Pawn1st W Baseline Rd, Phoenix

I would give this pawn shop a 100 if i could just for the fact that their customer service is professional with great humor. I have been coming here for awhile and with great respect to all of the employees but Gilbert is the MAN!! Go see him for some great deals but definitely come check out this pawn shop. Thank you Pawn 1st for all of the sweet deals. Your loyal customers R&B.

I love coming to their shop! Everyone who has helped me has been very polite and professional, and they take care of they customers. I will always feel comfortable coming and talking to these guys. Ken & Gilbert are amazing employees who take care of me every time

Maria Randolph was amazing. Pawn1st on Baseline and central knows how to take care of people. She really cares about the customers needs. Maria is tentative, friendly and has A++ customer service skills. Thank you 👍.

Leah & Gilbert helped me out they both were very helpful and professional. Great customer service would definitely go back to sell or buy.

The two gents there stayed working after 7pm to make sure I got what I needed on my Bike I will always come to this shop over all others. Thanks Ken and Guilber.

Went in there to get rid of my scrap jewelry. I asked if they took Sterling silver the guy looked at me like he didn't know what that was and said "no". I had more than sterling silver to get rid of but the vibe was no good there made me uncomfortable. So I said thank you and left. Would NOT recommend.

Ken was great! I loved his personality! He was professional, made my transaction quick and smooth & was very welcoming! Great atmosphere!

Overall great 1st experience! Thank you soo much Gilbert! He sure made it so easy & quick for me ! Anyone that comes to this shop I HIGHLY suggest to ask for Gil!

Leah was extraordinary excellent customer service was very kind polite and all my needs are met I love this pawnshop The whole team pawn shop on Baseline in Central are awesome

Great customer service! Leah helped me out and was extremely professional. Amazing experience!

Ken and Leah were absolutely amazing! They have Great items there, check ‘‘em out!

Some of the best customer service I've gotten so far! Thank you ken, Leah, and gilbert!

This pawn shop always has great deals!thanks to my buddy Gilbert! He is great 😊👍👍👍👍

Fast, friendly, and awesome service! The ring I purchased was a cleaned in store before I took it home and in a beautiful box. The perfect gift for my husband this Xmas

Ken answered all my questions and his customer service was amazing

This Place is awesome, Gilbert helped me get the cash I need it, there nice, friendly

Gilbert was a polite, friendly and very knowledgeable. I would recommend people to come here in there time in need.

Overall great service! Excellent and prompt service and staff. Staff member I dealt with was very helful and welcoming, she understood what my situation was and handled everything in a tactful and courteous manner. Great pricing aside, the helpful and professional service provided by the staff here make this location definitely worthy of repeat visits.

One of the best places ken and leah and gilbert are always in great spirits and help with what ever i need will come back

Really had a great experience getting my items sold by Gilbert and Maria! Would recommend this place for great service

Went there to buy a Xbox and computer and Gilbert was really nice guy customer service was A1 would really recommend this pawn shop

I never have any issues with pawning my items for the 60 day term of loan. The workers are very polite and courteous. I like going there its not that far from where i stay. The people are Awesome.

Worked with Ken the manager. He was awesome great customer service.

I came in here looking for a ring for my daughter and was welcomed by Maria Randolph and she helped me out and was so sweet and Profesional and I left there a happy camper...thanks Maria, and happy holidays!!!

Great customer service. I would definitely. recommend people here .

This store was awesome..super friendly staff best energy ever!!!!!!

Super helpful staff. Shout out Gilbert he’s the best one there!

Great service. Came in to sell my mothers tv, ken came to the door and helped me bring it in. Great communication! Loved the service. Thx.

The customer service at this location is by far superior than any place I have ever been to before. Gilbert works at the front and he is great. He made my experience so pleasant. He was polite and did his best to offer me the loan amount that I needed. Gilbert is amazing, professional and friendly ! I love this place!

Leah & Maria provided an amazing service experience to us as 1st customers. They are knowledgeable, pleasant and eager to win our business. I now have the other place and made 3 transactions today.

I walked into this store the other day and all the staff present were very friendly and helpful from the beginning especially the young lady named LEAH. As I was looking around I found 3 items that I really liked, I was able to buy them because their prices are VERY GOOD!!!!!! I would definitely recommend this store to anyone that is looking for some GREAT DEALS and to get the best value for your money!!!!!!!

Awesome experience, The Boss Kevin is an awesome individual to encounter making your service experience incredible. Please make them your one stop Shop!

Ken is so nice. 1st time ever having someone at a pawnshop open a door for me just because. His customer service is amazing. I highly recommend going here and asking for Ken if he doesn’t open the door for you to.

Gilbert was really helpful in helping me decide which gaming console to buy for my son. I bought an Xbox Series S and cant wait to bring it home, I recommend this location to friends it has been my favorite for the customer service and inventory!!!

Ken and Maria are amazing. Pawn1st on Baseline and central knows how to take care of people. They really care about the customers needs. I will always be a forever customer. Ken opened the door for me. Maria cleaned my jewelry I picked up. A++ service. Thank you Guys 👍.

Ken has great customer service. He opened the door for me with a big smile on his face welcoming me in. Then he asked Maria to take care of me and and she took care of all my pawn needs. Ken and Maria are the best. Thank you.

Yeah just went in and looked for a couple of stuff and some guy I think his name was Gilbert don’t really remember but he helped me alot has great customer service made me laugh and all around great guy 5/5 do recommend to come here cuz they have great service.

The best customer service I’ve received ever at a pawn shop. Very friendly and informative🔥 definitely coming back for Leah.

Great service from Ken and Leah! Definitely will come back as a repeat customer. 👍🏼Thanks guys!

Ken is the best working at this store and the girls love u guy

The best place to buy,sell, or layaway in South Phoenix walk in and ask for their top employee Gilbert for great customer service!!!

Leah was helpful worked hard to get me what I needed. I come here when I need the extra cash. Other companies give me hassle and never try to work with me. I always know with pawn1 on baseline and central they will give me the best deal I can get. Thank you Leah and coworker for all your hard work. Maggie

Thank you Leah and Maria for being so kind! Will definitely be coming back!

The staff is friendly and helpful. I was greeted when I entered the store. I told the person I just came in to look at jewelry. She allowed me as much time as I needed, until I made a choice.

I went in and had the fastest service iv ever had in a pawn shop leah was very helpful I will definitely be back

Ken was a great host he respectful and he helped with everything I needed I give him 5 stars

I Love the customer service Leah was very helpful and profesional I will return

Leah Maria we're very helpful and prompt and got me on my way.

I was in there this morning ! Ken was awesome , quick and to the point. He’s such a pleasure to work with.

Friendly staff, Very helpful, Clean Shop. 😃

Maria Randolph was my salesperson and provided the best experience I’ve ever had with a Pawn Shop. She was very professional, polite and valued my time. I will certainly continue my relationship with Pawn 1st based on my interaction with Maria!

Want to say what a good job everyone at the baseline store is doing ! Especially Maria she was super helpful and always had a smile on her face

I recommend this place they were fast and friendly ask for Ken he was a big help gi check them out

Thank you so much for your great customer service leah I really appreciate your time.

Ken came with great service , really respectful , highly recommend if you’re trying to pawn or sell your items to come stop by and ask for ken.