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Credit union

Resource One Credit Union Spring Cypress Rd, Spring

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3.8
Closed
Tuesday9AM–5:30PM

(800) 375-3674

https://www.r1cu.org/about-us/branch-and-atm-locations/spring-cypress/

8720 Spring Cypress Rd, Spring, TX 77379

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    Services

    • Shared Branch Location Night Drop

    Resource One Credit Union Reviews

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    Sheri Atkins
    5

    I am a long time member and applied for personal loan, as I have done when when needed without issue in the past, shockingly it decline! Twice!! However, days later out of nowhere I received a phone call from Jacob Urbina. He stated that he saw the transactions and felt it needed further investigating. In no time at all he called me with the loan approved. He was kind, patient and knowledgeable. He's awesome!

    Response from the owner

    Sheri, thanks for leaving us such a wonderful review. We are thrilled that you had such a great experience. We put member experience and satisfaction as our priority. Thank you for the kind words and we look forward to seeing you again!

    P

    Popeye Baca
    5

    Switched from the nightmare that was wells Fargo several years ago and have never once regretted it! Excellent service, great rates on auto loans and very simple process.

    Response from the owner

    Hi Popeye – Thank you so much for your review and for taking the time to share your experience!

    E

    Eric Low
    5

    Cynthia worked with both me and my wife to lower our car payments by giving us abetter interest rate and lowering the cost of our warranty. Could ask for better or more professional service. Very happy.

    R

    Raquel Truax
    1

    Excellent customer service as long as you're not a minority.

    R

    Robert Hayley (The Hayley Group)
    5

    I disagree strongly with several reviews. Has a long time member of Resource One I have visits many branches. Like any business R1 is not perfect, but they work hard at pleasing their members. This particular branch was wonderful to me. I was traveling and my card had been lost 4 hours away. I pulled in and Elana, (sp?), was wonderfully helpful. She was very polite, professional, and a lovely young lady. She is not a teller, loan officer, but she helped me replace my card and get travel cash out of my account. The lobby is open, spacious and clean. The restroom was also immaculate. Thank you for not leaving me stranded Elana and R1.

    Response from the owner

    Hello Robert. Thank you for leaving us such a wonderful review. We are glad that you loved our service, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Have a great day!

    P

    Preston Peery
    5

    I have a business account here and always get great service. Very helpful, polite, and informative.

    Response from the owner

    Hello Preston, Thank you so much for your feedback! We here at R1 are glad to hear you had a great experience and we hope to see you again soon. Have a great day!

    C

    Charles Bibcoun
    3

    The employees have not knowledgeable or polite. Yet the manager has been knowledgeable and polite.

    Response from the owner

    Hello Charles. We are sorry to hear about the experience you had at one of our locations. We would like to more about what happened. Please send us an email with your contact information to [email protected], so someone from our team can reach out to further investigate. We thank you for your patience and hope you have a great rest of your day.

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    FAQs

    • 1. How Can I Contact Resource One Credit Union?

      You can dial this phone number (800) 375-3674. Or you can enter their official website and submit your loan request online.
    • 3. What Kind of Services Can I Obtain From Resource One Credit Union?

      Resource One Credit Union offers you a variety of services which include: '
      • Shared Branch location Night Drop
      ' You can secure a title loan if you have gotten a clear car title on your name.
    • 5. Is Resource One Credit Union an Agency or a Lender?

      Resource One Credit Union is a Credit union. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can secure a small personal loan via our platform even with bad credit.
    • 2. What Is the Location Of Resource One Credit Union? How Can I Find It?

      Resource One Credit Union is located at 8720 Spring Cypress Rd, Spring, TX 77379. Please carefully check the map and locate the fastest way to access it.
    • 4. How to Apply for a Loan at Resource One Credit Union?

      You can enter their official website and submit your loan request online. If you are looking for payday cash loans over the internet, you can come to our website for more details.
    • 6. What Happens if I Can Not Repay My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. Please always read carefully before signing the loan agreement.
    • 7. Does Resource One Credit Union Offer Loans With Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just click here to get a long term installment loan even with bad credit.