Keating Honda Interstate 45 S, Conroe

The experience from beginning to end was amazing. We are definitely in different times for buying cars and never have we purchased a car sight unseen but it did not disappoint. Zach and Nick worked with us through everything and maintained good communication throughout the whole process. It took 2 weeks but my baby came sooner than expected and I am beyond in love. I recommend this dealer and Zach especially to anyone looking for a Honda. He worked with us and got me into an awesome car I now love. Keep up the good work guys!

Our sales person, Matthew Reyes was excellent! Very professional and easy to work with. Did a great job helping us pick our vehicle and kept us up to speed on the wait time for finance. He was there with us through the whole process. Finance was great too. They were upfront about the fees and didn’t add a markup like most dealerships do. Process was smooth and fairly quick, compared to our past experiences.

Nick Bailey was very Professional. He took care of me from the moment I walked through the door. Very knowledgeable about his job. Also took the time to show me exactly how my new car works. I look forward to doing more business with him in the future.

Keating Honda has been a great resource in my car buying process. Nick Bailey, who was a sales representative for me, was very easy to talk to. He made sure not to overwhelm us by rushing through anything and was very transparent about things. Chad and Brett, the finance managers, were also super helpful and informative during our time at the dealership. I would highly recommend considering Keating Honda for your car buying process.

When my husband and I found a used car here for his commute to work, we were thrilled. We purchased the car on the spot. It had only ever been serviced at Keating which is where the previous owner had purchased it. We scheduled a second routine oil change at the dealership and after driving the car about 4000 miles my husband discovered the engine was almost completely empty of oil. We had zero issues with the car before that oil change. We called Keating immediately and worked with the service manager to schedule a consumption test. It took forever with the back and forth, but finally the service manager said that the corporate office would call us to discuss next steps since the car was clearly burning oil and the engine was damaged. It never happened. We called back and tried talking to the service manager and anyone who would listen but could get nowhere. We gave up hope then decided to give it one last try to get the issue resolved. We worked with someone supporting the service department while the manager is out, brought the car in for another diagnostic, and waited for the follow up with next steps. Never happened again. The service advisor did call with the results of the diagnostic..we already knew what they would find. The engine was shot and needed to be replace. I waited a week and reached out again to Michaela to see what the next steps would be to remedy the damage Keating did to the vehicle as she still failed to follow up. She denied all responsibility on the dealership's behalf and said we could call Honda to see if they would offer anything. So either Keating sold us a car that was already damaged and lied about it or damaged the vehicle during that oil change and will take responsibility for neither. We are hard working people that have been absolutely taken advantage of by this dealership and are devastated by their refusal to replace the engine or make an offer on finding a comparable vehicle. Do business with them after great consideration.

Jeff was awesome in getting everything ready for us to come in and sign. Brett was amazing at working hard for us to get a better rate. We will definitely be back in a few months to purchase a car for our daughter. Place was very clean and the staff was extremely friendly. Great and surprisingly fun experience. Than you guys.

Can’t thank Doha enough for the experience we had at Keating Honda! By far the best car salesman I’ve had the pleasure of doing business with. Super professional, knowledgeable & he clearly believes in doing the right thing. Smart & funny guy that was able to get us into a brand new accord within the week. In this day & age cars are hard to come by & the wait is 3+ months at most dealerships… even landed us an low interest rate (also next to impossible to come by at this time) GO SEE DOHA!!! He will take care of your car needs! THANK YOU FOR EVERYTHING!

Great sales team (Doha and John), friendly staff, really sharp finance (Thomas). All were a pleasure to work with, responsive and professional. A real credit to the Keating dealership.

I had a great experience purchasing a car from Doha! He maintained constant communication on the arrival of my new civic and was very professional.

We went in for routine service. The online scheduler was easy. The line was well managed. Everyone I spoke to was helpful, friendly, and informative. The work was done well and right in time. The waiting area was great, with a place to work and plenty of coffee. I have never had such a great service experience.

