Northpoint Mortgage, Inc. Turnpike Rd, Westborough

Doug at Northpoint was a great ally in getting our first mortgage. We had a complicated situation, buying a multi-family house in a non-arms-length transaction, and Doug was able to walk us through every step of the process. Not only was he more helpful and more knowledgeable than anyone else we spoke to, Northpoint also offered us the best deal! Go get your quotes from a big bank, a credit union, and a mortgage broker, but make sure you talk to Northpoint first and last!

Doug M. from Northpoint Mortgage, Inc. was a great resource for me during my initial mortgage and when I had to refinance my home during an unexpected life event. Doug was available for questions whenever I needed answers, and kept me updated throughout the complete process. I would highly recommend Doug M. and Northpoint Mortgage, Inc for anyone that needs to obtain an mortgage for housing.

I have worked with Doug Massad at Northpoint mortgage for years, referring him to all my clients looking for a home that need a great loan officer to help them through the process. Doug is great with first time home buyers and also with those that have bought multiple properties. He is always available for questions, to guide my clients through the often complicated mortgage process and handles everything with the utmost professionalism. He is a wealth of knowledge and will do whatever it takes to keep things on track and get us to the closing table smoothly and on time. Your loan officer can make or break a transaction going smoothly and I am always confident when Doug is working with me and my clients, that everything will be handled perfectly!

Doug was incredible to work with. He was extremely communicative. He was empathetic towards my emotions during the process. He got me the best rate he possibly could and kept me appropriately updated through the journey. I consider myself very fortunate to have had the chance to work with Doug and will definitely use him again in future financing endeavors.

Doug and Ryan was so helpful with our refinance and did their best to make it work for us, and explain every bit of details! they are very professional at their job! was so great experience Highly recommended! Thanks Northpoint team.

Third time working with Doug Massad and as always an excellent experience! Doug takes the time to walk you through the process and explains in great detail. Thank you again Doug!!

Doug And Ryan are terrific to work with. They are attentive and always available to answer any questions.I highly recommend Doug and Northpoint!

Doug Richards and his team did an excellent job with my refinance. They were very professional and proficient with all the details involved. They take almost all of the work out of it for you and it was a very smooth transaction. Definitely would recommend!

We cannot say enough positive things about Northpoint. Doug (Massad) was more than accommodating for what turned out to be an extremely difficult transaction due to construction delays. This company went above and beyond to make things right, despite the delays having nothing to do with them. They are fast, efficient, good at what they do, and more importantly- kind.

I couldn’t be happier with how things went with Northpoint Mortgage. Super responsive and helpful throughout entire process.

Doug Richards and his assistant Chrissy at Northpoint made the refinancing process as efficient and pleasant as possible. Doug is totally professional, personable, and responsive. I'd highly recommend Northpoint to anyone wanting a seamless mortgage experience!

Doug was incredibly attentive to our needs! I appreciated how Doug walked us through everything step by step as first-time home buyers. There was no question that felt too dumb or too inconvenient to ask of him. He was also super quick to get us pre-approved once we became interested in a place and drafted multiple estimates for us so that we could make the best possible financial decisions.

We have completed 6 mortgages/refi's over 25 years with Doug Massad at Northpoint Mortgage. And if I ever need another mortgage Doug is the only one I will call. I know Doug will be looking out for my best interests and getting me the mortgage that works best for me. He is not just trying to sign people up for mortgages, he will give the best advice for the customers situation and make sure they know all of their available options. I recommend Doug with the utmost confidence that he will be able to assist you

Doug and his team at Northpoint are nothing short of wonderful!! My family has been using Northpoint for years, and when it came time to purchase my first home- Doug was the first person for me to call. His team really provides you the constant support you need to make the whole mortgage process run smoothly. I appreciated how easily they explained every step of the way to me (because first time home buying is certainly overwhelming!). Needless to say, when it came time to purchase our second home- we happily went through Northpoint again!

