Municipal Credit Union E 149th St, Bronx

Hate the neighborhood, but the service is decent. Coming in during lunch hours is best because there are fewer people waiting. This location is the only one that has access to 24 hour arms. I like that they give you your debit card right then and there!! There's no waiting ten business days!

Good bank BUT they need to be on top of their ATM MACHINES services better especially on the weekends knowing there so few locations. Too often i cannot make a transaction on the weekend because of non working ATM MACHINES.

No long lines of people by the two ATM machines.

I don't use the ATM in that area because that is a bad neighborhood. PLEASE GET ENVELOPES. DON TRUST STUFFING CASH INTO THE ATM MACHINE!! The seats at the bank are well needed because the lines usually long in the mornings. Still best rates for loans and such and Wednesday deposits for payday, yayyy.

The customer service is the worse of the worse, this is my case: I went today to MCU and asked for a thorough investigation of this case, but no one was able to provide me with any answers about that check, which was either stolen or misappropriated by an unknown party. MCU doesn’t want to take responsibility for giving my hard-earned money to a third party. As a member of the MCU, I was expecting to receive professional service, but all I encountered was disappointment, frustration, and a lack of professionalism from your staff.

Worst customer service ever. Few locations. Unprofessional. False information.