Best car buying experience I’ve had! If you are in the market to buy or sell a car do yourself a favor and go see Brandon Wagner and The Keating Honda team. They will do everything they can to make sure you find exactly what you are looking for. Brandon was up front, honest and friendly while helping us through the process. 10/10 would recommend!

I came for the tire rotation and oil change special. The service team was backed up so my wait was about 2ish hours. Other then that, I was very pleased with the service. I do hope that my next maintenance wait will be less for the express service. I will give this location a few more visits and will try to update my review if something significant happens.

Amber (specifically) was excellent. She’s one of the service reps. She really was great. I'd hire her in a heart beat because she does everything I teach my sales team to do - listen well to what the customer needs and educate on the products/services you have and how your products/services can address the customer's needs. And if the customer tells you “no” after you’ve listened well and provided a solution, you leave them be. High pressure sales NEVER works! She did all of that and with a smile on her face!

Reasad Doha helped me get everything set up. From the trade in, to the credit checking process, he was quick and efficient. He thinks on his toes, adapts to difficult situations, and most importantly, gets you exactly what you need and want. I've always been a big fan of Honda vehicles, and that quality extends to the h dealership itself. All of the add on options were outlined properly, and explained thoroughly and concisely. Thank you to Steven for helping me finalize everything, and thank you Doha for setting everything up for me. I'll definitely be back whenever I need a new car, which will likely be many years as it's in such good condition.

Needed an oil change and recall done on my car, I work in Houston, they allowed me to drive a loaner car for the day. They worked with me on setting up an appointment that worked with my busy schedule and communicated throughout the day on how my car was doing, etc. Love this place! Everyone is always so helpful!

Today April 26, 2022, I had a scheduled appointment for 9 AM, I arrived at 8:50 AM. Upon arrival, I noticed there were approximately six cars parked in the service area. I pulled in and waited. there were no individuals inside of the cars. So I waited. While waiting two other individuals arrived and parked behind me. Eventually, a service representative came out, but did not come to me first although I arrived before the two individuals behind me. After the empty cars were moved and the two individuals behind me were serviced, I was stunned and shocked that no one came to assist nor check me in. I happened to be black and very sensitive to discrimination. The individuals who were serviced before me who happened to arrive after me happened to be white and the service representative also happened to be white. I did not wait, I left. A Keating person called me around 910 915Inquiring about my appointment I advised her, I had an appointment and I was there for the appointment but I was not serviced and I was disappointed to experience discrimination at Keating. I also advised them that I do not spend my money where i am not welcomed and totally disrespected. BLACK PEOPLE STOP GIVING SPENDING YOUR WHERE WE ARE NOT RESPECTED!!

Just wanna thank Roger for the great car service I received from him over & above what I had expected. He has dealt & resolve the problem issues I had with my car at a reasonable time & good price. I highly recommend Keating Honda for their great service and definitely will come back to have car serviced here again.

Brandon Wagner was my salesperson and he was very knowledgeable and professional. The whole process went smoothly and was not stressful or drawn out. This is out second purchase from a Keating dealership. Highly recommend.

I was in for an oil change and Pungi notice my passenger side mirror was broke. I advise him i know but it just not in my budget at this time. During the oil change he contacted me to advise me that I had 52 dollars of something like reward points. I said great the mirror is now within my budget and got it fixed.

Storie was my service representative. She greeted my in a timely manner. She was finishing another vehicle when I arrived and she informed me it would be a short wait while she finished up. She called Amber Craft, who assisted me with ordering my part the day before. Amber came out to greet me. Storie knew what work needed to be done and gave me an approximate time when it would be ready. When I was at the cashier she mentioned that 2 of her mechanics that assisted with my car knew me from looking at the work order. After leaving cashier, she took me to say hello. They were 2 of my former students from elementary school. I was so thrilled to see them as it had been many years. We briefly caught up and I left. Storie made sure I listened to my car before I drove off. It felt so welcoming because all the employees I had contact with were cordial, friendly and I felt like family. I would highly recommend Keating Honda to everyone.

