Maserati at Stuart Se Federal Hwy, Stuart

I traded in and purchased a used vehicle on 5/21/22. There were some minor imperfections on the vehicle I purchased (which the dealer wasn’t aware of) but I was willing to resolve those on my own (see photos). The only thing I requested was an additional key - which the previous owner supposedly had but never provided. Mind you, the dealer had been sitting on the vehicle for approximately 30 days. Regardless, my salesman (AK - who was very polite) and a gentleman by the name of Clark, informed me they would attempt to contact the previous owner, to retrieve the 2nd key. Fast forward to present day (30 days later), I am still waiting - even after multiple text message exchanges and phone calls. This level of service is disappointing, I traded in a vehicle with two keys and expected the same in return. Post delivery service should be consistent with pre-delivery but is often overlooked. For me, that is what determines an exceptional car buying experience.

I was treated very well during my recent pre-owned vehicle purchase. It was a no pressure experience. The staff was very professional, knowledgeable and courteous throughout the entire process. The asking price was reasonable and they were still willing to negotiate a little further. This was appreciated as many other car dealers are charging ridiculous price markups due to vehicle shortages. The brand new showroom is as beautiful as the new cars here which seem to be priced within reason. If you want to drive something cool and a little different from the crowd I would suggest coming here to check it out.

Dealership is great. From start to finish the process was smooth and professional. I guess buying a truck from a Maserati dealership is more fun than I thought. My salesmen AK was very knowledgeable about the used products as well.

It all starts and ends with Matt ! Very accommodating and professional. He made the process painless and kept us informed on the process the entire time . Knew value of time for his customers and that was very important to us to be given updates every so often. Thank You Matt .

I have owned two Maseratis and an Alfa Giulia. My first Maserati experience mechanically speaking was great, however service was a nightmare ( Stuart Maserati was not around back then). I bought my Alfa from a different dealership than the old Maserati dealer. They were better (still no Stuart Maserati/ Alfa), but things changed when I took my car in for service the first time to Stuart Maserati. This is the best dealership experience I have ever had, it is hard to put in words but the experience left me loving my car and brand even more. My Alfa had a battery issue still under warranty and Stuart Maserati/ Alfa had my car towed fixed and back on the road next day. The whole time I somehow never had that feeling of anxiety, wondering what was going to happen. Everything was explained to me and performed exactly as stated from tow truck driver picking up the car to me getting my car back NO SURPRISES!! I have never had such good communication with a service dealership ever. It impressed me so much I just bought my new Maserati. I am so confident in this dealership, they make the prospect of owning one of the legendary brand's a pure pleasure. I don't think I can put a price on that, they deliver confidence and a joy of owning you can't get from any other brands or dealership. Thank you and keep up the good work Stuart Maserati team.

Great car buying experience!! Never expected to be in & out so quickly, very professional. We worked with a great salesman and the financing was as discussed. No hidden fees like other dealers. We purchased a great vehicle, great price. Best experience ever!!

Had the best dealership experience ever!!! They made it so easy and Matt was truly incredible. First of al, the interior is beautiful and new. But more importantly, from the first phone call, the service was perfect. Matt was waiting right out front with the car I wanted and we were ready to test drive. From there, there was no hidden fees or sketchy add ons that I didn’t want. They were focused on getting a great price and a fair bottom line so that I was getting the best deal. Many other dealers just try to sneak in unnecessary extras in your monthly payment, so I was very impressed. Carlos also worked hard to get me the best rate. I am so impressed and satisfied with the service. Not to mention, I love my new car! If you’re between dealerships, go with this one!

From the beginning AK, Clark, and Carlos treated me differently than the other dealerships I went to for the past month. They took care of my family who have been looking for a used SUV. Set the tone right away that they were here to help me rather than just sell me a car and never talk to me again. Has been a month now and am still surprised about the fun experience we had buying from these guys.

Don't buy a car from these people. Wasted 2 hours of my time negotiating in good faith with this dealer. Made offer that they accepted. Sales person was sending me paperwork to sign and where to send deposit. Calls me back and said that they have someone else coming in who just sent in a deposit and he would call me back if still interested. This is B.S. This is according to his sales manager Clark Boxall. I guess these people don't bargain in good faith.

I recently purchased a 2021 ram there and the car salesman Matthew lavallee was absolutely super helpful and super knowledgeable, very smart in the car industry, could explain everything I could ask about every part of my vehicle interior & exterior! explained everything very thoroughly with me and was just as excited for me to get in my new truck as I was. Finance man Carlos helped negotiate and let me go at my own pace! Forsure recommend buying a new or used car. Ask for Matthew lavallee!