Regional Finance Poplarwood Ct, Raleigh

Kudos to Imani, who provided excellent customer service end she went the extra mile to assist me throughout the entire process!!

I had an extremely pleasant experience. It was handled very quickly, and the loan officer explained my loan very thoroughly. Her name is Kim. I normally don't write reviews, but I felt this establishment deserved a five star rating after doing such a great service for me when I needed it.

Kim is great she was very professional. She took my information and called me back and let me know what she needed from me and i took it to her. And i was on my way. Regional finance is the place to go. Thank you.

Staff and business is pleasant however, who does in person payments in 2016? Would really appreciate an online pay option or at a minimum a drop box. Guess I will give the Bill Pay thru the bank option a try. :(

Kept giving me the run around about when I would hear something each day. I had to keep calling back, nobody would ever follow up with me.

Very appreciative of the loan I was qualified for and accepted. The ladies were very nice, went over the contract with me. The APR is very high but nothing that can not be managed if you pay before the 2 yrs. REASON FOR BAD REVIEW once I process the check and the rep gave me a phone call going over everything she stated I WAS APPROVED UPTO another amount and all I had to do to secure the funds was to call back. I call back maybe a week later and spoke with a nice women who basically went over everything with me again and stated that it will take maybe 2 days to get everything processed and then she gave me a phone call right before we hung up she’s like OK I need to switch you over to the rep name Shavonda to get everything taken care of I said OK. Never spoke to the women that day. Now we’re 2 to 3 days later with no phone call. I called back and left another message for her to give me a call. She calls back went over everything she states that she had to run my credit and I ask well if I was already approved up to a certain amount why do you have to run my credit again and she says that she has to submit an application for the additional funds I’m like well if I was already approved why would I have to submit another application neither here or there I let her run my credit for another application she said she’s gonna call me within 30 minutes 30 minutes go by never hear from her. I called into the office the next day to see what’s going on a nice young lady answer the phone basically stated that they were just shorthanded and they’re just a little behind and I said OK you know I’m a manager I know how things can be. so Shavonda calls me back to basically tell me that I was denied for my loan and I was just like well what happen within a week or so where the girl said I was already approved up to a certain amount and then she goes to tell me that the girl does not work there anymore she only been there for a week and now she’s not there anymore so I’m like OK like I just let you run my credit like I just got my credit to where I wanted it to be so then she goes to basically tell me that the woman didn’t tell me what I know she says. I’m like ma’am I know what she said and your not going to tell me that I’m basically lying about it.

A very professional group of people to deal with far as your financial needs. Ms. Sharhonda was my loan officer and was very kind and professional in dealing with me in my financial need.I encourage anyone who go there for any financial needs to ask for her.

Staff that I have worked with is very professional! They were able to increase my initial small loan to a larger amount to cover some unexpected expenses that came up and things are going great! You should call this north Raleigh location and talk to them about a loan!

Bad experience, poor customer service, manager was not polite very rude and did not want to check and see if i could get a loan today, said it would be tomorrow. Thats the whole purpose of me going in today because i need it today. So inconvenience after i applied online this morning thinking it would get done today so i had to cancel that out and go to the office and still got nowhere. Something needs to be done