Jake Sweeney Chrysler Jeep Dodge RAM W Kemper Rd, Springdale

Bought my first car here and everyone was amazing. From sales to service, everyone was super nice. Jabari was an amazing salesman and got me the best deal. Highly recommend seeing him if you need a new or used car. Got me exactly what I want for the best price

I bought my first new car from here last Friday and the experience was amazing! The buying process was very quick and informative. My salesman, Stephen Pieper, made sure I knew everything I needed to about the vehicle before I left and even said I could come back another day to learn more about the features. Great experience and would highly recommend.

I had a good experience at Jake Sweeney Chrysler Jeep Dodge. My sales person Nick Fugate was easy to contact prior to my arrival, the jeep was pulled out, cleaned off and warm for me to test drive. He was knowledgeable and honest. I really appreciated the fact that he was not pushy about the purchase. He was easy to contact after the purchase with a question and was quick to answer my concern. My husband and I were both very pleased with the service and we will definitely check them out again for our next purchase.

Best experience I've had purchasing a vehicle in years. Cedric was super helpful, and on the spot for my trade-in and purchase. I live 10 hours away, and even with trailering my trade, driving a full day, purchasing and trailering the new car back home it was the easiest process ever. Super fair on my trade in value, and they did everything they could to make signing docs as quick as possible to get me back on the road to drive home. Can't recommend Jake Sweeney Chrysler, and specifically Cedrick enough!

Just bought a loaded 2022 Jeep Summit Reserve from Jake Sweeney Chrysler Jeep Dodge. It was the fastest and most enjoyable new car purchase I’ve ever made. I was literally in and out in under 90 minutes. And that includes the trade in process and detailing the new car! Kudos to Nick Fugate in Sales for such a smooth customer centric process! Very impressive!

I've been going to Sweeney CDJR for years for service. I've always been treated well and I never felt like they were trying to upsell me anything I didn't need. Today I went in for an oil change and tire rotation. They were really busy but they handle the volume well. My service advisor, Connie, told me it would take about 90 minutes. It took 90 minutes and was reasonably priced. They have a comfortable waiting area and fresh coffee. What more can you ask for?

Ron Daughtery is an incredible Sales Manager. We’ve gone back to Jake Sweeney and worked with Ron for the past 6 years. We’ve leased a total of 3 vehicles through him. He finds you the best deal & gets you in and out of the dealership quickly with no hassles. With the shortage of vehicles right now, and had knowing my husbands lease was up on his Ram 1500, we started looking back in January for anything. But somehow we kept ending up back at Jake Sweeney. Ron found us a vehicle that was available to take off the lot that day, which is hard to find right now! He will forever get our service.

Great people. Very knowledge and helpful! First time buying a car all on my own and it was a good experience! Brian, Remi, Geo and Mike were the main people who assisted and they were great 10/10 would highly recommend this place to anyone looking for a new vehicle

I had I wonderful experience when purchasing my new car. The sale gentleman Eric Maupin and his boss Miles and Zack Sweeney made this process as easy as they can. They took care of me and I would differently recommend buying and servicing a car from them.

I was treated very good by Tina Burnett, she took care of my on my purchase and trade in. Tina took the time to make sure my new Jeep was ready cleaned and she explained all the apps and functions of the Jeep. I have already started telling people how good I was treated at Jack Sweeney Jeep and if they are looking at getting a new Jeep to go see Tina Burnett. And I would also like to think her boss for working with her to make this purchase happen. Thanks again to everyone involved, James Strole

It's was a great experience working with the service department. The young lady that worked with me was wonderful. Tori *may have spelled her name incorrectly) was her name. She called the day before to remind me, referred me to a gentleman to get more accessories and was pleasant. I will not hesitate to go there first for my sevices Thank you

My husband and I just bought a new Gladiator from Jake Sweeney and couldn’t be happier! Deontae was our salesman and we really enjoyed working with him. He was very honest and helpful. Just a real gem. He made a deal that we thought was fair and didn’t waste our time with ridiculous offers that many salesman do just to see how much they can “squeak” out of you! Deontae and Jake Sweeney definitely have our business going forward.

I was assisted by Cedric Burns with purchasing a new vehicle. One of the smoothest car purchases ever!! Very professional and knowledgeable about the business. I’m definitely going back to make another purchase in the near future.

Outstanding services department. They know how to make your visit fun and Excitement. They come tell me we’re I can get lunch with them while I’m waiting. Todd is the service man to come see for all your repair needs. He can take care of tou

Jabari was the BEST salesman EVER!! We just bought a 2022 Wagoneer and we love it. Very helpful and not pushy at all. One of the easiest and low stress car buying experiences we’ve ever had. Will definitely buy from him again.

This is the 3rd vehicle I have leased from Kevin Laxton at Jake Sweeney Chrysler Jeep Dodge RAM. Kevin took the time to meet with me on several different occasions to test drive new Grand Cherokees, discuss the options I had available with the end of my lease and to run numbers if I opted into a new vehicle. He was responsive, patient and accommodating to my indecisiveness. Ultimately I received a fair/generous offer for my trade in and the numbers on my new lease worked for me, so I’m now driving a 2022 Grand Cherokee! If you’re in the market for a Chrysler Jeep Dodge Ram give Kevin a visit down at the dealership and take home a great vehicle of your own!

I have been going to Jake Sweeney CJDR since January 2020 when I bought my Dodge Journey. Everyone has been helpful, nice and professional. I would highly recommend buying and servicing your car with Jake Sweeney CJDR. Today I was helped by Todd Glass, who always makes me feel comfortable and appreciated.

I appreciate the simplicity of the car buying experience I had at the Jake Sweeney dealership! Cedric Burns-Davis made the process easy for me. I couldn't have asked for a better sales Rep. Thank you so much!

It was great to work with a dealership that had Jeep Wrangler inventory. Many dealers in the area had nothing to test drive or options on the lot. The sales staff was knowledgeable and worked with me to get a vehicle with the options I wanted.

Justin Gwinn is a garbage salesman. Offers to put a cash deposit on a hard to Jeep. Justin said don’t worry “I got you” within minutes we had him pics of our trades and had our own financing secured. Filled out their credit ap as well just to see if they might be able to beat our rates. Long story short he ghosted us found out this morning the 95k Jeep was sold. Guess what they say about used car salesman is absolutely true in this case!!!!!!!!!!!!!!!!👎👎👎👎👎👎👎👎👎👎👎👎👎👎💯💯💯💯💯💯💯💯

Deontae was fabulous! He was knowledgeable and patient. We enjoyed working with him so much, we went back a couple days later and bought a second car!

