New Dominion Financial, LLC Richmond Hwy, Arlington

I rarely if ever leave a negative review, but this loan office is so badly run I'm not sure how they're still in business. They have delayed our closing four times, and frankly seem unable to function as needed. First time around they were simply not ready and seemed to have totally disregarded the stated closing date. After a 2.5 week delay, they suddenly discovered (after more than 50 days under contract) that their own clients (the buyers) were not even eligible for the VA loan they had been supposedly working on that whole time. So after many promises and apologies we rescheduled settlement for another week later. Now, days after that, there have been two more delays for no clear reason except errors on their part. It's like their underwriting department is a magical fairy that we're waiting to be charmed into granting the settlement. At this point it's clear that the loan officer's assurances are worthless and that their entire office is incompetent to close this loan. If you want to actually buy or sell a house, avoid this company.

This company is Horrible! Cannot get closing papers to title company and delaying closing for days. Argh! 😡

By far the best company I have used. I was in the loop with everything, I didn't even have to ask. Very professional staff, I could go on and on. I encourage everyone to use New Dominion Financial!!!