Northpointe Bank N Academy Blvd, Colorado Springs

WORK WITH JOHN! I cannot recommend John enough! His personalized phone call to the seller's agent singly secured the home I am. He was so patient as I asked many, many questions! He was even ready to close early! An absolute incredible person to work with!

I called Josh with Northpointe after using a recommendation from family. I was completely up from and told him about our bankruptcy 7+ years ago, our credit history, and was completely transparent. Josh got back to me right away and said our credit was good and our debt to income ratio was great. Said he could qualify us for xxx amount and possibly even higher going conventional. I asked him specifically if he saw red flags and he said no. We got to work and found a property we loved, even gave him a heads up that we would need a preapproval letter the next day. The next day was a nightmare. We worked to get our offer letter in, with a 4 pm offer Deadline to meet, josh was hard to get ahold of, then finally gave us the terrible news that we had too many red flags to go conventional with our bankruptcy and going CHAFA down. I was shattered. Explained to him this was night and day from our previous conversation. I would not recommend this company unless you want a roller coaster ride that ends in heartbreak and disappointment. They will not go to bat for their customers. Sincerely heartbroken.

Went through north pointe bank and have had nothing but issues with their online system for making payments and then when they lock your account and promise you can make the payment the next day and it will be unlocked on a Friday then don’t answer your calls it’s already too late because the payment was due on Saturday when they are closed and you have no option but to pay a 2.5% fee to pay by card. I hate this company they are scam artists and charge a ridiculous interest rate. We are refinancing because these people are idiots

This was my first time meeting Jacob Leggett. He has been working with us for a month and has been wonderful to my Family & I. This lender has insured we had a smooth closing due to the builders. He has Text, Called, Replied, Emailed & Broken down all question and concerns. Thank you NorthPoint for hiring a Leader!!!! As seen in the photo below he does not judge his clients and this was our first time meeting. My 🥷 Jacob Leggett ✊🏿

As a local insurance provider here in Colorado, myself and my team have worked with hundreds of mortgage professionals...Northpointe Bank is the BEST! They are dialed in with their processes and have the truest of professionals. It starts their superior leadership (Todd Crane) and it permeates into every employee on their staff. If you're shopping mortgage options, choose Northpointe!!!

Great service, our team help us every step of the way throughout the mortgage process. Our first home purchase went wonderfully well.