Worked with Brian Welch to help find a new Grand Cherokee L. Brian was very helpful, was low pressure and genuinely wanted to help us find the car we wanted. Buying a car can be a very painful process and Brian worked to make it easy. Thank you!

This was the first car Ive ever purchased, and It was such a blessing to have Tina to walk me through it all. I had no idea what I wanted or what I was doing, I gave her some very vague ideas of what direction I could possibly go, and she got it narrowed down, and got me in my car in no time. Process could not have been any easier, so a huge shout out to Tina and everyone else at the CDJR Jake Sweeney!! Thank you

My experience was absolutely terrible on 3/15/2022. I was denied to test drive a grand wagoneer. The salesman asked for my drivers license and insurance in which I gave him. He asked if I wanted to prequalify in which I stated no I’d like to drive it first. He started asking about my car loan and telling me he couldn’t find my car loan ect in which I couldn’t understand what that had to do with me test driving the car. I told him to go get the policy that states that I had to prequalify. He couldn’t produce it.

Jake Sweeney has always given me good service and when I was not satisfied with anything, they made a way to accommodated me. The customer service is wonderful. I've gotten to know a few of the people who I see when I go in to get my car serviced.

Nelson was a great relief to have as a salesman. I didn’t feel pressured and he answered every question we had. Would definitely use Nelson to buy another car.

Kemon is amazing! He made the process of buying a new car go so smoothly! He was a pleasure to work with from start to finish! Go see him!

Dwayne was amazing and the finance team was great. They beat any dealership I have been to before. I will definitely buy with these guys again.

I had amazing service!! Deontae did a fantastic Job keeping me informed making me feel safe and comfortable and got me the best deal ever!! Five out of five would definitely recommend!!

Great experience! Very knowledgeable. 5 stars for sales rep Andy Hill. He went above and beyond!

This is my third car ever to buy…I hold onto my cars…I walked in and felt comfortable from the start. I never felt pressured once and had the opportunity to ask plenty of questions and understood the process to purchase my car. I highly recommend working with Deontae. He is very knowledgeable, professional and is willing to work with my needs as a customer.

Purchased a awesome 2021 Jeep Rubicon today! I had a very pleasant buying experience. My sales associate Jabari Watkins and sales manager Miles were very transparent and listened to my concerns. I would highly recommend purchasing your next vehicle here! Shout out to Chris Engle service manager who recommend the new Jeep Rubicon. Awesome service department always treats me like a VIP.

So glad they've carved out the Jeep brand for service. I avoided this location and preferred Kings (way out of the way) because their service was better. Happy to say I will continue to go back to JSCJ, the service crew is very friendly.

I would be very cautious when dealing with this company. Found a car online and contacted the dealership. Had a quick response from Justin Gwinn. He verified it was the correct vehicle and even sent me additional pictures of the interior and was trying to find a day to come in for a test drive. The very next day the price of the vehicle was increased by $7000. I had to find out by just happening to view the vehicle again on the web. Justin would no longer respond to email or text messages. Admit to your mistake or admit you are just trying to scam me. Either way own it and respond to possible customers. Ignoring customers doesn’t seem to be good business practice or ethical.

I'm taking a moment to call out Kaitlin Kelly and the entire Sweeney Jeep team for the terrific service I received on my jeep. Kaitlin was a super communicator and really helped my with a few issues. Josh and Zach also took terrific care of me and reminded me of why I continue to go to them with all of my vehicle needs!

My whole experience was top notch! I recommend everyone looking for a new Jeep check them out.

Love our new 2021 Pacifica S! Zach, Joe, and Myles are the BEST. Will be definitely returning.

First time truck buyer. Eric Fuss was a friendly salesman who helped me purchase my new vehicle. Very attentive, asked questions and did his best to meet my needs. I wished finance discussed pricing and went through the break down with me since I said this was my first time buying a brand new vehicle. I didn’t realize how expensive extended warranties along with other expenses could be. However, they were very nice and did explain what the added were and what they did for me. Besides that a very pleasant experience!

I waited 5 hours. I had to seek out what was going on after 2½ hours...no one had communicated with me at all for that length of time. All personel were pleasant. I have yet to receive an emailed receipt of services.

Service department greeted me with a genuine smile and ‘How can we help’. Truck was ready 30 minutes early. Great experience

They did a great job fixing my van and had it ready in a few days 😀glad to have it back runs and sounds better great performance..

Service department is incredibly busy; communication is affected by the volume of work. Relieved to learn that diagnostics was covered by my warranty, even though the issue couldn’t be diagnosed.

Had a great buying experience with Hunter. He went over the top to make sure I got the vehicle I wanted for the right price.

After a long stressful day shopping around, I was happy to find my salesman Ron Daugherty. With well over two decades of sales experience he made my purchase at Jake Sweeney stress free and without a bunch of sales gimmicks or pressure. He showed me several vehicles and even stayed well after closing time and saw that my purchase experience was trouble free that evening and in the days to follow.

This was by far the quickest and smoothest dealer transaction I've had in a long time. I met Mike Sunderman over the phone, and told him exactly what I needed him to do so that we could lease two vehicles. We had some specific needs as well. By the next day, Mike had all of the pertinent numbers and information I needed in order to make a decision. He never once told me what I was going to do, he simply presented the information without bias, and allowed me to make up my own mind. Mike got me the vehicles I need, at the payments I needed. He then obtained the vehicles from another location, and we were able to complete all of the financial arrangements electronically. I was able to walk into the facility, our vehicles were ready, and the paperwork was completed within fifteen to twenty minutes. Thank you Mike Sunderman and the team at Jake Sweeney. When these leases are over, we will be back!

The staff at Jake Sweeney CJD Service are awesome and knowledgeable. My Jeep was completed quickly, thank you for a great experience.

Brian Welch worked angles to get the vehicle we wanted and payments we could afford would recommend asking for him

Starting with Eddie in Service, very attentive, thorough and again greeted with huge smile and felt like family. If you call and have any questions or concerns he goes out of the way to get the questions answered and your concerns resolved in a timely manner. His follow-up is the best I have ever had. This isn't my first Jeep however is the 1st with Jake Sweeney Chrysler Jeep Tri-County And Eddie makes sure your taken care from start to finish .I first met Eddie while getting my previous Jeep from another dealership serviced and he made sure to take care of everything and all the leg work to get me back into a safe vehicle. Again this being my first time working with Jake Sweeney Chrysler Jeep, and I can't say anything bad about the service from start to finish. I then stopped by just to look at their inventory and was greeted by Jay the Sales Representative. Greeted me with a huge smile and hand shake and treated me as a person vs another sale or money in his pocket. He took the time to stay after closing to make sure the sale, financing went well and helped me transfer all my belongings into the new vehicle even with the temperature in the high 90's and very humid. Jay was so good at his job I left with a new vehicle! I'll forever be a Jake Sweeney Chrysler Jeep Tri-County customer! Great job Eddie and Jay! Definitely deserves 10 stars 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟

My sales person Deontae was great. Helped find the car I wanted for the payment I wanted as well. He was very patient and worked to advocate for me. Highly recommend. Will be back when it’s time for an upgrade.