Service was excellent. We received exactly what we were promised. All your employees have been very attentive to our needs. Our vehicle was repaired within the stated time and amount. Thank you to all involved in this service. We will be back for our next service.

Jorge was amazing to work with! He was thorough, got us an amazing deal, and was patient with our kiddos while we were in the dealership! Highly recommended

Our sales guy Tim Hollway (sp) is wonderful. Never felt pressured as I had been at the other dealership. Carmax on 45 North Houston is horrible. Poor customer service and individuals that didn't know or cared about their job. Definitely go back for our next vehicle.

I had informed your staff member Alicia that I had to have my car done as quickly as possible as I am a hospice nurse and I had a patient that was not doing well and I could have been called to her at any time & you guys were very quick and very efficient and got my oil changed & tires rotated in under the specified time of 90 mins. I appreciate your timely care & professionalism more than you can know.

My experience was hassle free and they went over an beyond expectations. Thank you John for being such a great Pearson by being intuitive to my needs I would recommend Keating Honda to everyone great experience thank you Keating Honda

Horrible service just left today 5/10. I got approved , and the did not want to sell me the car because I did not want to pay extra insurance on it. They don’t care about helping people without making money off of you. Choose another Honda dealership other than this location.

Honda is always my favorite car. I started with Honda and hope to end with it. I was driving civic and now I drive Accord 2018. I got my car brand new from Keating at Conroe. They helped me a lot as I was buying new car for the first time. Me and my uncle went to Keating and Brandon Wagner helped us to get the car. He has the best customer service. Not only him, all other staff have their own great customer service. He found the best deal he can for me. If you are planning to get new or pre owned Honda and Nissan car, I suggest Honda Keating is the best place. It is the reality. Got the best car of North America 2018 😊

Roger my service specialist was prompt and very professional . Made me feel right at home and answered any questions I had . The repairs were also excellent and could tell the repairs were made once I drove off the lot . !

Nice courteous and handled the services on my car in a timely manner. Really recommend Roger as a service advisor. Very professional

I loved how my advisor double-checked for ways to save me money; she did not take assumptions and was very humble! I'm pleased with my service!

Service went well. There were some others recommended service items, but they didn’t pressure me to get them done on the spot. Good overall experience.

Very easy to make an appointment, excellent attention to and accurate assessment of the timetable. The service partners did a wonderful job of making the process smooth, particularly Mr. Hickey.

The staffs are welcoming, very informative and they gave me a good deal on my car. I highly recommend Keating Honda 👍

I went in knowing I needed tires and thinking I needed struts. Darell could have just sold me $2000 worth of repair and I wouldn't have batted an eye. Instead he questioned me about it and had the tech check the struts. Nope didn't need them. Just tires. Saved me a grand. Same review. Different visit. Their service department is on point.

Good service. Fair prices and helpful staff. Best Honda dealer I have found

This had to be the best auto buying experience ever. Robert Dams was extremely knowledgeable about the car, kind and patient. Chad Williams in Finance was equally professional and explained everything thoroughly. I am already recommending this dealership to friends!

I am a 1st time buyer and I recently purchased a Honda hr-v sport. Tim Holloway was the best ever sales consultant. He and his staff made me feel very comfortable as if I were with family. Tim was very professional, yet funny and pleasant to talk with. He was also knowledgeable about the car and checked on me after purchasing to see if I had any other questions. Great customer service all around. Highly recommend this dealership!

Really great dealership. Best experience I've had with a dealership so far. Walked it told them what I wanted, what I wanted to do, and the price I wanted. They wne to work for me to make a compromise we're the dealer and I were both happy. Not pushy either, or trying to sell me other things.

Diagnostic visit was handled expertly by David. Recommendations and repair options appreciated. Nice work. 11/15. I think the service dept may be the best part of the dealership. Amber today was excellent. 12/30. All day recall work completed as promised. Appreciated the shuttle service.

Zack recently helped my mother find a vehicle that was perfect for her and within her budget. He has great customer service and knows how to treat his customers. He took the time to explain every step to Her and answered every single question she had. Zack and everyone at Honda made purchasing a vehicle a positive one for her. Thank you!

