show because there was no effective plan to direct the smooth flow of traffic. Absolute mess. Get it together operations staff!! We paid good money to help our city's economy and enjoy a night out. Proper planning is necessary!!

This is an amazing place to go see a event. The staff was helpful and friendly. We didn't get there early enough to do a little shopping or grab something to eat. Hopefully next time we will. Go Cavs !!!!!!

If you used to call this place the "Q" or the Gund Arena... its time to pay it a visit for a pleasant surprise. You are well overdue! The renovations performed provides a beautiful place for concerts and sporting events. Very modern, colorful and illuminated. Covid guidelines are in full effect. Plenty of sanitizer stations. Masks must be worn and ushers have signs reminding you to wear them. They will approach you and ask you to pull your mask up.

DO NOT purchase anything at the Cavs Team Shops!! Spent $78 on a shirt for my daughter. Apparently they sell "irregulars" because the fit was terrible. So poorly made for a Lululemon shirt. I've called and called and called and emailed and emailed and not one person has responded to any of my messages. How disheartening especially considering my husbands company spends a lot of money on club seats!

Easy parking, comfortable seats, and decently priced snacks and drinks. What more could you ask for at a hockey game? Maybe your team to win, but we still had a great time. Great show honoring Veteran’s too!

Came to see Tool. Literally the worst sound quality of any concert I've seen in my entire life. That is not an exaggeration. Couldn't even hear the lead singer because of all the bad distortion drowning everything else out. Totally unacceptable. I will never come back here for another concert. We pay all this crazy money for tickets these days and what's the point if you can't even hear the band properly.

Great place for a show but you have to your drink cup of water with out a lid. No bottles allowed. Weird.

What a great place to go and catch a game or a concert. The update that they did is beautiful. Some of the staff at the concession stand up by section c116 was rude during the Carrie Underwood concert. They didnt have enough hotdogs, or pretzels ready. Then they smothered the nachos in so much cheese that the chips were soggy.

Saw disney on ice roadtrip adventures recently. GREAT SHOW ! I took one star off because the food and "souvenirs" were outrageous ! I bought food from Quaker steak. Burger for my son was overpriced but he ate it. I ordered wings for myself and they were disgusting. I ate barely half and threw the rest away. Random drink/popcorn place is okay .. also pricey. Lines were very long especially at intermission. The customer service also wasn't the best for the food workers. Other than the prices of extras being way too high everything else was great. We had awesome seats and the kids LOVED the show. They really did an amazing job !

Been to a bunch of Cavs games when LBJ was around. Cool place. easily accessible if you live in downtown. Good atmosphere. Clean place. food is good too.

For my first time going to see the Trans Siberian Orchestra I liked it. It's a Rock feel. They sung Christmas songs and narrated some songs with Christmas information. I like the tribute to the lyricist who was strong about the way you spend and share your time. I disliked the seating and no I didn't purchase, nor had a say so in where. It's hard to hear the lyrics over the music when sitting so far back. Stage performance and lights were brilliantly displayed.

Great atmosphere, amazing renovation, a must see! Food options are abundant. Not a bad seat in the house. Picture is from section 215... And the CAVS are stars! GO CAVS.

It was one of my goals to see Cirque du Soleil performance. I am glad they visited Cleveland. I enjoyed this show and now would like to see their other performances. Next time I visit Las Vegas, I will for sure go to watch their show.

The new renovations and addition makes a visit to a game or concert 100% more in joy able. Great touch having art works from cleveland and internationally know artist. Lots of great food options as well!

The experience of watching an NBA official matchup (despite the ridiculous timeouts and gimmicks) is the enhanced simply by the sheer size of this indoor venue. Each jumbotron alone is as big as half the court. The seats are small and comfy, and the offer great views even from all the way up. P.S. Do not forget to check out the gift store, because they usually have great promotions!

Had a great time watching the trans-siberian orchastra

This place is awesome! Beautifully done and state of the art! Super friendly staff too!

Good parking. It was a little pricey I think. Friendly and helpful security. We went for Disney on ice and while everything was expensive as hell, it was a nice set up for the kids. This was our first time being at the arena and it was really steep. But once you got used to it, it was fine. We can't wait to go back for future events.