Went in to get my airbags changed out because of a recall. Took a little while but I'm very satisfied. Great staff.

Jake Sweeney has earned another customer that will be returning when the time comes, Hunter found me in the showroom and was excellent help the entire time i was searching for a new vehicle, I recommend working with him and the good team over at Sweeney !

I was in the mood for some time to upgrade my Dodge hot rod for a new one. I met salesman Hunter Leighton. Very nice young man. He made the buying experience very laid back and easy. Easier than going grocery shopping. We built a number of hot rods on Dodge website and I picked my favorite. With a small down payment the car was ordered and we were off and running. He kept me posted on the progress of the car like he promised and it came in a little sooner than expected. He called about a week after it was in paint and said " your awesome looking car came in today, would you like to pick it up this evening? " I said ," HECK YEAH I DO !" lol. I get compliments EVERY time I'm out and about in it just like my last Dodge. If you need a new vehicle give Hunter a chance. You won't regret it. Thanks Hunter, Jake Sweeney Dodge and the detail people behind the scenes who made my car look spectacular.

Unfortunately i will not be buying my next car from here. It would take a mind blowing deal to get me to come back. The reason I am going with 3 stars is because My sales guy was great. If it was not for him, it would be a 2. Pricing i think could be better, service department needs alot of work. Way to slow, even before Covid. Customers should be updated daily on the status of there vehicle whether by phone, text, email, or by App.

I’m calling this review “3 or 4” it could have been more. I’m referring to the number of stars. If you look at my other reviews I have a tendency to lean toward the high end of the positivity spectrum when leaving reviews. The one thing that I take seriously is customer service or lack thereof. I don’t believe that the customer is always right but they should always be respected. I recently had my Dodge Grand Caravan serviced and it needed a new starter, front and back rotors and pads, new emergency brake cables and all 4 new tires. Over $2500 in services. It’s a 2014 and I won’t question those services because I believe they were necessary. What I found on my bill that I didn’t request or view as necessary were new wipers. This may seem trivial but the price on the other services already stressed my budget and I wasn’t informed about the wipers. Valvoline had changed my front wipers close to four months ago and because of that I asked them to call me and tell me why that charge was on my bill. I missed the call and received a message in my voice mail that said,”sorry I forgot to tell you that we changed your wipers, I don’t know who did them for you but they were falling apart so we did that for you.” Yeah, you did...but you charged me so I should have been given a choice, especially considering the wipers weren’t that old and I wasn’t having issues with them that I knew of. I would have requested Valvoline fix them. Also, apologizing and then saying deal with it over voice mail sucks, no matter how you phrase it! Now to be fair the woman accepting the payments had excellent customer service and the employee who left me the message did tell me on Thursday that he would try to get my car finished before Saturday so I could take my daughter to her ACT testing and he called me on Friday to pick it up. Even though I was unable to get it that evening, he got it done and I appreciate that! As of today my brakes are functioning excellently, it starts like it should, and I do feel a difference with the new tires on. Maybe next time let me know about any service big or small before performing it. It may seem minor to you but any additional cost could be major to the customer! Also, if something like that happens in the future avoid the condescending voice mail and speak to the person. This visit should have been a four or more but due to the response on my question about an unauthorized service...it’s a three for me.

This was the Best experience I’ve ever had at any dealership. Special thanks to Ken for everything and in helping me find my Jeep! I will refer all family and friends to Jake Sweeney to seek out Ken in finding their new dreams vehicles!

Robby, Matt & Sam were so helpful and informative. It was my first time there after buying my new car (which was also a great experience) to get my oil change and other maintenance done. They were patient, understanding and answered all my many questions. Also the crew got me in and out in no time which is a definite plus because I was afraid this would eat up my whole Saturday! Thank you guys for always providing such wonderful service!

Justin was polite, respectful, knowledgeable, and straight forward. This is the best experience I have ever had at a dealership. I live kind of far from there and they helped by making the process fast and easy!

Bought the car show Ram Red. Ask for Dwayne Smith at Jake Sweeny CDJR for a great customer experience!

Kaitlin K. had the unfortunate task of bringing me not one, but two pieces of unwelcome news while I waited to have my car serviced. First, that the process was going to be more expensive than I first thought, then later - after having already been waiting more than 2 hours - that it wasn't able to be completed due to an equipment malfunction. Rather than asking me to return another time, however, she went above and beyond, finding a solution with a neighboring dealership. Yes, it was an extremely long, expensive day, but I walked out with a repaired (and clean) car, and as pleasant an experience as I could've had, under the circumstances. That's a level of customer service I don't see much any more, and I appreciate it very much.

I brought my Jeep to Jake Sweeney for service. From the moment I stepped in the door, the dedication of the staff to quality customer service was obvious. Todd Glass was my service professional and immediately solidified my trust in their competence as professionals. I live in Dayton and was more than happy to make the trip for the high quality service offered at Jake Sweeney!

I purchased my vehicle at Jake Sweeney, I can truly vouch for the quality of the vehicles they sell as I used to work there. I have always serviced my vehicle with them and I have always had exceptional work done every time. A few days ago I decided to replace all my tires and Tom Watson helped me make the process easier and answered every question I had. Karen & Chris Engle provided phenomenal support as well. I highly recommend them to anyone looking to purchase their vehicles there and getting services done there. Thanks again!

I had such a great experience at Jake Sweeney buying my car! My salesman, Hunter Leighton was great to work with. Very professional and exceeded my expectations. More than happy with my experience. Definitely recommend!!

Express oil change is a joke. Been here 3 separate times and some how they are 3 hours behind 20 minutes before they open every time.

Kaitlin Kelly was very professional and my oil change was completed in the allotted time. Very nice waiting area.

$1599.00. Classic example of these STEALESHIPS. Beware.

