PFFCU- Police and Fire Federal Credit Union W Dekalb Pike, King Of Prussia

Had a great experience with Jillian, she was very helpful and helped me with everything I needed and more. Just by her friendly approach and understanding of my needs, I was able to refinance my car and get a credit card to help do a balance transfer. I would definitely recommend every customer to make an appointment with her, she knows what she’s doing and is a tremendous help. 10 out of 10 . If I have any other issues or business she will be the first person i ask to help.

Great ATM here that take a picture of your check for you, and you don’t have to fill out an envelope which is nice. It also prints your check on the receipt. I have always been a fan of credit union, they offer good CD’s and competitive mortgage rates.

Intrusive company. You have to open an account just to cash a check that was written to you. They want your social security number and the whole works! Very intrusive! I wouldn't do business with a company like that.

They have good rates but that's about it. I did business with them before and they were fine. I got a new car recently and they stated that they could refinance the loan from the credit union the dealer set me up with. Only for them to decline it because they claim the car isnt worth the loan amount (it is, even KBB conflicts with their bs statement) and they didn't even bother to call to tell us that they declined it. What terrible service.

Just opened last week and it was like walking into any of the other offices I've uses in the past. Always pleasant workers who make your banking experience a good one. Definitely a step ahead of most banks.

Efficient and very friendly tellers! I'm always in and out!