Prosperity Bank Main St, Frisco
+1 972-461-7868
https://locations.prosperitybankusa.com/prosperity-bank-west-frisco-46d4fd411d79
2975 Main St, Frisco, TX 75036, United States
Prosperity Bank Reviews
C
Just the worst. Antiquated website and app. Poor customer service. They took what was an excellent bank and turned it into an absolute turkey. I'd been with Legacy Texas since it was Viewpoint and even before when it was Community Credit Union. I closed every account I could, and the little business I have left there (a loan) is difficult to manage. I used to get all my documents electronically, but no more. There's no bigger sign of incompetence than taking systems that worked and turning them into systems that don't.
Hi Christina, Thank you for sharing your feedback and we apologize for your negative experience. We value our LegacyTexas family and are committed to providing exceptional service to our customers. We hope you give us another opportunity to make this right. Please contact our Customer Service line at 1-800-531-1401 so that we can better assist you.
R
I have not been happy since Prosperity merged with the other bank. They were closed for precautions a couple of weeks ago but sent out no email or informed their clients of this closure so I had to drive all the way to the one off of Preston road. I currently just spent over 10 minutes waiting in the phone so I hung up and called the colony location and the colony location had me on and off the phone in under 4 minutes.
Hi Riki, Thank you for sharing your feedback and we apologize for your negative experience. We did experience longer hold times during the conversion and have since then added resources and additional staff to accommodate our customers. We are committed to providing exceptional customer service and hope you give us another opportunity to do so!
N
Justin Crawford and his Team are Amazing! I love this Bank more than any I've ever used in past. Give them a shot, you will not be disappointed!
S
Poor customer service. I asked for a check register and they were out, they suggested I go to another location. I asked them if they could call and check before I drive over there and they wouldn't. They stated someone was just there and saw they had them. Well the other store did not have them. This bank's customer service is horrible.
Thank you for letting us know about your recent visit, Suzanne. We sincerely apologize and ask that you contact us at [email protected] so that we can discuss your experience.
M
This bank is just awful!! Long wait in drive thru.
b
Terrible bank. Conversion from LegacyTexas was a disaster. All transaction history was lost. I wrote banking software for 10 years. This is not normal. Then they gave us temp checks as we ran out just before the conversion and didn't encode our account number correctly so they were all returned. Then they charged us overdraft fees for same checks, on an account that had ample funds. Just insane. I can't find another bank fast enough.
Hello, Thank you for sharing your feedback and we apologize for your negative experience. We value our LegacyTexas family and are committed to providing exceptional service to our customers. We hope you give us another opportunity to do so.
J
Greeted when you enter and extremely helpful with any of your banking needs! Branch manager is thorough, understanding and patient. Thank you Posperity Bank!
E
Complete disaster post merger. Bill payments all disappeared and was charged with late fees by vendors. Branch manager Christina said there was a glitch in their system, but it was my responsibility to make sure payments make it to the vendors not theirs.
Hi Eugene, Thank you for sharing your feedback and we apologize for your negative experience. We did experience longer hold times during the conversion and have since then added resources and additional staff to accommodate our new LegacyTexas customers. We are committed to providing exceptional customer service and hope you give us another opportunity to do so!
R
Fantastic service! This bank knows how to treat a customer. Highly recommend Travis and his team!
Ryan, Thank you for your feedback and loyalty. We appreciate the opportunity to work with you and support your banking needs.
S
This bank's teller is not nice
Nearby Loan Stores in Frisco
FAQs
1. What Is the Phone Number of Prosperity Bank?
You can contact Prosperity Bank via +1 972-461-7868. You can access our online loan marketplace to submit your loan application as well.3. How Can I Get A Loan At Prosperity Bank?
You can submit your loan request on their website. If you need other financial support, you can always check out our website and explore more options to get payday advance loans.5. What Will Happen If I Can't Pay Back My Loan?
You can always contact your lender if you have trouble repaying your loans. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loans, you may lose the possession of your vehicle.
2. What Is the Location Information of Prosperity Bank?
Prosperity Bank is located at 2975 Main St, Frisco, TX 75036, United States. Take a look at the map and pay them a visit right now.4. Is Prosperity Bank An Agency Or A Lender?
Prosperity Bank is a Bank that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan service platform, can connect you with our network of lenders to get dependable loan services.6. Can I Get Bad Credit Loans from Prosperity Bank?
Yes, it is possible to get loans with bad credit such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also check our website to get instant loan offers with friendly requirements.