Andy Hill made my buying experience extremely positive. He was genuine, transparent, and worked with me when serious issues came up in the sales process. I cannot recommend this guy enough. He earned a repeat customer next time I need a car, and referrals from my network. GREAT JOB ANDY!

I was pleasantly surprised to see that all my needs where addressed in a professional way, I appreciate the extra effort it took to get me on my way in the right direction. Thank you all very much. Good👍 Job. Marc.

KEN HARO IS THE ABSOLUTE BEST! I just bought my first car and he made this process very easy for me. I walked out on faith doing this and I'm glad Ken was there to help me through it all. I got the car Ive been wanting and I’m so happy to start this journey! Thank you Ken for everything!

This is my first time purchasing a Jeep through this dealership. They've been nothing but 5 star, actually 6! From the time I purchased to any questions I've had. Andy Hill has been excellent! He's top notch. My next purchase will be with Jake Sweeney! Thank you for my Jeep purchase!

Nices people and place. They went above & beyond. They got me a car that I wanted for along time. Could not have been any better. Ken Haro was the greatest. Super friendly & made the process go smooth. Very happy to deal with him. I recommend going to see him for your a vehicle anytime. Great place! This is our second vehicle we bought from Jake Sweeney & will do it again and again.

Reached out to Hunter about a new vehicle, he was very respectful and had lots of knowledge on the cars, definitely Recommend him and the team at Sweeney

We had a great experience at Jake Sweeney. We arrived late in the day and Justin Gwinn along with the rest of the team remained very patient with us, even past closing time. We felt like respected buyers and had an overall positive experience working with this team. We are happy to say we were able to make a great sale and are pleased with the outcome!

I can't express my gratitude to Connie with the service department. They have work their tails off to get my warranty work (radio and ant.) replaced. See her for anything you need done at Sweeney. She shows what TRUE customer service is and were upfront when parts came in incorrect.

I schedule my 2011 Ram truck for service. A recall, oil change and new key fob. The parts were ordered a week ahead of my appointment date. I dropped off my truck on the scheduled date. That afternoon, the service department called and stated they needed another day. The following day, I left a message asking for an update. No call back. I called again and spoke with someone in service. They informed me, over the two days, no work was completed on my truck. They cited employee shortage and parts. I knew the part line, didn't apply in my case. They offered no loaner car. I pointed out, that I could've been driving my truck the last two days and when they were ready, call me. The service representative stated, that be like going to Kings Island and cutting in line. I told her to have my keys ready and I picked up my truck and left with zero service.

Nick Fugate helped me at the Chrysler store, and I had the best experience! He made everything so easy and showed me all my options. He even helped me at the end by showing me all my cars features and helping connect my phone. I definitely recommend Jake Sweeney to anyone in the market for a new car!

My experience was wonderful. Everyone from Todd (Manager) to Tina (Sales) was amazing. Everyone was professional and more then willing to get me into a vehicle that I love! Thank you, Thank You for my Fiat!

My Fiance and I traded in our current Jeep Wrangler and got into a Jeep Grand Cherokee. We dealt with Nick Fugate. Fantastic experience. From start to finish, Nick took great care of us, delivered on his promises, and made the process quick and easy. I would highly recommend Jake Sweeney Jeep and also Nick to anyone looking for a new Chrysler family vehicle.

Justin was my salesman and we walked through a variety of vehicles I was interested. Then the vehicle I wanted that fit my needs and Justin worked with me on the deal so I was very satisfied from the time he greeted me till the deal was done. I am very happy with my 2021 Jeep Wrangler Sahara

Kenneth Haro did an amazing job! He made my experience quick and easy and made sure I was in a car that was suitable for me. He made sure I had all the information I needed and made me feel like I had options. Very helpful!

I had a great experience at Jake Sweeney CJDR, everything went very smooth and Hunter was the perfect guy for the job, talked and explained everything thoroughly, made the process easy, and took a lot of stress off my shoulders! I definitely recommend visiting Hunter and the team at Jake Sweeney !

I had a great experience at Jake Sweeney Chrysler. I was looking for something specific— they didn’t have ANY hidden fees like other dealerships, and they were SO patient. My salesman was Charlie Harper and I cannot give him enough credit. He made us feel comfortable, answered all of my questions, and literally dealt with each emotion I went through. I never once felt pressured and he made us feel like a part of a family. I’ve never had this type of experience before and it’s definitely one to remember. We also had Gary A. for finance and he was amazing as well. He went above and beyond to find me the best deal and was very patient with all of the questions I had as well as allowed us to talk through each option. He generally cared about how I felt and I can’t thank him enough. I had such an amazing experience and I am so in love with my brand new Ram Truck! Last my not least was the General Manager Zach Sweeney who came and gave us his business card and his cell number in case we ever needed to contact him in the future. All around a 5 star experience. Thank you Jake!

Service department is excellent and very helpful. Ask for Remi. Dont take anyone's word in the sales department. Have an independent mechanic review the car. I had a chip in the windshield a week after I bought the car and went to have it fixed. Apparently the chip and crack was already fixed but started to spread. Only option was to replace the windshield a week after I bought it. Talked to Ron and he tried telling me his own cars windshield just got hit with a rock after I told him about mine. Didnt take responsibility and told me he didnt give a **** about my windshield and it's now my problem as its left the lot.

Just got my New Jeep Gladiator from Marty at Jake Sweeney! I LOVE IT! Marty D was AWESOME. My mom and brother just bought their jeeps from him. Not once did I feel like I was being pressured into buying. I’ve never been a fan of the process because of past experiences and feeling like they just wanted to make a sale. But Marty gets you in the car you want and has the knowledge to back it so you can make the most practical decision. We talked numbers and expectations and he laid out every option for me so I could choose what was more practical for me. It was a busier day and others were ahead of me. Marty communicated every part of the process and accommodated me and made me feel comfortable as they took great care of everyone including me. Thanks again! I’ll be going to Marty in the future and recommend all friends and family !

I recently purchased a Jeep from Andy at the dealership and my experience was top notch. I'm two hours away and it was still best car buying experience I've been through. Andy was laid back, not pushy, and answered all questions I had. The F&I process did take a little bit, however; that makes sense if all of their salesmen/women take the same approach as Andy. It will not deter me from making another trip to Jake Sweeney! 100%

Hunter was absolutely great to work with! I’ve never had such a great experience buying an automobile! Honesty is the key for these folks, drove from 3 hours away and the Edge was100% as he described on the phone. Very straight forward communication, the whole process was seamless. Paperwork with finance literally took a couple minutes. No pressure, no gimmicks! I’ll definitely look here first next time we buy!