Today was the second time Mr.Kevin Bernard has helped me in the service center for my oil change and everytime he has been extremely courteous and friendly, he lets me know what my vehicle needs without pressuring me to do certain things and he always had a smile on his face the past two times I’ve seen him.. He seems like a genuinely nice guy!

I recently purchased my first car from here and Tim Holloway and Brandon Wagner helped me tremendously! I’m totally in love with my 2021 Honda passport.

Our salesperson was Robert. He was a pleasure to work with and took the time to explain all details of the transaction with us as well as the workings and technical aspects of the vehicle. I highly recommend Robert as a salesperson if you are looking for a vehicle. You will not be disappointed!!

Everyone was friendly, helpful. Minimal wait time! Roger & Daryl are fantastic! I have had Roger my last3 visits & he goes above & beyond to help his customers ! The porters /transporters are always courteous & the mechanics are always so helpful! Daryl has saved my butt a few times as well. From arranging an impossible day to fit my vehicle in on a busy day & saving me money back to the days of my hrv. I don't ever really like to do surveys but thought it was time to say a big Thank You. I haven't always had good experiences there but I definitely have this last year!

Everyone we spoke to was great but Robert in Sales made buying a new vehicle painless.

We dealt with Robert Dams on our used vehicle purchase. He could not have been nicer and worked hard to make our purchase easy and pleasant. He was great to work with. The whole experience at Keating Honda was also great and we left in the used car we wanted at a wonderful price.

Good service and great reps, although the turnaround was a bit slower than convenient. They kept in good contact throughout the repair though, I do recommend!

Great experience from start to finish. Everyone was helpful and friendly, and got us in and out extremely fast. Thank you!

Brought my car in for a safety recall job that takes the whole day but the recall notice from Honda mentioned it will take about 1.5 hours. Service advisor (Amber) checked me in, make sure parts are in stock and arranged for shuttle to bring me home. First time using a dealership workshop shuttle service, not sure what to expect. It turns out to be a pleasant experience. The driver is an employee from the workshop and not a third party driver. The young man driver was courteous and drive without rushing. The same shuttle service came to my home to pick me up when my car is ready to be picked up. Happy that they offer this arrangement.

The Keating Service Team did a great job in helping me resolve my problem with my CRV. I want to thank Darrell Hoop in helping me in getting my vehicle back in a timely manner.

Honda clutch pedal bracket (17 yrs) broke. In Saturday, part delivered Wednesday, fixed Thursday. Note: Part 213.99 (quoted @ 260-280) 104.72 (online) Labor 255 Repair orders 35.70 Total. $525.29 ಥ_ಥ Had to get it done the right. They did do recommended general maintenance checklists (35.70). This clutch pedal bracket better last another 17 yrs!

It was a great experience, Zach was very helpful and got me into what I needed. Would definitely recommend this dealership to anyone.

This was was second purchase at Keating Honda, and I highly recommend the salesman John Wells, and Finance manager, Chad Williams I believe. They were fantastic, and got us the exact car we walked in wanting! I would recommend to ask for John Wells as your sales representative, as he was awesome to work with!

I highly recommend Keating Honda for your new vehicle! And also highly recommended asking for Doha. He made my experience so fast and easy. I received a fair price for my trade in, and walked out with a great price on my 2022 Honda Pilot! The finance team was great as well. They have a great inventory to choose from, and will work with you to get you into the car you want.

I serviced my car here every time and it was very easy. The reason for my 5 stars though is the salesmen Jorge Lujan. When it was time to sell my car, he was extremely friendly, knowledgeable and treated me with the most professional respect I’ve ever had. He let me keep my plates but insisted he wipe them down before handing them to me. He made the process so enjoyable and easy, i was in and out in about an hour. I would highly recommend speaking with Jorge for car needs, make sure you keep him around. 10+ stars for Jorge!!

