OneMain Financial Cypress Gardens Blvd, Winter Haven

This is my second time visting this company. The first time i got a letter to apply in the mail 2014. I walked in with the letter, after calling to the winter haven. Branch to inquirer and was TOLD TO COME IN, the women at the front desk looked at me and said "sorry you can't apply at this this time" time" without even getting any of my information. Now here in 2021 I get another invitation to apply... Ive caller multiple times with no answer. Left a voicemail noone returned my call, I went up to the winter haven branch again, and this time they wouldn't even open the door, just ignored me from the indise. This was during business hours and there wasn't any indications that they may have been on lunch or break at the moment and once again I called and no one answered. After reading reviews and watching youtube reviews I decided to give this company a try because the personal loan would help me build my credit. But this company or rather Winter Haven has proven to have poor customer service in regards to getting in contact which is a BIG red flag. Thank you for making the decision for me. I will be avoiding thus company. I can't imagine signing a loan contract and having this hard of a time trying to get in contact with a representatives afterwards.

My experience with this company has been great reviewed my application with a quickness was contacted immediately the same day. When went to office staff was very friendly and courteous. Thanks onemain financial for being there for me.

The employees were magnificent. They were well trained. I have one Major issue. No guest wifi. I had now way of downloading the documents that they needed. Very frustrating to say the least. How can you run a financial institution in this day and age without guest wifi ???

I went to the office in Winter Haven, Fl was prepared to hear a denial. I was pleasantly surprised when I found out that they were able to help me out. If I need more help later on, I'll go back here

Valery was amazing, she was very informative and made this process easy and effortless for me! Thanks Valery you are a saint!

Horrible place denied me due to me being a recently transplant from pa they don’t work with you at all

The employees here were very Polite and informative about their products. They'll walk you through everything and make sure that their giving you their best services at your best interest. Thanks Audrey and Team at One Main Financial!

First loan, had no idea what i was doing, was told to call bank then left alone in room with no instructions as to what i was calling bank for. After all was done my money was late because my bank account number was entered wrong, had to call and chase my money, was told would get a call back but never did, had to blow them up to get my check. Now a week later my bank issending me letters threatening to repo my truck for nonpayment when onemain was supposed to be paying it off as part of my loan.

Kim was awesome she made my loan experience great fast and professional...... thank you so much😁

Kim Henry was by far the best to talk to about our loan needs! Thank you so much for all of your help, Kim!