Mark A. and the entire NorthPoint Mortgage team that helped us through the mortgage process were fantastic. They were always prompt in communications and always accessible for any question we had during the entire process. I would (and will!) continue to work with Mark and Northpoint Mortgage for any future mortgage related needs. I can't recommend them enough!

As first time home buyers, my husband and I had a lot of questions about the process, the ever changing market, and steps we should take before buying our first home. Ryan Richards was an incredible help to us and promptly scheduled a phone call to answer each and every one of our many questions questions (on a Friday evening to accommodate our schedule!). He took his time to help us navigate what the process looks like by providing in-depth information that was clear and easy to break down as a first time home buyer. After our call, he promptly sent us a follow-up email with important links and texted us to see how we were doing and check in if we had any questions. Ryan truly cares about his clients and I highly recommend this company for your mortgage needs.

Cannot say enough how supportive, communicative, and informative Doug was! I had a tough situation with getting two mortgages through a divorce and Doug did everything he could to make it happen. Worked tirelessly on his own time to make sure things were moving as timely as possible while managing both loans simultaneously. I felt I was in good hands the entire time and understood every step of the process. I would recommend Doug and Northpoint Mortgage a thousand times over.

Doug at Northpoint was great!! As first time homebuyers, we had no idea where to start. Doug recommended us to a great realtor, and then helped us through every step of our mortgage approval. He was very responsive and answered every single question we had. I would definitely go back to Doug in the future, and recommend him to friends and family!

Doug and Ryan were exceptional. They were easily reachable whenever their assistance was needed. Would use in the future and recommend to friends and family.

My husband and I worked with Doug Richards in the purchase of our first home, and we couldn't be happier that we did. Doug is personable, attentive, and always available. He's so easy to talk to and he walked us through every step of the process. We're thrilled with the services we received at Northpoint and would recommend them to anyone!

Northpoint and Doug Massad provided a Masterclass in how to deal with a very difficult mortgage situation. We were dealing with builders who over-promised a delivery date by 4 months, leading for us to lock in rates way earlier than useful. Doug and team made it work, and made sure we'd have no reason to go anywhere else. I couldn't recommend Northpoint more strongly.

I have had several purchase and refinance experiences with Doug Richards and the staff of Northpoint Mortgage in Westborough, MA. Everyone that I worked with were patient, helpful and returned calls immediately. I will always highly recommend Northpoints services. Doug is excellent with first time homebuyers, and talks through all the steps and time line. I couldn't be happier. Thank you Doug and Chrissie.

Douglas de Almeida ,from Northpoint Mortgage helped me all the way to refinance my house.He promptly answered all my questions, he definitely made the process easier. Thanks to u Douglas and to Thais .🥰

It was a pleasure working with Doug Massad. I was a first time home buyer with a ton of student loans. Doug and I went over my finances in detail and came up with a plan. I had my pre approval letter and ready to go in no time at all! His extensive knowledge in the industry and community relations will give you a head start and propel you to the top. Doug will make the impossible POSSIBLE!!! I highly recommend Doug and his assistant Leesa for any of your Mortgage needs! Exceptional service!

We have worked with Doug twice now, and both times he has been awesome. He is great at making sure or mortgage makes sense to us and making sure we understand all the nuances of the mortgage process. Definitely recommend him to anyone shopping around for a mortgage!

Doug was very responsive and provided great assistance throughout our house purchase getting us some great rate options along the way

To date, I have done 4 multifamily home purchases and one refinance with Doug Richards at Northpoint Mortgage and everything went seamless with each deal. Doug’s incredible knowledge regarding current loan programs and standards, coupled with his great work ethic enabled him to get me the best possible financing for each deal. Doug and his team at Northpoint Mortgage were always right on top of everything ensuring that I had plenty of time to assemble the required loan documents as well as maintaining constant communication through each step of the process. He and his team ensured that I had my loan secured ahead of pertinent deadlines removing any financing related risk from the deal. Doug has always gone above and beyond and look forward to working with him on future projects. Thanks Doug!