We appreciate all those who worked hard at Keating Honda to get our repairs done. We came from out of town and our technician, Kevin Bernard, was so helpful and efficient. He helped us immensely by arranging for us to have a loaner car so that we could make a doctors appointment that very day while they were repairing our vehicle. We will certainly request him the next time we are back. We appreciate those that did the repairs. So far everything is running well.

Buying a car can be such an exhausting experience since I'm very guarded after horrible experiences in the past with other dealerships, but Keating made this actually fun! Our salesperson Zack P. was professional, honest, and kind. Absolutely the best car salesperson, hands down. Chad W. in finance was super friendly, efficient, informative, and gave fair rates and warranty pricing. A+ customer service all around! Thank you, Keating!

Special thanks to Nick Bailey for a wonderful experience at Keating Honda today! As a first time car buyer, he was beyond patient and understanding of my situation, and worked very diligently to make sure I walked off with a car that was the best fit for me. He was extremely knowledgeable and kind, thank you Nick and team! Everyone was very accommodating. Will be recommending Nick and Keating Honda to friends and family!!!

You guys went out of your way to help me get into my new 2022 Insight and I could not thank you enough. Doha did an amazing job and was very thorough. The finance team was also very helpful, knowledgeable, and worked with me for what I wanted. I highly recommend anyone in the market for a new or used car to go to Keating Honda and speak with Doha.

Fantastic service. Very clean service department and easy to book service online. They communicated with us every step of the way regarding our vehicle and honestly got better service here than at at Cadillac dealership when our Cadillac needed servicing. This is the first Honda we have owned and knowing this service dept is top notch just might make us Honda owners for life!

I highly recommend Mike to help with your needs. He is not a typical car dealer who tries to convince you that you need to buy all of their products. He is a straight shooter and will make you feel comfortable. I recommend Keating Honda if you do not like the typical "car dealer" atmosphere

Great dealership. Everyone is so professional. They got me in and out in no time.. and my customer service agent Roger Hickey is AMAZING. He truly goes above and beyond for his clients. Such a great experience! I HIGHLY RECOMMEND ❤️❤️

Keating Honda was great! The staff kept me informed throughout the entire repair process. They fully explained exactly what needed to be done, why it needed repair & the cost. When I picked my car up, I had a chance to leave the repair pick up area and go into the show room area. Wow, it was immaculate, roomy and attractive. I was very impressed with Keating Honda and would certainly recommend it to family, friends and neighbors.

Service department is great! They are thorough, timely, and courteous. I could take my car to a ‘quick lube’ business closer to home but I trust Keating service department to do the right thing for my car and me as a customer. I would not go anywhere else!

I've been a customer of them for few years now. The customer service I received from the moment I check in till my vehicle is done is excellent! The quality of work they do has keep my vehicle in top shape allowing me to have a peace of mind when my family is on the road no matter the distance.

I definitely do not recommend this car dealership. The advertised price is not what they’re charging because they sneak an extra $5k in “mandatory” features. They force you to have the Apex protection on the windows, paint, and interior. The salesman Robert could careless whether or not we bought from them and told me to take it or leave it multiple times. I went 2 car lots down to cowboy Kia and got a better deal on a newer challenger and was not forced to purchase any add on if I wanted the car. Do not go to this dealership unless you want to spend $5k extra

When I made the appointment, I had talked to service advisor, Darrell Hoop, and he told me what needed to be done, how much it would cost, and how long it would take. We moved away from Keating Honda and we drove 2 hours to get the car serviced at Keating. Darrell had told me it would take about 3-1:2 hours and it took a few minutes less than that. And the cost was what he had told me. I am very pleased with the service. I am 78 years old and I am leaving Saturday to drive to Reno, NV with 2 other women.

I can not say enough genuinely GOOD things about nick (my salesman), chad (my finance guy) and keating Honda as a whole!!!! I went in to simply test drive an accord and left 2 hours later with a brand new beautiful accord EX-L. I’ve purchased 6 different vehicles in the last 9 years and this dealership and team was BY FAR, the EASIEST team to work with. They weren’t your typical “dealership dudes” if you know what I mean. They were easy going, kind, and literally got me a deal that was mind blowing to me. Highly highly HIGHLY recommend this dealership. I’ve worked with places like Demontrond in the past and NOTHING compares to keating Honda. If your in the market for a new ride, GO SEE NICK AND CHAD….. you won’t be disappointed!!

