Public Service Credit Union Plymouth Rd, Redford Charter Twp

I have been with Public Service Credit Union for years. At first it was great, it was an easy transition into their direct deposit system, however things aren't always great... They have fees for just about everything imaginable... Need a new debit card... Fee, want to stop a company from taking your money... You guessed it fee... The final straw is my debit card stopped working while I'm on vacation... Oh and the sweet part about this is if they are closed then good luck because you're not getting anything. The also pick some inconvenient times to be closed... Last time I checked June 20th wasn't a holiday but here I am unable to do anything in a while other state.... Looks like I may have to call it quits because I can't depend on something I can only have emergencies during business hours....

Rod and aqua are always very helpful and friendly. There services are extremely professional and kind hearted every time I come even when I have a dispute. That’s why Redford branch is my favorite branch keep up the good work.

Rod is amazing! He is a true professional and provides quality customer service. He is attentive to member needs by listening and responding with a sense of urgency. He is a great asset to Public Service Credit Union Redford branch!

I had an amazing experience at this branch with Rod! He was so attentive and courteous. He helped me handle a dispute and it definitely relieved my stress. Proud member!

I've been with public service credit union since the 90's. When I walk into the credit union all of the tellers greet me with a warm smile and hello how are you Mrs. Bombata? That made me feel good. I couldn't believe they all remembered me.I appreciate that all the time, even the security guard Vivica is great at greeting all the customers. Kelly, Victoria, Roderick, and the new girl Ebony remembered me as well. So I just want to say I Love public service credit union in Redford on Plymouth. They are a GREAT team.

This is a bank yet they refused to exchange small bills for larger bills because we don't have an account with them. They have previously done this for us yet the two tellers there today refused. They also refused to give me literature stating you have to be a member in order to exchange bills. I guarantee you I will never have account with this bank!

I Was Assisted By Der’Rique. She was very helpful, knowledgeable and provided me exceptional service. She has great energy. The best service I’ve had since joining the credit Union. Thank you

I am delighted that the whole services of Public Service Credit Union has far exceeded the value of my intention. From the time I joined, all of my banking needs have been matched and more. Thank you.

Rod is always courteous and helpful! I really like the Redford Branch! They are my credit union family.

Rod, thanks for your help with my debit card today and explaining what promotions you all have! I'm glad I have so many options with this credit union!

I love the experience when I come to Public Service Credit Union! I really thank Rod and his team for providing that family like atmosphere!

Thank you very much for your Christmas tip! You are wonderful and thoughtful for us waitress not making many tips for Christmas! You melted our ♥️!

I love Public Service! I’ve been with y’all for over 20 years. Special shout out to Rod! He always helps me out!

No one working been in line 30 mins terrible service extremely slow service, the mgr is in the office hasn’t come out to even try and help terrible management save your time bank else where, came back to update this post 40 mins later still waiting then the gentleman started helping someone in front of me said my transaction was gone take longer Smfh what a smack in the face. I’m moving all my direct deposits never experienced such horrible service

Worst bank I have ever had. Had an account with them for almost 10 years and they randomly charged me a bunch of fees while I wasn't using my account. After 10 years of being a loyal member, I get charged $120 worth of random fees and told "well, I don't what to tell you." Very poor customer service and they clearly only care about money and not their actual members. Also, if your card is lost or stolen, it takes a month to get a new one and they mail the card pin separately and half the time you never get it and have to call to reorder. Don't waste your time

Needed to make a deposit to a shared credit union, public service works with. I was helped by Roderic Scott who was very helpful and made sure my bank received the deposit, which was very important because my account was about to be overdrawn if the deposit was not made correctly. I really appreciate the service. thanks again. Damion

Your Teller Der’Rique was a great help today, I came in today and she had a smile and the energy to match it. She made me feel welcomed and like family. We even cracked a joke about the weather. This was my first time coming to this location but I will be back again.

Der'rique Wilkins has great customer service, I always get her every time I come here atleast 2x a week. She's very professional an quick service an always have an positive attitude it's the only location I come to Redford, MI an I've been to them all but this one is by far the best 👌🏾.

Amazing service, very clean branch, definitely always a pleasure. Had a new clerk this time, she was absolutely amazing. Thanks Derique, sorry if I misspelled but amazing work.

Rod always give outstanding service! Im so glad he is back at Redford. I wont be going to any other bank since he's back!

Public Service Credit Union in Redford the staff are awesome always friendly & respectful & help with all needs in a timely & professional I will refer this Credit Union to everyone. Rod, thank you and Public Service Credit Union in Redford for all your help.......

Derrique Wilkins was very professional and polite. She is a wonderful teller. I gave her a 5- star rating. Great Job!

Rod, mirela, aqsa, derrique, and tara are very professional. They provides excellent service and do their best to assist you with any transaction and questions you may have. Always very helpful.

Ebony the bank teller is very bright and helpful person. Ahmad is a sales rep and he answer every question i needed to know. Great experience highly reccomended.😁

Roderic has wonderful customer service and I have no complaints. Has helped me since I started with Public Service snd I highly recommend him!