Primary Residential Mortgage, Inc. - Federal Hill Branch E Henrietta St, Baltimore

If you are buying a home, work with Jeff and team! I recently bought my first home, and it was a huge experience. As much research as I had done in advance, there was still a ton of stuff that came up and every time Jeff and his team had answers. They provided so much support throughout the mortgage application process and eventual purchase, helping me make sure everything was in order and that I got everything that I needed to close on my new home accomplished. Jeff gave me a wonderful breakdown of the costs associated with purchasing a house, explaining in a very clear way just where all the money goes and how it gets there. He was able to take the info I gave him on my income and savings and credit and all the other factors and give me a great understanding of what I could afford, and how shifts in price would impact my payments. Any time I had a question Jeff and team were available right away, friendly and responsive. Everyone at this office was a delight to work with and I know that as soon as I am thinking about purchasing more real estate Jeff will be there first person I call.

Josh, went above and beyond to accommodate me. He kept me 100% in the loop, even when I was being SUPER annoying about it. Although weekends are his time to relax, he also took the time to respond with my questions. I’m extremely happy to have worked with such an amazing group of people. Everyone killed it, and now I’m sitting happy in my new home!

Jeff is a joy to work with! He took the time to answer every question I had (and more), no matter how small, and he is especially great for first-time homebuyers; on our first call, he explained the whole mortgage process more clearly and in more detail than I have heard from anyone. Jeff and team made my homebuying experience smooth and easy; definitely recommend!

I would recommend PRMI to anyone 10/10. Josh Janney is the man! His team was informative, professional, and clear every step of the way. They made the process smooth and effortless. We had a wonderful experience!

PRMI were super helpful and always there to answer my questions. They were very clear on the whole process and all the documents to fill, it was a relief to work with them.

Had a great experience with Jeff and his team! I’m so happy I was recommended to his office. He really helped me make educated decisions in buying my first home and helped educate me on what to expect at every step of the process. Jeff and his team are incredibly knowledgeable and organized and will make your home buying experience as smooth as can be

Chad at PRMI was so helpful during our home buying experience. He returned calls promptly and answered all of our many questions. I feel like the whole team worked hard to get us our house and a good deal too.

Chad and his team (especially Abbey) were very responsive, patient, and detailed. We had many questions, at all hours and days of the week, and they never hesitated to explain things to us. As first-time homebuyers, Chad and his team made the loan experience as painless as possible. We talked with multiple loan officers before choosing Chad at PRMI. Chad provided the most competitive rate of anyone we talked to and also provided excellent customer service. Because of the work of his team, it took only 15 days to be cleared to close after our offer was accepted. We will not hesitate to recommend Chad and his team to friends and family, and we will be contacting PRMI again in the future when it's time to either refinance or buy another home. Thank you Chad and team!

PRMI served as our lender for our first home and there was no question they were coming with us on our journey to buy our second home. Chad, Kate, Kim and the entire PRMI Team were with us every step of the way, fostering an attentive, personalized, and transparent customer experience. A process that might otherwise be stressful was not with them. We'd recommend working with the PRMI Team to our nearest and dearest. Thank you!

Jeff Gunther & team were so helpful & communicative during my home-buying process. I asked a lot of questions, often the same ones multiple times, and they were always ready to help me understand the complicated process of getting a mortgage. Highly recommend this team for friendly, thoughtful, and local service.

This is the third time I have worked with Jeff on a mortgage. As always, Jeff and his team were very helpful, timely and professional. One thing I really appreciate in Jeff’s service is his willingness to spend as much time as needed to make sure I understand every option I have and every step of the process. I recommend Jeff and his team to anyone I talk mortgages or buying a house with. I will plan to continue to recommend them forever. Thanks!

Marshall took exceptional care of my loan. He was incredibly attentive throughout the process.