Purchased our first new car here, this is our 3rd Honda vehicle the other two where pre-owned. Robert was great called and told him the car i looked at online. He said we have it. Went in the next day test drive it and purchases it. Service department is always great

My advisor Erik was exceptional in communicating with me when I had questions about my vehicle. He provided estimated time, location of seating areas, and staff in case I needed to reach for help. Overall 10/10 and exceptionally fast service!

Had a good experience with everyone & love Nick's 1st choice for me. It was a great fit for me 🤗😎

Very helpful team, had lots of problems getting the right/ working parts in for my car but that was due to the warranty company. Kevin and Story were very kind, helpful and honest! They kept us in the loop the whole time!

On a horrible day, the staff at Keating Honda helped a haggard traveler get his car back on the road and on schedule. The staff and management was friendly and precise; which helped in decision making that got me back on the road in a relatively short time for being a 7 am//911 walk up. Thanks

Found vehicle on Car Guru’s that we liked and had some local friends go check it out. Learned at that point the listed price does not include the mandatory $5,000 additional price on top of the advertised price. Just be honest and list actual price!!

Mike Pungitore is awesome! Kept me informed of my vehicles progress and knowledgeable. Great Service and courtesy is hard to find lately but not with Mike at Keating Honda!

Checking in with the service representative was quick and easy. They completed my car in a reasonable time as I had fluids exchanged, an oil change and tire rotation etc. Great service today!

I'm a HAPPY customer! My salesman CHAD was awesome. It began as an internet sale. They had the vehicle I wanted (EX-L, Platinum White with Ivory leather interior). I cannot give them five stars because they have that horrible business practice of adding dealer options AND those options are not listed on their web page price. My vehicle had $2800 of options that I did not want. I was also prepared with vehicles and offers from several other dealers in the area. That being said, CHAD and I were able to agree upon a reasonable price, I qualified for excellent financing, and BRETT understood my financial situation as a retired educator when I was in financing with the final paperwork. I think I got a good deal on the vehicle price and my trade in. I'm no fool. I know they made a profit. After all, they are a business. I love the vehicle and I'm happy with the deal. So there.

Amber, in service, is a God send. My tire blew on I45 going home after a long day at work, damaging my car. I had the tow truck take it to the closest Honda dealer, Keating. I called Saturday morning and Amber made sure my car was taken care of, despite their busy day. She kept me updated and made sure I had all the necessary information to go about repairing my car.

If you go to Keating Honda, please I would advise you to speak or request Jorge Lujan. He is a sales rep at the dealership, and he’s very knowledgeable and kind. He comes from a very diverse background leading management at Audi, BMW, and Lexus dealers. With over 15 years of experience in the industry, I left the BMW dealership to go see Jorge. Needless to say after 6 times getting denied through finance Jorge did everything he could to get me approved. I walked out of that dealership with a low mileage 2020 BMW M Sport. I had went to nine other dealerships before this and the experiences were horrible, have jorge help you, he’s an honest and great person to have lead the way and get you into the vehicle YOU want! This has been the best car buying experience of my life. I’ve done this many many times, no one else’s service comes close to how well I was treated! Thank you Jorge, and Keating Honda is so lucky to have you ! -Brielle Williams

Just bought a new 2020 Honda Civic from Wes, and I could not be happier. We had a great experience from start to finish. They were willing to work with us on a trade in and an extended warranty (I drive over 80 miles 4 days a week so I definitely needed the extra coverages). I will definitely be going back when the time comes for another vehicle.

Excellent service!! Great staff!!! Robert Dams was my salesman, for the second time!!! Overall, hands down, the best experience I've had anywhere!!! 3-8-22 Had regular service appointment today and Roger was great to work with. Keating Honda continues to get it right!!!

