Northwest Bank N Center St, Lagrange

Northwest Bank loan department are thieves. They recently upgraded their online banking app. They “accidentally” took $2000 out of my bank account by electronic transfer. When I called to have it transferred back they said they would have to investigate it and “if” my account was overdrawn, they would send me a check back “in probably a couple weeks.”

I pay my car note at this bank. Went through the drive thru, the teller was nice & fast. Proceed with caution into the drive thru, customers from the diner next door cut through the parking lot.

I'm only giving a 1 because it makes you- I stopped by the atm and it shorted me- I stood at the window for someone to help- Jeff the manager came out smiling away- proceeded to tell me that's not their problem, and to dispute with my bank- I took from your bank and you charged me to do so andddd I don't get all the money? Ya mind blown- mind blown even more when he tells me, with a huge smile- this happens all the time. My response- I'm 40 yrs old and never ever have had this problem- and I have to wait til morning to call my own bank( Keybank- they're fantastic). Never ever has happened at Keybank- Never will I stop again either-

Always friendly and willing to go above and beyond to help me.