PNC Bank N 14th St, Leesburg

Most shocking horrible treatment, never have I ever complained about an establishment, I’m always super easy to work with and super friends , I Went to PNC Bank in Leesburg to take money out of my account & they started asking me how I got money in my account and where certain deposits came from!?!?! I had to stay in the bank for over 20 mins while they “verified” where certain money came from. It just didn’t seem right to me that I’m going to the bank to take money out of MY account and I’m being asked why and how Money was IN my account, I didn’t start an argument I politely let them take their time to verify that I wasn’t “breaking the law”, I kindly and patiently waiting for my money , then asked for everyone’s first and last name in there.

This bank is terrible, which is a nicer word than I really want to use. I tried calling for three days, and no on has ever answered the phone. It leaves me on hold for 7 minutes, and then drops me. If this is how they do business, I’m taking my money out and going elsewhere.

I’ve been going in PNC branches and making cash deposits to my daughters account for several years. this branch is the ONLY one that ever refused to confirm the account number I put on the deposit slip is indeed my daughters account. The teller was argumentative any how. maybe it was just her and not the branch?

They are very pleasant people and the manager knows what he's doing

This bank is full of incompetent unprofessional people. You have a teller named Stephanie who asks too many questions which have nothing to do with your account she just wants to be all up in your business. It is sad to see the old people leave and new people come in acting like they know how to deal with customers when they actually make it worse for customers. PNC is a great Bank but we are definitely not going to come to this location again.

I absolutely love PNC. I have had no issues for the past 14 years of using PNC. Even when I moved from Kentucky to Florida, they have been exactly what I need to get my checks cashed, commercial/personal banking, and even to get loans. If you are looking for a bank, this is the one. A+

Very pleasant workers, I only use the drive thru, if you need to go in you have to make an appointment!