The Cavs game was fun, and the facility has much improved but the experience was somewhat ruined by terrible fan etiquette. Instead of watching the game, these people get up more times than they’re actually sitting to watch the game. I had an end aisle seat and my view was constantly blocked by disrespectful fans. The facility really needs to hire ushers to stop fans from moving around while the ball is in play. When the whistle blows, then the fans can move. I’ve never witnessed such unengaged people in my life. I went to nationwide area in Columbus for a hockey game and it was much more under control.

Our parking was very close to the stadium, Getting in was fast, the staff was coordinated, the food wasn't to expensive, We brought home a couple of souvenirs from the store and had some beers at one of the food places. The mixed drinks on the other hand were a bit over priced at $17 for a double shot. We had a overall great time.

Saw Kane Brown in concert tonight. Great show. We sat in section 119 and had great seats. The stadium was up to date and clean. More than enough bathrooms which is a must being a woman. Would recommend this venue for concerts but I'm not a big fan of Cleveland itself because I don't care for cities is all. Nothing personal Cleveland, I don't care for Baltimore or Washington DC either.....I'm a country girl at heart.

Beautiful arena! Loved the layout and all the vendors and associates willing to help. My first time at rocket mortgage for the all-star game and they showed out! Alot of options for food and drink. Good job showing this out of towner how yall get down!

Great time! Super friendly staff. There's really no bad seat in the place. Its just too bad that our hockey team isn't very good.....😮‍💨

Great place with great service!👍🏽 I had knee surgery a couple weeks before attending Monster Jam with my daughter and my littles. I am non weight bearing for 6 weeks, which means I went to the show on crutches.🤦🏽‍♀️ The employees were so helpful. They got me a wheelchair and even pushed me to where I needed to be!😁 I didn't even ask for one, (because I'm kinda stubborn) but he insisted it would be easier, and he was right!! Thank you for your kindness!😊

Always love to come to Cleveland and Rocket Mortgage. Especially when Eric Church is in town. Hell yeah!!!

I saw the Eagles play the in their Hotel California tour. It was a great time. Rocket Mortgage Fieldhouse is a nice venue but the name of it is kind of long-winded. They thought people would start calling it "the rock", but that never happened. Clevelanders are getting a little tired of their venues continually being re-named. Quicken loans arena, the Gund, the Jake, progressive field, etc. Next thing you know, they'll change the name of the iconic Cleveland Indians.... oh wait, they did. Eeeeeyuuppp. That's right. They changed the name of the Indians to the "Guardians". How did they come up with that name you ask? Because it is a symbol on a bridge. They renamed the baseball team to represent a frickin' bridge. Maybe in an attempt to highlight Cleveland's sprawling modern infrastructure? Hahahahaha!You just can't make this stuff up if you tried. A bridge. A freekin bridge. Yes,........a bridge. Only in Cleveland. A bridge.

Newly remodeled field house was great. Flash seats was not. Had to wait together in because ticket scanners were down. Missed the opening tipoff waiting for ticket scanners to scan our phones for tickets. Don't care for flash seats. Get tickets on phone and they still print out a ticket after they scan your phone.

Whether you're seeing the Cav's, the Monsters, a concert or a comedy show you won't be disappointed. The Q hosts just about any event you can think of and somehow still makes you feel like you're involved, even in the nosebleeds. Events are typically decently priced although I would suggest stopping at Harry Buffalo or somewhere on E.4th prior to the show for drinks or food (expensive).

Love this Arena. Have been going here since I was 7 and they’re now updating it even more. They set off fireworks and flames and were one of the first arenas to start projecting large images onto the Court. Team shop is really cool too, just don’t go during halftime because the line gets wild. And the food section is great.

Such a beautiful place! I went to a concert here and a Cavaliers basketball game. The seats upstairs are very uncomfortable with awkward cup holders. The suite we were in for the game was amazing though!

A great multipurpose arena. The elevator system is confusing, especially when you are in the arena for the first time. The hallways are packed when the arena is full and sometimes the less-walked areas seem dirty. All in one, it is a large-scale arena perfectly serving its purpose. The staff was friendly and helpful, the attendants of the concert were joking and had a very positive attitude.

