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Federal credit union

ORNL Federal Credit Union W Andrew Johnson Hwy, Morristown

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3.8
Closed
Tuesday9AM–5PM

+1 800-676-5328

https://www.ornlfcu.com/locations/location-detail/morristown-branch

1730 W Andrew Johnson Hwy, Morristown, TN 37814, United States

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    ORNL Federal Credit Union Reviews

    K

    Kelley
    1

    Calling for auto loan. Day 1: Left call back number for auto call back in approx 6 minutes. No call back. Day 2: Finally got through to Morristown branch and was told I would get a call back. No call back. Will try another credit union.

    Response from the owner

    Hey Kelley, I'm so sorry that you weren't connected with one of our amazing employees! I'll have someone reach out to you shortly. If possible, could you provide your contact information and send it to [email protected]? Thanks!

    S

    Spencer King
    5

    Super helpful and friendly staff, really love this bank.

    g

    gamer forever
    1

    Pathetic joke if you are on disability and your check should hit early they hold it because when the check it pending it shows for the original date it should hit; So the bank does't give you access to your money because of that, going to switch to a real bank now..

    J

    Jody Dalton
    5

    Great place to do business with. I do my Banking there and they are very Professional and Curtious.

    Response from the owner

    Thank you for the wonderful review! We are so appreciative!

    A

    Alan H
    4

    A little slow at the drive through but other than that it's 5 Stars.

    Response from the owner

    Thank you for the review, Alan! We greatly appreciate your feedback!

    B

    Billie Jo Corrie
    5

    Great customer service and banking they are there for your financial services

    Response from the owner

    Thank you so much for the 5-star rating, Billie! We are very grateful for your kind words.

    D

    Denny Dunn
    1

    No ATMs anywhere outside of Knoxville and they charge you to use anyone elses atm. Most Banks I have had reimburse you for the fees charged from the atm. Not this one. They tack on even more fees. Update: since I have posted this review they have started holding my check an extra day causing my bill Auto pay to overdraft every week. Absolutely pathetic. Update: Apparently you also have to set up your account to pull from your savings if the funds aren't in there. Well of course id rather give you 35 dollars instead of you pulling it out of my savings. What a scam. Wish i could give negative stars. Who in their right mind would rather pay the bank 35 dollars for nothing than to let the payment come out of savings? Update: They also charge a dollar to take money from your savings if you don't have enough in your checking. How absurd. This place has crazy fees.

    Response from the owner

    Hey Denny, we apologize for this inconvenience! We do have an ATM on site at our branch. You can also use our fee-free ATM finder on our website or mobile app! Visit ornlfcu.com/locations and type in the city and state or zip code for a list. We hope this helps! If you feel that you were wrongly charged, you are welcome to message us or give us a call and we would love to assist! Thank you!

    L

    Lee james
    5

    Alot better then TVA. TVA is way to judgmental When they came to there customers.

    A

    Angie Lea
    5

    If you want a great bank go to ORNL Federal Credit Union!

    P

    Private Privae
    1

    Horrible customer service they actually make you feel bad for even coming in. Act like everything is a hassle I'll definitely be changing!

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    FAQs

    • 1. How Can I Get a Connection With ORNL Federal Credit Union?

      You can call them at this phone number +1 800-676-5328. Or you can visit their website and fill out the loan form online.
    • 3. How Can I Apply for Loans at ORNL Federal Credit Union?

      You can visit their website and fill out the loan form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.
    • 5. What to Do if I Fail to Repay My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. It is of great importance to check carefully before signing the loan agreement.
    • 2. What Is the Location Of ORNL Federal Credit Union? How Can I Access?

      ORNL Federal Credit Union is located at 1730 W Andrew Johnson Hwy, Morristown, TN 37814, United States. Just take a look at the map and locate the easiest way to access it.
    • 4. Is ORNL Federal Credit Union an Agency or a Lender?

      ORNL Federal Credit Union is a Federal credit union. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can turn to our site to secure a small personal loan with no credit check.
    • 6. Does ORNL Federal Credit Union Offer Bad Credit Loans?

      Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get a long term installment loan even with your low credit scores.