Melanie Hardy - State Farm Insurance Agent Buffalo Gap Rd, Abilene

Very helpful! Friendly service and very knowledgeable. I worked with Justin on my quote over a week ago, incredibly helpful and even encouraged me to shop around to find the best deals for me. State Farm was unmatched by far and even offered me more coverage with less out of pocket cost. Because of Justin and all his help, we may just be switching our entire family’s policy to State Farm!

Justin P with State Farm was great! He was very kind and efficient. The whole process was smooth. State Farms rates was the cherry on top! Very glad I made the change - Former progressive customer

Sheila at State farm was very friendly kind and courteous made me feel very comfortable I had had two wrecks and had to go in to change the paperwork up to continue my automobile insurance and Sheila made me feel at ease and relax I would recommend State farm and Sheila to anyone seeking insurance

Sheila at State Farm is absolutely wonderful! My wife and I just recently moved from Michigan to Texas, but before we got here we called ahead of time trying to fine quality and economical homeowners insurance coverage because we were going to be closing on our Texas home within the week. Sheila answered and we are so glad and happy she was the one who did because if it wasn’t for her courtesy, kindness, professionalism, and urgency to get us coverage immediately we may not have been able to close as planned. Sheila contacted us back in Michigan and kept us updated. To our surprise we were able to complete everything over the phone in just a few minutes, and Sheila took care of all the communications with our Michigan Insurance Company! We ended up getting both our automobiles covered through Sheila and State Farm as well, and again to our surprise our auto coverage was far cheaper than what we were paying before! Thanks again for being such a People friendly office!

Doug Null helped us so much! My boyfriend and I were able to sign on to car insurance with Statefarm at this branch because they helped us get a great quote and explained everything to us! Trust me if you go here they will help you get a great deal and get any deals you can! 10/10 recommend for any insurance needs you may need. Also every employee was super welcoming and friendly, which made it a fun, happy environment.

Awesome switch to the best company with real people and professional service. Filing a claim was made easy well worth the low cost and personal attentiveness of a Great neighbor. Thank you and God bless you guys.

These guys really make you feel comfortable when calling them about a quote, I called them for 2 different vehicles and they gave me unbeatable quotes, needless to say I now have Auto and Renters insurance policy through them now. Great service, friendly people. I worked with Justin & Sheila

I worked with Jake Clark to get life and auto insurance with State Farm. And he went above and beyond to help me get exactly what I needed! Very professional, honest and fun! I will continue to use Jake and refer him to anyone and everyone with insurance needs.

Getting insurance can seem stressful, especially if you don't understand any of it. But this entire experience was great from the very beginning. Let me just say that Melanie and her team go above and beyond with each and every one of their policy holders. There was no pressure and they gave me options to choose from. Now I have it all...Auto, Home, Life, etc. Justin checked over some policies I had and got it all sorted out and situated to meet my needs. Just the other day I had a question about my payment, I called up to the office and Doug took care of it immediately. Now my payment is set up and ready to go. Justin and Doug have been such a big help in getting my insurance needs taken care of. Now the policies I have benefit both me and my family, as well as our budget. The amount of money that I am saving now and the coverage I'm getting is well worth it! Better than I had before! If you have been looking into different insurances, don't hesitate any longer. Call Justin, Doug, or Sheila and let them give you a quote. Each of them take pride in what they do and will help you find what's best for you and your family. Melanie and her team will do whatever they can to make sure that you understand what you have and that you are satisfied with your coverage. A big thank you to Doug, Justin, Sheila and Melanie for an awesome experience!!! What a relief it is to know that I'm a priority and in the best hands!

My entire experience was outstanding from start to finish. I wasn't pressured into purchasing policies I didn't want or need. Doug and Justin evaluated my current auto policy and shared info on how to make it work better for me. Melanie provided rates that crushed my previous insurance company and with more coverage. I'd been a member of my previous insurance company for over 20 years and it was a no brainer to leave them and join the State Farm Team!!! Thank you Doug, Justin and Melanie for an awesome experience!!!

My agent Justin was very friendly and provided me with personalized service. I was able to get all my questions answered and my insurance needs met in one place, while being provided with good old southern hospitality.