Navy Federal Credit Union Meridian Ave E, Puyallup

The location in Lakewood the people are a lot more friendlier and have better customer service. Every time I come here, everyone seems to hate their job or takes forever to help anyone out.. that includes in the drive thru. I’m not sure who is the supervisor is. I believe it’s a woman. She’s very passive aggressive. She normally greets people when you walk in and will assign you to someone. I just don’t feel welcome when I come. My family and I have been banking with navy federal for quite some time.

I've been a customer for years and I can't say enough good things about them. They always go above and beyond to welcome me to the facility and answer any questions I might have while remaining respectful and polite. I've been with a few other credit unions, but they don't compare to the care I receive in person, online, or by phone from Navy Federal. Thank you!

Bank representative was nice but he provided me with inaccurate information which in turn cause mean to be late on my payment. I totally understand on time payments are my responsibility but when a customer ask a question about your establishment they're expecting accurate information!

I had the most unreliable, most inconvenient, and worst international wire transfer experience from this branch. I wouldn’t recommend them to family and friends.

Americans helping Americans I love navy federal. Always easy to talk to no wait time for customer service they bend over backwards to help you. I wouldnt deal with anyone else.

Excellent service as usual our representative Jamie was amazing and very patient with our needs. If you are in the Puyallup, WA area come see this branch.

Getting a VA home loan through NavyFed. In the middle of a PCS move, with no access to an office, NavyFed guided me through all the paperwork and printed them out for me in house to sign. Cannot thank Angel enough.

Great service. Was greeted at the door and my whole transaction took about a minute. Everything was sanitized and welcoming. Thanks NFCU!

Worst branch I have ever been to. First time using this branch to deposit my check and they place a 2 day hold on it when I have bills due tomorrow! This is the only branch I have had this problem at! Every other branch I have used has ALWAYS had funds IMMEDIATELY available to me! From now on I will drive the 40 EXTRA minutes to the LACEY branch to deposit checks since I KNOW I will have the funds IMMEDIATELY available with THEM!!!

Yikes. Pre-approved on a home loan, found a home, started closing, escrow, money out of pocket annnnnnnnd: Navy Federal - "sorry, we won't be able to approve your loan request at this time. Maybe check back in 2 years" If that sounds like your cup of tea, this is the place for you.