This morning my auto service maintenance was handled by Roger (H)! He was a new advisor to me even though he’s been with Honda a long time. He was very kind, polite & knowledgeable with my service needs. Everyone at Keating Honda is so nice whether it’s on the phone or in person! Thank you all for working well as a team. The mechanics probably never get kudos but as they are behind the lines, they all service so many vehicles in very hot or cold & uncomfortable conditions who keep our vehicles safe & adequately maintained. Thanks also to them and all behind the scene(s)!

I am super happy with my change in cars the guys up there at Keating Honda Are truly amazing they worked with me quick I was out within three hours after trading in my equinox thank you Zachary and Thomas

Big Texas-sized “THANK YOU” to Chad Williams at Keating Honda in Conroe, Texas! Chad was very friendly and very patient with this Mom of triplets trying to find the best deal possible. He went through all the safety features (as well as all the bells and whistles) included with the 2021 Honda Pilot. There was no pressure to buy. When financing came up Chad helped me to find the best solution that worked for my budget too. I highly recommend Keating and Chad to anyone in the NW Houston area looking to buy now!

Keating Honda is a great car dealership. I never would have imagined with my credit score that I would be able to get a new car, its a 2013 just 5yrs old but new. Zack the salesman and William the finance manager really helped me. I will purchase my next car from there they are the best. Went in on Monday and drove home in my new car on Tuesday. Keating Honda your a lifesaver!

I have bought 3 cars here over the years, and my mother has bought one as well. Very satisfied with the service and finance departments.

Excellent online service scheduling. Professional and helpful check-in personnel. Comfortable waiting area with excellent amenities. Excellent explanation if service details. Cheerful and efficient check-out personnel.

I love Keating l Honda. Lauren welcomed me with a warm smile. Josh show many multiple vehicles until I found a new HONDA CR-V TOURING!!!! Brett was very knowledgeable for the finance portion. Brandon explained me how to properly use all the technology and Amber finished with extra accessories/services for my new car. Highly recommend shopping with them! Thank you guys!

Our sales person Wes was very knowledgeable about the Honda Passport. Thanks for his patience while I test drove 3 different Passports. He made the whole transaction easy. Mike in the service department is fantastic to work with. He makes the customer feel valued. He has gone out of his way to make sure all the issues were handled properly and in a timely manner. Keating Honda, what a great team.

After a routine oil change, a Keating Honda Service Advisor tried to gouge me for $2400. They had FAILED CRITICAL CONCERNS in RED ink on my service recommendations making me think my car wouldn't even make it back home even though it was really preventative maintenance. I called my father because I was upset and unsure of my vehicles road worthiness. My father called to ask some questions and spoke to ( Roger Hickey ) Service Advisor, he was extremely rude, unprofessional and condescending. Best way to lose business is have people like this represent your business that don't care about their job and can't listen to a customers concern. My father asked for a Manger and spoke with Craig who really listened, seemed genuinely concerned and agreed that the situation should have been handled differently. People like Roger Hickey should not be in the customer service business.

We keep coming back to Keating Honda. Great staff, quick purchase, best deals twice now.

The best car buying experience I could ask for, in and out in less than 1 hour! B Wagner is the best! Got a customer for life now! Thanks

Kevin Bernard is a Jolly Good Fellow. He helped me with the servicing of my Honda Pilot a few times. Always smiling, Kevin as usual was courteous, diligent, helpful, in short Kevin is the “King of Customer Service”. He definitely deserves a raise. Merry Christmas! God Bless.

