PNC Bank Ne Jensen Beach Blvd, Jensen Beach

They wanted me to go to another Bank to Close the Account. Understaffed as all their Banks are. No Branch Managers at most, so Good luck getting someone to make a Decision. Horrible!

I am not sure of the bad ratings, perhaps there has been some changes. I was carrying my puppy and the staff all came to hold him. I was treated perfectly. Warm and friendly staff. I was offered some opportunities with banking that I might consider. The people greeted everyone that came into the branch professionally.

Hi I was recently at the PNC bank in Jensen and I was appalled at the scene I had to witness. I was coming to deposit my check and I witnessed the customer that was ahead of me get treated rudely, unprofessionally, and most of all treated with prejudice. It was absurd to see that kind of customer service and I would hope to never see that kind of behavior again. I don't stand for racism and I would hope PNC bank wouldn't either. Please give your employees proper training with dealing with this kind of situation and be more sensitive to others needs. I am no longer coming to this particular location anymore.

Wish I could leave no stars. I deposited a large check endorsed exactly like I have 100s of times in my life and it was retained for no reason and told me a legal copy would be mailed back to me. 2 weeks later (still no check) I went to this branch to solve the problem twice and was treated as if I committed a crime! They told me it was lost in the mail and basically they cant do anything about it!!! Unbelieveable to do this to someone! They refused to reissue the legal copy. So my money is gone! NEVER go to this Branch!

Nancy and Virginia are the best!..staff very friendly..this bank makes u feel at hm..

This bank has the worst customer service I have ever experienced in my life. After 3 plus months my husband and I still do not have the ability to register our truck because PNC refuses to care about the thousands of dollars they themselves have invested in our vehicle loan. Not to mention the thousands we also put toward it & the monthly payments that have already begun. We get the run around at every turn and call especially to the local branch. I do not recommend this bank for auto loans nor any normal banking as they are not trustworthy to deal with your needs and have terrible customer service.

American flag flying at half-mast for months. Nobody cares here.

Pnc robs there customers. I had to ACH payments taking out of my account that I wasn’t aware, which took my account Into the negative. Instead of emailing me that day, PNC waited until the following day to email me, to let me know my account was put in the negative a day ago. They wait two days to email you so they can charge you insufficient fees and then notify you, instead of notifying me the day off, in which I would of happily put money in my account to avoid getting fees. PNC does this on purpose so they can hit you with service fees instead of notifying you so you can try to make t right. I will be closing my account and my friends and family members will be closing there accounts to and bringing our money elsewhere. I hope those service fees and your “policy’s” are worth losing customers. Maybe you’ll email someone the day off, not wait another day next time so you don’t have to steal your customers money

Over the last few days, Anna at the Jensen Beach Blvd location has been an amazing help to me. She patiently walked me through each transaction. Anna is a great asset to PNC

Not only my bank! Feels like family! Caring and attentive! Great attitude and personalities!