I was looking for a specific 2022 Jeep Wrangler Rubicon in a limited edition color with certain specs. I searched the Jeep.com website and found only 1 left within a 300 mile radius which happened to be here at Jake Sweeney. I called them up to inquire about it and was able to put down a hold so that I could drive there to come get my dream jeep. Thank you so much for making the whole process easy! The staff was friendly and quick with getting me on the road. Tina at Jake Sweeney is the best! She updated me the whole time because my jeep was being built and it was 2 weeks out from delivery when I asked about it. Highly recommend. Worth the drive to get there!

We had a great experience on our most recent purchase. We were given a link to begin the financing before we got to the dealership so when we walked in the door, we were ready to go. Victoria Franklin, our salesperson was great and worked on our behalf, even letting us know that the drivers scuffed the bumper and set up a replacement over the phone the next day. Overall we were very happy with our purchase experience.

During my recent purchase with your store, my purchase experience was...amazing. Justin took care of us from start to finish.... I had actually spoken to about 5-6 different sales reps and wasn't taken seriously and got the run around until I reached Justin. Justin made our purchase smooth and a fun process. ALWAYS answering his cell phone and communicating back super fast. Wish all sales reps would be like Justin. Potentially looking to purchase a second or third vehicle with Justin in the near future. 2022 grand cherokee

As a Cincinnati native returning after several years away in the South, I knew I needed to get an AWD/4WD vehicle as soon as possible. After an extensive online search, I found my perfect SUV (a 1-year old used Lexus with low miles) on the Jake Sweeney website. I was lucky enough to work with Andy Hill to complete my purchase. He took care of everything, including arranging my financing and all of my paperwork long distance before I moved and all I needed to do was come in for a test drive and sign to complete the sale when I arrived in town. He and the great team at Jake Sweeney set me up with an additional warranty plan that covers practically anything and everything on my vehicle way past the manufacturer provided warranty. And they even patiently waited for over a week for my movers to get my stuff delivered so I could retrieve the original title for my trade-in. I will be back when the time comes to purchase another vehicle. 100% satisfied customer!

Steve was awesome! He helped me to find a car that fit me perfectly and he took the extra time to make sure everything was done right by me. He even sat in my car with me for 20 minutes trying to make sure the Uconnect would work before I left the lot with my new car. Would highly recommend working with him!

I had an amazing experience with Deontae S. at my local dealership. He did everything in his power to make sure I had a wonderful experience and worked with me even with my less than stellar credit. I am now the proud owner of a 2020 Kia with affordable payments. I will be recommending him as well as Jake Sweeney to anyone who needs a car. With customer service like this, I will be a customer for life.

Service department customer service sucks. They don't like to return phone calls and getting updates on service being done to your car isn't an easy task. They've had my car for almost 2 weeks and wouldn't give me a loaner. My car doesn't even have 32k miles on it this is not how to do business with someone who has a new car and it's under warranty. Smh. Wish the service department was as great as the sales department team that sold me car. Unfortunately, the service department has made my experience at Jake Sweeney a horrible one and for that I will not recommend them to anyone.

This is my second time purchasing a vehicle from Jake Sweeney and my credit is a challenge and I live in Wisconsin. Both times hassle free paperwork, financing and brought my car to me. It was a pleasure to work Tina Burnett in sales and Todd Ohnmeis in financing. I will definitely buy from here again.

Great experience! This is my second Jeep and as usual the team is very friendly and professional! Myles and Marty are very knowledgeable, friendly, and passionate about what they do. They made my purchase process very enjoyable! Simply above and beyond!

Every time I go in for service on my vehicle, the care attendant, Torrie, always greets me with a smile. She answers all my questions and make sure that my car is serviced in a timely manner. Thank You Jake Sweeney for such great customer care.

Connie and Mr martis was very polite and helpful always. I've never had any problems when having my car serviced. I'd recommend Jake Sweeney service shop to anybody..

Deontae helped us trade in my 2018 Jeep Wrangler lease for a 2021 Jeep Grand Cherokee. He was very professional and helped us find everything we could of wanted in a new car. Deontae helped us right away and I feel like we were in and out before I knew it, I imagined that I would of spent my whole day at the dealership and we completed the whole process in just a few hours. All of my concerns were addressed and treated properly and I left completely happy with my choice in salesman and car. I definitely will be referring people to go see him for any car related needs and my husband will be coming very shortly for a new car as well. Highly satisfied and love my new suv

We worked with Jabari Watkins who took time to discuss our needs and was very knowledgeable on the vehicles we were considering. He stayed in touch throughout the process and followed up after our purchase. Even in this market, he was able to get us a great car just under our budget. I would definitely recommend him to anyone considering a CJDR vehicle.

I was very impressed with the level of professionalism that Robbie Mardis displayed. he was very helpful he fixed the problem I had with my car which I previously had to take into a previous dealer. I will be coming back for my car repairs. thank you Mr. Mardis and whoever worked in my car you did a good job.

From the onset of calling in to get pre-qualified / pre-approval to the salesman doing the purchase deal and transactional terms and conditions to the finance manager closing the deal and sending me home driving my new 2016 Camaro , Jake Sweeney Chevrolet was absolutely awesome, professional, knowledgeable and committed to excellent customer service and satisfaction…….. I will buy my next car absolutely from Jake Sweeney Chevrolet!!! Great job guys 👍👍

Love my 370z, I’m so grateful for Jake Sweeney working with me to make it happen. Cedric is the best! He sold me my first car, and my last. Never lets me down!

Jake Sweeney dealership has a vast amount of inventory dispite the economic situation. My personal experience with Jake Sweeney of Cincinnati Jeep, Ram has been an enjoyable one. Mr. Eric Fuss, my salesman and F&I manager, Mr. Gary Allen have made my auto purchases stress free and enjoyable. I will be a repeat customer for my next Latest and greatest purchase. There many dealerships in the Cincinnati area, I am happy to have found Jake Sweeney dealership.

Was in town for work when an issue came up with my car the afternoon before I had to leave. Todd got me in, diagnosed and back on the road the next morning. I greatly appreciated the responsiveness and attention I got and their ability to get me in and out as fast as the did.

Great service, reasonably priced, and courteous employees. The bonus was my timing. Bengals' kicker, Money Mc came in for service while I was there. I got a pic with him and an autograph on my Jeep baseball cap. WHO DEY! We'll be back next season.

