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KeyBank W Ridge Rd, Rochester

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2.1
Closed
Friday9AM–5PM

(585) 227-8181

https://www.key.com/locations/ny/rochester/BRCH32900024/2791-ridge-rd-west

2791 W Ridge Rd, Rochester, NY 14626

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    KeyBank Reviews

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    Michael Vigelette
    1

    Incorrect hours posted online, says that the drive thru teller is open and it never is. The bank doesn't reflect your actual balance after transaction so I'm constantly going negative and being charged fees. Most definitely the worse bank do not ever bank with key. Also their management are absolutely clueless about anything financial related I went in there as a potential new homebuyer and wanted financial advise and it took them 20 minutes to understand what I was trying to say. Definitely a nightmare

    Response from the owner

    Michael, to have your concerns forwarded for review I will need some additional information. Send to [email protected] with ref# 64973, including your full account name with a contact phone number and zip code. Thank you. ^JL

    G

    Greg Seward
    1

    Bank some where else. This whole company is run by thieves. The mobile app does not reflect transactions made causing account balances to go negative and then receive an overdraft fee which is not refunded because of their communication issues. I've had this happen three times I'm done having my money stolen from a bank.

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    Chris Brown
    1

    They want your ssn to cash a check. Only bank that does it.

    Response from the owner

    Hi Chris, we do require photo ID and other forms of verification in order to be able to a cash a check. This process is in place to protect you and our clients from possible fraud. We apologize for any inconvenience this may have caused you. Thank you.^CH

    m

    melly mel
    1

    Complete jerks the tall white guy is atleast i made the bank 2 minutes before it closed n he says i didnt the two girls at the corner just laughed as they sat and watched racist to to the fullest go else where like the latta location this happened to me several times ill never go back

    M

    Mike Wilis
    1

    Horrible do not go here ... change policies with being notified!!!!!!! Go to chase

    Response from the owner

    Mike, I'd like to gather more information. If you don't mind sharing please send to us at [email protected] please include your full name with contact phone number and zip code with your response if you'd like to get in touch. ^JL

    s

    sara leibold
    1

    Do you want to not be able to access your funds? Look no further! 24 hr customer service line will hang up on you. Cashiers checks will bounce. Good times to be had by all.

    Response from the owner

    Sara, we would be happy to have your concerns reviewed. Email us at [email protected] with additional information you’re your concerns. Including #64598, your full account name, a contact phone number, and zip code. Including your claims reference number. Thank you. ^JL

    C

    Craig Tuttle
    1

    Have had a horrible experience with this particular branch. Unfortunately, I opened my account online and did not get a chance to witness the level of customer service. If I had I definitely would not have chosen this branch.

    Response from the owner

    Hi Craig: I'd like to find out more about what happened. If you would please send an email to [email protected] including some details along with your phone number and I'll be in touch. ^KeyBank Customer Care

    E

    Eli Easy
    1

    This bank has to b thre worst bank in America. I recommend that if your looking for a financial institution do not waste your time nor money with Key Bank. #Trash🚮🚮🚮🚮🚮

    Response from the owner

    Hi Eli: I'd like the opportunity to find out why you feel this way. If you would please send an email to [email protected] including some additional details along with your phone # I'll be in touch. ^LH

    M

    Mark Goho
    3

    Staff is nice in here but with banking being done online mor and more, First Niagara is falling further and further behind.

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    FAQs

    • 1. How to Get in Touch Wtth KeyBank?

      You can dial this phone number (585) 227-8181. Or you can visit their website and submit your loan request online.
    • 3. How Can I Secure a Loan at KeyBank?

      You can visit their website and submit your loan request online. If you are looking for payday advance loans, you can turn to our website for more details.
    • 5. What Happens if I Fail to Pay Off My Loan?

      You can consult with your lender if you are struggling with the monthly payments. Different lenders have different policies of overdue payment. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Address Of KeyBank? How Can I Get There?

      KeyBank is located at 2791 W Ridge Rd, Rochester, NY 14626. Please carefully check the map and locate the fastest way to access it.
    • 4. Is KeyBank an Agency or a Lender?

      KeyBank is a Bank. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can click here to secure a small personal loan with no credit check.
    • 6. Does KeyBank Offer Bad Credit Loans?

      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our online service to get an online installment loan even with your low credit scores.