Platinum Pawn Tampa E Fowler Ave, Tampa

Almost got scammed. I found a guitar on buya.com posted by platinum pawn. I was suspicious from start because they had stock photos instead of actual photo, unlike their other listings. Also, price was too good. I made an offer online on buya.com and it was accepted. They added a note to call them to give them shipping info and pay. This was also suspicious because buya has my address and usually you pay througg PayPal on buya.com. I called them anyways because I needed to see an actual photo of the item. I called right around when they opened. I asked to see a picture, they told me picture will be sent via text. Brian is the only associate I spoke with throughout the day. Picture wasn't sent for hours, so I called back. Brian told me he was the only person working that day, hence the slow progress. I asked why I can't complete the transaction through buya.com, he said because PayPal is down and I would have to use credit card. I asked why I can't use credit card on buya.com, he told me some other BS I couldn't make sense of. I told him i needed to see a picture before making a payment. He said he was extremely busy by himself and picture will be sent. I called couple times throughout the day asking for a picture. He did call back once to take down my address. I was thinking maybe buya.com has a fee, or maybe PayPal has higher fees than credit cards, that's why he's making me avoid using buya. Or maybe he knows PayPal is a lot better to buyer about getting money back when I get my bogus guitar. Anyways, after about 6-8 phone calls spanning 12 hour period, I finally got my pictures of the guitar. Guitar is supposed to be Martin HD-28V. Guitar looked nothing like what it was supposed to be. Looked like someone printed model number and company name out of their printer. I regretted time wasted, but I feel like learned something from this. I was dealing with a pawn shop afterall.

Excellent People!!! I had an FFL transfer sent to them & the process was fast & easy. I will use them again for any future purchases.

This place is a joke. The guy running the place is barely coherent and took over 30 minutes to tell me the item I was looking for wasn't there. The hours on the door mean nothing. They open whenever someone gets there and should be closed because I've heard them tell numerous customers they have no money to offer on pawns. Worse thing is the poor dog that gets left outside for extended periods of time during the day. All because they can't run a business and open on time. There are dozens of other pawn shops, don't waste your time here.

I don't know how they are for people who want to sell things, but they are great if you're in the market for some used merchandise. Not a huge selection, but good prices, clean, and nice people. Far better than the place next door! They have a lot of 'available on so-and-such a date' pawns, so you'll have a better experience if you're willing to wait a couple of days/weeks for what you need. Definitely will be coming back.

Today, 16 July 2015, i went to Platinum Pawn to see what they had and was shocked when i walked in. Everyone there had excellent customer service skills, also excellent and outstanding employees which engaged me as i walked into the store with the proper greeting of the day. They had knowledge of what i was looking at and wanted. Not the typical " i do not know, let me find out". These employees do not just know the business but they know the products! I would recommend Platinum Pawn to anyone who asks! I can truly and honestly say that this is the best priced, cleanest, friendly, knowledgeable pawn shop in the Tampa and surrounding areas! I will definitely be back again! I would like to thank everyone at Platinum Pawn for the excellence service i received today!

This place is GREAT. The people working here consummate professionals and if you're wanting to pawn or trade something for cash, it would behoove you to try this place. You won't regret it!

Love this place! Been doing business with these guys for years! Kenny and Tim are always very helpful and will do everything possible to make sure you leave satisfied. Whether making a pawn or a purchase they got you covered!

Kenny and his crew are awesome, FFL transfers you can't go wrong they are fast and won't cost an arm and a leg. I see them every couple of weeks good inventory and awesome service. A1 pawn shop to visit. See you guys in a couple of weeks. P.S. Save that watch for me. Angel A.

Platinum Pawn Tampa has by far the most genuine, friendly, and charismatic staff out of any pawn shop I have ever been to. They have a wide variety of items for sale and are always attentive the moment you walk in the door. Anything from jewelry to music equipment to firearms this shop has it all! Great prices and a laid back yet professional atmosphere is everything you could ever ask for and more. This is my go to spot for items that arent typically found anywhere else and a definite must if you are in the area! Dont get swayed by larger pawn shop chains who are all about the money. You build relationships here and become part of a family. I highly recommend stopping by and seeing for yourself! Peace & Love always! -Ed

Melissa was very nice and helpful. She gave my daughter and I a great deal on the items that I wanted for Christmas! I love my McDonald’s bracelet.. Will most definitely be back! I found some very different things that I just loved and had to have... again thank you so very much for making our Christmas great!

Prices are so good, it was well worth me driving from Pinellas. Found a great bike for sale, staff was very friendly and attentive. Prices were very fair and the store was well stocked and very clean. Great selection of electronics and music equipment. Melissa (I think that was the name of the female store manager) and Fray assisted me with everything and I couldn't be happier. Thanks for the great bike and I'll be back for some musical equipment soon!

I happened to run across an electric guitar these folks had listed on Craigslist so I stopped in to check it out. I was initially going to use their layaway plan to purchase it (a great thing in and of itself), but asked if I could make a “cash in hand” offer and they accepted. I got this thing home, polished it up, put new strings on it and it looks AMAZING. A 9.5 out of 10 guitar for me, and a 5 Star Google review for Platinum Pawn. Very satisfied customer.

I've been here for FFL transfers twice. They've taken a bit longer than a normal kitchen table FFL, but it's a pawn shop that has more steps involved due to the nature of their main business. Kenny has been excellent to do business with.

Prices are so good, it was well worth me driving from Pinellas. Found a great bike for sale, staff was very friendly and attentive. Prices were very fair and the store was well stocked and very clean. Great selection of electronics and music equipment. Melissa (I think that was the name of the female store manager) and Fray assisted me with everything and I couldn't be happier. Thanks for the great bike and I'll be back for some musical equipment soon!

I happened to run across an electric guitar these folks had listed on Craigslist so I stopped in to check it out. I was initially going to use their layaway plan to purchase it (a great thing in and of itself), but asked if I could make a “cash in hand” offer and they accepted. I got this thing home, polished it up, put new strings on it and it looks AMAZING. A 9.5 out of 10 guitar for me, and a 5 Star Google review for Platinum Pawn. Very satisfied customer.

Kenny was really helpful during this time of need. With the things going on with the world he came thru for me by having great customer service. I finally got my sidearm. Thank you Kenny. Hope you the best.