L & N Federal Credit Union Von Allmen Ct, Louisville

Bought a repo house from a hard money lender that won’t show on credit. Fixed it with credit cards and unsecured loans throwing my credit to 500. They didn’t look at just the score they looked at what I did. They saw the equity was huge because it’s now a 3400 sq ft home with a 6 car garage in the city with a loan of 67,000 on it. Immediately after combining all debt my score is back above 650. They didn’t write this off without sending all details to the underwriter and working with me as a person. They will hold my personal banking for as long as they don’t mess it up like auto truck did where I’d be stranded non stop cause my cards were all closed due to possible fraud. That stuff was annoying here they don’t have those issues!

They're completely rude on the phone. I've banked with them for 7 years, but not anymore because they talk to me as if I'm below them. They are already mad before I asks my questions.

Misleading information when confronted denied actions and turned rude I would strongly advise either a different location or different bank.

Very incompetent banking practice and lacks basic business professionalism. Upper internal management is rude and simply will not answer or explain basic questions. Very shocking a bank's managment would behave in this manner.

Have been with L&N more than more than 35 years. I plan on staying with them. Was so thankful they opened a branch in Oldham County.

Great service. Very easy to work with, friendly, and accommodating.