I came in with my wife to turn in a leased vehicle. We met sales expert Jabari Watkins. He retrieved 2 vehicles we wanted to test drive and we were quickly on the 1st test drive within minutes of being there. Jabari was friendly, had a great sense of humor, and very professional. We had an excellent experience leasing our next vehicle which turned out to be a 2022 Jeep Sahara Wrangler. Within 2 days, I had already referred a friend to contact Mr. Watkins for their new vehicle.

Very upset with this place . I traded my 2013 Dodge Dart in to this company for my 2012 Dodge Challenger and was basically sent out the door as if this challenger was fine . Right as we are walking out to my new car , we notice a HUGE dent in the side of my car. Mind you I took pictures of this car a few days prior when we came to test drive it. (No dent in sight) . But they tried to tell me it was already there . Until I was able to prove it with the picture, so that was weird . Then we move on a week later and my first engine light pops on for a thermostat issue … they gave me a beat around the bush kind of situation when trying to even get my car in there to get taken care of but they finally help with that . But , after that things seemed all fine . 1 day later another engine light pops on. FAILING CATIYLAC CONVERTER … bacically what I was told was “we can’t do anything about that” and that was all. Now , the car has a dead battery every time I leave it to sit cause it has a latch assembly problem as well. I’m VERY VERY VERY FRUSTRATED WITH THIS PLACE. And I honestly feel I was taken advantage of … I never will send someone here to purchase a car ever again.

Had a great experience car shopping with this company had an idea of what I wanted just needed someone to help bring my idea to a reality and they did just that on top pf that it was a quick process .. also thank you to my sales Person Mrs. Tina she was great if you looking for a car go Che k them out and go see Mrs Tina . I’m happy in my 2022😊

Normally you would expect to spend half your day buying a car and filling out paperwork and haggling over price… but not with Jake Sweeney CDJ. Eric Fuss and his team were great to work with !!! We will be back to buy our next car from them!

Everything was great, From the initial inquiry on the internet to the follow up phone call and text messages. Our salesman Nelson was great on Everything as was the financing dept.

We had an awesome experience at Jake Sweeney, when we went looking for a new Jeep Wrangler. Chuck Wendland was great to deal with. We love the Jeep!

I got quoted on a Silverado for $449 online. Made arrangements to test drive it. Drove over an hour to look at it but they sold it and had no other truck to offer in my price range. Not cool.

Called a few Jeep dealers and none would do a simple spacer and tire upgrade. Called these guys and they immediately said yea. Dropped it off with the parts I ordered and came back perfect. Definitely did a great job.

If you are looking for a jeep or any other vehicle I would highly recommend asking for Steve he took the time with me and was extremely patient with even though I was all over the place debating whether to get a used or a new vehicle with his expertise I decided on the 2022 wrangler and I absolutely love it I got exactly what I needed give Steve a call!!! I’ll be back when I get my next jeep thank you so much!

I was very happy with my purchase at jake Sweeney Jeep. My salesman, Steve Pieper, was extremely helpful. Sometimes it can be frustrating buying a vehicle when you are a woman. Steve listened to the things that were important to me and definitely found a vehicle that made me very happy! I will recommend him to anyone looking for a new car!

Seriously considering going back to Toyota! The worst experience of my life! One day my 2018 Jeep wrangler didn't start. The service rep tested the alternator and said it was bad. Jake Sweeney says everything is covered under my extended warranty, so i had it towed there. Three days later they said it wasn't the alternator it was the battery so they put a new one in and it's fine now. They said unfortunately the battery is not covered under my warranty. $315 for the battery, $120 to install, a $132 sur charge and taxes. Oh and don't forget the $120 tow charge! Over $600 dollars for a battery that wasn't even 3yrs old! This is after i spent $68,000 on a brand new Jeep! I could have bought a new battery for $50 cheaper with a 5 yr warranty and put it in in under 10 min. NO... I'M DEFINITELY GOING BACK TO TOYOTA!!!!!

Got an Alfa Romeo that has a rare oil filter that even Alfa dealers don’t even have in stock right now but this place had it and they charged a very affordable price to get the oil change for a car like this. I appreciate the friendliness and professionalism of all the employees. Ps their French vanilla coffee is phenomenal.

Go see Cedric-Burns Davis, he also has a Facebook (the way I spelled it is how you can search) he is a very fast responder & he will get you in something nice & reliable.. he takes kids & all into consideration when trying to select a car just right for you & the family. I walked out of there with a 2017 cruise and I never thought I’d own something like this. Go see Cedric, don’t go to them buy here pay here’s he will work with you the best!

Jake Sweeney Jeep always does a great job. My oil was changed and tires rotated with in an hour and I was back out the door! Another job well done!

They were very responsive and took care of all of my concerns. I will only use Sweeney for my service on my Ram. The most customer friendly dealership I’ve been involved with! Top notch service!!

Jake Sweeney Jeep was a great dealership to purchase my new Rubicon from, easy to deal with, great inventory levels and over all a fantastic experience!! I give them 2 thumbs up!!

The Jake Sweeney team has earned a customer for life. Their customer service was a white-glove level of experience. A car arrived in my driveway after a quick call. I was allowed to test drive at my own pace and convenience without any type of high pressure sales tactics. They were very knowledgeable and gave me personalized attention to help find the right vehicle for my needs. The Sweeney team offered me a great deal on a fantastic car. I’m beyond thrilled to be part of the Sweeney family and look forward to working with them again in the future.

A terrific partner and key contributor to our success at 5N21Transportation/Amazon.Todd Glass and his service team are stellar! A special thank you to the parts team as well.

Used car purchase Sales guy was amazing and that was about it. Received the car no gas in it neither license plate lights worked. Two tires had nails in them in non patchable spots. Oil was pitch black and low like nobody changed it before my purchase. I saw the car before it was cleaned up the detail shop buffed the car and destroyed the paint buffer trails everywhere, swirled paint and spots where they burnt straight through the paint to the metal as well as melted a marker light the car is most likely going to need a paint job at this point. When I originally looked at the car the battery was weak they told us it was because the detailer was listening to music that they would charge it and the battery would be fine it wasn’t and had to be replaced.

Awesome service! Thanks Nick for making my experience easy! So happy w my Jeep purchase!

Steve Pieper made the purchase at Jake Sweeney Jeep my best auto purchase experience ever. Call and ask for Steve directly.

Very good experience with Sales (Dewayne Smith). Everything was exactly as described, no hidden cost or surprises. Very happy with all involved.

