Advance Financial W Andrew Johnson Hwy, Morristown

They take out of your account when you get behind until you call and schedule that you are going to pay and leaves your bank account in the negative, they should just take out once and not repeatedly unless you call.

Gerald went above and beyond for me today when there were tech issues that interrupted the process. The place was not busy at all and both people on staff were super friendly. 10\10 will be a return customer.

I'm turning this company in to the better business bureau, and I'm taking my business elsewhere. I couldn't even get approved for a small 500 dollar loan which is bs. I got a good job an active checking account and I drove from Kentucky to Tennessee which was 50 miles all for nothing.

Yes I got s loan with them, and paying them. So when I opened the account I told them that I could only have the money taken out on the first of the month, so instead of them doing that and agreeing they took it out twice once on the 8th and once on the 22nd, which in turn caused my bank to charge me an overdraft of $32 each time; now I've called numerous times and no answer.

Was my first visit ever and the customer service from Jeri was amazing she explained everything in detail and made sure I understood what she was doing and why all while having a smile on her face.

This place and the employees are awesome! However they charge a fortune to cash a check!!

I just want to say how easy John and Allison at the Liberty Hill office made my transaction on Tuesday. Both are VERY polite and respectful! I will definitely recommend to family and friends!

I was greeted as soon as I came in the door and was seamlessly help/10ed with getting a flex loan that met my needs! I was also given a card the same day that just needed activated to securely access my money! I was told every term, condition, and fee and was told about all the fees and interest with no problem! I would recommend this place to anyone! 10 stars

I applied for a loan in late August, I was in a sort of dire need for a large amount of funds to put a down payment on my first apartment. The manager here was very helpful, and they explained everything in detail and gave me every opportunity to ask a question or request more information about the loan I was getting. I can say the whole thing has sucked over-time, but I needed the money, and they were the only company that could provide me with the most money all at once. My credit limit went up from $618-$1100 in about 6 months. The payments sucked, but I have now payed off the loan all at once and I would probably come to them again if I was ever in need of a large sum of money for an emergency.

Amazing staff, very compassionate and friendly. Customer service was great, everyone was very knowledgeable and seemed like they liked working there. I would definitely recommend Advance Financial to my family and friends.