Morrie's Golden Valley Cadillac Service Center W Wayzata Blvd, Minneapolis

Great service as always! I Was able to make my appointment easily after hours on line for the next day. I Waited in the comfortable lounge with snacks and beverages. Service department was very professional and timely. I loved the diagnostic video at the end of the service explaining all my questions. I was promptly on my way after with a nice clean car. 😁

The Golden Valley Service team gets 5 big stars from me! !!! Every time I’ve been there I always say…. I love that place! They know what it takes to make customers happy. Without a doubt I will be recommending Morrie’s Cadillac to family and friends. Thanks again for the the great experience! 😎

We have had excellent care with Morris Cadillac. We brought our suv in because we heard a rubbing noise. They checked it out and provided an answer. Very kind and courteous.

I got my routine oil changed and had a coupon offer on the Cadillac app and was not able to follow through with scheduling my appointment through the app in order to receive the discount. The person at the dealership was extremely helpful and was able to Accommodate me with honoring my coupon.

CUE screen replacement. Fluid (transmission, differentials, coolant) flush/replacement. Spark Plug replacement. Service was WAY faster than expected and EXCELLENT!! Derek was helpful and awesome…as always.

Great job, love these guys. Wouldn’t want to trust my Cadillac with anyone else. Text update with link to video of the service technician explaining his assessment of the needed repairs was a very helpful and trust-building aspect of this service experience. I will be back for future service needs!

Very smooth experience. Had an appointment so was in and out in an hour. Also appreciated the video that showed everything on my vehicle that was checked

Great customer service and helpful in finding correct dealership for service of our landrover. Went above and beyond to get us to the right deakership with a same day appointment.

The service I received was great. Brandon and all the advisors at the dealership were great!

Got my motor replaced there and they made the process really easy and everyone is super nice.

My contact person was Tyler in the service department. I cannot say enough how amazingly professional, personable, patient, courteous and compassionate he was!!!!! We had brought our vehicle in for an inspection only to find out it was leaking gas. It was a much larger amount then we had anticipated on paying just to fix the gas leak in order to do the inspection. He was very gracious in communicating the issues and making sure we understood the cost associated with work that had to be done. In the end, after a week of deliberation, we decided the vehicle wasn't worth the repair and decided to scrap it. However during that time, we were allowed to leave our vehicle there and given ample time (stress free) to consider our options. Upon finally deciding to scrap the vehicle Tyler even set us up with someone there to give some options and information about scraping the vehicle. Ultimately we decided to scrap the vehicle with a different salvage company at which point Tyler even helped to coordinate the pick up. This was the best customer service I have received in years.....from any business!!!! I swore I would take any opportunity to tell people and pass on some business their way, because I was so pleased. We plan on buying a vehicle soon and though we aren't buying a vehicle from there, I do plan on having the vehicle serviced there from here on out!!!!! I hope this review helps everybody out.

When I left Morrie’s Cadillac service and parked it in my garage as I got out, the door is locked I researched it and it takes five steps to make that happen in the owner settings I blamed them for resetting it so they could charge me $200 for a new key.Was this something that they changed, did it magically happen?I talked to several people about the problem and finally the general manager himself called me a call and I agreed with him that they probably didn’t do anything to the car and neither did I, just one of those electrical glitches I guess anyway the general manager (Mr) Nand had a valet key manufactured for me at no cost so he solved the problem and I was very happy with the result especially since we couldn’t assign the blame to any particular person so I was locked out of my car by this automatic system and Morrie’s solve d the problem

Tyler in service and Emily works in the front office did a great job of going out of there way to help me I’m very thankful for all there help

Great experience, very friendly folks. Walk through video and vehicle cleaning were excellent too.

The service writer Ed was very friendly and very helpful. I had a great experience at Morries Cadillac

Best prices on tires. Even better than big box or tire retailers. Great friendly service. Always.

Had an airbag recall on my vehicle. From initial chat to getting recall done, everyone was helpful & pleasant to work with. Thought the video by mechanic showing other items that needed repair was a nice customer service. Really appreciated getting my SUV washed too!

Derek and his crew...ALWAYS, first and foremost treat me like a lady, which is so appreciated as a female customer in a man’s world. The updated service on the screen in the waiting room is beneficial. I love the video’s of the service needed before approval. The work done is always 5 star. The use of a courtesy vehicle is always offered without hesitation. That is showing me that they respect my time as well as theirs. I feel very comfortable each time my vehicle is serviced at Morries. The only way I can show my gratitude is by bringing a bag of freshly made pastries along from a local restaurant here in Hutchinson. THANKS Derek and crew!! Lisa B ; ) So worth the drive from Hutchinson!

The only place I’ll ever go to service my vehicle - I bought my XT5 two years ago from Morrie’s Cadillac and even after moving to other side of the city I still continue to make the 45 min drive (sometimes an hour with construction and traffic) to these guys every single time. I’ve never encountered better service from an entire team as I have here. All the advisors go out of their way to welcome you and are always so kind and accommodating , the technicians here are truly the best in their field and beyond knowledgeable. All of my praise and appreciation goes out to the morrie’s golden valley Cadillac team! I can’t stress enough , if you have a Cadillac or any GM vehicle this is the only place you should consider for all services / car shopping / detailing / etc. ⭐️

Best service experience I've had. Their inspection and subsequent service performance is superior to other dealerships in the TC area. I highly recommend Morries Cadillac.

Service consultant put out a bizzare attitude as if he didn't want to serve the customer. And that's the second time I've encountered this here. Quick service quality service

These guys always do an outstanding job. They listen, are efficient, trustworthy and offer a fair price for the work they do. I wouldn't hesitate to use them again in the future.

Needed computer screen and trim replaced. Derek was courteous and delivered as promised. Car was cleaned inside and out. Very happy with their service.

Purchased vehicle and service department cleaned interior and exterior, did windshield treatment and had me out the door in great time.

Awesome service and amazing car detailing it was like a brand new car again!!

Warranty service, the scheduling was easy, communication was excellent and service was on time and very friendly & professional. They offered shuttle service so the repair didn’t impact my work day and the driver was courteous friendly and a very safe driver I highly recommend this dealership

They did a great job of fixing our issue quickly and communicated with us throughout the process.

Stopped in to get my radio fixed. Met immediately by one of your staff members. The staff appeared to really want to help and answer my questions. 1st I was told that my car was not under warranty and was given a quote. I asked the staff to please double check. While I was waiting to get my car fixed. Once it was done, the staff looked at me and said I have good news. My car was under warranty and it saved me a LOT of money. He was very helpful! I absolutely plan to come back here for service on my XTS!!

The service call went very well everything was addressed and serviced. Prior to taking my vehicle to Morries, I brought my vehicle to another dealership, they said everything checked out OK even though I still had the same issues. After a few weeks of trickle charge recharging my battery every day and the trim panel that was not repaired even though they said it was. I called Morries to set up an appointment, I had great service and follow up, the problems were resolved.

My experience at Morris’s was top notch. I worked with both Alex and Danny. Both were very knowledgeable about the vehicles we looked at and very responsive to my questions. I ended up buying the car, and it was the easiest experience I have ever had buying a car. Terrific company. I look forward to buying my next car from them.

Outstanding service all around. Best experience I have ever had at a dealership service department.