Jake Sweeney always provide great customer service. If you have questions Connie or anyone in the service department is willing to assist. Mike in Finance will definitely help and inform you about your coverage on your vehicle. Again, everyone is always willing and able to assist you. Great customer service. Thank you

Hello, I went car shopping at Jake Sweeney Chrysler Jeep Dodge RAM last Saturday 11/24/18 to look for a new vehicle. I was greeted by Michael Gresham , who made me feel comfortable right from the start while on the showroom floor. He showed me around and guided me through the available cars that was within my budget and didn't try to up sale me. I've purchased new cars in the past. However, I must say that this was my best car shopping experience ever. Michael was very informative and he provided every answer to my questions and even sent me a video to download to my phone to show me how to navigate my new Jeep and set up my phone to my Jeep. Nowadays, it's commonly seen that car salesmen just don’t do enough good jobs and their only objective is to get money out of your wallet. But, salesman like Michael who delivered incredible service and gave me a very pleasant experience is a welcome change to the "norm". He is most certainly an exception to the rule! I will be coming to your showroom for the years ahead because of the buying experience that Michael provided. Regards, Shatauna Harris

Sale was fast but with very good quality service. I’m happy with my new vehicle.

The people at Jake Sweeney are amazing. I went to buy my first car recently, and Steve Withers got right to work getting not just a car, but the exact car I wanted. I am extremely grateful for all the hard work he did and I will be sure to recommend them in the future.

Everyone was very helpful and very friendly. I would recommend anyone looking to purchase a Jeep to check it out!

Connie the advisor and Emerick the mechanic are great to work with. I will always take both of my Dodge vehicles to them and Jake Sweeney

I was approached by salesperson Faith when I was looking for a car outside the showroom, she was so nice and helping and had the most upbeat personality. She went above and beyond any salesperson had done for us while we had been car shopping!! I’m definitely coming back to purchase a car with Faith! Great job!!

Jake Sweeney Service is a joke. I bought some New Brakes and Rotors for almost $2,000. That come with 12,000mile/12month warranty. Couple months later I’m having issues, I call in for a service. I get there, they diagnose the car and tell me the issue is from my rotors basically. I tell them I have the warranty, I just came in not to long ago. The service manager tell me they declining my warranty because of the performance of how I drive my car?! What sense does that make? It haven’t been 12 months or 12,000 miles. Never spend money there. Chris Owens is not a good Service manager.

It’s been 3 weeks yet they haven’t been able to get my car fixed. They said parts was arriving on Jan 12 but it didn’t arrive and again they said part will arrive on Jan 20 but again haven’t heard from them … my car still with them .

Marty Deitsch and Austin at Jake Sweeney Chrysler were incredibly helpful in my purchase. They ensured I got the vehicle I wanted and went above and beyond what I've ever experienced buying a new car. Marty walked me through the process step by step and even helped me get the touch screen set to my phone. These guys are great and I HIGHLY recommend buying a new car from them. My next car will be bought through Jake Sweeney!!! Thanks for and exceptional car buying experience!!!! Scot Ashton, M.Ed., SMSgt, USAF (retired)

I went to Jake Sweeney for an oil change and I was extremely impressed with the fast and professionalism of the service team, and the waiting area was clean.

Justin was very professional and friendly! He did not waste my time and helped me to accomplish buying a car in the shortest amount of time. He had my best interest in mind and everything went smoothly. I appreciate his knowledge and expertise. If you go to Jake Sweeney ask for Justin! He is the best!

My husband & I were in Cincinnati visiting family over Labor Day weekend when our Grand Cherokee battery light came on. The engine was smoking. It was Friday night and we knew we would be hard pressed to find someone that could fix it in time for us to get back to St Louis on Monday. My husband called Jake Sweeney service for help Saturday morning and talked to Robby Madrid. He and his staff were very understanding of out situation and had it done that day. We can’t thank them enough for their quick response.

Thank you so much for your help with finding my son his first car! Everyone was very friendly!

Had a great buying experience with my salesman Ron, who helped me find the perfect Chrysler 300 for me! And ever time I take my Chrysler in for service it is done professionally and with speed! Special thanks to Karen in the service dept. for making my trip perfect!

Great experience here. Was one of the most pleasurable car buying experiences I have had. My sales person, Gerry Baggs was top notch. Buying a car can be stressful, and these guys made it easy and pain free.

My experience purchasing a car remotely with Jake Sweeney was superb. My salesman Ken Haro was great he made the process simple & easy while keeping me up to date on every detail. If you're considering this dealership, ask for Ken Haro he will put in the work for you.

My experience was awesome I left with a truck I love thanks to my salesperson Cedric Burns Davis!!!

Original plan was oil change & service for my Jeep. Todd (advisor) in the service department was professional and I was in/out quickly for what was being done to my vehicle. I then decided I wanted to purchase a new car! I had a great experience purchasing my 2nd vehicle from the Jake Sweeney Chrysler Jeep Dodge RAM dealership and my families 5th purchase from them. The salesman Kenny was professional with good customer service and very transparent through the entire process. He helped (me) a very indecisive customer narrow down my choices of vehicles from my long list of wants and helped me remain within my budget. The finance rep Mike is a funny guy, however still professional. He was very upfront and informative with the finance portion of my car buying experience. I highly recommend Jake Sweeney Chrysler Jeep Dodge RAM.

First time every coming to a dealership. Never thought i would. Kenneth Haro was amazing. He helped me out big time. When i was in time of need. I would highly recommend going to him. He never pressured us one bit and listened to everything we said

Mr. Gwinn of Jake Sweeney was excellent to work with! He was able to work around my budget, my needs and my wants. He spent ample time making sure I was fully satisfied and comfortable with my purchase. Mr. Gwinn provided his honest feedback regarding the vehicles I was interested in and in the end I ended up with exactly what worked for me. Thank you so much! Definitely gained a repeat customer!

I requested a price for a vehicle through TrueCar from this dealership on Thursday, May 27th. The price I received was in line with those I received from other dealerships and was stated to be good until June 1st. I was contacted by Kenneth Haro regarding this vehicle. We spoke on Thursday and then again on Friday. I agreed to provide a deposit for him to hold the vehicle until I could come see it the following day. Ken was nice enough to go in on his day off to take care of this for me. After making the 5 hour drive to see the vehicle Saturday morning, I took it for a test drive, and then sat down with Ken to discuss the deal. When reviewing the paperwork, I noticed that the sales price was not what I received from them on Thursday. When I questioned it, Ken went to talk to his sales manager. When he came back, they had made only a slight adjustment to the price, but it was still significantly higher than the price they had previously given me. After a couple more trips to speak with the sales manager, Ken said there was nothing more he could do and I would need to speak with the sales manager directly. A little while later, the sales manager came over and sat down. He rudely stated they would not honor the price I had received. I asked him why, and all he had to say is "things change." I pointed out that the price I was given was supposed to be good until June 1st. He again just refused to meet the price without any further justification. I was finally fed up and left without the vehicle. I know the reason why they wouldn't sale me the vehicle for the quoted price was because the vehicle was hard to find and they knew they had several other people interested in it and that they could get more money from them. I ended up wasting more than 12 hours of my day, with 10 of those being driving. Despite the fact that Ken was very kind and seemed genuinely upset about the situation, I will NEVER do business with any Jake Sweeney dealership in the future and would urge anyone thinking of doing so to use caution and be aware that this dealership is dishonest and can't be trusted. One additional note, they also refused to offer what my trade-in was worth, despite me having offers in hand from other dealerships.