Just another dealership that adds on tons of "upgrades" making the price way over msrp, and uses the same old tired negotiating tactics on trade ins. Price I was quoted was no where near online price, even with destination. Multiple cars weren't even available even though it was still listed online

I would like to thank Thomas Cahill, finance, as well as the Assistant Sales Manager for making my vehicle purchase very pleasant following deception by my salesman, Michael Slater, from Keating Nissan. I shall not going to detail about this. Instead, I preferred to give my highest praise to Thomas Cahill and the Assistant Sales Manager. The Sakes Manager kindly made up for the bad experience from my salesman (who was not supposed to be selling from the Honda lot. I sincerely apologize for not stating the sales managers name but I don’t have it in front of me at this time. Thomas if you could mention it that would be wonderful. I love my car and I’m very pleased with the outcome of the overall deal and the kindness and support given by the Assistant Sales Manager and Thomas Cahill in finance. They both deserve this 5 star review. A huge thank you to both of you. Loving my Platinum Pearl White Honda Touring (as are my fur babies). God bless you both. I would definitely refer others to your establishment.

I have had absolutely incredible experience with the entire team : sales, finance and management. Very upfront, helpful professionals that made me feel at ease while making my purchase decision.

3rd vehicle purchased from this dealer. I appreciate the shop foreman stepping in when needed to make things right. I keep coming back to the dealer because of the service I receive. not too happy about the new prices of an oil change but everything is going up in price these days so it’s to be expected.

Arrived for my scheduled appointment for an oil change and tire rotation. Service Advisor Amber advised me about optimum time frames to obtain service in the future. She made me feel very welcomed and thoroughly explained the procedure and wait time. I recommend this service department and will gladly continue to have my Honda Pilot serviced at Keating Honda.

Tim made me feel comfortable buying a new car with Honda for the first time. He treated me like an old friend would, but maintained professionalism. This was the first dealership where I didn't feel pressured to buy a car, but simply had a lot of fun. I ended up buying my dream car: a 2021 Honda Civic EX. I could not have asked for a more pleasant experience. The gentleman in finance that assisted me was quick and thorough, respectful of my and my spouse's budget, but gave me the best peace of mind and the best first time buyer experience on the financial side. I will never go to another dealership!

Prices are too high. I normally go to Gillman Honda and their oil change prices are significantly lower. Although Kevin and team were friendly paying $90 for an oil change is outrageous. I won't be coming back.

Great experience. Worked with Matt Bryant (Sales) and Mike Boston (Sales Director). Matt spent a lot of time with my wife and I as we checked out a 2018 Pilot. We had our 6 month old son with us and he was patient as we both took turns test driving the SUV. Matt understood every inch of the vehicle and what differentiated it from other SUV's in its class. He treated us with respect and made us feel like we were friends of his. Mike explained in detail the terms of the deal, which was MUCH appreciated after having gotten the run around from a few other dealerships. We moved forward with the purchase. After many car purchases over the years, this was probably the best experience we've had. Highly recommend Keating Honda. Even more... I recommend working with Matt and Mike.

Great check in process. She was able to give me an estimate of cost and wait time and it was right on!

An Special Thanks to Kevin Bernard and his Assistant, she was amazing both were. I received a car to be able to go about my day while my car was getting fixed from an Airbag Recall. Returned to me next day, clean and fixed. I feel safer now. Thank you so much to Everyone. Outstanding Customer Service.!!! Loved the car given, I called it, the Space Ship.!!! Beautiful. Thank you all 💖🙏

This was our most pleasant and low pressure car buying experiences. Brandon was great to work with.

What sets Keating Honda apart from their competitors is their customer service. Mr. Dwayne Murphy helped me and my wife out tremendously! He walked towards us, introduced himself and actually wanted to get to know us first before talking about a vehicle. We felt no pressure to buy what so ever and on top of him helping us find my wife's dream car, the finance manager Mr. Brett made the rest of the process seamless. You can definitely tell those two gentlemen love what they do and love helping people. We couldn't have asked for a better experience!

I know it's a crazy time out there buying cars but Keating Honda made the process as smooth as buying a car can go. Brandon and Nick helped our family out and set us up with the perfect minivan. I called around to about 8 other dealerships and most didn't have what I wanted or told me their cars were all priced a few thousand over MSRP. Keating didn't raise their price on us and gave us great service. I would highly recommend Keating Honda to anyone looking for a Honda or Nissan and who is looking for their next car. Thanks to Brandon, Nick and Thomas for all your help.