James Mahieu - Northpointe Bank - NMLS # 199879 E Washington Ave, Jackson

James Mahieu was exceptional with my home loan and made the buying process extremely easy for me. Not only did he make his self available I had his personal cell number. He was answering questions day and or night. Buying a home can be scary for a single mother but his service was exceptional. He reassured me everything would be okay. He worked his magic and I have a beautiful 3 bedroom home in the area I desired for myself and my son. Thank you Northpointe for the exceptional customer service. I mean down to the insurance company you guys are awesome

As a first time homebuyer, I was completely lost on the process. Thankfully I found James! He was there for me EVERY SINGLE TIME I had a question, no matter how trivial the question was. He answered everything with the same level of professionalism and expertise as if I had never asked him a question before. This level of communication was invaluable to me and was the deciding factor on who I wanted to work with for a mortgage. I never had to wait for a call back, email responses came within the hour, and each and every time he showed me patience and clarity. He even answered things I didn't know to ask, which is the epitome of anticipating your customer's needs and responding to them. COVID threw a wrench into the process, but James never backed off his communication with me. He made sure I was okay each and every step of the way. This kind of care and attention to detail went above and beyond my expectations. I am so grateful I had James to guide me in the biggest financial investment of my life thus far. Homebuying is a stressful process in and of itself, but James made things so much easier! I cannot say enough good things about him. If you are looking for someone to help you finance your house, definitely give him a chance to prove himself to you. You won't be disappointed!

James is the best, we dealt with other mortgage lenders before being introduced to james and they were nothing but a headache. Once james started helping us we we're able to get everything situated and figured out, even after business hours he helped us and answered any questions we had. If it wasnt for james and our realtor introducing us we never would have closed on our house, especially after all the ups and downs. James we definitely appreciate everything you and northpointe did for us to get us our home. I'll definitely be recommending everyone i know to you!

James is a pleasure to work with. He is very knowledgeable, professional and pleasant. Whenever I hear someone looking for a mortgage guy they can trust, I volunteer James’ info.

James is very professional and very attentive. Went out of his way to make sure everything went as smooth as possible for me. James also made himself available even after business hours on his own time. Thank you James for help.

The experienced of refinancing my home twice with the help of James Mahieu is above excellent. From my first refinanced he never lost contact with me as a client and when the rates where low he contacted me to let me know I could refinance at a lower rate. His expertise and knowledge is superb also the care, courtesy and good customer service given is extremely wonderful to receive over the phone or via email. Thank you sincerely,

Worst bank ever I would never tell anyone to deal with them Will not return phone calls unless it's for them don't you need to call them. Such a upside bank

James was very helpful and knowledgeable throughout the whole home loan process. Made himself available on his personal cell phone day or night to answer questions. I would highly recommend James and Northpointe Bank.

James was great throughout this exciting and stressful time. He was always polite, and patient with me. I would recommend him, especially for first time home buyers.

Fantastic experience. Have done two refinances together. Answered all of my questions quickly. Was available anytime I needed. Very trustworthy. Not pushy. Helped save me thousands of dollars. Would highly recommend. I won’t do a mortgage with anyone else.