Mike Yates - State Farm Insurance Agent Allendale Rd, King Of Prussia

I’ve had quite a few insurance carriers in my time, most of them looked at me as if I was just another number. Most of the time the staff were monotone and just “Yes” me to death and never really followed through. Having switched over to the Yates agency was truly a breath of fresh air. When I call in, I actually get someone that enjoys their job. The entire Yates team is a pleasure to work with but the spotlight does fall heavily on one specific member of the team, Ms. Jessica McNaughton.. Right out the gate, Jessica turned the typical repetitive insurance talk into a more personable and direct conversation. She listens, she’s responsive and she really cares about the customer and their need(s). When I need something she’s there, whether I call her, email or even text I’m always getting a response. She’s punctual, outgoing and direct the (No BS) type. There aren’t very many agencies out there with this level of service. To the Yates Agency, I thank you for providing me and my family with such a level of service. I highly recommend the Mike Yates Agency. ⭐️A TRUE FIVE STARS ⭐️

I’ve been a customer of Mike Yates State Farm for almost a year, and my only regret is that I didn’t come to them sooner. I worked with Jessica McNaughton, who was so patient and knowledgeable. She took the time to ensure that I not only had the best coverage for the best price, but that I understood exactly what everything meant. It’s the first time I feel like I have a full understanding of the coverage I have, and I was thrilled with the rate. I absolutely recommend them!

I have been a customer with State Farm for years. My previous agent had retired, and since transferring my policies to Mike Yates' office, they have been extremely helpful handling my policies and adding on additional services. Kyle has been prompt, thorough and very professional! 10/10 Would recommend!!!

I have been using State Farm for over a decade, and last year switched to Mike Yates' office. Within the last year there have been many changes in my insurance needs, requiring canceling old policies, starting new ones and revising existing, highly detailed ones which required a good deal of personal attention and review. I have been working with Paige McGovern in Mike's office and she is outstanding! Highly responsive, always professional, helpful, proactive and solutions-oriented. Paige has been nothing short of wonderful to work with and has only reinforced that I made the right decision in staying with State Farm.

I'm a Happy Camper! Why? Because, Mike Yates has been my State Farm Agent for over a decade and I am VERY happy with the way he's directed my money and his patience at explaining various plans to me, since I am a Biologist and 'money is a foreign subject' for me. I love the way he sets up group phone calls to get money issues resolved with the appropriate people. THANKS MIKE!!! I LIKE MIKEY!!!

Mike Yates & his office staff at State Farm are awesome! They offer the most competitive rates and get you the best deal on home and auto insurance. I would highly recommended them!

As we all know, dealing with insurance companies can be frustrating. However, the customer service provided here is outstanding! When I made the switch to this office, Paige took the time and thoroughly went through my policies and made sure I had the best coverage and wasn’t paying for anything I didn’t need.

I am thrilled to be a new customer with State Farm! I worked with Kyle on my home & auto policies. He was extremely knowledgeable and a true pleasure to work with. He was able to provide me with better coverage for a more competitive rate! Not only that, he was also super patient in answering all my questions while providing professional and respectful answers. 10/10 recommend! 😊

I have been a loyal customer of Mike Yates State Farm for my home and auto insurance for 12 years now. Although I’ve been approached by multiple agencies to ‘compare rates’ - I’ve always declined their offer. What sets this agency apart is their customer service focus, proactive approach and responsiveness. Most recently, I’ve had the pleasure of working with Jessica McNaughton and she absolutely is the best. She makes me feel like the only customer she has. Her empathy, patience and resolve is beyond any I’ve experienced before. She truly goes above and beyond to ensure client satisfaction. I wholeheartedly recommend this agency to whomever is shopping around for their insurance needs.

I’ve never had a better experience with my car insurance before! Kyle was so attentive and honest and always provided me updates on getting a great rate! He was even able to provide me details of my new coverage and it doesn’t even start for another month. I actually had State Farm with a different office years ago, but I never had this experience. Nothing beats this office!! I would highly recommend if you want a honest and reliable insurance provider! I will be sticking with this office for sure.

Jessica and Mike were extremely helpful with giving great service, timely responses, and assisting with an accident we had; which ended in the car being totaled. Mike is personable, extremely knowledgeable and dedicated, must have when in an accident or something goes wrong. Jessica was professional but also showed a genuine humor and was wonderful to chat with throughout the process. Would definitely recommend!

We have been with Mike Yates for several years. Kyle just helped us with updating our homeowners and a new life insurance policy and made the whole thing super easy and convenient. Highly recommend!

I have worked with Jess at Mike Yates State Farm and have had nothing but helpful and quick service! Their team is knowledgeable about the services and gives great advice. Jess was available every time I have needed assistance and always has been thorough. Thank you Jess and Mike Yates State Farm team!