Michigan Coastal Credit Union Creston St, Muskegon

Don’t use this credit union by all means! Everyone it’s rude and not very good at smiling while they work. I personally have a car loan with them and it’s been an extensive headache with them. With multiple occasions of them not doing THEIR job properly and making it my problem .

I have banked here since I was 16 and I’m now 30. I have never had so many problems with this place then what I’ve had in the last year and a half. I have pulled all of my funds out of here and moved to Huntington down the road where I’ve had NO PROBLEMS AND THEY HAVE A WORKING ATM THAT I CAN DEPOSIT CASH INTO ALONG WITH A 24 hour grace period if I happen to overdraft. When my loans are paid off, I’m pretty sure I’ll be done with them.

Went in for a 2300. cash advance on a credit card and was told I could only get 1500. I said ok I'll come back tomorrow and get the rest. Next day i go in and get a different teller that says they don't accept any cards but Visa.i said I used the same MasterCard the day before. Only to find out the teller the first day drew the money from my personal account.......Thanks for letting me know!!! Also,they're bill pay sucks.i had 6 late payments which I caught and had to fix. aparantly you have to set the payment to be sent a week to 10 days ahead of time. Never have I ever had to do this with other financial institutions..stay away..run!!!

Absolutely love this credit union, they have the most caring staff go above and beyond to help their customers!

This has got to be the absolute worst, most rinky dink credit union I have ever had the unfortunate experience at. They have this ridiculous 500 daily spending limit for their members. You can only spend 500 of YOUR OWN MONEY daily without prior approval! Yes, I said that right, you have to ask permission to access your own cash. On a Saturday, I was told by some very bright teller that she cannot authorize over 500 and I had to go out of town suddenly! Want to pay your taxes with a check? Nope, can't be for over 500 becuase your check will get rejected! Seriously happened!! Car break down and its over 500? Nope. If you get out after 5, better give them 500 now and the rest in the morning when you have to go back, cant access an ATM for the rest either. For the love of all that is holy, stay away from this rinky dink, horrible operation. I cannot even imagine how anyone gets anything done here. I have accounts at 2 other CU's here in Muskegon and they looked at me like I was crazy when I mentioned this. Direct quote from one CU manager, "you mean, you have to ask permission to access your money?" Yup, you do. Beware.

Great service! They go above and beyond whenever you need them to. They help you build credit and take the time to teach you how their products and services work. Highly recommend them for both first time account holders to long time account holders.

needs some new employees or something. either they don’t return calls, or they just put you on hold forever. what kind of bank doesn’t open until 10am?????????????? not reliable whatsoever & terrible customer service. never go to this bank or open an account. 0/10

Great and friendly people there and always have very good price giveaways, they value they're customers.

Completely unhelpful. Worse than a traditional bank when it comes to fees. Best decision you can make is to keep your money elsewhere. Being a member/owner for 15+ years holds no bearing.

No matter what questions I have or how long I am there I always get the answers I need. Everyone is very helpful and has a positive attitude.