We are proudly leasing a Jeep Grand Cherokee L (Long) from Jake Sweeney Jeep today. It is BEAUTIFUL, comfortable, safe, modern, and really exciting to drive. Our neighbors keep stopping by asking to see the inside of the car. If you are in the market for a 6 seat SUV with modern technology and a beautiful interior this is the car for you. The Jeep Grand Cherokee L has a far superior the look, feel, and features of our previous expensive imported SUV at a lower lease payment. Nick Fugate was our sales associate and he was very knowledgeable and easy to work with. A no pressure sales person who listened to our needs and gave us the best car for us. Todd Ohnmeis in finance explained everything to me in detail. We purchased the Image Guard Protection plan which covers any damage inside and out, lost keys, and emergency assistance. Overall this experience was a 12 out of 10!! We were treated with so much respect and kindness. We will be back in a month to lease a second Jeep from Jake Sweeney Jeep. Nick Fugate

I am so happy that I brought my car here. I got top notch service. I was greeted when I got there with a smile and wisked away to see what my car needs were. They ended up having to keep my car overnight due to a recall that I knew nothing about but they let me have a loaner to get home. My car is running great. My Thanks to Todd, Mathew and all the people involved with working on my car. See you again.

Connie was great at assisting and at being able to explain in detail the issues and ways in can be resolved. Appreciate the quickness in helping me out.

Dropped off my Jeep a couple times to service, and they have never failed to meet a return deadline. One time dropped off Jeep to get radio issues fixed. Not cheap to fix but, they replaced the FM/AM radio. Month or so later, I get a UPS package with my high school favorite CD that I left inside the radio that was removed. Completely forgot about it, returned to me unprompted. Made my day, good luck finding customer service like that anywhere else.

Their service department is wonderful, they are much quicker than others in the area and keep me updated anytime I ask.

If you're a person who loves to car shop, then you'll love visiting Jake Sweeney. However, if you're like me and dread the car -buying process, you'll also love visiting Jake Sweeney! Start to finish, everyone was friendly and helpful even in a no-handshake zone. They made this as painless as possible and I feel confident that I got a great deal on my certified vehicle. 😊💯👍

I was pleasantly surprised in many ways with This dealership. Nick Fugate was the salesperson we dealt with, He is extremely helpful and answered any questions we had. Completely pressure-free experience, and went above and beyond taking care of us. Not having been from the area, the drive to this dealership was well worth it for us and will definitely be recommended to family and friends.

Waited 4 HOURS for an oil change and when I finally got my car back the inside was covered in leaves. I have no idea why? I'm guessing it was sitting outside with the door open? Frustrating.

See Cedric Davis he’s quick polite and very professional I’ll definitely be back solely to see him

Shocking and disappointing. Incredibly dishonest and absurd.i went to the car lot on five different occasions and each time I'd arrive the specifics would change. Don't buy there find a trustworthy dealership!

Great Service!! This is my 3rd time coming here for a service, and the guys here in the service center are next level when it comes to professionalism. They always give you great deals on service. Nothing ever seems excessively priced. I usually bring my own oil and filter, but the guys here are always happy to do the oil change. Plus I only pay like $40 for an oil change when a typical one is for my car is almost $100. These guys do a great job here and I will continue to come back again and again.

I would highly recommend Jake Sweeney auto dealership! Ask for Tina Burnett. She will treat you right. She’s top notch. From the time of our first phone call to the time we drove away from the dealership with our new truck, she was very helpful, honest, pleasant and informative. Very pleasant experience. I also want to give a shout-out to the finance department, Mike Gaunt was very helpful and informative and went out of his way to find us the best interest rate available. He also took the time to speak to us on a personal level and give us helpful advice. I would definitely purchase another vehicle from them — even if it means driving all the way from Tennessee again!!

As a first time buyer, I received the most excellent service from Kenneth. He actually listened to what I wanted and found the perfect car for me, worked a great deal and took his time explaining everything to me and made sure that I understood. I’m more than satisfied and will be referring all my friends and family to him!

I had the pleasure of working with Rodney Jordan to purchase my new Jeep Grand Cherokee. Not only was he able to find the EXACT Jeep I wanted, he was able to get me in and out FAST. I also really appreciated that the dealership was able to transfer my tags to my new vehicle - saving me even more time! I HIGHLY recommend this dealership and specifically recommend working with Rodney. I would DEFINITELY recommend 10/10 to friends and family.

I would recommend buying a car here as my salesman was fantastic and the ability to help with financing was super superb BUT if you have to have service done for whatever reason, I wouldn’t recommend dealing with that. After purchasing my car, I was told there was something wrong with the back hatch on 2020 Dodge Journey. After some back and forth on making an appointment, once I arrived they had no idea why I was there. I was then asked, there’s only 3k miles on this car, what did you do to the hatch? To which I told her, I didn’t do this, I purchased the car with this issue and was told I would receive a full tank of gas for having to come back in. Which I did not receive because the lady at the service desk did not believe my salesman promised that. This is the third dodge we have purchased since 2015 and I am highly disappointed so far this time. So make sure you get everything in writing and good luck with the service department who does not communicate well with anyone else.

I had the pleasure of working with Ken Haro and he definitely took care of us! I told him what I wanted and was looking for and he made it happen. He thought of everything before I even had to ask. He made sure we had the best deal and I could not be more pleased with my experience and purchase. Thanks so much for the great customer service, you have some new customers for life!

1st class service from the time we entered the showroom! Professional, polite and helpful. Had amazing follow up and answered all questions/texts, etc, immediately. Ron and Chris made sure we were well taken care of. Definitely Top Rate!

Was searching for a specific truck and it figured that Sweeney had it and Marty Deitsch the salesperson was awesome and I feel he worked Management appropriately to get me the best deal possible. I love the truck