M&T Bank James St, Syracuse

This bank is absolutely horrible. Here is what happened. I was written a 75.00 check drawn from M&t. I went to drive thru to cash it. The teller asked for My account number in which I replied I don't have an account here I would just like to cash the check drawn from This bank. She said that I needed two forms of government ID to cash the check, I sent over my driver's license And my passport. Then she said to cash it I had to come into the Branch. So I drove around the building. I drove around and parked the car walked in to the branch stood in line while they took care of their customers from behind me 1st. FInally I spoke up and they decided to wait on me. They set in order to catch the $75 check they would require a 3% fee. I then asked her for my check and i.d. back and deposited it into my own bank . If this how they treat non members I can't imagine how they treat you after they've already got your money. #worstbankeveraward

Love this location! The people are very nice and professional and there is almost never a line at the inside counter! Every teller station is occupied by a teller! Minus a star for not having a drive thru ATM.

Very rude!!! If this was the only M&T bank I would switch to bank of America. To the lady with the brown hair to your shoulders. Try to smile alittle you only live once!