Not a bad venue but whoever designed the seating access did not have convenience in mind. If your ticket says section 123 then you should be able to access your seat from any entrance that states it's section 123, this unfortunately isn't the case.

Very Beautiful Place Nice nd Clean . Almost very Organized Horrible Parking 🅿️ But Overall very good place to go hangout with friends , Take your family out to nice safe Event .

Really nice place. Took a few grandkids to see Jurassic world live here. Not a bad seat in the house. We had a good time and parking is right across the street.

Took my son 16yrs old to his first concert Tool it was awesome! The love of my life passed away August 31 2019 and this was his fav band of all time. He was definitely with us tonight.

Great place to see a concert. Seats are larger than other arenas I've been to, and the sound was great. Large selection of food and beverage choices as well. Arena was clean and the staff was very friendly. I will definitely come back!

Great place. A lot of fun to watch a game there. Seats are comfortable. Attendants are very friendly and helpful.

All liquior sales stop helf way through show. Food is terribly overpriced. Good luck having a good time at a overpriced event

Great service event staff! Getting out of the parking garage was horrible,

Already a nice arena they are in the process of renovating. Staff is helpful. Food is pricey (of course). However, the seats do not feel safe when you are trying to go to and from your seat. You can easily fall and go tumbling down. Needs to be more saftey precautions ,(I think) and more room between the rows to walk through, especially when you are in the upper levels. Maybe even better/more/higher saftey glass.

Was a great place the VIP area is comfortable and everywhere else is very good seating as well. Good service as well, many options.

This was my first visit since the rebuilding & name change, it also was my first hockey game as well and the experience was awesome!

I go here for different events every year. Some events, shows, and concerts I've attended: Chris Brown's concert, N'sync concert, Pink, Demi Lavato, Usher, Monsters hockey game, Boys 2 Men, Paula Abdul, New Kids on the Block, Frozen On Ice (Disney ice skating show), my husband's Costco holiday party in the conference or dinner room (beautiful tall windows & catering was awesome), and of course to see the Cavs play. I've never had a bad experience here. Currently it's being remodeled. The only thing I'd change is the parking availability and prices. Pricing for tickets vary depending on the event. The inside of the building is kept up well, clean, and modern. I plan on going to another Cavs game sometime soon! #LetsGuide

Great venue for a hockey game. Parking is easy and convenient with event access through 3 locations facilitates quick entry and exit from the event. Staff is friendly and helpful. Concessions are priced as expected with a professional sporting event.

The updates are wonderful! 👌 The new restaurants and fan fuel. Also, the experiences. They went above and beyond to make sure fans have a great time and that even without a win you have fun.

I just couldn't give 5 stars because of the prices of food and drink. It was truly outrageous ...$6.00 for a regular size hot dog...$13.00+ dollars for a beer in a regular size cup.... $8.00 for a small bag of popcorn...Seriously there is no need at all for prices like that. Vendors would sell more if prices weren't so inflated. So, advice to all if you, eat and drink before you attend any function at this facility.

i had huntington suite really nice . leather comfort seat and computerized toilet

The new Fieldhouse is amazing! They really did a great job with the renovations. I was so impressed.

Straightforward process from start to finish! After entering the building and going through security, I used SeatGeek for my tickets, so I pulled out my phone and held it under a machine scanner. Then I made my way to my section. The smell of popcorn was too distracting so I couldn’t help but buy a bag, which was $8! It’s best to get it if you’re sharing with a group of people. This was my first time in the stadium and my first basketball game. It was enjoyable, with a bunch of breaks and fun games/ways for audience to participate.

There's not a bad seat in the house with the jumbotron as large as the court - half time shows were fun and kid friendly, and the time-outs are laden with mascot antics and t-shirt cannons. Refreshments are average, but readily available.

Saw Genesis concert there. Foot room was cramped... knees were very sore throughout the concert due to my knee replacements and not being able to bend as much as necessary. Got in and out pretty easily. Went early and got a good parking spot next door. Long lines for food and souvenirs.