KeyBank S Highland Ave, Ossining

Very terrible customer service. Do not work with this bank, including Edwin. Will not return for future business.

For you keybank customers try to avoid the banks ATM, over the past few months this ageing ATM has been experiencing consistant issues, during several past visits it had a problem dispensing receipts (I could see it curling up behind the slot ) , (had to fish it out with a pen ),on another it even told me that receipts weren't available, still others the Brinks truck was filling it up with money (no fault there ,that's understandable )however this last time after the Brinks truck was there on Friday afternoon the ATM was out of service for the entire weekend, in retrospect perhaps if enough us wrote poor reviews they would replace there ageing device so there customers can access there accounts! !!!,,,OMG..ok so approximately 3 weeks ago I wrote the above review and key bank responded saying that they would have their people look into the problem..., We'll today I went to the ATM and everything worked fine till I looked at the recepts that I requested and guess what nothing printed on them..COME ON PEOPLE you manage to hit all the other power points on your services but like a poor marksman you keep missing the target ("replace the machine already ")